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Navigating Adobe Experience Cloud feat. WillowTree’s Tony Ferreira

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Manage episode 377432015 series 3357750
Content provided by WillowTree. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by WillowTree or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

Earning a competitive edge through customer experience is vital to building consumer trust and loyalty. But often this responsibility is shared across multiple departments with different motivations and communication styles. Another challenge many companies face is adapting to emerging trends in the MarTech landscape, including AI, personalization at scale, and changing customer needs.

Adobe Experience Cloud expert and WillowTree Senior Growth Director Tony Ferreira worked in diverse industries and roles — including marketing, data analytics, web development, eCommerce, and UX design — before making a name for himself in the Adobe space. He shares his philosophy on where Adobe is a good fit and the key factors to consider, including affordability, team capabilities, systems integration, and adopting Adobe Real-Time CDP and Adobe Journey Optimizer for automation and engagement. Though the Adobe ecosystem may not work for every organization, Tony shares this robust solution's strategic imperatives and potential tradeoffs.

Hot topics discussed:

  • Martech platform recommendations for different use cases
  • When is Adobe the right choice?
  • The four most important integration considerations
  • Exploring how to adapt to current MarTech trends

Keep the growth going:

  continue reading

57 episodes

Artwork
iconShare
 
Manage episode 377432015 series 3357750
Content provided by WillowTree. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by WillowTree or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

Earning a competitive edge through customer experience is vital to building consumer trust and loyalty. But often this responsibility is shared across multiple departments with different motivations and communication styles. Another challenge many companies face is adapting to emerging trends in the MarTech landscape, including AI, personalization at scale, and changing customer needs.

Adobe Experience Cloud expert and WillowTree Senior Growth Director Tony Ferreira worked in diverse industries and roles — including marketing, data analytics, web development, eCommerce, and UX design — before making a name for himself in the Adobe space. He shares his philosophy on where Adobe is a good fit and the key factors to consider, including affordability, team capabilities, systems integration, and adopting Adobe Real-Time CDP and Adobe Journey Optimizer for automation and engagement. Though the Adobe ecosystem may not work for every organization, Tony shares this robust solution's strategic imperatives and potential tradeoffs.

Hot topics discussed:

  • Martech platform recommendations for different use cases
  • When is Adobe the right choice?
  • The four most important integration considerations
  • Exploring how to adapt to current MarTech trends

Keep the growth going:

  continue reading

57 episodes

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