The Secret to Happiness: Happier Employees Plus Happier Customers Equals Raving Fans
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(0:00) Introduction and Richard Clarke's happiness-centered business model (5:34) Exploring Richard's inspirational leadership style and definition of inspiration (10:58) Setting realistic goals and the journey to peak performance (24:01) Impact of choosing happiness and psychological safety on team performance (28:39) Importance of trust, authenticity, and human connection in business (32:01) Happiness in the workplace: Its impact on productivity and correlation with revenue (36:05) Revenue stream ideas and the importance of alignment in business (38:03) Rapid fire questions: Best advice and legacy to leave behind (41:13) Closing remarks and contact information.108 episodes