It didn’t all change in March 2020. Not really. The UK high street has been in the throes of a gradual revolution for decades. From the rise of ecommerce, to the birth of mobile, social commerce, and a growing emphasis on experience, change has been underway for a while. In fact for many, the pandemic has acted as a wake-up call. Digital transformation was no longer a ‘nice to have’ but a matter of survival. Necessity sparked innovation and customers are enjoying more flexibility and conveni ...
…
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Episode 232 - Talking Payments and Fraud with Julie Fergerson, Merchant Risk Council
Manage episode 400979070 series 101397
Content provided by Glenbrook Partners, LLC, Glenbrook Partners, and LLC. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Glenbrook Partners, LLC, Glenbrook Partners, and LLC or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
In this episode, Glenbrook Partners Yvette Bohanan, Russ Jones, and Chris Uriarte sat down with Julie Fergerson - a long-time payments professional who co-founded the Merchant Risk Council in 2000 and returned a few years ago to take on the role of CEO for what is now an industry-leading, global non-profit.
We talk with Julie about how the payments industry has changed over the last two decades, with both the professionalization of payments and of fraud, and why she is now spearheading a certification program for the industry.
True to form, we also had to share our hot takes on topics such as “pay by bank”, and the looming US Credit Card Competition Act. We hope this inspires you to think about your personal career path in payments and your role as a leader in this industry.
Be sure to check out Glenbrook’s preparation course to help you demonstrate your command of payment and fraud knowledge and get ready to take the CPFPP exam.
244 episodes
Share
Manage episode 400979070 series 101397
Content provided by Glenbrook Partners, LLC, Glenbrook Partners, and LLC. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Glenbrook Partners, LLC, Glenbrook Partners, and LLC or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
In this episode, Glenbrook Partners Yvette Bohanan, Russ Jones, and Chris Uriarte sat down with Julie Fergerson - a long-time payments professional who co-founded the Merchant Risk Council in 2000 and returned a few years ago to take on the role of CEO for what is now an industry-leading, global non-profit.
We talk with Julie about how the payments industry has changed over the last two decades, with both the professionalization of payments and of fraud, and why she is now spearheading a certification program for the industry.
True to form, we also had to share our hot takes on topics such as “pay by bank”, and the looming US Credit Card Competition Act. We hope this inspires you to think about your personal career path in payments and your role as a leader in this industry.
Be sure to check out Glenbrook’s preparation course to help you demonstrate your command of payment and fraud knowledge and get ready to take the CPFPP exam.
244 episodes
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Similar to Payments on Fire™
It didn’t all change in March 2020. Not really. The UK high street has been in the throes of a gradual revolution for decades. From the rise of ecommerce, to the birth of mobile, social commerce, and a growing emphasis on experience, change has been underway for a while. In fact for many, the pandemic has acted as a wake-up call. Digital transformation was no longer a ‘nice to have’ but a matter of survival. Necessity sparked innovation and customers are enjoying more flexibility and conveni ...
…
continue reading
Bitcoin pioneer Charlie Shrem peels back the layers on the lives and backgrounds of the world's most impactful innovators. Centering around intimate narratives, Shrem uncovers a detailed, previously unspoken story of the genesis and evolution of bitcoin, cryptocurrency, artificial intelligence, and the web3 movements. Join Shrem as he journeys through the uncharted territories of tech revolutions, revealing the human side of the stories that shaped the digital world we live in today.
…
continue reading
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…
continue reading
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