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CX and EX Synergy: Sam Stern, LinkedIn
Manage episode 407795913 series 2883074
This episode is brought to you by Wix Studio.
We explore the delicate balance between enhancing customer experiences and empowering employees at LinkedIn. Hear from Sam Stern, senior manager of customer experience, about the innovative ways LinkedIn prioritizes trust, extracts valuable insights from vast amounts of data and ensures both customers and employees feel valued and heard.
64 episodes
Manage episode 407795913 series 2883074
This episode is brought to you by Wix Studio.
We explore the delicate balance between enhancing customer experiences and empowering employees at LinkedIn. Hear from Sam Stern, senior manager of customer experience, about the innovative ways LinkedIn prioritizes trust, extracts valuable insights from vast amounts of data and ensures both customers and employees feel valued and heard.
64 episodes
All episodes
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