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Avoiding PR Nightmares: How to Handle Difficult Customers With Emotional Intelligence
Manage episode 420834053 series 3564883
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In this episode we discuss how to handle customer service for your CPG brand, while remaining self-aware and using emotional intelligence to navigate conflicts with difficult customers. We're sharing our tips and personal stories to help you maintain your authenticity and professionalism. Tune in for a fun and insightful chat on balancing business smarts with heartfelt connection.
This podcast is a production of Twelve17 Media Network
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