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From Core Menu to LTOs: How Slim Chickens Keeps Guests Coming Back
Manage episode 423321954 series 2930439
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Today, we're thrilled to welcome Tom Gordon, CEO of Slim Chickens. With nearly 22 years at the helm, Tom has been instrumental in transforming Slim Chickens into a beloved brand known for its innovative LTOs and consistently delicious offerings. We discuss how Tom balances staying true to the core menu while continuously introducing exciting new options. He shares his philosophy on creating a frictionless guest experience, from the moment customers drive onto the lot to the time they leave.
Thanks, Tom!
Chapters
1. Creating a Frictionless Guest Experience (00:00:00)
2. Restaurant Growth Strategies and Advice (00:05:53)
314 episodes
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