Vendor Tactics Gone Wrong: MSPs Push Back | EP74

All Things MSP

In this episode of the All Things/MSP podcast, hosts Justin Esgar and Eric Anthony dive into the growing tension between Managed Service Providers (MSPs) and their vendors. The discussion kicks off with a recent frustrating experience where a vendor terminated a partnership over inactivity—sparking a broader conversation about outdated sales tactics, the shifting power dynamics in the MSP industry, and the importance of maintaining positive vendor relationships. Justin’s candid reflections on this issue highlight the real-world challenges MSPs face when vendors fail to adapt to the evolving landscape. From the complexities of vendor contracts to the critical role of social media in shaping MSP reputations, this episode provides valuable insights for MSPs looking to navigate vendor relationships more effectively. Whether you're an MSP owner or employee, this episode offers actionable advice on how to maintain control over your business relationships and avoid the common pitfalls vendors may set.