It didn’t all change in March 2020. Not really. The UK high street has been in the throes of a gradual revolution for decades. From the rise of ecommerce, to the birth of mobile, social commerce, and a growing emphasis on experience, change has been underway for a while. In fact for many, the pandemic has acted as a wake-up call. Digital transformation was no longer a ‘nice to have’ but a matter of survival. Necessity sparked innovation and customers are enjoying more flexibility and conveni ...
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continue reading
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Kara Kelly - CallRail
Manage episode 179756284 series 1419365
Content provided by J Cornelius, J Cornelius: Brand Strategist, Experience Designer, and Business Consultant. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by J Cornelius, J Cornelius: Brand Strategist, Experience Designer, and Business Consultant or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
Kara Kelly heads up the rapidly-growing product design team at CallRail. Today we’ll talk about how CallRail uses human-centered design and customer feedback to take a simple idea and turn it into one of Atlanta’s most rapidly growing and profitable startups.
Before falling in love with UX Design, Kara held a series of odd jobs: from translating for a Korean acupuncturist in rural Nicaragua to guiding tours at a museum of paper-making. Kara loves creative problem-solving, costume parties, eccentric interiors & karaoke-ing terrible 90s songs.
Hosted on Acast. See acast.com/privacy for more information.
52 episodes
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Manage episode 179756284 series 1419365
Content provided by J Cornelius, J Cornelius: Brand Strategist, Experience Designer, and Business Consultant. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by J Cornelius, J Cornelius: Brand Strategist, Experience Designer, and Business Consultant or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
Kara Kelly heads up the rapidly-growing product design team at CallRail. Today we’ll talk about how CallRail uses human-centered design and customer feedback to take a simple idea and turn it into one of Atlanta’s most rapidly growing and profitable startups.
Before falling in love with UX Design, Kara held a series of odd jobs: from translating for a Korean acupuncturist in rural Nicaragua to guiding tours at a museum of paper-making. Kara loves creative problem-solving, costume parties, eccentric interiors & karaoke-ing terrible 90s songs.
Hosted on Acast. See acast.com/privacy for more information.
52 episodes
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Similar to Design Driven
It didn’t all change in March 2020. Not really. The UK high street has been in the throes of a gradual revolution for decades. From the rise of ecommerce, to the birth of mobile, social commerce, and a growing emphasis on experience, change has been underway for a while. In fact for many, the pandemic has acted as a wake-up call. Digital transformation was no longer a ‘nice to have’ but a matter of survival. Necessity sparked innovation and customers are enjoying more flexibility and conveni ...
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continue reading
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