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Communicating with Patients as Consumers
Manage episode 235149278 series 1931226
Zeev Neuwirth, MD, MPH, MACP, discusses his proposed shift on how we think about healthcare - less concerned with technical aspects and more concerned with people; the marketing mindset focused on consumers; communication changes when we think about patients as consumers and valued customers; and how this technique influences the amount of time a clinician spends with the "consumer."
93 episodes
Communicating with Patients as Consumers
Healthcare Communication: Effective Techniques for Clinicians
Manage episode 235149278 series 1931226
Zeev Neuwirth, MD, MPH, MACP, discusses his proposed shift on how we think about healthcare - less concerned with technical aspects and more concerned with people; the marketing mindset focused on consumers; communication changes when we think about patients as consumers and valued customers; and how this technique influences the amount of time a clinician spends with the "consumer."
93 episodes
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