Best Health Services Podcasts (2024)

In this episode of Health Services University, we dive into the principles of influence and the art of persuasion based on Robert Cialdini's renowned book, Influence: The Psychology of Persuasion. Learn how to apply Cialdini's six principles—reciprocity, commitment, social proof, authority, liking, and scarcity—to enhance your patient interactions …

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Burden of Stress, Anxiety, and Trauma 7:38

Play Pause

30d ago7:38

7:38

By mhillf

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Turning Third Parties into Sales Opportunities 12:05

9h ago12:05

12:05

In this episode of Health Services University, we explore how to turn third parties, often the spouses, into valuable sales opportunities. Learn strategies for engaging with these individuals and how to create another potential opportunity. Join us for tips on leveraging the support of spouses and family members to boost patient confidence and driv…

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Using the Consumer's Guide: Curtis Spevak 9:39

2h ago9:39

9:39

In this episode of Health Services University, Curtis explains how the Consumer's Guide can enhance your consultations. Discover how to use this resource to build trust, provide transparent information, and address patient concerns. Join us for tips on leveraging the guide to improve credibility and close sales more effectively.…

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Using the Consumer's Guide: Building Trust and Closing Sales 12:54

2h ago12:54

12:54

In this episode of Health Services University, Jared explains how the Consumer's Guide can enhance your consultations. Discover how to use this resource to build trust, provide transparent information, and address patient concerns. Join us for tips on leveraging the guide to improve credibility and close sales more effectively.…

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Anticipating Objections - Curtis Spevak 12:34

24m ago12:34

12:34

In this episode of Health Services University, Curtis focuses on the art of anticipating and addressing patient objections during consultations. Learn strategies to proactively identify and respond to common concerns about hearing aids, from cost and comfort to maintenance and lifestyle impact. Join us for practical tips on navigating objections ef…

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Explaining the Anatomy 2:59

44m ago2:59

2:59

In this episode of Health Services University, I’ll guide you through how to explain the anatomy of the ear and the hearing system to your patients. We’ll cover each part of the ear, how it works, and its role in hearing, making complex concepts easy to understand. Join me for practical tips on breaking down the auditory system, helping you provide…

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Explaining an Audiogram - Karen Roark 2:15

1h ago2:15

2:15

In this episode of Health Services University, join Karen as she explains how to interpret an audiogram after the hearing test. Karen will guide you through each section, making it easy to understand and communicate the results to your patients. Listen in for Karen's practical tips and insights, helping you build trust and deliver clear, informativ…

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Explaining an Audiogram - Curtis Spevak 7:26

1h ago7:26

7:26

In this episode of Health Services University, join Curtis as he walks you through the process of understanding a blank audiogram. Curtis will break down each component, making it easy to interpret and explain hearing test results to your patients. Listen in for Curtis's practical tips and insights, helping you build trust and deliver clear, inform…

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Explaining an Audiogram - Jared Mace 3:24

1h ago3:24

3:24

In this episode of Health Services University, I walk you through the process of understanding a blank audiogram. We’ll break down each section together, so you can confidently interpret and explain hearing test results to your patients. Tune in for a detailed, yet easy-to-follow guide that will boost your ability to build trust and provide clear, …

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Building Rapport - Dexter Ross 1:28

2h ago1:28

1:28

In this episode of Health Services University, we highlight the vital role of building rapport with your patients. Find out how trust and strong connections enhance consultations, boost patient satisfaction, and lead to superior hearing outcomes. Tune in with Dexter Ross for practical advice on fostering meaningful patient relationships.…

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The Importance of Building Rapport 6:31

2h ago6:31

6:31

In this episode of Health Services University, we explore the crucial role of building rapport with your patients. Learn how establishing trust and a strong connection can lead to more effective consultations, increased patient satisfaction, and better hearing outcomes. Join us for practical tips and strategies on developing meaningful relationship…

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Magnifying the Pain to Magnify the Impact 9:52

28d ago9:52

9:52

In this episode of Health Services University, we discuss the importance of highlighting the pain points of hearing loss to amplify the impact of your consultations. Learn how to effectively address patients' struggles and frustrations, emphasizing the significant improvements that hearing aids can bring to their lives. Join us to discover techniqu…

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Mastering the New Patient Process 7:24

28d ago7:24

7:24

In this episode of Health Services University, we walk you through the new patient process, from initial contact to the closing. Learn best practices for making a positive first impression, gathering essential information, and building a foundation of trust and understanding. Join us to discover how to create a welcoming and efficient experience fo…

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Asking the Right Questions: Engaging Current Patients Effectively 1:43

25d ago1:43

1:43

In this episode of Health Services University, we explore the importance of asking the right questions to current hearing aid users. Learn strategies for gathering valuable feedback, addressing ongoing concerns, and deepening patient relationships. Join us to enhance your follow-up consultations, ensuring continued satisfaction and optimal hearing …

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Asking the Right Questions to New Patients 2:16

28d ago2:16

2:16

In this episode of Health Services University, we delve into the importance of asking the right questions when engaging new patients. Discover strategies for gathering crucial information, understanding patient needs, and building rapport from the very first interaction. Join us to learn how effective questioning can lead to personalized care plans…

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Asking the Right Questions 3:51

30d ago3:51

3:51

In this episode of Health Services University, we focus on the art of asking the right questions during patient consultations. Learn how to gather essential information, uncover patient needs, and build trust through effective questioning techniques. Join us to enhance your consultation skills, ensuring you can provide personalized solutions and im…

1
Visual Aids 11:29

1M ago11:29

11:29

In this episode of Health Services University, I share my favorite visual aids to us for enhancing hearing aid consultations. Discover how these tools can help you clearly explain hearing aid benefits and care to your patients, making their decision-making process easier and more informed. Join us for practical tips on using visual aids to improve …

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06.19.2024 Juneteenth Reflection 14:12

24d ago14:12

14:12

06.19.2024 Juneteenth Reflection by St. Joseph Health, Home Care ServicesBy St. Joseph Health, Home Care Services

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Price vs Value 4:57

1M ago4:57

4:57

In this episode of Health Services University, we explore the crucial difference between price and value in hearing aid purchases. Learn why the lowest price isn't always the best deal and how to highlight the long-term benefits, advanced technology, and exceptional service that offer true value to your patients.…

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Reasons Why People Buy 2:38

1M ago2:38

2:38

In this episode of Health Services University, we explore why people buy hearing aids, highlighting that price isn't the top reason. Discover how exceptional service, convenient location, and knowledgeable staff play crucial roles in their decision-making. Join us to learn how to emphasize these factors and better support your patients' journey to …

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Understanding Your Buyer 6:16

1M ago6:16

6:16

In this episode of Health Services University, we delve into understanding your buyer, focusing on their habits and preferences. Explore how their unique lifestyle, values, and purchasing behaviors impact their decisions regarding hearing aids. Gain valuable insights on tailoring your approach to better connect with this influential demographic, en…

1
Welcome Message 2:21

1M ago2:21

2:21

Welcome to Health Services University, the podcast for hearing instrument specialists dedicated to exploring the latest in hearing aid technology, effective sales strategies, and inspiring success stories. Join us to learn how to communicate the true value of hearing aids, emphasizing their long-term benefits, cost-effectiveness, and health advanta…

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Reflection by Liz Wessel about her Pilgrimage to Le Puy en Valley, France with The Family of Joseph 9:53

1M ago9:53

9:53

Reflection by Liz Wessel about her Pilgrimage to Le Puy en Valley, France with The Family of Joseph by St. Joseph Health, Home Care ServicesBy St. Joseph Health, Home Care Services

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Stigma - The Association Between Stigma and Labeling 0:59

1M ago0:59

0:59

Watch this short as the podcast delves into the association of stigma which hinders first responders and the helping professions from getting the needed help to achieve positive mental healthBy mhillf

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Stigma - The Human Side 23:04

1M ago23:04

23:04

Stigma causes many health issues that begin as labeling, and is filled with shame and displeasure. Join as as we discuss this topic that inhibits our need to seek help.By mhillf

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A Reflection by Roxann Nammour on the Providence Core Value of Justice 6:57

3M ago6:57

6:57

A Reflection by Roxann Nammour on the Providence Core Value of Justice by St. Joseph Health, Home Care ServicesBy St. Joseph Health, Home Care Services

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A Reflection by Nathan Rogers On The Providence Core Value - Justice 7:03

3M ago7:03

7:03

A Reflection by Nathan Rogers On The Providence Core Value - Justice by St. Joseph Health, Home Care ServicesBy St. Joseph Health, Home Care Services

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2024 Holy Week Reflection 7:55

4M ago7:55

7:55

2024 Holy Week Reflection by St. Joseph Health, Home Care ServicesBy St. Joseph Health, Home Care Services

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2024 - St. Joseph Day Reflection 6:13

4M ago6:13

6:13

2024 - St. Joseph Day Reflection by St. Joseph Health, Home Care ServicesBy St. Joseph Health, Home Care Services

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Mission Moment Reflection - Springtime for the Soul 4:59

5M ago4:59

4:59

Mission Moment Reflection - Springtime for the Soul by St. Joseph Health, Home Care ServicesBy St. Joseph Health, Home Care Services

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2.14.2024 - HCC Open Office Hour Reflection: Ash Wednesday And Valentines Day 12:37

5M ago12:37

12:37

2.14.2024 - HCC Open Office Hour Reflection: Ash Wednesday And Valentines Day by St. Joseph Health, Home Care ServicesBy St. Joseph Health, Home Care Services

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1.31.2024 - The Mount - Providence Mount St. Vincent Celebrating 100 Years of Service 23:13

5M ago23:13

23:13

1.31.2024 - The Mount - Providence Mount St. Vincent Celebrating 100 Years of Service by St. Joseph Health, Home Care ServicesBy St. Joseph Health, Home Care Services

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2023 End of Year Reflection 21:40

7M ago21:40

21:40

2023 End of Year Reflection by St. Joseph Health, Home Care ServicesBy St. Joseph Health, Home Care Services

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2024 - Table Of The King Reflection 20:09

10M ago20:09

20:09

2024 - Table Of The King Reflection by St. Joseph Health, Home Care ServicesBy St. Joseph Health, Home Care Services

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St. Joseph Day Reflection By Roxann Nammour, Mission Integration Manager 5:11

1+ y ago5:11

5:11

St. Joseph Day Reflection By Roxann Nammour, Mission Integration Manager by St. Joseph Health, Home Care ServicesBy St. Joseph Health, Home Care Services

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St. Joseph Day Reflection - 2023 5:17

1+ y ago5:17

5:17

St. Joseph Day Reflection - 2023 by St. Joseph Health, Home Care ServicesBy St. Joseph Health, Home Care Services

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Christmas Reflection 2022 8:06

1+ y ago8:06

8:06

Christmas Reflection 2022 by St. Joseph Health, Home Care ServicesBy St. Joseph Health, Home Care Services

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"Listening To Christmas" - Christmas Poem Reading by Liz Wessel 3:11

1+ y ago3:11

3:11

Listening to Christmas, By Allan HarrisHave you ever heard Snow?Not the howling wind of a Blizzardnot the crackling of snow underfoot,but the actual falling of snow?We heard it one night in Wisconsinquite unexpectedlywhile walking up a hilltoward our cabin in the woods,a soft whisper between footsteps.We stopped, switched off our flashlights,and ju…

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Hear Me Now Interview With Gemma Fernandez And John Mercado 14:56

1+ y ago14:56

14:56

Hear Me Now Interview With Gemma Fernandez And John Mercado by St. Joseph Health, Home Care ServicesBy St. Joseph Health, Home Care Services

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Table Of The King 2022 27:14

2y ago27:14

27:14

Table Of The King 2022 by St. Joseph Health, Home Care ServicesBy St. Joseph Health, Home Care Services

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Holy Week Blessing 2022 11:17

2+ y ago11:17

11:17

Minister Jan Richardson offers these insights.A blessing is not complete until we let it do its work within us and then pass it along, an offering grounded in the love that Jesus goes on to speak of this night. Yet we cannot do this—as the disciples could not do this—until we first allow ourselves to simply receive the blessing as it is offered: as…