Max is the Co-Founder and MD of Klar - https://www.getklar.com Klar is a SaaS based plug and play BI, analytics and reporting tool for eCommerce Klar natively connects to platforms like Shopify, WooCommerce, Google, Facebook and others Klar is designed to provide deep eCommerce performance analytics without the need for a data analyst/scientist Kla…

Matt is the VP of Partnerships at Reach Payments - https://www.withreach.com Reach is a turnkey cross border payments platform (gateway) for eCommerce Reach allows merchants to offer localised payment options without the high complexity and cost associated with setting up local operations in cross border destinations Reach also ensures an absolute …

Beck is the Founder and CEO of Marxent - https://www.marxentlabs.com Marxent 3D Cloud is a SaaS based 3D solution for leading furniture, kitchen, bath, office, and outdoor retailers and manufacturers From WebAR and Room Visualizers to 3D Product Configurators and 3D Room Planners - 3D Cloud supports a range of 3D apps and experiences 3D Cloud is a …

Frost is the Founder of San Francisco based Social Chat - https://socialchat.ai Social Chat is a Livestream Shopping & Customer Engagement Platform Social Chat allows brands to simulcast straight from their website and live stream on social at the same time Their AI driven system also generates product recommendations and interactive shopping exper…

Jon is the Co-Founder of San Francisco based Formtoro - https://formtoro.com Formtoro is a SaaS based, product and services platform to help brands gather, understand and apply zero party customer data Formtoro also helps brands create highly engaging customer experiences through perfectly timed pop-ups and customer journey based messaging Formtoro…

Jay is the Co-Founder of Canada based Bold Commerce - https://boldcommerce.com Jay is also the host of the Own Your Commerce Podcast Bold Commerce was one of the first dev shops to start building apps for the Shopify App store and currently counts 13 apps in the app store to their credit Bold Commerce has also developed their own standalone suite o…

Ohad is the Co-Founder & CTO of Namogoo - https://www.namogoo.com Namogoo is an eCommerce focused, SaaS customer experience platform Namogoo leverages customer intent signals to help remove customer website journey friction Namogoo also personalises the customer journey across eCommerce website, promotions, email & SMS and helps prevent 'journey hi…

Austin is the Co-Founder & CEO of Northbeam - https://www.northbeam.io Northbeam is an eCommerce focused, SaaS marketing attribution and analytics platform Northbeam uses a proprietary system of tracking, data and analytics tools to help brands understand their most valuable marketing efforts in a cookieless world With the latest iOS privacy change…

In this episode, Jason guests on the Better Automation Podcast This is taken from E06 of the Podcast Jason discusses eCommerce/Omnichannel integration and automation in depth in this deep dive interview!By Jason Greenwood

Ashwin is the Founder & CEO of CustomFit.ai - https://www.customfit.ai CustomFit.ai is a SaaS, B2B Focused Experience & Hyper-Personalisation Platform CustomFit.ai differs from B2C eCommerce personalisation platforms in that it focuses primarily on content and customer journey personalisation vs search, merch & product recommendation personalisatio…

Rathna is the Founder & CEO of FlavorCloud - https://flavorcloud.com FlavorCloud is a Global, SaaS, Turn-Key Cross-Border Logistics & Shipping Platform FlavorCloud allows any eCommerce website to access global shipping options through a single, turn key integration FlavorCloud helps eCommerce merchants to easily offer shipping to almost any country…

Andy is the Co-Founder & CEO of Storyhub - https://www.storyhub.ai Storyhub is an 'in-beta' SaaS eCommerce CX intelligence and insights platform that turns data into stories that merchants can easily understand and then act on, in near real time Storyhub essentially helps merchants find, understand and nurture their biggest fans Storyhub gathers cu…

Eric is the Founder & CEO of ClikDone - https://www.clikdone.com ClikDone is a new SaaS eCommerce platform in pre-release beta ClikDone is an eCommerce platform expressly engineered for busy service based businesses that need more than traditional eCommerce functionality ClikDone supports quote based sales, as well as sales based on combinations of…

Daniel is the GM - Shopify at Rewind - https://rewind.com Rewind is a data backup and restore platform for SaaS platforms Many people don't know that most SaaS platforms (including Shopify, BigCommerce etc) don't routinely back up your data to make it available to you in any meaningful way SaaS platforms DO back up your data in case THEY make a mis…

Jason recently featured on the Ecomonics Podcast: On Apple On YouTube Timestamps: 00:00 Intro 01:32 Living off-grid 04:09 Long-term impact of covid in the industry 06:23 Importance of the fundamental foundations of a business 09:18 The metaverse 28:59 Cryptocurrencies, NFTs, and it’s environmental impact 38:35 Advantange of retail today 01:04:49 Pa…

Fern is the COO of Omnivore - https://www.omnivore.com.au Omnivore is a SaaS based, omnichannel product listing, data feed and integration platform Omnivore has out of the box, pre-built connectors for all major eCommerce platforms, marketplaces, social & ad platforms and shopping comparison websites Omnivore makes it easy for merchants to list the…

Jason Recently Spoke at the DTCX3 APAC Virtual Conference Here is his track from the conference where he discusses DTC strategies for B2B brands Many B2B brands want to establish DTC routes to market but have no idea where to start or how to measure success This talk covers all the basics of the why and how for you to sink your teeth into…

Ido is the Founder & COO of Revuze - https://www.revuze.it Revuze have developed a unique, proprietary, AI driven, CPG product sentiment and insights engine called Sentimate - https://sentimate.com Sentimate is a consumer insights SaaS platform that claims: "Get instant and free access to 1 billion consumer product insights — indexed, analyzed, and…

Yair Miron is the Founder of CEO of Rise.ai - https://rise.ai Rise.ai is a complete gift card, store credit, loyalty and associated customer experience SaaS platform & app originally built exclusively for Shopify Site builder platform Wix acquired Rise in May of 2021 and Rise technology will soon be coming to Wix and other platforms Rise also integ…

Chris Jarvis is the Founder of uReturn - https://ureturn.ca uReturn is a new, Canadian startup SaaS platform designed to efficiently automate and manage the returns process for (primarily) eCommerce and Omnichannel merchants You can think of uReturn a bit like a reverse logistics order management system The entire goal of uReturns is to make return…

Tom Coburn is the Co-Founder & CEO of Jebbit - https://www.jebbit.com Jebbit is a 'Quiz Commerce' SaaS platform for eCommerce Jebbit allows merchants to create interactive quizzes and gamification experiences that gather zero/first party customer product preference data to create a hyper personalised, guided shopping experience Jebbit allows mercha…

James Taylor is the Founder & CEO of Particular Audience - https://particularaudience.com Particular Audience is a dynamic eCommerce website personalisation platform for commerce Particular audience also helps merchants personalise the customer experience across other digital platforms and services via native integrations with 3rd party marketing t…

Mike Angell is a Co-Founder & CTO of Fractal - https://www.fractal.is Fractal is a new Gaming NFT Marketplace Mike's well known Fractal co-founders are: Justin Kan (co-founder of Twitch), David Wurtz (founder, Charm.io) and Robin Chan (Founder & GP, Goat Capital) Mike is a legend in the eCommerce space and this is his 2nd time guesting on the Pod (…

Subbu is the Founder & CEO of Zycada - https://www.zycada.com Zycada is SaaS based website performance optimisation platform Zycada uses completely unique and proprietary technology to help accelerate websites by fully caching them all around the world, ensuring the content is being rendered from close to the site visitor Zycada differs from tradit…

Sam is the Founder of GiveTree - https://www.givetree.io GiveTree is a coming (launch planned for April 2022) social good and fundraising NFT marketplace platform combined with a social good focused Metaverse platform Sam had a vision to combine charitable fund raising and NFT's - GiveTree is the fruit of that vision Sam went from knowing almost no…

Peter is the APAC Sales Director for impact.com - https://impact.com impact.com is a US-based SaaS partnership management platform with 14 offices across the world including 2 in Australia impact.com helps technology vendors, merchants and agencies manage all types of partnerships and collaborations across the entire partnership lifecycle impact.co…

Sara is the CMO of Brightpearl - https://www.brightpearl.com Brightpearl is a UK based, end to end SaaS omnichannel operations platform for merchants Brightpearl encompasses IMS, OMS, WMS, POS, CRM, Demand Planning, Financial and Analytics modules You can think of Brightpearl as a SaaS ERP in steroids, designed for mid-size+ retailers In this episo…

Karen is the Founder & CEO of ShipperHQ and WebShopApps Karen is an iconic tech pioneer in the eCommerce space, helping merchants improve eCommerce experiences for their customers since 2008 ShipperHQ is a SaaS platform that helps manage highly complex shipping rules, custom logic and calculations on eCommerce sites ShipperHQ is based in Austin, Te…

Rick is the Co-Founder & CEO of Field Agent - https://www.fieldagent.net Field Agent is a SaaS mobile app that connects secret shoppers with brands Field Agent was one of the first iOS apps ever created/approved and from day one it was designed to facilitate and automate the process of finding and engaging with secret shoppers to monitor and improv…

Hai is the Co-Founder & CEO of Eva - https://eva.guru Eva is a full spectrum SaaS platform that helps merchants monitor, manage and enhance their performance on Amazon. Eva has multiple modules such as AI-powered Repricing, Restocking & Reimbursement Eva also offers a services layer that helps with Amazon PPC, store management and fulfillment In th…

Cameron is the Founder & CEO of PaySQUAD - https://www.paysquad.co.nz PaySQUAD is a new eCommerce Fintech and Payments platform that supports shared, social payments PaySQUAD allows a group of people to easily pay for a single online eCommerce transaction Think of scenarios where a group of people might want to do this - such as a family gift for a…

Adam is the Co-Founder & Director of Snatchit - https://www.mysnatchit.shop Snatchit is a SaaS eCommerce Influencer Marketplace & Affiliate Platform Snatchit connects Shopify retailer websites with influencers to allow them to easily share and recommend the retailer's products to their audiences and earn commissions for doing so Snatchit connects i…

Abhishek (Abhi) is the Co-Founder & CEO of Okkular - https://www.okkular.io Okkular is a retail SaaS Tech Platform Okkular helps merchants dynamically/automatically enrich their products with accurate product descriptions, attributes and tags based on machine vision and visual AI with a particular focus on fashion verticals Fashion brands (particul…

Jason is the Co-Founder & Executive Chair of Marketplacer - https://marketplacer.com Marketplacer is a SaaS eCommerce Marketplace Platform Marketplacer is one of the very few 'turn-key' marketplace platforms in the world Many brands are now looking at starting a marketplace to expand their offering, better monetise their existing traffic or start a…

Eric is the Founder & CEO of TextChat - https://www.textchat.com TextChat is live chat platform that alerts agents via text message in real time when a customer activates a chat session with them This unique notification systems helps ensure that remote teams never miss a chat message again TextChat is also looking at bringing their notification sy…

Bar is the Co-founder & CEO of Balance Payments - https://www.getbalance.com Balance is a specialist B2B payments platform and fintech solution provider based out of Tel Aviv B2B merchants & marketplaces have very unique payment system requirements and Balance is the first and perhaps only platform specialising in this space Balance was specificall…

Greg is the Founder & CEO of Devicedesk - https://www.devicedesk.com Devicedesk is a 6 year old, specialist B2B SaaS enterprise eCommerce & order management platform based out of Melbourne, Australia Enterprise B2B merchants have very unique needs, especially in verticals like IT products, IT services and Telcos Devicedesk was specifically built fo…

Shadi is the Founder & Director of Spiff3D - https://spiff3d.com Spiff3D is a SaaS eCommerce product customisation platform Spiff3D allows almost any eCommerce merchant to customise & personalise their products, thereby creating a deeper customer connection and making more profit per order Merchants can use Spiff3D to create the front end product c…

Dennis is the Founder of CEO of Postalytics - https://www.postalytics.com Postalytics is a SaaS direct mail marketing automation platform - think of it like Klaviyo but for direct (physical) mail Postalytics brings the power of segmentation, marketing automation, workflows and sending to an easy to use SaaS direct mail marketing automation platform…

Kaus is the Founder of Mason - https://getmason.io Mason is a 'No Code' SaaS eCommerce integration and automation platform - think of it like Zapier for eCommerce, on Steroids. Mason brings design 🎨, + data 📊 + channels, together all in one place, with easy to deploy 'playbooks' for marketing and eCommerce. Merchants can use Mason's easy, simple co…

Hawk is the Partnership and Sales Manager for Starshipit - https://www.starshipit.com Starshipit is a New Zealand based eCommerce courier integration and order management platform. Starshipit helps eCommerce merchants ease their fulfillment operations pain and make them more efficient and scalable through courier integration and fulfillment process…

Oliver is the Head of Growth for SupplyCompass - https://supplycompass.com SupplyCompass is a UK based, SaaS Product Lifecycle Management (PLM), Collaborative Sourcing and Sustainable Supply Chain management platform for fashion brands. SupplyCompass helps fashion brands work collaboratively and transparently with designers, suppliers, manufacturer…

Lee is the Founder & CEO of Brauz - https://brauz.com Brauz is an Australian founded immersive commerce platform Brauz helps brands connect intimately with their customers via reserve/book/try in store and remote/Zoom concierge service functionality Jason and Lee discuss the growing pains of Brauz and what others can learn from his incredible journ…

Ryan is the Founder & former CEO of Neto (Now Maropost Commerce Cloud - MCC) - https://www.maropost.com/platform/commerce Neto is an eCommerce and Omnichannel platform founded in Australia in 2009 and sold to Maropost in March of 2021 for $60M. Neto was and is a popular eCommerce platform within the ANZ region and with the Maropost purchase has gon…

Blake is the CEO of Flippa - https://flippa.com Flippa is an online marketplace for selling existing online businesses and other digital assets Flippa is used by thousands of merchants to successfully exit their business ventures when they see fit by easily connecting with a market of willing buyers - with Flippa essentially acting as the 'broker' …

David is the Founder of Charm - https://charm.io Charm is a SaaS platform that provides deep research, unique data points and rankings on over 2 million DTC eCommerce brands This data is used by investors, product teams and marketers to research the best brands to target and invest in, learn from or sell to Jason and David discuss how Charm came to…

Amit is the Chief Strategy Officer & US General Manager at VTEX - https://vtex.com VTEX is an enterprise grade SaaS eCommerce platform that was founded in Brazil and just went public on the NYSE in the USA Jason and Amit discuss how and why VTEX has taken the world by storm and what their plans for the future look like as a newly minted public comp…

Jasper is the Strategic Partner Manager APAC at Gorgias Gorgias is an omnichannel customer service and helpdesk platform: www.gorgias.com Jason and Jasper discuss how customer service and support is critical to the success of any eCommerce or omnichannel business and how it can actually be turned into a profit centre done right Gorgias is an omnich…

Jonathan is the co-founder & CEO of ZonGuru ZonGuru is a SaaS based Amazon retailer sourcing, BI, insights and optimisation platform: https://www.zonguru.com Jason and Jonathan discuss how omni-channel and Amazon native retailers need to use increasingly sophisticated tools to win on Amazon. ZonGuru brings together a suite of tools that allows reta…

Danny is the co-founder of Omneo Omneo is a SaaS retail Customer Experience (CX) platform: https://www.omneo.io Jason and Danny discuss how the modern CDP industry can be myopically focused on better marketing weaponry vs serving the customer better at every touchpoint Omneo changes the game for customer service and sales teams in that it focuses o…