Best Channel Loyalty Podcasts (2024)

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#385: Loyalty360 Loyalty Live | Nowell Outlaw, Switchfly 19:36

2h ago19:36

19:36

Send us a Text Message. Switchfly was founded in 2003 as a travel technology startup. Today, Switchfly is a travel experience platform that allows brands to create memorable moments for employees. As a concept, the company is the silent partner in many of the major loyalty programs that consumers recognize. For the last 20 years, the company has be…

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#384: Tim Hortons: Cultivating and Increasing Customer Engagement by Leveraging a Unique and Innovative Approach 21:58

3h ago21:58

21:58

Send us a Text Message. Affectionally labeled as the “most Canadian brand in Canada,” Tim Hortons is a beloved quick-service restaurant (QSR) featuring coffee and other beverages, delicious donuts, breakfast favorites, and sandwiches. The brand counts more than 5,000 restaurants worldwide—with the majority of them located in Canada. Tim Hortons res…

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#383: Stop & Shop: Increasing Customer Engagement by Leveraging In-store Technology 30:44

3d ago30:44

30:44

Send us a Text Message. The company that would eventually become Stop & Shop was founded in 1914 when the Economy Grocery Store opened in Somerville, MA. In four short years, 32 stores made up the thriving grocery chain. By 1942, Stop & Shop, Inc. became the company’s official name, and expansion into surrounding states continued. Today, Stop & Sho…

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#382: Loyalty360 Loyalty Live | Tim Glomb, Wunderkind 22:11

4d ago22:11

22:11

Send us a Text Message. Wunderkind works alongside clients using an AI-driven performance marketing solution, helping them form stronger brand-audience connections through identification resolution and hyper-personalized triggered messaging. The Wunderkind Identity Network identifies anonymous website traffic through a network that recognizes 9 bil…

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#013 - Are You Making These 5 Common Branding Mistakes? ❌🤔 10:31

4d ago10:31

10:31

In this episode of The Disruptionists, Jess Singh discusses the importance of avoiding common branding and marketing mistakes. She emphasizes the need for a clear strategy to truly understand and engage with your target audience. Neglecting the customer journey and resorting to random acts of marketing can lead to negative customer experiences. Joi…

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#381: Great Wolf Lodge: Making an Impact on the Full Customer Experience by Evolving Customer Loyalty 12:58

10d ago12:58

12:58

Send us a Text Message. With more than 20 locations in the U.S., Great Wolf Lodge is a popular chain of hotels featuring water parks and attractions that engage guests with a diverse set of lodging and dining options. Daily events are designed to entice families seeking a fun getaway and water park enthusiasts alike. Great Wolf’s Voyagers Club prog…

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#380: Loyalty360 Loyalty Live | Daniel Wood, Engaged Nation 15:07

11d ago15:07

15:07

Send us a Text Message. Engaged Nation provides a suite of services and solutions designed to captivate, motivate, and drive measurable results. The company’s offerings include interactive web-based incentive programs that align seamlessly with each client’s unique objectives, whether they aim to boost brand visibility, enhance customer lifetime va…

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From Customer Discovery to Brand Loyalty: Taylor Frame’s Guide to Marketing Funnels 47:15

11d ago47:15

47:15

Welcome to another episode of The Compassionate Capitalist Show #podcast, where we dive deep into the best practices for creating wealth as a business owner, and using that to discern investing in the companies with the best odds of achieving success to exit. Today, Host Karen Rands digs into the mechanics of marketing funnels and strategic forecas…

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#012 - HOW AI Can Boost Your Business! 📈🤖 11:09

12d ago11:09

11:09

In this episode of The Disruptionist, Jess Singh explores the transformative impact of AI on marketing and branding strategies. Discover how AI can revolutionize customer understanding and streamline the process of identifying ideal clients. Learn how tools like ChatGPT can efficiently analyze data to enhance marketing efforts and save time. Join t…

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#379: Author Gary Hawkins Discusses His New Book and How an Evolving Society Impacts Retail Technology 17:22

12d ago17:22

17:22

Send us a Text Message. In his new book, BIONIC RETAIL: HOW TO THRIVE IN AN EXPONENTIAL WORLD, author Gary Hawkins discusses how the pace of change outside organizations is accelerating faster than within, creating a growing gap between what once made retail successful and what will be required in the future. There is often a disconnect between sho…

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Ally Financial: Uniting Communities with Sports Partnerships and Elevating the Customer Experience 24:57

17d ago24:57

24:57

Send us a Text Message. As a leading digital financial services company, Ally Financial focuses on serving communities and helping customers navigate life milestones and achieve financial goals. From helping customers chart a path to homeownership to planning for retirement, the brand seeks ways to connect with customers in meaningful interactions.…

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Loyalty360 Loyalty Live | Peter Vogel, vPromos 15:13

18d ago15:13

15:13

Send us a Text Message. Founded in 2009, vLoyalty is a privately held company headquartered in Dallas, Texas. The company combines the power of payments, card-linking loyalty and promotions, and text messaging to help companies easily enroll, engage, understand, and reward customers to drive repeat visits and sales. vLoyalty offers clients a patent…

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#011 - The True Impact of Marketing Language 📈🗣️ 11:42

22d ago11:42

11:42

In this episode of The Disruptionist, Jess Singh delves into the importance of understanding marketing lingo. Whether you're new to marketing or looking to refresh your knowledge, this episode is for you. Jess emphasizes how knowing the right terms helps in effective communication within your team or with external partners. Join the disruption move…

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Loyalty360 Loyalty Live | Kelsey Crookes, Baesman 18:58

25d ago18:58

18:58

Send us a Text Message. Baesman Group helps brands solve personalized marketing challenges with a strategic focus on loyalty programs. Their team of customer engagement strategists, made up of former brand-side marketers, specializes in helping their clients truly understand their customers’ buying behaviors and mapping that to their overall loyalt…

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#010 - Reacting To Viral Marketing Hacks You Need To Know! 😱💪 5:38

28d ago5:38

5:38

On this episode of The Disruptionist, Jess Singh reacted to the power of visualization in marketing and the importance of selling the end result rather than the product itself. Discussing the strategy of making products easy to imagine using, Jess emphasizes the need to tap into the customer's mindset. The episode also delves into branding secrets,…

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A&W Restaurants: Building Customer Loyalty through Data-Driven Insights and Personalization 18:28

1M ago18:28

18:28

Send us a Text Message. A&W Restaurants was founded in 1919 as a root beer stand in Lodi, California, to welcome the troops home after World War I. As America’s oldest franchise restaurant chain, today, there are nearly 450 locations across the U.S. and another 450 in Asia spanning four markets. The chain is 100% franchisee-owned. The brand ensures…

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Loyalty360 Loyalty Live | Steven Douglas, Addtowallet 15:22

1M ago15:22

15:22

Send us a Text Message. Addtowallet.io offers a mobile wallet marketing platform that lets brands create, manage, and distribute digital offers and pass them on to Apple Wallet and Google Pay. Traditional coupons, loyalty cards, gift cards, and event tickets can be made visible and accessible to customers no matter where they are—dynamically update…

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#009 - Why Your Marketing Strategy Is Failing MISERABLY! 🚫 📉 6:59

1M ago6:59

6:59

In this episode of "The Disruptionist," Jess Singh challenges the perception of marketing as a dirty word and encourages listeners to see it as a tool for building relationships. By focusing on authentic connections with customers, Jess highlights how marketing can positively impact businesses. Join the disruption movement today! Subscribe to The D…

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#008 - HOW To Go From Setbacks to Success! 🌟 🏆 8:00

1M ago8:00

8:00

In this episode of The Disruptionist, host Jess Singh explores the concept of failing forward and how it is a crucial aspect of growth for entrepreneurs. Emphasizing the importance of learning from every experience, Jess encourages embracing failure as a stepping stone towards improvement rather than a setback. Join the disruption movement today! S…

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I know he beats her 32:43

1M ago32:43

32:43

Send us a Text Message. As always the tea is pouring and flowing with Siditty Tea. This week episode the girls take stepping outside the box , and dating outside their race. NikkiG shares she ready to step outside her box , and start dating beyond black men. NikkiG makes it very clear she wants her potential partners to be their authentic selves an…

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Great Clips: Leveraging the Power of a Viral Campaign and Building a Path to Customer Loyalty 19:25

1M ago19:25

19:25

Send us a Text Message. Founded in 1982 in Minneapolis, MN, Great Clips, Inc. counts more than 4,400 salons in the U.S. and Canada. The brand is 100% franchisee-owned and is the largest salon brand in the world, employing over 28,000 stylists. The brand prides itself on fast and convenient walk-in haircare services and allows online check-in to min…

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Pure Barre: Forming Strategic Partnerships, Leveraging Customer Data, and Amplifying Brand Awareness 31:28

2M ago31:28

31:28

Send us a Text Message. A part of Xponential Fitness, a large global franchise group of boutique fitness brands across verticals including pilates, barre, cycling, rowing, dance, yoga, and more, Pure Barre is a barre-focused franchise boasting over 600 wellness studios across the U.S. and Canada. Thousands of members of all fitness levels enjoy Pur…

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#007 - How to Conquer Self-Sabotage in Business 🤝❤️ 10:23

2M ago10:23

10:23

This episode of The Disruptionist delves into the topic of self-limiting beliefs and how they can impact entrepreneurs and business owners. Host Jess Singh discusses the importance of recognizing and overcoming these internal conversations that hold us back from reaching our full potential. By acknowledging and pushing past self-limiting beliefs, e…

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Puttshack: Engaging and Educating Customers with a Whimsical Brand Ambassador 22:48

2M ago22:48

22:48

Send us a Text Message. The brainchild of Adam Breeden (All Star Lanes, AceBounce, and Flight Club) and brothers Steven and Dave Jolliffe (Topgolf), Puttshack is a high-tech mini golf concept where technology has been injected into the traditional game to make it even more exciting and fun. The 9-hole mini golf games feature Puttshack’s proprietary…

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David Cutler @Cook Unity 31:55

2M ago31:55

31:55

How this former Spotify exec uses data & consumer behavior to scale this subscription business. On the latest episode of the Omnichannel Marketer, I spoke with David Cutler, VP of Product & Design at Cook Unity. David started his career consulting with major CPG brands, helping them interpret big data sets to create better segmentation and advertis…

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#006 - Be AUTHENTIC In Your Brand! 🌟✨ 9:11

2M ago9:11

9:11

In this episode of The Disruptionists, Jess Singh explores the importance of authenticity in branding. Jess emphasizes the value of staying true to your mission and attracting the right audience by being authentic. By sharing personal insights and stepping out of their comfort zone, Jess highlights the impact of authenticity on both personal and co…

1
He got the draws dawg ! 25:13

2M ago25:13

25:13

Send us a Text Message. You best believe the tea is steaming in this episode of Siditty Tea! NikkiG and Ni are here, ready to dig in and chow down on some good eats while they dish out the deets on the season finale of "BMF" . They're bringing their own flavor of humor and straight-up talk to break down all the juicy moments, dissect the character …

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Petco: Engaging Pet Parents and Leveraging Pet Partners To Nurture Emotional Loyalty 26:17

2M ago26:17

26:17

Send us a Text Message. In 1965, a mail-order veterinary supplies business named UPCO was founded in San Diego, California. By 1979, it became Petco, and in 1980, the first Petco store located outside of California opened in Tigard, Oregon. Petco’s significant growth began in the late 1980s after acquiring two pet supply chains, WellPoint and the P…

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Capillary’s 2024 Loyalty Expo Session: Who would benefit most from attending? 1:35

2M ago1:35

1:35

Send us a Text Message. Capillary Technologies is a managed SaaS solution powering 500+ loyalty programs with its best-in-class loyalty technology platform and expert services. Founded in 2012, Capillary has a strong global presence across the United States, Asia, Europe, and the Middle East, working with 400+ brands like Tata, PUMA, Shell, Petron,…

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Capillary’s 2024 Loyalty Expo Session: What are a few key takeaways? 1:59

2M ago1:59

1:59

Send us a Text Message. Capillary Technologies is a managed SaaS solution powering 500+ loyalty programs with its best-in-class loyalty technology platform and expert services. Founded in 2012, Capillary has a strong global presence across the United States, Asia, Europe, and the Middle East, working with 400+ brands like Tata, PUMA, Shell, Petron,…

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#005 - How To Build Customer Loyalty 🤝❤️ 10:22

2M ago10:22

10:22

Understanding the customer journey is crucial for businesses, as it encompasses everything the customer thinks and feels before, during, and after their interaction with a product or service. The journey starts long before a purchase is made, emphasizing the importance of getting into the customer's mindset early on. Marketers need to consider how …

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Lick what ? 28:14

2M ago28:14

28:14

Send us a Text Message. Alright now, y'all know the tea's always hot and flowing with Siditty Tea! Today, we got Ni spilling her truth about juggling two baby daddies and how she's making that co-parenting game strong. And let me tell ya, NikkiG and Ni, they ain't holding back talking bout how them good baby daddies often get overlooked cause of th…

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Loyalty360 Loyalty Live | Bill Schneider, SheerID 20:59

2M ago20:59

20:59

Send us a Text Message. SheerID is an identity verification company serving commerce brands and working with globally recognized names like Walmart, Target, Nike, T-Mobile, AT&T, Spotify, and YouTube. The SheerID verification platform is built on a foundation of 200K+ authoritative data sources, which power instant consumer verification, establishi…

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Lisa Bubbers @Studs 28:55

2M ago28:55

28:55

Retail & eCom, the one-two punch for evolving an entrenched category. On the latest episode of the Omnichannel Marketer, I spoke with Lisa Bubbers, Chief Marketing and Brand Officer at Studs. Studs is a new entrant in the ear piercing category – positioning itself as a piercing company instead of an earring brand. In contrast to Claire’s or the mal…

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Loyalty360 Loyalty Live | David Hamel, nventive 20:54

2M ago20:54

20:54

Send us a Text Message. With a clientele spanning across the U.S. and Canada, nventive specializes in crafting impactful mobile, web applications, and software solutions that increase engagement and enhance the user experience for brands. From strategy to delivery, nventive’s approach seamlessly blends creativity, technology, and strategic thinking…

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#004 - How to Use LinkedIn to Level Up Your Business 🚀💼 9:22

2M ago9:22

9:22

In this episode of The Disruptionists, host Jess Singh delves into the untapped potential of LinkedIn for brands. With over 700 million professionals on the platform, LinkedIn offers a unique opportunity for businesses to connect directly with their target audience. Jess explores why LinkedIn stands out among other social platforms and shares strat…

1
First time 17:27

2M ago17:27

17:27

Send us a Text Message. Grab your cups, because the tea is pouring and flowing in this week episode. The ladies sits down to spill the tea on an over looked topic. How do one deal with the lost of a friendship. NikkiG gets vulnerable about losing friendship . Ni give comfort and share wisdom on how to deal with a friendship breakup. Don't forget to…

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Loyalty360 Loyalty Live | Sukumar Muthya, Ansira 26:24

2M ago26:24

26:24

Send us a Text Message. Ansira is an independent, global marketing technology and services company with clients across B2B, B2C, and B2B2C industries that leverage the company’s suite of proprietary technology platforms across website, media, and channel partner marketing. Ansira guides clients operating in distributed ecosystems to connect with th…

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#003 - How to Make Your Business Stand Out! 🔥🚀 9:17

3M ago9:17

9:17

In this episode of The Disruptionists, Jess Singh explores the concept of market dominance and what it takes to stand out in a crowded market. By discussing the example of Bunnings, she highlights the importance of understanding your audience and going beyond just being a store to create a unique customer experience. Join Jess as she delves into st…

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Rodney Strong: Sustainability Efforts Engage Consumers and Cultivate Emotional Loyalty 21:55

3M ago21:55

21:55

Send us a Text Message. Rodney Strong Vineyards was founded in 1959 when Rodney Strong chose Sonoma County in California as the ideal place to produce some of the best-known wines in the world. Three decades after its founding, Rodney Strong Vineyards’ management shifted to the Klein family, and today, their leadership continues the tradition of de…

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Foujan Volk @ Parachute 47:15

3M ago47:15

47:15

Without brand, growth and performance marketing are just flashes in the pan. In the wake of iOS 14 privacy changes & rising CACs, we’re no longer in an era where growth at all costs is a viable strategy anymore. I recently had the pleasure of speaking with Foujan Volk, the VP of Brand & Marketing at Parachute Home. She was the first marketing hire …

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Lowe’s Home Improvement: A Tiered Rewards Program Designed To Engage DIYers and Attract Millennials 23:21

3M ago23:21

23:21

Send us a Text Message. From its humble beginnings as a hardware store in a small North Carolina town, Lowe’s grew to become one of the largest home improvement retailers in the world. The company counts nearly 300K associates, encompassing 1,700+ home improvement and outlet stores in the U.S. With more than 16M customer transactions every week, th…

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#002 - How to Craft a Brand That Speaks to People 🎨🗣️ 8:21

3M ago8:21

8:21

This episode of The Disruptionists challenges the traditional focus on logos and visual elements in branding. Host Jess Singh emphasizes the importance of creating a sense of community and emotional connection with customers. Rather than fixating on visuals, she urges listeners to consider how their brand makes people feel and the impact it has on …

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Lets get spicy: When to have a threesome 30:48

3M ago30:48

30:48

Send us a Text Message. Ever feel like your bedroom routine is stuck on replay? Do you already know what your partner gonna do or say before they do it ? If this is you or someone you know grab your cup , because this is some spicy tea. Our girls share ways to spice up the bedroom from bringing another woman to even using toys and wigs. While Nikki…

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#001 - BREAKING Through Business Barriers! 🚀💪 10:25

3M ago10:25

10:25

Welcome to The Disruptionists, a podcast where Jess Singh challenges entrepreneurs to disrupt the status quo and elevate their marketing, branding, and customer journey strategies. In this inaugural episode, Jess introduces herself as a marketing and branding strategist with a passion for helping businesses unlock their full potential. Join the com…

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Hello Barbara: How to handle the other woman ! 45:53

3M ago45:53

45:53

Send us a Text Message. Welcome back, to another episode of Siditty Tea. Where every sip will have you thirsty for more. So grab your cup because the tea is too good not to share. The ladies spill tea on a topic that hits close to home for many women. Join us as Ni exposed how she found out she was getting played, and the unexpected person to tell …

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Chris Reilly's Take on Angel Investing, VC, and Private Equity Leveraged Buyouts 53:37

3M ago53:37

53:37

Join Karen Rands on a deep dive with finance maven Chris Reilly where they unpack essential business strategies and financial modeling insights. Whether you’re an avid investor, a business owner, or just finance-curious, this episode is a treasure trove of practical wisdom. Financial modeling is fundamental to understanding the future potential of …

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Mama gotta have a life too: When is it time ? 29:05

3M ago29:05

29:05

Send us a Text Message. Grab your cup because the tea is strong in this episode of Siditty Tea! Hosts NikkiG and Ni are getting real about a question many of us face in new relationships: When is it too soon to introduce your new lover to your kids and family? NikkiG provides valuable insights on the timing and considerations for bringing a new par…

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Sarah McNamara @ Peter Thomas Roth 22:13

3M ago22:13

22:13

Meet your customer where they want to shop. On the latest episode of the Omnichannel Marketer, I had the pleasure of talking with Sarah McNamara, Executive Vice President & General Manager at Peter Thomas Roth Clinical Skin Care and Naturally Serious Skin. Sarah is a beauty industry veteran, having worked at Unilever, L’Oreal, and grew her own beau…

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Unpacking BMF : Relationships and Loyalty 28:11

4M ago28:11

28:11

Send us a Text Message. Take a sip of tea as NikkiG and Ni chit chat about the latest episode of BMF, and the leading ladies of the show, and give their opinions about the ladies current relationships. As the tension escalates within the storyline, so do the differences in NikkiG and Ni’s perspectives on how Lucile and LaWanda should handle their e…

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