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Interviews with world-class product leaders and growth experts to uncover concrete, actionable, and tactical advice to help you build, launch, and grow your own product. www.lennysnewsletter.com
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It’s no secret that business owners want to receive positive reviews and customers want to have a positive experience. In Behind the Review, Yelp and Entrepreneur dig a little deeper on both accounts. Hosted by Yelp’s Small Business Expert, Emily Washcovick, Behind the Review features conversations with reviewers and business owners about their experiences—whether it was one star or five stars—giving listeners behind-the-scenes insights into what was really going on. Restaurants, plumbers, f ...
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Welcome to Customer Growth Sessions, presented by Intergrowth. Join host Pat Ahern, Managing Partner at Intergrowth, as we discuss techniques to build and scale systems that boost profitability for up-and-coming ecommerce businesses.
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In Growth We Trust is a growth marketing podcast hosted by Yoann Pavy and Jake Mayell. Weekly guest interviews, plus shorter deep-dive episodes about online distribution, viral loops, network effects, content, and startup growth. Jake & Yoann started working together 10+ years ago doing Facebook Ads at first. Now they’re doing a podcast together. They love startups, growth, and marketing, so why not? Available everywhere, even on YouTube, like/comment/subscribe 🎧
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The show for SaaS marketers and product people. We talk with industry experts about email automation, marketing, content, and product strategy.
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This is for you if you want to: • Do better work. • Deal with uncertainty and the unknown. • Be at the forefront of innovation and tech. ggutt.substack.com
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We chat with B2B founders, CMOs, marketing & sales leaders about their successes, failures, what is working for them today in the B2B marketing world and everything in between. In each episode we dive deep into B2B topics including account-based marketing (ABM), demand generation, lead nurturing, sales and marketing alignment, automation, content marketing, marketing leadership and many more! Hosted by Shahin Hoda Produced by Shahin Hoda, Alexander Hipwell & Allysa Maywald from xGrowth.
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The Intuitive Customer - Helping You Improve Your Customer Experience To Gain Growth
Colin Shaw, Beyond Philosophy LLC
We believe you should laugh and learn! 'The Intuitive Customer' podcast achieves this. Hosted by Colin Shaw, recognized as one of the top 150 business influencers by LinkedIn, where he has over 283,000 followers, and Prof. Ryan Hamilton, Emory University, discusses how you can improve your Customer Experience and gain growth. This review sums up: "The dynamic between the two hosts makes this podcast. Each brings a unique take on the topic and their own perspective and plays off each other se ...
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Jonny Adams & Matt Best will share their 30+ years experience on what growth & revenue acceleration looks like in modern business. With episodes featuring industry leaders, you can hear aspects of leadership, sales, account development and customer success, alongside other critical elements required to build an effective growth engine for your business. Southwestern/Great American, Inc., dba Southwestern Family of Companies, for itself and its related entities and their assigns, reserves and ...
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The Unchurned podcast brings you the stories that will help you forge incredible customer relationships, prevent churn, & build institutional knowledge. The CS & BS series is a part of the Unchurned podcast wherein, with each episode, our hosts - Kristi Faltorusso, Jon Johnson, Josh Schachter, and special guests uncover the secrets of top leaders and innovators of companies so that you can advance your career and the performance of your customer success team. Unchurned, and the CS&BS series, ...
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Custom Manufacturing Industry podcast is an entrepreneurship and motivational podcast on all platforms, hosted by Aaron Clippinger. Being CEO of multiple companies including the signage industry and the software industry, Aaron has over 20 years of consulting and business management. His software has grown internationally and with over a billion dollars annually going through the software. Using his Accounting degree, Aaron will be talking about his organizational ways to get things done. Hi ...
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DTC POD is a podcast about all things direct to consumer. We cover everything for starting, growing, and optimizing eCommerce stores and DTC (or D2C) brands. We talk with founders, marketers, platforms, creators and marketing & growth agencies to cover topics like brand building, social media, influencer marketing, website conversion, paid media, Facebook ads, consumer trends, email marketing, and more. If you're interested in the stories behind your favorite consumer brands, this podcast is ...
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Earn Trust & Win More Customers In The Age Of AI. We believe that the future of marketing is buyer education. When you obsess about your customers’ needs, you can start producing the content they’re hungry for. This is how to build trust and close deals in the digital age. This is the pathway to Endless Customers. An IMPACT podcast.
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Welcome to Growth Vertical the place where people leading their careers, entrepreneurial goals or running businesses can come to learn strategies and tactics in digital marketing, advertising and personal development. I'm Neil Patel and I'll be sharing insights, experiences and stories to help others step outside their comfort zones to reach the next vertical point in their journey and find ways to growth hack themselves, their careers or their businesses in the most effective ways.
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Chad Peterman, host of Can't Stop the Growth, is driven by a personal mission to provide a platform for others to grow and thrive. CSTG offers reassurance, inspiration, and the recognition that making mistakes and facing setbacks are natural parts of the journey. Through his own thought leadership and engaging discussions with leaders, join Chad as he highlights the importance of personal development, pursuing greatness, and always chasing your potential.
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For Business Owners: This is the podcast for 6 & 7 figure business owners who are looking to grow a financially successful business. Claire Hancott is a Finance Director, Chartered Accountant and Entrepreneur and every week we explore guidance and frameworks designed to help you increase your profits, improve your cash flow and grow your business.
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Ever wondered how to use your experience to start or grow a business? The First Customer intimately dissects successful entrepreneurs journeys to their first customer. Learn from practical real-life examples of regular people transforming into superheroes by starting their own business. Buckle up … the rocket is taking off!
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I’ve helped small business owners around the world revolutionize their businesses. Currently, we are coaching small business owners in 100 industries in 20 countries. ”My Passion is Your Success”™. Myself and my team will work harder than anyone else for your success. We will give you more value than anyone else.
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I share tips, stories, and strategies on growing B2B technology companies.
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Come join the CXNation and listen the CXChronicles Podcast! Each week we discuss all things related to customer experience, customer service, customer success & inside sales for today's world. Listen on your favorite podcast player today!Each week CXCP hosts amazing customer focused business leaders and dives into customer experience weekly updates, ideas for growing your business and team, CX SaaS news and industry updates and provides tons of value-first insights from industry leaders. CXC ...
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Welcome to Business Growth On Purpose hosted by Jose Palomino, CEO of Value Prop Interactive. Every week, you'll hear insights from leading B2B growth experts and veteran business owners from around the world. You'll also hear Jose's own insights gained from a few decades of B2B sales and marketing experience. The result is THE show for B2B Owners who are hungry for growth, stuck on a revenue plateau, or just want better ways to deal with the everyday challenges of revenue growth. If you nee ...
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Join WillowTree’s Billie Loewen for a deep dive into growth marketing. In each episode, Billie discusses the latest news and topics in lifecycle marketing, chatting with a wide array of guests, including WillowTree colleagues, client-partners, and industry thought leaders. Let's grow!
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CHURN FM is the podcast for subscription economy pros. Every Wednesday we hear how the world’s fastest growing companies are tackling churn and using retention & engagement to fuel their growth.
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Want to learn more about Customer Success? On this Customer Success podcast we invite guests from all over the world to open up about their Customer Success strategies and provide you with tactical advice that you can use in your own organization to improve customer retention, increase solution adoption, expand upsell revenues, perfect your renewal processes and gain more advocates. Be sure to subscribe to our podcast to get notified when we upload a new podcast episode!
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The Growth Pod is a business and marketing podcast packed with actionable step-by-step tips to help entrepreneurs build successful businesses without burning out. In each episode, your host, Angela Frank, delves into the art of building wildly successful and profitable businesses with a focus on authenticity and balance. Whether you dream of creating your own path, have a thriving side hustle, or are growing your empire, this show is your ultimate guide to growth. She brings expert insight, ...
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The Bold Calling podcast tackles the biggest sales challenges through conversations with the industry's most forward-thinking minds. From pipeline growth to AI, customer acquisition cost, to ever-evolving competitive landscapes, we're tackling the question: What keeps you up at night?
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Customer Confidential: Untold Stories of Earned Growth
Rob Markey, Bain & Company partner and customer experience expert
The Customer Confidential Podcast unlocks a world of unparalleled customer and employee loyalty insights. Host Rob Markey, a Net Promoter System pioneer, uses his deep expertise and empathetic approach to challenge conventional wisdom, peel back layers of typical advice, and expose the real stories of industry transformation. Take a deep dive into discussions on CX, customer journey, customer insights, Net Promoter Score, and more. Every episode is a master class in loyalty. Guests include C ...
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Ipsos' Customer Perspective is aimed at all of you who help your organisation deliver on its Brand Promise to customers and colleagues. So if you’re an Experience practitioner, lead CX measurement. management and design , head up Mystery Shopping, are all about understanding and measuring shoppers and channels, and their role in delivering business success … then this podcast is for you! Questions/Comments: CustomerPerspective@Ipsos.com www.ipsos.com
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Do you dream of an easier way to scale and grow your business? Do you wish you didn’t have to work so hard and put in as many hours? Do you find growth too slow, or hard to sustain? This podcast—Scaling Up Business with Bill Gallagher—can help you achieve and maintain the growth you want. A message from your host: “I’ve been in your shoes as a founder, CEO, and executive leader. I’ve coached and trained many leaders just like you over more than 15 years to grow their businesses successfully ...
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Are you a music studio owner or instructor looking to grow your music teaching business? This podcast will teach you how to apply marketing and business fundamentals so you can get more music students for longer.
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In modern business, success is measured by growth. But how should businesses enable themselves to efficiently grow? There are so many answers to that question that it can make you feel crazy! The Growth Enablement Madness Podcast, hosted by BrainSell Founder Jim Ward, offers a go-to source for growth enablement strategies, stories, and technologies.
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Welcome to Scale Tale, the podcast that takes you on an exciting journey through the world of customer success. Let’s go beyond theory and explore real-life case studies and examples, unveiling the strategies that drive sustainable revenue growth for businesses. Have you ever wondered how top CS leaders achieve remarkable success? We'll reveal their tactical tips and insider secrets, empowering you to supercharge your CS strategy. From building customer-centric cultures to measuring success ...
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The Value Growth Podcast is dedicated to educating and inspiring business professionals about the multifaceted aspects of strategic planning and value growth. By blending knowledge with practical advice and real-world examples, the Value Growth podcast equips listeners with the tools and confidence to drive their businesses toward long-term success and value maximization. Whether you're an established business leader, an aspiring entrepreneur, or a professional in the field of business growt ...
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Applying Godly Principles For True Business Success
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Helping you build a business that stands out & sells out so you can live the life full of freedom that you deserve 🤎💸🗺️ Join host, Madison Paige, every Tuesday & Friday to get actionable steps to confidently crush your business goals. Hop inside to find strategy tips, influential guest speakers, & incredible small business success stories to grow your bottom line & build a loyal community around your business. We aren’t about sleazy, pushy sales on this side of the internet - here we do thin ...
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Real English Conversations Podcast - Learn to Speak & Understand Real English with Confidence!
Real English Conversations: Amy Whitney & Curtis Davies - English Podcast
Welcome to the Real English Conversations podcast, your ultimate destination for immersive English learning! If you're eager to elevate your English proficiency beyond the basics, you've landed in the perfect spot. Our mission is to empower you to master listening, speaking, and comprehending English in real-world scenarios, regardless of your location. From casual discussions to professional dialogues, we cover a wide spectrum of topics, ensuring you're prepared for any context. Learning wi ...
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A podcast dedicated to helping businesses improve their customer engagement. Covering growth, retention, technical, and industry trend topics, brought to you by OneSignal, the world's most popular customer engagement solution used by 1+ million businesses sending more than 10 billion daily messages.
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Beyond the Prompt dives deep into the world of AI and its expanding impact on business and daily work. Hosted by Jeremy Utley of Stanford's d.school, alongside Henrik Werdelin, an entrepreneur known for starting BarkBox, prehype and other startups, each episode features conversations with innovators and leaders to uncover pragmatic stories of how organizations leverage AI to accelerate success. Learn creative strategies and actionable tactics you can apply right away as AI capabilities advan ...
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Welcome to Epochal Growth, the podcast dedicated to transforming the way we lead by embodying the change we seek. Embracing the belief that we are the leaders we’ve been waiting for, our mission is to empower leaders to create impactful and lasting transformations in their organizations. Hosted by industry expert Sarah Caminiti, each episode brings together visionary leaders and change-makers to explore the profound impact of inclusive and intentional leadership. Through engaging conversatio ...
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Humans don’t think and act like computers. So why are you setting your CS strategy based solely on logic? Join Customer Success Expert turned Brain-based CS Leadership and Strategy Coach, Rachel Provan, each Wednesday as she pulls back the curtain on how to use Cognitive, Behavioral, and Evolutionary psychology to create positive influence with your customers, and your internal teams. So if you want to unlock customer-led growth, get buy-in from the C-suite, and skyrocket your career - this ...
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In an industry that's changing faster than ever, expectations for growth, both organic and inorganic, are only getting more intense. With private equity money flooding into the wealth management space, customer experience expectations leveling up, generative AI upending process and a generational wealth transfer that will transform client acquisitions, the journey to growth for all wealth management businesses will require adaptability, resilience and a long-term vision that puts client's ne ...
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Humans of CX is a podcast on a mission to have conversations with the world's leading customer experience experts to help CX professionals humanize their approach, placing empathy at the center of the experience.
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Never wonder where your next client is coming from! Pipelineology is a podcast for entrepreneurs, agencies, consultants and sales professionals who want to fill their sales pipeline with hot prospects, close more deals, and have a predictable and reliable way to acquire new customers. This business podcast focuses on prospecting, customer acquisition, marketing automation, sales, retention and business growth... and have some fun along the way.
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Tune into “Superpro Podcast” by Housecall Pro, where home service professionals share their journeys and expert advice. Each episode dives into real-life stories, offering insights on overcoming industry challenges, innovative business strategies, and personal growth. Learn how to elevate your service business from marketing tips to tech innovations. Perfect for newcomers and veterans looking to stay ahead in the home service industry.
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Welcome to High Impact Leaders! Your shortcut to personal growth and career success. Join Doug Staneart for leadership development training that will bring out your inner entrepreneur and make you a fearless leader in today's chaotic business world.
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CELab is the Customer Education Lab for Innovative Customer Success, Enablement, and Marketing Teams. Our mission is to explore how to build Customer Education programs, experiment with new approaches, and exterminate the myths and bad advice that stop growth dead in its tracks.
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CMOs and demand gen leaders dive head-first into their strategies and tactics for building a pipeline machine.
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Welcome to Awkward Silences by User Interviews, where we interview the people who interview people. Listen as we geek out on all things UX research, qualitative data, and the craft of understanding people to build better products and businesses. Hosted by Erin May and Carol Guest, VPs of growth/marketing and product at User Interviews. Take this survey and let us know what topics you want to hear next! userinterviews.com/awkwardsurvey
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Business Growth Talks podcast is created and hosted by Mark Hayward. In this show we talk about how to grow a business in the Growth Stage. The growth stage is often marked by rapid developments, increased revenue, and an escalating customer base. In each episode we talk to entrepreneurs and business owners who have grown businesses and we cover topics like scaling processes, market expansion, financial management, human resource and talent development, and customer retention. If you are l ...
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Building product at Stripe: craft, metrics, and customer obsession | Jeff Weinstein (Product lead)
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Jeff Weinstein is a product lead at Stripe, where he helped grow their payment APIs to hundreds of billions in volume and transformed the way founders start companies into a few simple clicks with Atlas. Prior to Stripe, Jeff led several startups and sold companies to Groupon and Box. He’s known for his customer obsession, craft, quality, and build…
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Ep. 236: David Tudehope & Joseph Michelli | “Zig When They Zag”: Macquarie's Customer-Centric Revolution
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Episode 236: When telecom rivals offered lower rates and bigger networks, Macquarie bet big on customer loyalty—and won. David Tudehope, Macquarie Technology Group’s CEO, joins Rob Markey to discuss Macquarie’s competitive differentiator: a bold, customer-centric approach. David co-founded Macquarie to prioritize exceptional customer experience ove…
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9 - The Importance of Customer-Centric Approach in Building and Selling Successful Companies with NWS' Glenn Poulos
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In this episode of the Value Growth Podcast, your host Ken Sanginario, interviews Glenn Poulos, a seasoned entrepreneur and author of "Never Sit in the Lobby." Glenn shares insights from his 40-year career in sales, including building and successfully selling two companies, with a focus on Gap Wireless, which he sold in 2022. Glenn emphasizes the i…
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As a Boardroom Veteran, Here Are My Secrets of Gaining C-Suite Support
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Sanjay Patel faces a challenge many of us can relate to: how to get senior executives to buy into your program. Dealing with senior management can be nerve-wracking, as I learned twenty years ago when my heart rate spiked during a presentation to the CEO and C-suite. Today, I've mastered strategies for these situations. In this episode, we discuss …
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Selling Internationally: International Logistics with Ammar Moiz, CEO and Founder of Mayple
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In this episode, Pat interviews Ammar Moiz, founder and CEO of Mayple. They discuss how Mayple's digital logistics platform helps e-commerce brands expand globally, focusing on how brands can effectively manage international shipping. Ammar shares strategies for overcoming common challenges in global logistics, explains key milestones for internati…
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Centricity in SaaS: Lesley Ronaldson Keeps the Customer First
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We discuss strategies with Lesley Ronaldson (VP of Sales EMEA at Gong) on the importance of a customer-centric approach to digital transformation for your business. She shares her experiences and practical tips that you can use to understand customer needs for business success in the digital age.By Southwestern Family of Podcasts
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Success With Endless Customers | The Massive Growth Story Of Mazzella Companies
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Ep.44 - In this episode, we delve into the inspiring journey of Mazzella Companies and how they rose to become an industry leader. Mike Minissale, Director of Marketing, and Mike Close, Corporate Marketing & Communications Manager, share their remarkable experience of integrating the "They Ask, You Answer" framework into their 70-year-old organizat…
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Episode 22 - Edwin Leid - A Deep Dive into Leid Construction's Customer-Centric Approach
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Welcome to the Phenomenal Business Coaching Podcast! In this episode, host Jim sits down with Edwin Leid of Leid Construction to explore the unique approach they bring to the residential roofing industry. Edwin shares insights into their innovative techniques, such as hidden fastener metal roofing and custom in-house trims, which set them apart fro…
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Getting Your Top 100 Dream Prospects to Become a Customer
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I'll go through how I would target my top 100 target dream companies, and how I would turn them into customers.This ABM strategy will be one of many you can implement, and you can get creative with how you approach your top 100 prospects.17 Proven Marketing Tactics to Grow Your Startup Without a Budget: https://www.youtube.com/watch?v=8Fu8HVGHcio-…
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How to Target Growth-Driving Customers with Jose Palomino || Ep 363
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If you've been a business owner for more than 5-10 years, you know not all customers are good customers. Some are nightmares that strain your resources and limit your growth. Some are like jet fuel with amazing synergy and strong profitability. We all want the second one, right? Strategy helps us identify exactly who that ideal client is and then b…
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Can Revenue-Driven Practices Lead to Customer-Centric Growth? Ft. Aaron Thompson (SuccessHACKER)
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#updateai #customersuccess #saas #business Customer success roles fall short of true value creation. The industry has inadvertently boxed itself into creating safe, activity-based roles rather than ones driven by tangible outcomes and accountability. It's time to rethink and reinvent the essence of customer success. Aaron Thompson, CRO, SuccessHACK…
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Episode 133 - Zoe Ludwig on Driving Brand Advocacy and Product Led Growth through Education
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How do you get from 6th grade science to a role leading Customer Education at Notion? It's a great story that's behind the evolution of customer education at Notion, where our guest - Zoe Ludwig - focused on bridging the gap between product adoption and user success. From emphasizing the importance of understanding the audience's needs - to codifyi…
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Customer-Centricity Through Journey Mapping with Ben McCormack
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Text me with feedback or questions! How can customer journey mapping transform your business strategy? In Episode 6 of Epochal Growth, host Sarah Caminiti sits down with Ben McCormack, currently a fractional executive at Boldr and a seasoned customer experience professional. Ben and Sarah take a closer look at the world of customer journey mapping …
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Ep 135 - Lila Meyer - From Vanity Metrics to ROI: How Gainsight is Connecting Education to Business Impact
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Customer Education is evolving rapidly. We've come a long way from the days of "smile sheets" and attendance metrics being our guide to success. Gainsight, is one such innovative business that's showing how education data and usage data connect so we can measure its impact on business outcomes. Lila Meyer shares her journey at Gainsight, from early…
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#331 - Reimagining Creator Commerce with Fourthwall's Will Baumann
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Will Baumann is the co-founder and CEO of Fourthwall, a company that empowers creators to sell products online without needing to be e-commerce experts. At Fourthwall, they handle sales tax, supply chain, customer support, and more so creators can focus on making content and growing their community. In this episode of DTC Pod, Will shares his insig…
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Stepping Back and Stepping Up with Jenn Southan
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Text me with feedback or questions! When you think of your career journey, does it look anything like you thought it would 5, 10, even 20 years ago? Get ready to be inspired by the remarkable journey of Jenn Southan, Senior Director of Customer Support at Olo, in her podcast debut. Jenn takes us through her transformative five-year tenure at Olo, m…
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Boosting Revenue: How CSRs Can Transform Contractor Sales with Brigham Dickinson
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In this insightful episode host Megan Bedford sits down with Brigham Dickinson, president of Power Selling Pros and founder of the Power Certification program, to discuss growth strategies for the home services industry. Brigham reveals actionable tactics to boost contractor revenue by engaging customer service representatives (CSRs) more actively …
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#70: Krista Graham & Her Real Estate Story
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Host Aaron Clippinger brings us up to speed on his latest life milestones, including his unconventional wedding and adventurous honeymoon in Arkansas. During this episode, Aaron enters the world of real estate with the talented and passionate Krista Graham. Krista, a seasoned real estate professional, shares her inspiring journey from a childhood f…
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Unmasking Fake News - The Battle Against Fake News in the UK and US
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In this episode of Business Growth Talks, host Mark Hayward explores the pervasive issue of fake news, examining its spread, impact, and the measures taken to mitigate its effects. With a particular focus on the UK and US media landscapes, Mark discusses how fake news influences major political events, public perception, and behaviour, especially d…
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Scaling Sweet Success: The Tres Lecheria Journey
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Host Emily Washcovick sits down with Vincent Berretta, co-owner of Tres Lecheria, to discuss their journey from a small bakery to a wholesale supplier for grocery chains. Vincent shares valuable lessons on budgeting, funding, and scaling a business, emphasizing the importance of financial strength for stability and growth. Discover how Tres Lecheri…
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The Cash Flow Secret That 99% of Business Owners Miss
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Welcome to another insightful episode of the Profit Cash Growth Podcast, the go-to resource for six and seven-figure business owners striving to grow financially successful businesses. The episode kicks off with a surprising twist: a discussion about McDonald's iconic Big Mac. Simon reveals recent discreet improvements made to the Big Mac and Quart…
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Leading Effectively as a Business Owner with Steve Smith || Ep 369
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Today's guest is Steve Smith of GrowthSource Coaching. Steve is an expert coach for owners who are looking to transition back into a hands-on role in their business because they either want to grow their business, take it in a different direction, or rescue it. Whatever the reason, Steve is the guy who helps business owners figure out their why and…
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Dating, CS & Banter ft. Ben Winn (FirstMark)
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#updateai #customersuccess #saas #business Ben Winn, Director of Community at FirstMark, joins Kristi Faltorusso & Josh Schachter to explore the dynamic landscape of venture capital, AI in customer success, and the challenges faced by early-stage companies. They also banter about their grades, dating apps, and much more. Timestamps 0:00 - Preview, …
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The First Customer - Shark Tank Series: Creative Currents with Co-Founder Rasmus Barfred
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In this episode, I was lucky enough to interview Rasmus Barfred, co-founder of THEMAGIC5. Rasmus recounted his early days in Denmark, where his entrepreneurial spirit was subtly influenced by his mother's approach to life. He didn't initially set out to start a business, but his involvement in a software venture during university with his future co…
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Summer Vacation Part 1 | Adventures in Guadalajara | Real English Stories
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Join Amy and Curtis on The Real English Conversations Podcast as they share their summer adventure in Guadalajara, the birthplace of Mariachi music and tequila. In this episode, they take you on a virtual tour of this historic Mexican city, sharing their unique experiences of exploring the downtown, savoring local cuisine, navigating through insane…
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Changing The Way We Do Business with Cathy Thorpe
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What are some practical ways we can elevate and support vulnerability, human connection, and bold kindness in our workplaces? In this episode, Bill Gallagher and his guest explore the need for leaders to be authentic, trustworthy, and empathetic towards their team members. Cathy Thorpe is today’s guest. As the CEO of a home care services company wi…
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The Future of Books and Improving Your memory with AI: Steven Johnson (Author and Google Labs)
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Steven Johnson on NotebookLM: Revolutionizing Writing and Research Steven Johnson, author of 14 books on the history of science and technology, discusses Google’s new writing and research tool, NotebookLM. He elaborates on how walking influences creativity, the importance of play in innovation, and shares insights into using AI for augmenting thoug…
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Special Guests of Robins Pups - Creating Favor With Customers
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We would love to hear from you. Send us a text message now by clicking HERE! On this special episode I sit down and talk to the owner of Robins Pups and discover how to create customer satisfaction and have great favor with past and current customers. It’s time for you to create customer delight.By Harold Milby
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E253 | Optimising Positioning, Messaging, and Buyer Enablement to Drive Customer Success with Jason Oakley
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Today on the show we have Jason Oakley, the founder of Productive PMM and former Director of Product Marketing at Klue and Chili Piper. In this episode, Jason shares his experience in building product marketing from the ground up, focusing on the critical areas of positioning, messaging, and buyer enablement. We discussed how these elements play a …
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How to Use AI in Your ABM Strategy with Stephanie McCredie from Salesforce
42:26
42:26
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Stephanie McCredie, Senior Director for Top Accounts & Account-Based Marketing, Asia Pacific at Salesforce, joins Shahin in the episode to chat about AI in ABM. With AI being all the rage at this time, you've probably been using generative AI in your strategies and projects. But are you using AI to its full potential? This episode also covers... Ho…
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In this episode, Bill explores the crucial concept of cascading priorities and how it can revolutionize your organization. Learn effective strategies to ensure everyone, from top leadership to supervisors, is aligned and working towards common goals. Discover how to set clear company-wide targets, create personal and departmental objectives, and ma…
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The First Customer - Shark Tank Series: The Odyssey of Boxes, Brains, and Big Dreams with Sam Chason
19:23
19:23
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In our first episode of our Shark Tank series, I was lucky enough to interview Sam Chason, the Founder and CEO of Storage Scholars. Sam shared his entrepreneurial journey from humble beginnings to success on Shark Tank. Growing up in Westchester County, he always had an entrepreneurial spirit. He started with a lemonade stand and progressed to flip…
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If I Was Struggling to Make Sales on Social Media — this is EXACTLY what I would do to turn it around
20:42
20:42
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LISTEN TO THIS IF YOUR SOCIAL MEDIA HAS BEEN STRUGGLING TO GET TRACTION LATELY I hear you... social media can feel STICKY sometimes!! Here's the exact process that I would go through to kick start & audit my social media if I was feeling like it wasn't quite working right now. I use this social media audit on myself, my clients, & anyone I come in …
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Stop Fighting with Your Collateral and Make Better Content
46:44
46:44
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In this episode, Eric shares with us how to effectively tailor marketing messaging, why it’s important to push the boundaries of content design, and leveraging tools like ChatGPT for brainstorming ideas. Eric also talks about why fighting pieces of collateral to get to the point is often done in vain and his approach to creating better content. Key…
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Re-Release: Unleashing the Power of Data with Mike Zuidema
28:06
28:06
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Join us for this popular re-released episode! Mike Zuidema is a Biostatistics graduate with a background in research, the medical industry, and pharmaceuticals. In his role at Peterman Brothers, Mike has been instrumental in setting up the data infrastructure and streamlining access to information and he joins Chad Peterman to share how data-driven…
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Creating Content Connections to Grow Business with Kristen Noelle || Ep 368
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Our guest today is Kristen Noelle of KN Digital. Kristen runs a digital marketing agency focused on empowering organizations leverage content through all the digital mechanisms available to us today. We will discuss practical strategies to approach this without being overwhelmed or blown out by budget demands. It's all about finding an authentic vo…
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Get More Customers for Your Small Business in a Recession - Part 2 of 3
18:43
18:43
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In the last episode, I covered a few small business lead generation mistakes that, if you eliminate them, you can increase sales and revenue for your company (even in a recession.) This series is a follow-up to the episode a few weeks ago where I talked about how the recession that everyone has been talking about is already here. And my goal is to …
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From Rock Bottom to CEO: How Christian Espinosa Overcame Adversity and Built a Cybersecurity Empire
54:51
54:51
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Welcome to another riveting episode of Business Growth Talks! In today's show, we delve into the inspiring journey of Christian Espinoza, a thought leader in cybersecurity and founder of Blue Goat Cyber. Host Mark Hayward uncovers the pivotal moments that shaped Christian's career, his philosophy on business and personal growth, and how he has merg…
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Pattern Breakers: How to find a breakthrough startup idea | Mike Maples, Jr. (Founding Partner at Floodgate, ex-Product at Silicon Graphics)
1:49:13
1:49:13
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Mike Maples, Jr. is a legendary early-stage startup investor and a co-founder and partner at Floodgate. He’s made early bets on transformative companies like Twitter, Lyft, Twitch, Okta, Rappi, and Applied Intuition and is one of the pioneers of seed-stage investing as a category. He’s been on the Forbes Midas List eight times and enjoys sharing th…
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Monetizing Customer Success - A Masterclass in CS Revenue Generation
31:27
31:27
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Sanjeet Bali shares her journey of transforming a struggling customer success practice into a revenue-generating powerhouse. Learn how she monetized customer success, generating millions in revenue through strategic alignment, team building, and value realization. 𝐇𝐈𝐆𝐇𝐋𝐈𝐆𝐇𝐓𝐒 - Discover Sanjeet Bali's journey of transforming a failing customer succe…
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“What Do I Do If The Wrong Reel Goes Viral? // COACHING SESSION
11:23
11:23
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LISTEN TO THIS IF YOUR VIDEOS ARE GOING OUT TO THE WRONG AUDIENCE & YOURE GAINING FOLLOWERS THAT AREN’T ALIGNED OOOOFF -- this is a big one.. You post the content aaand one FINALLY goes viral... yetttt it's going to the TOTALLY wrong audience... You start gaining followers from other countries, other niches -- oh NO!!! What do you do?? Let's dive i…
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The First Customer - The Metaverse of E-Commerce with SHOPX Founder Eric McHugh
24:37
24:37
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In this episode, I was lucky enough to interview Eric McHugh, the President and Chief Growth Officer of SHOPX. Eric grew up in Southern California, which exposed him to a wealth of entrepreneurial resources. He recounted his experiences at a VC incubator where he interacted with numerous startup founders, gaining invaluable knowledge that shaped hi…
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The Ultimate Marketing Mix: An Omnichannel Approach to Winning Both Shelves and Screens
38:53
38:53
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Colin Flood is the Vice President of Marketing at Unreal Snacks, a better-for-you chocolate brand with widespread distribution across numerous retailers in the United States and an established direct-to-consumer platform. At Unreal, Colin plays a pivotal role in scaling e-commerce and D2C operations, as well as in expanding their presence into majo…
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#69: Who Needs a Financial Advisor? Featuring Andy Farmer.
32:11
32:11
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Aaron sits down with Andy Farmer, his financial consultant and a seasoned expert in the world of finance. Aaron and Andy dive deep into the complexities of financial planning, retirement strategies, and the importance of understanding the tax implications of your financial decisions. While they can't provide specific financial advice over the air, …
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Accelerate Your Business with Effective Credit Control Techniques
28:19
28:19
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Welcome to this week's episode of the Profit Cash Growth podcast, the go-to resource for six and seven-figure business owners aiming to grow a financially successful business. This week, Claire and Simon dive into a pressing issue facing small businesses: the skills gap. They discuss an article which highlights that UK small businesses are struggli…
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Scaling for Success with Jan Cavelle || Ep 367
26:08
26:08
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The ability to efficiently scale your business is one of the most technical skills business owners need to learn. The best way to learn? Listen to business owners who have already done it successfully. Our guest today is Jan Cavelle, a veteran business scaler and thought leader. Jan is an entrepreneur from the UK who has a few decades of running mi…
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Demystifying Customer Needs ft. Alex Turkovic (The Digital Customer Success Podcast)
51:22
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Alex Turkovic joins Jon Johnson, and Kristi Faltorusso to delve into the intricacies of customer success management (CSM), the disconnect between customer experience strategies and practical implementation, the role of emotional intelligence in business decisions, tackling data quality and management & much more. Timestamps 0:00 - Preview, BS & Int…
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Leadership and Pricing Mastery in HVAC: A Deep Dive with Jason J.
53:39
53:39
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Roland speaks with Jason Julian, the founder of Julian Heat & Air. Jason lays out the challenges he faced stepping out on his own, and the role Housecall Pro played in his success. He shares how he’s grown to 12 employees and a fleet of 6 vehicles with the importance of transparency, right pricing, and providing customers with options. Jason also s…
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Text me with feedback or questions! How do cultural differences and individual motivations shape our impact in a global and remote work environment? In Episode 10 of Epochal Growth, host Sarah Caminiti sits down with Ricardo Araújo to explore these themes and more. Ricardo shares his journey of launching a coding course to tackle unemployment in Po…
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