The show for SaaS marketers and product people. We talk with industry experts about email automation, marketing, content, and product strategy.
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Businesses everywhere are struggling with change due to digital disruption. They are now at an inflection point: give up obsolete marketing practices, or risk being denied a meaningful role in the lives of people. The goal is no longer to amplify the voice of the brand – it is to serve the needs and interests of customers at every stage of the relationship lifecycle. This new marketing model is characterized by the strategic embrace of Customer First Thinking, where the emphasis is on delive ...
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The Logistics of Logistics is a podcast hosted by industry expert Joe Lynch. Joe interviews founders, executives, and innovators who are shaping the future of logistics and supply chain. Topics include transportation, logistics, warehousing, technology, supply chain, and ecommerce. The Logistics of Logistics audience expects an inside perspective of what’s next in logistics and supply chain delivered via podcasts, videos, and articles. Topics include: Transportation Topics Small package, Sma ...
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Creating and delivering better experiences for our customers is the single most important thing we can do today. Learn how Sales, Marketing, and Customer Success leaders create internal alignment, achieve desired outcomes, and exceed customer expectations in a personal and human way. The Customer Experience Podcast explores this challenge at various stages of growth as we all work together on the customer journey from acquisition to advocacy. Each episode features topics like: personal touch ...
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Join WillowTree’s Billie Loewen for a deep dive into growth marketing. In each episode, Billie discusses the latest news and topics in lifecycle marketing, chatting with a wide array of guests, including WillowTree colleagues, client-partners, and industry thought leaders. Let's grow!
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The RevOps Hero Podcast will teach you how to improve and advance your company's revenue operations and your own career. Our clear, concise explanations will help you understand how new developments in the CRM, marketing automation, and data world will affect your company's customer journey lifecycle and pipeline.
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Welcome to “The Customer Success Playbook,” a fresh podcast initiative spearheaded by Kevin Metzger and Roman Trebon. Immerse yourself with us in the dynamic realm of customer success, where we unravel the latest insights, inspirations, and wisdom from recognized leaders in the Customer Success domain. Our journey began with a simple yet profound belief: that meaningful conversations can significantly impact our professional trajectory. With this ethos, we’ve embarked on a mission to bring t ...
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Join us each week to hear real-world advice and insights from senior marketing, growth and product leaders who are driving growth at the world's fastest growing companies.
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Meet Kelly Bagla, Esq., the Queen of Business Law. With extensive expertise in business law, Kelly demystifies the legal landscape for entrepreneurs and business owners. Her podcast offers clear, actionable advice on navigating the "Legal Lifecycle" of a business—from startup to growth. Kelly covers essential topics like business formation, intellectual property, contracts, and compliance. Tune in to gain confidence and clarity, ensuring your business is legally sound and set for success.
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The Revenue Insights Podcast is your one stop shop to unlock a wealth of knowledge shared by the greatest minds in RevOps. Tune in every Thursday for exclusive interviews on strategy, thought-leadership and industry secrets to take your understanding of RevOps to the next level.
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Gen Z entrepreneur and DTC agency leader Brandon Amoroso talks with some of the best in the marketing world. Brandon and guests reveal their top business-growth strategies for anyone in the online space–whether you are a brick-and-mortar business looking to scale or an established online business trying to grow. Consumer marketing is under constant and dramatic change, so Brandon aims to tackle new problems with a fresh Gen Z mindset. The D2Z Podcast delivers insights, strategies, and tactic ...
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Dive into “Compromising Positions”, the unique, new podcast designed to iron out the wrinkles in the relationship between cybersecurity teams and other tech professionals. We’re taking the ‘security as a blocker’ stereotype head-on, promoting a shared language and mutual understanding. We’ll turn those ‘compromising positions’ into ‘compromising solutions’, helping security pros and tech teams collaborate more effectively for a smoother, safer digital journey. Every week we will be joined by ...
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Travel Agent Achievers is an educational podcast by Australian travel professional, Roslyn Ranse. Educating, empowering and encouraging travel agents. Whether you are working in a shop front or as mobile travel agent, we are here to help you grow your business and stay ahead of the competition. We will explore strategies in all facets of business. Sales, marketing, customer service, finance, and project management. Success belongs to the eager and the equipped. The time is now. Design a trav ...
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Your go-to resource for how to grow your SaaS revenue without a sales team.
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51
Women in Big Data - Podcast: Career, Big Data & Analytics Insights
Desiree Timmermans & Valerie Zapico
We connect, engage, and grow Women in Big Data by unlocking the Career, Big Data, and Analytics know-how of industry experts & thought leaders. Discover Career insights and what you can do with Big Data and Analytics to create a better future for everyone: organizations, societies, and individuals.
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The Shopify Partners podcast will feature in-depth looks at all aspects of ecommerce as well as interviews, opinions and advice from those working at the forefront of ecommerce design.
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Join Darren and Gemma - two marketers, in this relaxed discussion about the latest big topics in marketing with practical advice about how you can grow and build your business. Message us with your marketing challenges and if you'd like to appear on the podcast as a guest.
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Looking to grow your DTC brand? 'Ecommerce Marketing 101' has the answers. Join us for honest discussions with marketers and creatives who have hands-on experience scaling ecommerce businesses. We'll share the secrets behind their success and dive deep into the strategies they've used to scale their brand. Hosted by Dash.app, the visual content management tool trusted by top ecommerce companies, this podcast takes you behind the scenes of ambitious DTC companies. Whether you're a seasoned pr ...
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1
EPISODE 38: HACK THE PLANET! THE BEST AND WORST HACKER MOVIES REVIEWED!
32:09
32:09
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Welcome to Compromising Positions! The award-winning tech podcast that asks non-cybersecurity professionals what we in the industry can do to make their lives easier and help make our organisations more prepared to face ever-changing human-centric cyber threats! This Episode we are joined by Simon Painter a senior software engineer with nearly 20 y…
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1
LTL Innovation: How NMFTA is Building a Better Future with Keith Peterson
55:20
55:20
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55:20
Keith Peterson and Joe Lynch discuss LTL innovation: how NMFTA is building a better future. Keith is the Director of Operations at The National Motor Freight Traffic Association (NMFTA), a nonprofit membership organization that represents the interests of less-than-truckload (LTL) carriers. Summary: LTL Innovation: How NMFTA is Building a Better Fu…
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1
Retention Strategies for Business Growth with Eli Weiss - 114
48:17
48:17
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48:17
In this episode of the D2Z Podcast, host Brandon Amoroso and Eli Weiss, VP of Retention Advocacy at Yotpo, explore the dynamic interplay between technology, customer retention, and branding from a startup to corporate scale. Eli shares his unorthodox journey from a self-taught entrepreneur to an influential tech executive, revealing how a focus on …
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1
Customer Success Playbook Podcast Season 2 Episode 24 -Alok Shulka - FunnelStory
33:15
33:15
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Send us a Text Message. In this episode of the Customer Success Playbook Podcast, hosts Roman Trebon and Kevin Metzger welcome Alok Shukla, co-founder of FunnelStory, to discuss how AI and data analytics are revolutionizing customer success. FunnelStory is a platform that provides product funnel intelligence to optimize conversion, adoption, renewa…
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1
Scaling Your SMB Freight Brokerage with Sean Smith
48:06
48:06
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48:06
Sean Smith and Joe Lynch discuss scaling your SMB freight brokerage. Sean is VP of Product at Denim, a trusted freight factoring partner on a mission to advance the supply chain by accelerating the movement of money and data. Summary: Scaling Your SMB Freight Brokerage In this insightful podcast series, Joe Lynch and Sean Smith delve into the dynam…
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1
PR Strategies for Founders with Sneha Saigal
30:08
30:08
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30:08
What can SaaS founders do to jumpstart their PR strategy? In this episode, we talk to Sneha Saigal, co-founder of Geeks & Experts. You'll learn why it’s best to DIY your PR strategy in the early stages, why you should be thoughtful about your pitches, how PR experts tap into a founder’s story, and more. Visit our website for the detailed episode re…
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1
90 Days to Make an Impact with Louis Poulin of Buildertrend
31:35
31:35
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This week on the Revenue Insights Podcast, we are joined by Louis Poulin, Vice President of Revenue Operations at Buildertrend.In this episode, Guy and Louis explore improving the efficiency and effectiveness of revenue generation by consolidating and aligning operations teams. Discover how to make an impact in just 90 days, understand what factors…
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1
EPISODE 37: There Is No Perfect Cybersecurity, But You Could At Least Put a Padlock On It!
32:09
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32:09
Welcome to Compromising Positions! The award-winning tech podcast that asks non-cybersecurity professionals what we in the industry can do to make their lives easier and help make our organisations more prepared to face ever-changing human-centric cyber threats! This Episode we are joined by Simon Painter a senior software engineer with nearly 20 y…
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1
Global Giants: ICAT Moves the World's Largest Cargo with Chris Cser
39:42
39:42
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39:42
Chris Cser and Joe Lynch discuss global giants - ICAT moves the world's largest cargo. Chris is the Director of Operations at ICAT Logistics Detroit where they handle the shipments that other companies don't, can't, and won't. Summary: Global Giants: ICAT Moves the World's Largest Cargo In this podcast, Chris Cser, Director of Operations at ICAT Lo…
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1
Leveraging AI and User-Generated Content for Enhanced Customer Experience with David Zielski - 113
46:23
46:23
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46:23
In this episode of the D2Z podcast, host Brandon Amoroso sits down with David Zielski, e-commerce director at Chamberlain Coffee, to discuss the evolving dynamics of e-commerce and customer engagement in the digital age. They delve into the impact of AI on customer service, the significance of maintaining a VIP customer experience, and strategies f…
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1
CSP S2 E23 - Rachel Provan - Imposter Syndrom
24:13
24:13
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Send us a Text Message. In this insightful episode of the Customer Success Playbook Podcast, hosts Roman Trebon and Kevin Metzger are joined by Rachel Provan, founder and CEO of Provan Success. Rachel, a top 25 customer success leader turned brain-based CS leadership coach, shares her expertise on a pressing issue many professionals face: imposter …
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1
Why New Emissions Standards Could Cripple the Trucking Industry with Mike Kucharski
41:06
41:06
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41:06
Mike Kucharski and Joe Lynch discuss why new emissions standards could cripple the trucking industry. Mike is Co-Owner and Vice President of JKC Trucking, a leader in temperature-controlled transportation industry for over three decades. Summary: Why New Emissions Standards Could Cripple the Trucking Industry In this podcast, Mike Kucharski, VP of …
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1
EPISODE 36: When Perception is Everything: Is it Time to Ditch the name "Cybersecurity"?
34:05
34:05
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This Episode we are joined by Martina Mitz, a UX Psychologist, Strategist and Designer. In this episode, When Perception is Everything: Is it Time to Ditch the name "Cybersecurity"?, we explore how people feel when they see the title ‘cybersecurity’ and ask the question: is the term ‘cybersecurity’ it actually putting people off engaging with us! W…
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1
Social Media Marketing: An Interview with Andrew Jenkins, Chief Executive Officer, Volterra
1:06:59
1:06:59
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For all its flaws, social media has become the preferred way for people to stay connected with each other. Yet for too long marketers have failed to take it seriously. The time has come, says social media expert Andrew Jenkins, for marketers to give it the respect it deserves.
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1
Remote Work, Social Media Impact, and Founder-Led Brand Success with Gaby Tegen, CEO @ Smartrr - 112
48:01
48:01
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48:01
In this episode of the D2Z podcast, host Brandon Amoroso and Gabriella Tegen, founder and CEO of Smartrr have a super interesting and fun conversation about navigating the tech landscape and managing a global team. They delve into effective strategies for maintaining company culture across borders, the necessity of adaptability in entrepreneurship,…
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1
REPOST: Blind Spots of Visibility with Andrew Wimer
52:45
52:45
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Andrew Wimer and Joe Lynch discuss the blind spots of visibility. Andrew is Director, Operations for Descartes MacroPoint, a global leader in on-demand, software-as-a-service solutions for logistics businesses. About Andrew Wimer Andrew Wimer is Director, Operations for Descartes MacroPoint, a global leader in providing on-demand, software-as-a-ser…
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1
Unlocking AI-Powered Customer Support: Exclusive Insights from TheLoops CTO, Ravi Bulusu
29:05
29:05
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29:05
Send us a Text Message. In this episode of the Customer Success Playbook Podcast, hosts Roman Trebon and Kevin Metzger sit down with Ravi Bulusu, the co-founder and CTO of TheLoops. Ravi shares insights on how TheLoops, an AI-driven intelligence support operations platform, is revolutionizing customer support by providing real-time data integration…
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1
Happy Customers Lead to More Customers with Kathleen Booth of Pavilion
29:19
29:19
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29:19
This week on the Revenue Insights Podcast, we are joined by Kathleen Booth, SVP of Marketing and Growth at Pavilion.In this episode, Guy and Kathleen explore community-led marketing and its impact on pipeline growth, how data can be used to drive a community-led GTM strategy, and how to improve customer retention through cohort analysis.As Senior V…
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1
EPISODE 35: Can Cybersecurity Teams Flex Their Creativity To Keep Us All Safe?
33:11
33:11
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This Episode we are joined by Martina Mitz, a UX Psychologist, Strategist and Designer. In this episode “Can Cybersecurity Teams Flex Their Creativity To Keep Us All Safe?”, we’re going to talk about the natural intersection between psychology, UX and Cybersecurity, and the importance of understanding human behaviour to create user-centric digital …
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1
The CRO Perspective: Growing FreightTech Sales with Ryan Sullivan
55:31
55:31
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Ryan Sullivan and Joe Lynch discuss the CRO perspective - growing freighttech sales. Ryan is the CEO and Founder of Ratchet Ventures, a fractional CRO firm specializing in the logistics and freighttech space. Summary: The CRO Perspective: Growing FreightTech Sales In this podcast, Ryan Sullivan, Founder of Ratchet Ventures and an experienced Chief …
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1
REPOST: Eliminating Freight Fraud with Michael Caney
1:00:23
1:00:23
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Michael Caney and Joe Lynch discuss eliminating freight fraud. Michael is the Chief Commercial Officer of Highway, a freight-tech company that identifies who's really hauling your freight to reduce fraud and supercharge your digital bookings. About Michael Caney Michael Caney is a keen strategist and visionary leader with a demonstrated track recor…
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1
5 Lessons From Military Logistics with Kenneth Carter III
33:59
33:59
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Kenneth Carter III and Joe Lynch discuss 5 lessons from military logistics. Kenneth is the CEO of Ameriton Freight, a logistics company specializing in the food and beverage space. Summary: 5 Lessons From Military Logistics In this podcast, Kenneth Carter III shares his remarkable journey from drug addiction and incarceration to becoming the CEO an…
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1
EPISODE 34: IS YOUR RISK MANAGEMENT TOAST?
46:09
46:09
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This Episode we are joined by Michael Walford-Williams, a consultant specialising in operational resilience and third-party risk management. His consultancy Westbourne Consultancy Limited sees him working for various clients providing risk management services for the financial service industry. In this episode, we look at how risk appetite evolves …
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1
Market Insights with Supply Chain Economist Jason Miller
1:03:50
1:03:50
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Jason Miller and Joe Lynch discuss market insights. Jason is a professor of supply chain at Michigan State University, which is ranked as one of the top supply chain schools in the world. Summary: Market Insights In this podcast, Jason Miller, a professor at Michigan State University, shares his expertise on the current state of the supply chain an…
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1
Customer Success Playbook Podcast Season 2 Episode 21 - DataPlant The Game Has Changed - Samuel Cummings
28:15
28:15
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28:15
Send us a Text Message. In this episode of the Customer Success Playbook podcast, we're excited to host Samuel Cummings, CEO of DataPlant, who is at the forefront of revolutionizing customer success through AI and data science. Samuel shares his fascinating journey from being a data scientist at Gainsight and LinkedIn to founding DataPlant, a compa…
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1
The Supply Chain Road Map with Mike Droesch
54:44
54:44
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Mike Droesch and Joe Lynch discuss the supply chain road map. Mike is a Partner at Bessemer Venture Partners, a venture capital firm that backs promising startups in technology, supply chain, healthcare, and consumer markets. Mike's focus is on logistics and supply chain. Click the link to see Mike review BVP's Supply Chain Roadmap. Summary: The Su…
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1
The State of Warehousing and Fulfillment with Joe Spisak
53:59
53:59
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Joe Spisak and Joe Lynch discuss the state of warehousing and fulfillment. Joe is the Founder and CEO of www.Fulfill.com, a marketplace that connects ecommerce brands with the right warehousing and fulfillment partners. Summary: The State of Warehousing and Fulfillment In this podcast, Joe Spisak, Founder and CEO of Fulfill.com, shares his expertis…
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1
Hybrid Messaging Approach with Carolyn Beaudoin
47:48
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How do you develop your messaging to serve multiple segments at once? In this episode, we talk to Carolyn Beaudoin, co-founder of Boxcar Agency. You'll learn about their Hybrid One Reader approach, tips for structuring your homepage and dedicated solution pages, how to use customer call recordings as copywriting material, and more. Visit our websit…
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1
You Can’t Sell to Someone Who Can’t Buy with Michael Dalley, CRO at Aerial Vantage
32:54
32:54
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This week on the Revenue Insights Podcast, we are joined by Michael Dalley, CRO at Aerial Vantage.In this episode, Guy and Michael explore the lessons Michael has learned over his twenty years of sales leadership experience. Discover the importance of forecasting accuracy, the potential of the Challenger methodology, and why you can’t sell to someo…
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1
EPISODE 33: Inconvenient Truths: Why Technology Won’t Create The Perfect Customer Experience In Cybersecurity
31:49
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This Episode we are joined by John Sills, managing partner at customer-led growth company, The Foundation and author of the book ‘The Human Experience’ John joined us last week and shared with us fantastic tales of his time working for a major bank and how the IT team decided to rollout a new cybersecurity control without talking to the customers i…
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1
4 Trends in Freight Brokerage with Kevin Hill
47:27
47:27
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Kevin Hill and Joe Lynch disucss 4 trends in freight brokerage. Kevin is the Owner of Brush Pass Research, a sales and marketing research firm that helps companies sell to freight brokerages across North America. Summary: 4 Trends in Freight Brokerage Kevin Hill of Brush Past Research joins the Logistics of Logistics podcast to discuss the growth, …
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1
Harnessing AI for Growth: Erik Huberman on Transforming Marketing and Managing Expansion - 111
32:49
32:49
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In this episode of the D2Z Podcast, Brandon Amoroso sits down with Erik Huberman, the visionary behind Hawke Media and a driving force in modern marketing. As they delve into the transformative power of AI in marketing and the intricacies of managing expansive growth, Erik shares invaluable insights from his journey of turning entrepreneurial visio…
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1
Customer Success Playbook Podcast Season 2 Episode 20 - From Chaos to Clarity: The GuideCX Way- Peter Ord
33:18
33:18
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33:18
Send us a Text Message. In this episode of the Customer Success Playbook podcast, we welcome Peter Ord, Founder and CEO of GuideCX, to discuss the future of customer onboarding and implementation. GuideCX is revolutionizing the way companies handle customer onboarding, making it smoother and more effective through its innovative platform. Peter sha…
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1
Solving the $1.8 Trillion Inventory Distortion Problem with Karl Swensen
45:36
45:36
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Karl Swensen and Joe Lynch discuss solving the $1.8 trillion distortion inventory problem. Karl is the CEO and Co-founder of Pull Logic, an AI-enabled tech company focused on reducing lost sales for retailers, brands, and manufacturers due failure points in the supply chain and selling processes. Summary: Solving the $1.8 Trillion Inventory Distort…
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1
16. Data Science & Presentation Skills - A Talk With Margot Gerritsen (Women in Data Science Worldwide & Stanford University)
30:10
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We would love to hear your feedback on this episode! Please click here to share your thoughts via text message. We can't wait to hear what's on your mind! Listen and get insights into Data Science & Presentation Skills in this talk with Margot Gerritsen, (Founder & Former Executive Director Women in Data Science (WiDS) Worldwide, and Professor [Eme…
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1
Customer Success Playbook Podcast Season 2 Episode 19 - Nik Mijic - Matik
20:33
20:33
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Send us a Text Message. In this episode of the Customer Success Playbook Podcast, hosts Roman Trebon and Kevin Metzger welcome Nik Mijic, founder of Matik, to discuss innovative solutions for automating data-driven content creation. Matik's platform simplifies the generation of personalized metrics, text, tables, and charts for presentations, enabl…
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1
EPISODE 32: Cybersecurity and The Human Experience: Designing for humans, not robots with John Sills
27:31
27:31
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Welcome to Compromising Positions! The award-winning tech podcast that asks non-cybersecurity professionals what we in the industry can do to make their lives easier and help make our organisations more prepared to face ever-changing human-centric cyber threats! This Episode we are joined by John Sills, managing partner at customer-led growth compa…
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