Learn how to master the craft of leadership with Dave McKeown, CEO of Outfield Leadership and some fantastic guests. Each week we look at a different aspect of becoming a leader of authenticity, purpose, and effectiveness. Subscribe today, share with your team and get started on your path to leadership mastery today! = = = = = = = Follow me = = = = = = = Youtube: https://www.youtube.com/user/davemckeownify IG: https://www.instagram.com/davemckeown1 FB: https://www.facebook.com/davejmckeown/ ...
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Insurance companies are in business to make money, not to spend money. The Level Up Claims podcast helps public adjusters and contractors understand the property insurance loss game and create a winning strategy to help homeowners recover from a disaster. Host Galen Hair talks to industry experts and thought leaders to give you priceless insight so you can maximize your claims and grow your business to the next level.
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The Next Wave Leadership podcast is hosted by Dov Pollack where Dov talks to leaders about how they’re creating great places to work and more importantly great places to grow.
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Becoming Your Best Self with John Miles - Episode 90
31:31
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Dive into this week’s Level Up Claims podcast where host Galen Hair sits down with John Miles, Navy vet and renowned leadership expert. Discover the key mindset shifts and behavioral changes that drive growth and excellence. Learn practical steps to motivate your team and live your most intentional life. Tune in for actionable insights and elevate …
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What Does It Mean To You To Level Up? - Compilation - Part 3 - Episode 89
18:41
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Tune into The Level Up Claims Podcast for an inspiring episode featuring industry leaders sharing what it truly means to “level up”. From learning new skills to helping others and pushing personal boundaries, each guest offers unique insights to boost your growth. Don’t miss out on these genuine, powerful stories! Highlights Learning new things for…
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Profit Secrets for Contractors with Michael Stone - Episode 88
30:09
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Galen Hair, delves into the world of business management, sales, and accurate estimating for contractors. Special guest Michael Stone, a seasoned industry veteran, shares invaluable insights on navigating the storm restoration industry, leveraging Xactimate, and setting appropriate markups for profit. Stone reveals practical tips from his extensive…
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Navigating Claims Ethically with Lori Waters - Episode 87
28:01
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In this episode of the Level Up Claims podcast, Galen Hair hosts Lori Waters, Managing Attorney at Insurance Claim HQ. Lori shares invaluable insights on tackling complex property casualty cases, emphasizing the importance of ethical practices, strong client communication, and the pitfalls of neglecting proper legal procedures. Her journey from def…
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Helping Companies Grow Through Marketing with Neil Patel - Episode 86
25:00
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Join us on the Level Up Claims Podcast with renowned marketer Neil Patel! Discover Neil’s journey from starting a job board to becoming a top marketer for giants like Amazon and Microsoft. Learn his insider tips on SEO, conversion optimization, and cost-effective strategies for small businesses. Highlights Neil Patel’s marketing origin story. Initi…
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Disrupting the Digital Marketing Space with Emma Tessler - Episode 85
30:06
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Galen Hair sits down with Emma Tessler founder of Ninety Five Media. Learn how Emma transitioned from interior design to mastering marketing, especially during the pandemic. Discover her innovative strategies for scaling businesses through community engagement, data-driven content, and authentic social media practices. Emma’s insights are a goldmin…
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Empowering You and Your Team to Speak More Confidently with Harry Sardinas - Episode 84
33:44
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Galen Hair sits down with Harry Sardinas, a global empowerment coach who transformed from a struggling property entrepreneur to a renowned public speaker. Harry shares his journey of overcoming fear and mastering public speaking, highlighting how anyone can achieve this skill with practice. The episode is packed with insightful tips on leveraging s…
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Helping Leaders Elevate Their Focus and Align Their Teams with Dave McKeown - Episode 83
29:19
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Galen Hair sits down with Dave McKeown, a leadership consultant, author, and speaker who has collaborated with top organizations like Google and FedEx. They explore the transition from growth to scalability in business and the pivotal role of effective leadership. McKeown shares practical advice on avoiding the trap of being the “hero”; and emphasi…
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Putting In The Right Processes with Alicia Butler Pierre - Episode 82
32:50
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Galen Hair sits down with Alicia Butler-Pierre, founder and CEO of Equilibria Inc., to explore sustainable business growth. Alicia shares her journey from a chemical engineer to a best-selling author and business infrastructure expert, highlighting critical tools and processes for effective scaling. Don’t miss her actionable tips and insights on tr…
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Raising Up Black Businesses and Franchises with Randolph Love - Episode 81
31:21
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This episode features the multi-talented Randolph Love! From his early days in claims to chairing the African American Franchise Council, Randolph shares his inspiring journey and discusses the importance of supporting Black-owned businesses. Tune in to discover why embracing diversity in business leads to community growth and economic success. Don…
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Transforming Your Plumbing Business Through Effective Marketing Techniques with Richard Cruz - Episode 80
34:12
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Galen Hair is joined by marketing expert Richard Cruz. Richard shares his unique journey from a competitive sales landscape to becoming a marketing guru for plumbers. Discover how Richard’s Plumber 10X system helps businesses optimize their online presence, manage their reputation, and effectively use Google’s platforms to drive growth. Tune in to …
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Helping Leaders Become Public Speakers with Lily Patrascu - Episode 79
32:11
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In this episode of the Level Up Claims podcast, founder Galen Hair speaks with Lily Patrascu, a personal branding and public speaking expert, about using your brand to grow your business and enhance your visibility. Learn Lily’s journey from nanny to international speaker, and get insights on public speaking, book publishing, and building a compell…
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Contractors and Their Role in Trial with Madison Pitre - Episode 78
30:54
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In this episode of The Level Up Claims Podcast, host Galen Hair talks with Madison Pitre, a trial attorney from Insurance Claim HQ. They dive into the art and rigor of presenting cases in trial, sharing valuable insights for contractors and public adjusters. Madison stresses the importance of documentation, sincerity in claims, and effective trial …
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Mastering Roofing Sales and Systems with Ryan Groth - Episode 77
29:30
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In the latest episode of Level Up Claims, host Galen Hair sits down with Ryan Groth, a former pro outfielder turned sales expert, to discuss sustainable and scalable sales systems for roofing companies. Ryan shares his journey from the Major Leagues to building high-performing sales teams, emphasizing the importance of leadership and process. Tune …
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The First Steps to Create Your Own Brand with Jacob Cass - Episode 76
27:58
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In this episode, join host Galen Hair as he chats with Jacob Cass, a master of branding with over 17 years of experience. Discover the secrets of standing out in a crowded market and why branding is more than just slapping a logo on your product. Jacob shares insights on building an authentic brand from the ground up, and why it’s critical to know …
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Elevating Your Brand's Success with Chris Diroll - Episode 75
33:38
33:38
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Join Galen Hair as he chats with Chris Diroll, a powerhouse in marketing & business strategy. From a $7K lemonade stand budget to a top firm, Diroll unpacks growth hacks for efficiency & effectiveness. Insightful & actionable—ideal for businesses keen to level up! Highlights Transition from corporate to roofing business. Valuable skills picked up f…
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Empowering Professionals to Build Influential Networks with Donnie Boivin - Episode 74
30:49
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Galen Hair chats with Donnie Boivin, a B2B networking master with 20+ yrs of growth experience! From near-bankruptcy to CEO of Success Champions Networking, Donnie shares powerful insights on leveling up in business. His stories of resilience & networking strategies are goldmines for entrepreneurs. Tune in to transform how you connect & drive refer…
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Illuminating the Roofing Industry with Fun and Fresh Perspectives with Donavan Morgan - Episode 73
21:35
21:35
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Galen Hair talks with Donavan Morgan, CEO of Roofs by Don and the founder of the Roof Gallery, the world’s first roof museum. Donavan explains that he got into roofing after moving to Atlanta, where he initially found work in door-to-door sales before being recruited by a roofing company owner. His competitive nature drove him to excel in the indus…
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What To Do To Have A Smoothly Trial For The Policyholder with René Gautreaux - Episode 72
25:52
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Galen Hair talks with lawyer René Gautreaux, who advises thorough preparation, careful error detection, relevant and concise testimony, and quality photographic documentation in case handling. He stresses that recognizing and owning mistakes is vital, as is viewing the case from the jury's perspective. René advises using good photographs to represe…
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The Keys of Compassionate Leadership with Dr. Bruno Cignacco - Episode 71
28:21
28:21
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Galen Hair talks with Dr. Bruno Cignacco about implementing a compassionate business model. Dr. Cignacco suggests businesses should center on stakeholders' respect, care, and service; shifting from self-focus to others-focused behaviors like generosity. He advises creating an environment of trust and backing away from fear-based management. Compass…
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The Secret to Successful Training with Jef McCurdy - Episode 70
34:58
34:58
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Galen Hair talks with Jef McCurdy, the national training manager for Castagra, a roofing company. McCurdy shares insights about the launch of a new product, discusses Ecodur, an eco-friendly roof coating, and introduces Ecodur One, a reflective roof product. He further explains the process of becoming a certified applicator for Castagra products. T…
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Building Stronger Relationships With Contractors And Public Adjusters with Jared Shearman - Episode 69
30:34
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Galen Hair talks with Jared Shearman about the importance of developing strong relationships between public adjusters, contractors, and attorneys, advocating for continuous and meaningful communication. Jared shares his experience and approach to his role as a property casualty attorney, emphasizing preparation, dedication, and maintaining constant…
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Learn How To Grow Your Revenue And Scale Your Business with Jeff Barnes - Episode 68
29:42
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Galen Hair talks with Jeff Barnes, a business consultant, who shares his strategies for successful succession planning in a business. He emphasizes on adopting a system-focused approach, outsourcing tasks, and continual team training. He discusses the role of AI in enhancing business operations, but clarifies that it won't fully replace human labor…
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Wagner Denuzzo, Founder and CEO of Wagner Denuzzo Consulting, LLC, On: The Similarities Between an Organization and an Organism, the Value of Distributive Power in the Workplace, and the Future of HR
31:38
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Wagner Denuzzo is the Founder and CEO of Wagner Denuzzo Consulting, LLC, a company that promotes a multidisciplinary approach to leadership growth by combining psychological insight with practical business foresight. He is a multifaceted professional renowned for his expertise in leadership coaching, HR strategy, and captivating keynote speeches. W…
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The power of Facebook advertising for Roofers with Adam Sand - Episode 67
33:13
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Galen Hair talks to entrepreneur Adam Sand about effective marketing strategies for business growth. Adam emphasizes the importance of committing to a well-thought-out marketing strategy and advises against trying different tactics without a clear plan. He highlights the need for businesses to hire the right marketing agency and invest adequate res…
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Lan Phan, Founder and Chief Community Builder of community of SEVEN, On: How To Live an Authentic Life, the Value of Mistakes, and Why She Created community of SEVEN
33:22
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Lan Phan is the Founder and Chief Community Builder of community of SEVEN, an intersectional, purpose-driven executive leadership development program. She is also releasing her guide, Do This Daily, next month. Renowned for her expertise in purpose, mindset, and continuous improvement, she consults for Fortune 500 companies and advises top executiv…
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Galen Hair, the founding partner of Insurance Claim HQ, and Mary Taliancich discussed the upcoming 2024 Level Up Claim Summit. Galen stated that the summit was birthed during the COVID-19 pandemic and was initially intended to be an annual event. He expressed satisfaction that it is now in its third year, which he believes is the first real benchma…
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Sylvia Rohde-Liebenau, Chief Simplicity Officer at ADAPTAA, On: Smart Power Leadership, the Value of Co-Creation, and Navigating Complexity Through Collaboration
31:14
31:14
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Sylvia Rohde-Liebenau is the Chief Simplicity Officer at ADAPTAA, a boutique leadership development company focused on improving emotional intelligence and driving high performance in the modern workplace. At ADAPTAA, she leads the groundbreaking leadership program Artemis and serves as an executive coach and facilitator for executives and teams. O…
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Navigating the Insurance Claims Process with Mary K. Taliancich - Episode 65
29:25
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Attorney Mary K. Taliancich, from Insurance Claim HQ, appeared on the Level Up Claims Podcast to discuss her professional journey and her passion for helping individuals recover from property and casualty losses. Originally interested in domestic violence law, she found fulfillment in property and casualty law as it was less emotionally taxing. Mar…
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Amy Shoenthal, Founder of Visionaries Collective, LLC, On: Overcoming Setbacks, Toxic Positivity, and Recognizing the Setback Cycle
32:23
32:23
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Amy Shoenthal is the Founder of Visionaries Collective, LLC, where she elevates and amplifies the stories of successful founders. She is a journalist, author, and marketing consultant with nearly two decades of experience in social media marketing. She's interviewed hundreds of leaders from politicians, peloton instructors, and fashion icons to fou…
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Revolutionizing The Insurance Claims Process with Tobias Patch - Episode 64
31:03
31:03
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Tobias Patch, an entrepreneur with experience in business and insurance sectors, is interviewed by Galen Hair on the Level Up Claims Podcast. Tobias discusses his journey leading up to the creation of Brelly, an AI-powered platform that aids policyholders and professionals in managing insurance claims. The platform aims to offer efficiency, transpa…
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SEO & The Secret To Ranking High on Search Engines with Atiba De Souza - Episode 63
30:50
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Galen Hair discusses the importance of SEO and video marketing in a conversation with Atiba De Souza, an expert in the field. The conversation emphasizes utilizing video content to boost search rankings and to foster trust, given the recent reclassification by Google to be video-first responses. They stress the importance of branding, consistent vi…
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Unveiling the Secrets of Product and Service Success in the Crowded Marketplace with David Fradin - Episode 62
19:44
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In this podcast episode, host Galen Hair interviews David Fradin, a seasoned consultant, trainer, and educator with over 50 years of experience in the technology and business sector. David began his career in aerospace engineering, his entrepreneurial activities, and participation in political campaigns highlighting his mediation and negotiation sk…
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Becoming a Great Leader with Juan Alvarado - Episode 61
31:01
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In this podcast episode, leadership coach Juan Alvarado shares his journey from military service to leadership coaching. He discusses his desire to serve others which started with younger generations and extended to aid professionals at all levels. Alvarado critiques conference culture and aims to provide practical, actionable strategies in his ses…
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How Defending Insurance Companies Now Positively Impact Policyholders with Chris Otten - Episode 60
30:38
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Lawyer Chris Otten shares his journey switching from being an insurance defense lawyer to serving policyholders. He underlines the importance of empathy and honesty when interacting with clients. Chris finds his past as a defense lawyer beneficial in his present role, often mediating between clients and insurance companies. He mentions his passion …
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When Your Career Goals Take A Detour: Balancing Work And Life with Jef McCurdy - Episode 59
28:42
28:42
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Jef McCurdy, a veteran in the roofing industry and National Training Manager for Castagra, shares his journey of balancing personal life and career after adopting his nine-year-old niece. He illustrates how he received support from his colleagues and pitched his efforts towards making his daughter comfortable in their family and his work environmen…
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Carving Out a Path In The Roofing Industry with Integrity with Dmitry Lipinskiy - Episode 58
37:53
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Dmitry Lipinskiy discusses his rise from a trade worker in Siberia to an influential figure in the U.S. roofing industry. Driven by hard work, ambition, and the dedication to offer valuable content, Dmitry has created a reputable brand and a popular YouTube channel where he exposes immoral practices in the industry. He shares the concept behind his…
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The Need For Innovation and Helping Others with Mathew Mulholland - Episode 57
42:25
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In the podcast, Mathew Mulholland, an expert and educator in the restoration industry, discusses his career progression, educational approach, and industry insights. He values education and works to make complex topics accessible, which has been affirmed by viewers of his training videos. He is dedicated to continuous learning, ensuring his materia…
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Emotional Influence in Marketing Strategies with Randy Crane - Episode 56
28:09
28:09
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Marketing expert Randy Crane discussed with host Galen Hair the significance of emotional influence in marketing strategies. Randy argued that effective marketing requires responsiveness, responsibility, and real value delivery to clients. He underlined the importance of patience in sales and cultivating strong client relationships, saying rushing …
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What Does It Mean to You to Level Up? - Part 2 - Episode 55
25:18
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This episode features industry leaders sharing their personal and professional insights on 'leveling up,' seen as a combination of personal growth, enhancing business operations, and improving industry standards. In their interpretations of 'leveling up', they highlight learning, certification, personal freedom, devotion to family, self-comfort, an…
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Journey from Investment Banking to Changing the Game with Sej Deribin - Episode 54
29:04
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Galen welcomes Sej Deribin as she shares her journey transitioning from investment banking to the roofing industry. She discusses the challenges she faced entering a male-dominated industry and the unique processes she implemented to enhance efficiency within her company. Sej highlights her involvement with the National Women in Roofing, emphasizin…
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How Public Adjusters Can Improve the Outcomes of their Claims with Shay Jaumé - Episode 53
32:35
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Galen Hair interviews Shay Jaumé, a lawyer at Insurance Claim HQ, who shares her experiences ranging from her shift from accounting to law, and handling cases, particularly clay tile roof claims. She faced challenges with insurance adjusters failing to follow up on claims and omitting information, suggesting direct contact with manufacturers when d…
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Making a Business More Efficient with Sam Drauschak - Episode 52
25:21
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Galen Hair interviewed Truvle's co-founder, Sam Drauschak, about the importance of process mapping in businesses. They discussed how Truvle, a software with an intuitive interface, simplifies process mapping and allows for a smooth, interactive virtual whiteboard experience. Sam stressed the need for detailed process understanding before implementi…
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Making Referrals to Attorneys More Efficient with Parker Logan - Episode 51
23:42
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Galen Hair interviews Parker Logan, a property casualty attorney. Parker emphasizes the importance of hard work, organization, and a strong team to become a successful lawyer. Drawing from his family law background, he underscores the need for conflict management and client trust. He also points out issues in the claims process, such as disorganize…
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Katie Lacey, Founding Member of The Band of Sisters, On: The Importance of a First Boss, Choosing People Over To-Do Lists, and What Executive Presence Means
33:47
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Katie Lacey is a board member for Designer Protein and a founding member of The Band of Sisters, a consulting firm helping leaders leverage diversity to build inclusive and productive cultures. With expertise in brand strategy and consumer insights, she is a professional with more than 28 years of experience driving the growth of various companies …
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Training and Continued Learning with Natoshia Dumont - Episode 50
38:27
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In a podcast with Galen Hair, Natoshia Dumont shares her take on the importance of continuous learning and investing in employees' personal, professional, and social growth. With her background in teaching and software coding, Natoshia introduces a structured curriculum at Insurance Claim HQ that emphasizes a growth mindset and continuous learning.…
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Anastasia Tarpeh-Ellis, the Co-Founder of Bosa, On: Tackling Burnout on a Systematic Level, Building Company Culture That Lasts, and Living Inside and Outside of Boxes
34:33
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Anastasia Tarpeh-Ellis is the Co-founder of Bosa, a community-driven platform designed to help individuals achieve their goals and aspirations by providing a comprehensive and effective goal management system. Before Bosa, she was instrumental in establishing and managing accelerators for GRID110 and Backstage Capital, in addition to her service in…
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Creating a Process Driven Method Efficient and Effective with Cole Kline - Episode 49
29:27
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The podcast conversation between Galen Hair and Cole Kline explores Cole’s journey from contractor to president of the American Association of Public Insurance Adjusters (AAPIA). Cole shares the importance of implementing processes for business growth, influenced by "The Four Hour Workweek", which allowed his company to operate in 27 states. He als…
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Dave McKeown, Keynote Speaker and Author, On: The Danger of Distortion as a Leader, Balancing the Data and the Debate, and Why Success Is a Group Project
28:12
28:12
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Dave McKeown is a speaker, consultant, and author. As a highly esteemed leadership expert, he helps teams navigate the challenges of rapid growth. He has worked with leaders at companies including Apple, Google, FedEx, Salesforce, and the NYSE. Dave is the author of The Self-Evolved Leader, hosts the popular Lead Like You Give a Damn Podcast, and w…
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The Role of Empathy in a Case with Lauren Checki - Episode 48
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Galen Hair interviews seasoned attorney and friend, Lauren Checki. The topic is the role of emotional intelligence and vulnerability in the legal setting. Lauren emphasizes the power of human connection and empathy, drawing from her personal experiences where displays of authentic emotions led to better outcomes in mediations. She encourages other …
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