The Raving Patients Podcast, where reputation matters! Get ready to learn not only how to revitalize your dental practice’s online reputation, but also increase your visibility and credibility on Google and how to use the power of your happy patients to market your practice online with The Reviews Doctor himself, Dr. Leonard Tau! For more information visit: https://www.drlentau.com/
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The Dental Insiders is a podcast for dentists, dental team members and industry professionals. We share stories and lessons from clinicians and industry visionaries with the goal of providing an entertaining and informative look at the industry we share.
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Breaking Barriers & Doubling Practice Growth in 4 Years as Office Manager | Zachary Shelley
33:28
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Sometimes, all that’s in the way of doubling your practice’s growth is not having an office manager. In this episode, I sit down with Zachary Shelley, a leading dental office manager who’s achieved incredible growth in just 4 years at Satellite Family Dentistry. Zachary’s journey to dental office management is unconventional — he went from professi…
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Maximizing Profitability with Orthodontic Treatment with Dr. Lou Chmura
33:25
33:25
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Are your aligner treatments really boosting your practice’s profitability, or just creating more headaches? There’s a right and wrong way to approach certain cases, and GPs aren’t necessarily equipped to take them all, despite what most aligner companies like to advertise. In this episode, I sit down with Lou Chmura, founder of Egghead Orthodontics…
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Insurance Companies Play Games, We Can Too! | Boosting Insurance Collections with Angela Holland
33:34
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Most dental professionals will agree that one of the most frustrating things about accepting insurance is dealing with low reimbursements or the overwhelming credentialing process you have to go through. And when it comes to collections, surely you’re feeling the pinch. But what if I told you there’s a way to increase your revenue without changing …
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Is Your Staff Burning Out? Hiring Virtual Assistants Is The Solution | Rebecca Herring
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Have you noticed the staff at your dental practice a bit tired and unmotivated? Are they working to the point of burnout? This is an extremely relatable scenario in the healthcare space, but there’s a solution that’s rising in popularity, and it can transform your practice — virtual assistants. In this episode, I sit down with Rebecca Herring, a se…
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Unlocking the Power of Mindful Leadership in Dentistry with Sarah Cottingham
29:46
29:46
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Are you spreading yourself too thin by trying to master everything in your dental practice? Well, let me tell you…it doesn’t lead to long-term success. In this episode, I sit down with Sarah Cottingham, a dental consultant and CEO of Incito Enterprises, who shares her journey from dental assisting to leading multiple practices. Sarah is here to sha…
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The Future of Practice Management: Meet The Dental App by Lior Tamir
37:53
37:53
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Is your dental practice doing the mistake of running on a patchwork of different software solutions? If so, it may be time to consider The Dental App if you’re serious about growth. In this episode, I sit down with Dr. Lior Tamir, founder of The Dental App and a successful dental practice owner. Lior shares his unique journey from dentistry to soft…
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Why the Team Is the Biggest Barrier at Fee-for-Service Dental Practices | Naiara Wireman
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Is your fee-for-service (FFS) practice struggling to stand out and get new patients? Beyond quality care, there are several things at play when it comes to marketing an FFS practice, and today we uncover the biggest barrier…your team. My guest is Naiara Wireman, a practice development coach at SMC, and she specializes in delivering exceptional pati…
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Boost Revenue & Create Raving Fans: Supercharge Your Practice With Orthodontics | Dan German
37:34
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Many dentists shy away from orthodontics due to its complicated and time-consuming nature. But what if there was a simpler way to do it and make up to $1,400 per hour without being an orthodontic specialist? This episode shows you the way. I’m joined by Dr. Dan German, the founder, CEO, and chief orthodontist of orthobrain®, a groundbreaking subscr…
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Master The 3 R's of Practice Management and Skyrocket Your Practice's Success | Sandy Pardue
35:12
35:12
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Is your dental practice losing revenue despite your best efforts? If so…you might be missing out on several opportunities within your dental practice. Want to learn how to capitalize on them? This episode is for you. My guest is Sandy Pardue from Classic Practice Resources. Sandy is a renowned keynote speaker, author, and consultant specializing in…
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Growing Your Practice with Dental Endoscopy with Kristen Ranaldo and Aziz Bohra
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Shockingly, only 1% of hygienists in the US are using the latest in dental endoscopy tech to bring in more revenue to their dental practices. Today, we’re going to take a deeper look into how dental endoscopy not only double your hygienist’s revenue, but also empower and motivate their work in your practice. I'm joined by Kristen Ranaldo, an experi…
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Finding Your “Why”: A Dentist’s Path to Purpose and Impact | Dr. Cole Herzik
35:34
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Are you a new dentist feeling overwhelmed and unsure about your career path? Dr. Cole Herzik's journey might be just the inspiration you need. Dr. Herzik, a recent dental school graduate, is already making waves in our industry. As the CEO of the Private Dentist Alliance and founder of the MAN nonprofit, Cole shares his unique approach to finding p…
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Scaling Back While Generating More: Strategies for Practice Growth With Less Stress | Kirk Teachout
34:58
34:58
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Are you fed up with your annoying patients or those whose insurance leaves little to no profit? What if I told you that there’s a way to focus on your ideal patient, work less, and still make 7 figures?! This episode’s guest spills the secret. Learn the secrets to dental practice management from a business coach who turned his wife's practice into …
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Using Your Practice Value to Plan for the Future with Dr. Michelle Hedgecock
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About 80% of dentists are undervaluing what their practice is worth! A shocking number, don't you think? The fact is, several dentists wait until they slow down to sell without realizing that their practice value is highest when they’re at their peak. To share everything you need to know to get the most bang out of your buck when selling is this ep…
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Brace for Impact: Smiles and Stories in the Social Sphere with Janelle Baum
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Are you creating quality video content for your practice? Chances are, you’re not doing it enough! Short-form video content has been on the rise for quite a few years now. So, now, more than ever, dental practices have to lean into this tool to boost patient engagement and compliance. But how do you create content that goes beyond just basic inform…
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Smile Talk: Leveraging AI Insights for Dental Practice Growth With Breanna McMillen
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Here’s a shocking fact: on average, most dental offices miss at least 30% of their incoming calls. Just imagine all the potential revenue slipping through the cracks just because your staff is too busy to address those calls. Today, I’m bringing you a solution to this! In this episode, I sit down with Breanna McMillen, head of sales at Peerlogic, t…
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How to Save Big on Equipment for Your Practice By Using Data & AI | Yasin Abbak
39:10
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39:10
In today's episode, we tackle a huge pain point for dentists: the sky-high prices for equipment. A not-so-widely-known fact is that there’s a dental tax on equipment. In other words, one machine will be much more expensive for a dentist than for a veterinarian. But there’s an innovative tech platform that can help dental professionals find the best…
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Attract New Patients & Grow Your Practice Through Content With Author, Melanie Deziel
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Dentists often find content creation both time-consuming and intimidating, as it can seem quite out of their wheelhouse. But content marketing is not just for the savvy digital marketers. If done the right way, this powerful tool can help dentists create deeper and more trusting relationships with both existing and potential patients. So, how can y…
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10 Things NOT To Do When You’re Hiring for Your Dental Practice | Allison Norris
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Hiring is hard, but hiring non-clinical staff for dental practices is harder. If you've been using employment websites, you know by now that half the candidates are unqualified and several will end up ghosting you. The result is limited options, leading dental practices to recruit subpar employees that won’t stay for long. So, how can you find and …
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Supercharging Your Branding for Your Dental Practice with Sarah Ruberg
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35:58
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How many times have you confused one dental practice with another? I know I have! It’s tricky for dental practices to stand out when it comes to branding. Several use generic stock images and cookie-cutter templates to push content online, missing that one thing that truly sets them apart — authenticity. In this episode, I sit down with Sarah Ruber…
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How to Efficiently Exit Your Practice & Maximize Your Profits | Brian Michaud
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Have you planned an exit strategy for your dental practice? It’s commonplace to draft a business plan, but the roadmap for selling and exiting and doing so for max profits is often overlooked. Also, most dentists give themselves too little time and typically overestimate its worth due to emotional attachment. So what do dentists need to know to hav…
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Reimagine Your Operations Manual & Revolutionize Team Management | Laura Johnston
34:06
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The average amount spent on dental staff training is about $1,500 per person per year, which is a significant expense for small to mid-sized dental practice owners. But is all that expense really worth it when research shows that learners forget an average of 70% of the new information within 24 hours? Today, I’m sharing a better way to manage oper…
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Why Media Endorsements Are Gold for Dentists & How To Use Them To Maximize Your Brand | Christine Haas
38:17
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If you feel like your dental practice needs a reputation boost, you should consider leveraging media appearances. But how exactly do you go about that? And what makes a good story? In this episode, I’ve invited media guru and branding expert Christine Haas, CEO of Haas Media and founder of The AI Newsroom. She spent 15 years out of her celebrated c…
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Empowerment in Dentistry: The Game Changing Impact Of Marketing, Mastery, Mindset, and Mentorship | Deneen Dismore
35:51
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Have you ever wondered how top professionals in dentistry keep climbing higher? And how can you do the same? Many dental professionals are hungry for growth, but lack the guidance to move forward. That's where mentorship and coaching can play a pivotal role. Today, I’m thrilled to welcome Deneen Dismore, a dynamic fractional CMO and new patient acq…
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The AI Advantage: Marketing Full Arch Dental Implants Effectively | Wendy Richmond
33:39
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Producing content for marketing and keeping up with potential leads can be challenging for many dental practices. If your human staff is struggling to get it done, why not make it happen with the help of AI? Today, I’m sharing how AI for dental marketing can help give you the competitive edge you need! My guest is Wendy Richmond, CEO of Results Mat…
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The #1 Thing Stopping Dentists from Thriving | Andrea Smith
29:48
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Did you know that women suffer from burnout at higher rates than men do? This is also true for women in leadership positions, including dentistry. Today’s episode sheds light on the pressing issue of burnout, particularly among female dentists. My guest is Andrea Smith, an advocate for well-being and empowerment, particularly in the healthcare fiel…
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Why Crafting an Unparalleled Experience for Your Patients Is Vital in Dentistry | Daniela Skeen
35:12
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Did you learn customer service at dental school? Most dental professionals barely scratch the surface of business-related subjects in their education. But to have a thriving dental practice, you need to deliver an unparalleled patient experience. And for that, learning the art of customer service is a must. To explain how to achieve this is today’s…
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You Thought You Would Be Happy When…: Tarryn MacCarthy’s Take on Redefining Success & Happiness for Healthcare Professionals
37:32
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They said success would make us happy. They were wrong. Let's find out what truly matters. Healthcare professionals are often caught in the pursuit of success at the expense of their well-being, often leading to burnout or disenchantment with their jobs. Today’s episode redefines what true success and happiness look like with the guest Tarryn MacCa…
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Wanderlust and Wellness: The Journey of The Roaming Dental Hygienist, Michelle Strange
36:34
36:34
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36:34
Infection control is sometimes an afterthought in dental practices. When overlooked, it comes with hidden costs and many dangers for patients and practitioners. Today’s episode features Michelle Strange, a trailblazing nomadic dental hygienist, educator, and advocate for advanced dental hygiene practices. With over two decades in the field, Michell…
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Skills You Need To Become Less Insurance Dependant with High-End Cosmetic Dentistry Specialist, Dr. Andrew Turchin
39:23
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If you’re a PPO practice, you might be feeling the squeeze from decreasing insurance reimbursements. Many hygiene-heavy family practices are in the same boat, struggling with the impact of insurance on their bottom line. Today’s episode features Dr. Andrew Turchin, a master of cosmetic and reconstructive dentistry, who shares his journey from a bus…
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Treating People Not Patients: The Importance of First-Class Customer Service in Dental Practices
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Have you ever felt like your dental visit was more about the procedure than you? Well, the issue is that doctors are only trained to perform procedures and not on customer service. To shed more light on this issue is today’s guest, Dr. Michael Sonick, a respected periodontist whose mission is to treat people, not just patients, which is the title o…
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The Supercharge Your Dental Practice with Big Cases Event in Bermuda: Dental Implants & Clear Aligners
28:47
28:47
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Imagine learning the latest in dental implants and clear aligners, not in a cramped conference room, but with the pink sands of Bermuda a few steps away. Learn all about supercharging your dental practice with big cases at our upcoming conference in Bermuda! On today’s podcast episode, I brought on my co-organizers, Allison Lacoursiere and Matthew …
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IMvision Dental and the Future of AI in Dentistry Revealed with Dental Surgeon, Dr. Dexter Mattox
30:15
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What if AI in dentistry could make the management of dental implant procedures much easier? Today, I’m sharing a solution with you. This episode features Dr. Dexter Mattox, the brain behind IMvision Dental, a cloud-based implant tracking platform that's setting new standards in dental technology. Dexter, an oral surgeon with a passion for tech, has…
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Discussing The Aligner Boom of 2024 and Beyond With Top Clear Aligner Advisor Dr. Avi Patel
36:49
36:49
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36:49
Are you maximizing the potential of clear aligners in your dental practice? This highly sought-after service is quickly becoming a must-have for dentists looking to stay at the forefront of innovation and patient satisfaction. For today’s episode, I’ve invited clear aligner advisor and 2024 Dentist Influencer of the Year, Dr. Avi Patel, to share ev…
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Data-Driven Marketing for Your Dental Specialty Practice with B2B Marketing Expert Stacy Hill
35:37
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Do you have a dental specialty practice? If so, you might know by now that it takes more than just exceptional care to stand out. Promoting a specialized service comes with its unique challenges, so understanding the difference between B2C and B2B marketing strategies can transform a struggling practice into a thriving one. To tell us all about it …
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Stop Talking, Start Playing: Patient Education Through Dynamic Visuals with Dr. Ryan Morrison
32:09
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Some dental treatments are hard to sell to patients. That’s a fact! Many patients will turn to Google, often finding incomplete information that doesn’t help them decide to get the treatment they need done. What if you could provide a video of the exact procedure while they’re still in your chair? Today, we're diving into the innovative world of Te…
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Building a Million-Dollar Dental Membership Plan for Massive Recurring Revenue | Jordon Comstock
37:06
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Are unpredictable earnings affecting your dental practice? Discover a proven solution here! Today’s episode features a conversation with Jordon Comstock. He’s the CEO of BoomCloud, a software platform that helps dental practices build and scale robust dental membership programs. Having been in the industry since 2006, Jordon is an expert in reshapi…
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The Future of Dentistry: Branding, Technology, and Mindset with Industry Consultant Melissa Turner
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The dentistry landscape is evolving as new technologies and marketing trends emerge. If you’ve been struggling to keep up or are just curious about the future of dentistry, then this episode is just what you’ll want to hear! To talk all about it is this week’s guest, Melissa Turner, a dental hygienist turned industry consultant and content creator …
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How Health-Based Dentistry Can Grow Your Practice with Dr. Michelle Jorgensen
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Dental care is evolving — are you ready to change with it? Let’s learn about health-based dentistry. There’s a growing industry trend to adopt alternative solutions, but it comes with many misconceptions. It stems from the increasing awareness of the safety of certain ingredients and materials used in mainstream dentistry. In today’s episode, I’m e…
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From Overwhelmed to in Control: Gain 10 Hours a Week in Your Business With Mridu Parikh
31:21
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Have you ever thought of ways to manage time better in your dental practice? If so, I’ve got just the guest you need to listen to! For this week’s episode, I’m welcoming productivity coach Mridu Parikh, who helps overwhelmed business owners to focus and systematize so they can take control of their work and home lives. Mridu emphasizes the importan…
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The Power of Intelligence: AI for Precision Care and Improved Patient Acceptance with Amreesh Khanna
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AI in dentistry is gaining momentum. While most AI technologies revolve around imaging solutions, OraQ helps make clinical decisions through machine learning and digital automation. To talk all about it is today’s guest, Dr. Amreesh Khanna, a dentist and entrepreneur with 15+ years of clinical experience. Dr. Amreesh is passionate about driving inn…
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Uplevel Your Dental Practice Through Collaboration & Team Empowerment with Sheena Hinson
36:24
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Are you looking for ways to enhance your dental practice? According to my guest in this episode, “If your practice is not growing, it's dying.” In the ever-evolving world of dentistry, staying ahead requires not just clinical expertise, but also innovative practice management strategies. Here to kick off the seventh season of The Raving Patients Po…
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Full Arch Dental Implants: Facts, Fiction, & How To Add It to Your Practice With Greg Essenmacher
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Ever felt overwhelmed by the complexities of full-arch dental implant treatments? Is that holding you back from implementing it in your dental practice? In the world of dentistry, the full-arch dental implant treatment isn't just a procedure; it's a life-changer for countless patients. For years, this transformative solution has been revolutionizin…
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All About Dental Financing: Boosting Case Acceptance Through Payment Plans With Andy Cahoy
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Did you know today's consumers expect more than just quality dental care? They want flexible and accessible payment options too! Payment plans are an emerging trend reshaping the dental industry, making it crucial for dental practices to adopt innovative financing solutions that cater to evolving patient needs. To dive deeper into this subject is t…
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Care Beyond the Dentist Chair: Boosting Patient Experience Through Loyalty Programs
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Showing up authentically in your dental practice might be the missing piece in your success. But, how do you do this? And most importantly, how do you curate a patient experience that gets you loyal customers? On today's Raving Patients Podcast episode, we've got Shawn Zajas ready to share his groundbreaking tactics that are changing the dental mar…
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How To Get 1,500 Google Reviews in Just 2 Years With Dr. Andrew Vallo
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Unlock the door to a bustling dental practice by doing this one thing that will play beautifully in hand with your marketing efforts — getting clients to leave reviews. Reviews are a handy tool that gets overlooked when it comes to dental marketing. Either there’s no time to ask for them, or you or your team might be shy about it. To talk all about…
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Re-Energize Your Practice By Delivering More Life-Changing Smiles With Joanne Villani
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Ever wished you could use dental software to effortlessly showcase the potential of a dazzling smile to your patients? Most patients visit the dentist for regular check-ups, cleanings, and other issues, leaving cosmetic procedures as the last priority. Therefore, dentists often hesitate to offer cosmetic procedures or simply are too busy or short-s…
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Polite Persistence in Dental Marketing: The Power of Process and Following Up
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Have you ever wondered why your dental practice isn't getting more customers? Dental marketing is the answer! Many dental practices leave marketing on the back burner in their list of priorities, and I get it. Marketing takes a lot of effort and expertise, and let’s face it, it’s not taught at dental school. I’ve seen many dentists do their best wi…
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Diamond Club Makers: Making More Profits by Becoming An Invisalign Diamond Provider
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Are you a dentist looking for a competitive edge in the world of Invisalign? Becoming an Invisalign Diamond Provider is what every dentist practicing Invisalign could hope for, but it’s not easy to achieve! Today, I’ve brought on a special guest to show you how — Michael Wollock. Michael is an industry leader, recognized multiple times as one of th…
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Leadership Cultivation With Ella Mullokandova: Transforming Team Leaders Into Restorative Partners
32:49
32:49
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Ever caught yourself doing more dental practice management instead of actual dental work? You’re not alone! It’s all too common to see doctors stressing over office work instead of tending to their patients. However, running a dental practice is a huge responsibility, so it's understandable to find dentists getting involved in the day-to-day affair…
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Secrets of Cause-Related Marketing: Building Your Practice by Doing Good With Steven Anderson
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As business owners and entrepreneurs, we dentists have an obligation towards society to do good for those less fortunate. And if you’re looking to grow your clinic while also donating to charity and helping your community, cause-related marketing is the way to go. Cause-related marketing can be a mutually beneficial collaboration between your clini…
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