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CXChronicles Podcast

Adrian Brady-Cesana

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Come join the CXNation and listen the CXChronicles Podcast! Each week we discuss all things related to customer experience, customer service, customer success & inside sales for today's world. Listen on your favorite podcast player today!Each week CXCP hosts amazing customer focused business leaders and dives into customer experience weekly updates, ideas for growing your business and team, CX SaaS news and industry updates and provides tons of value-first insights from industry leaders. CXC ...
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Engelsberg Ideas podcasts bring together leading writers, thinkers and historians to discuss the biggest issues facing the world today. You’ll find calm conversations and thought-provoking analysis. Hosted by Adam Boulton and Mattias Hessérus.
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Send us a Text Message. Hey CX Nation, In this week's episode of The CXChronicles Podcast #231 we are live at Customer Contact Week in the Caesar's Forum Entertainment Center in Las Vegas. This is our CXCP Day 2 recap of the event. I was able to have my friend Kristi Faltorusso join us again on the podcast to rap on all of the things that we are se…
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Send us a Text Message. Hey CX Nation, In this week's episode of The CXChronicles Podcast #230 we are live at Customer Contact Week in the Caesar's Forum Entertainment Center in Las Vegas. This is our CXCP Day 1 recap of the event. I was able to have my friend Kristi Faltorusso join us on the podcast to rap on all of the things that we are seeing, …
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James Barr profiles the debonair and open-faced diplomat, George McGhee, whose shuttle diplomacy helped accelerate Britain's decline as a player in the Middle East. Read by Sebastian Brown. Image: President John F. Kennedy (left, in rocking chair) meets the newly-appointed US Ambassador to West Germany, George McGhee. Credit: Gibson Moss / Alamy St…
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James Barr profiles the debonair and open-faced diplomat, George McGhee, whose shuttle diplomacy helped accelerate Britain's decline as a player in the Middle East. Read by Sebastian Brown. Image: President John F. Kennedy (left, in rocking chair) meets the newly-appointed US Ambassador to West Germany, George McGhee. Credit: Gibson Moss / Alamy St…
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James Barr profiles the debonair and open-faced diplomat, George McGhee, whose shuttle diplomacy helped accelerate Britain's decline as a player in the Middle East. Read by Sebastian Brown. Image: President John F. Kennedy (left, in rocking chair) meets the newly-appointed US Ambassador to West Germany, George McGhee. Credit: Gibson Moss / Alamy St…
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Send us a Text Message. Hey CX Nation, In this week's episode of The CXChronicles Podcast #229 we welcomed Richard Convery, Founder & CEO of Ascendr based near London, England. Richard is an expert in effective SaaS customer onboarding, a customer success advocate and one of our leading strategic partners here at CXChronicles. In this episode, Rich…
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Erica Benner applies ancient wisdom to modern problems in her new book Adventures in Democracy: The Turbulent World of People Power. She shares her insights with EI's Deputy Editor, Alastair Benn. Image: Gathering of the Areopagus, a deliberative court that met in the open air in ancient Athens. Credit: North Wind Picture Archives / Alamy Stock Pho…
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Erica Benner applies ancient wisdom to modern problems in her new book Adventures in Democracy: The Turbulent World of People Power. She shares her insights with EI's Deputy Editor, Alastair Benn. Image: Gathering of the Areopagus, a deliberative court that met in the open air in ancient Athens. Credit: North Wind Picture Archives / Alamy Stock Pho…
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Erica Benner applies ancient wisdom to modern problems in her new book Adventures in Democracy: The Turbulent World of People Power. She shares her insights with EI's Deputy Editor, Alastair Benn. Image: Gathering of the Areopagus, a deliberative court that met in the open air in ancient Athens. Credit: North Wind Picture Archives / Alamy Stock Pho…
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Send us a Text Message. Hey CX Nation, In this week's episode of The CXChronicles Podcast #228 we welcomed Shantel Love, Global VP of Customer Success Clinical & School Assessment based in Henderson, NV. Shantel is also a keynote speaker, author, LinkedIn Top Personal Branding Voice & work place futurist. Shantel is on a mission to help diverse pro…
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Send us a Text Message. Hey CX Nation, In this week's CXWeekly Update we walk through some ideas, goals & CTAs to begin overhauling your Quarterly Business Reviews (QBRs). QBRs are one of the easiest ways to make sure that your customer success team is getting regular time with their main POCs or account owners to walk through exactly how your prod…
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‘Democracy’ is in Sweden built on a basis fundamentally different from the one associated with the development of liberal democracy in the West. Read by Leighton Pugh. Image: Midsummer Dance by Swedish artist Anders Zorn (1860-1920) painted in 1897. A classic of Swedish art history showing traditional folk dancing in the Dalarna countryside in the …
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‘Democracy’ is in Sweden built on a basis fundamentally different from the one associated with the development of liberal democracy in the West. Read by Leighton Pugh. Image: Midsummer Dance by Swedish artist Anders Zorn (1860-1920) painted in 1897. A classic of Swedish art history showing traditional folk dancing in the Dalarna countryside in the …
  continue reading
 
‘Democracy’ is in Sweden built on a basis fundamentally different from the one associated with the development of liberal democracy in the West. Read by Leighton Pugh. Image: Midsummer Dance by Swedish artist Anders Zorn (1860-1920) painted in 1897. A classic of Swedish art history showing traditional folk dancing in the Dalarna countryside in the …
  continue reading
 
‘Democracy’ is in Sweden built on a basis fundamentally different from the one associated with the development of liberal democracy in the West. Read by Leighton Pugh. Image: Midsummer Dance by Swedish artist Anders Zorn (1860-1920) painted in 1897. A classic of Swedish art history showing traditional folk dancing in the Dalarna countryside in the …
  continue reading
 
Dominic Sandbrook profiles Jesse Ventura, the former Navy SEAL and WWE champion who won Minnesota’s governorship in 1999 on an anti-elite ticket. His transition from showbiz to politics was a precursor of the age of Trump – but ’the Body’ was no ordinary populist. Read by Sebastian Brown. Image: Minnesota Governor Jesse Ventura yells to the crowd a…
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Dominic Sandbrook profiles Jesse Ventura, the former Navy SEAL and WWE champion who won Minnesota’s governorship in 1999 on an anti-elite ticket. His transition from showbiz to politics was a precursor of the age of Trump – but ’the Body’ was no ordinary populist. Read by Sebastian Brown. Image: Minnesota Governor Jesse Ventura yells to the crowd a…
  continue reading
 
Dominic Sandbrook profiles Jesse Ventura, the former Navy SEAL and WWE champion who won Minnesota’s governorship in 1999 on an anti-elite ticket. His transition from showbiz to politics was a precursor of the age of Trump – but ’the Body’ was no ordinary populist. Read by Sebastian Brown. Image: Minnesota Governor Jesse Ventura yells to the crowd a…
  continue reading
 
What is the future of the European Union? The EU is sui generis. It certainly cannot be a nation state. Nor is it destined to turn into a Staatsnation or willed nation. Then what? Read by Leighton Pugh. Image: European Union flags. Credit: Brian Lawrence / Alamy Stock PhotoBy Engelsberg Ideas Podcasts
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What is the future of the European Union? The EU is sui generis. It certainly cannot be a nation state. Nor is it destined to turn into a Staatsnation or willed nation. Then what? Read by Leighton Pugh. Image: European Union flags. Credit: Brian Lawrence / Alamy Stock PhotoBy Engelsberg Ideas Podcasts
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The current violence and turmoil in the Middle East is expressive of a conflict between rival ideas, between the modern nation state and an old, historical concept of an Islamic caliphate. Read by Leighton Pugh. Image: Abdel Nasser at a rally after the rupture of relations with Syria. Credit: colaimages / Alamy Stock Photo…
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The current violence and turmoil in the Middle East is expressive of a conflict between rival ideas, between the modern nation state and an old, historical concept of an Islamic caliphate. Read by Leighton Pugh. Image: Abdel Nasser at a rally after the rupture of relations with Syria. Credit: colaimages / Alamy Stock Photo…
  continue reading
 
The current violence and turmoil in the Middle East is expressive of a conflict between rival ideas, between the modern nation state and an old, historical concept of an Islamic caliphate. Read by Leighton Pugh. Image: Abdel Nasser at a rally after the rupture of relations with Syria. Credit: colaimages / Alamy Stock Photo…
  continue reading
 
The current violence and turmoil in the Middle East is expressive of a conflict between rival ideas, between the modern nation state and an old, historical concept of an Islamic caliphate. Read by Leighton Pugh. Image: Abdel Nasser at a rally after the rupture of relations with Syria. Credit: colaimages / Alamy Stock Photo…
  continue reading
 
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