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CPO PLAYBOOK invites CEOs and executive team members seeking insights into optimizing organizational dynamics from the Chief People Officer's perspective. Join Felicia Shakiba and esteemed guests as they explore innovative strategies for enhancing talent, fostering a vibrant corporate culture, and maximizing productivity. Visit CPOPLAYBOOK.com for transcripts to all episodes. All media inquiries: media@cpoplaybook.com
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Reddit's Head of Creative Shares the Reality of Women's Wellness: Perimenopause
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www.CPOPLAYBOOK.com Episode Transcript About In this insightful episode, Marie Kare, Head of Creative, Global Business Brand, shares her personal journey through perimenopause and the impact it has had on her professional life. Marie opens up about the challenges and changes she experienced, offering practical advice on how to navigate this transit…
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Ashaki Rucker from NBC Universal on Tackling Business Silos in the Workplace
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www.CPOPLAYBOOK.com Episode Transcript About In this episode, we tackled the challenge of organizational silos, which 89% of employees say hinder communication and productivity. Ashaki Rucker, SVP of HR at Telemundo Enterprises, discussed how technology can worsen these issues and shared strategies for overcoming them. She underscores the importanc…
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Unicorn India Ventures' Anil Joshi Guides on Entrepreneurship and Team Building
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www.CPOPLAYBOOK.com Episode Transcript About In this episode, Anil Joshi, founder of Unicorn India Ventures, shares insights on building successful startups. He notes that only a small percentage of founders stay as CEOs through key milestones, with 25% reaching IPO as CEO. Essential qualities for founders include attracting talent, leadership, tea…
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Workplace Culture Equals Success? Planful's CEO Explains
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www.CPOPLAYBOOK.com Episode Transcript About In this podcast episode, Grant Halloran, CEO of Planful, discusses the critical role of workplace culture in organizational success. He emphasizes that a strong culture, built and sustained intentionally, helps maintain performance through challenges. Key actions taken by Planful include recruiting leade…
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Teacher Retention Tips by Piper's Jen Shpall Amidst High Turnover
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www.CPOPLAYBOOK.com Episode Transcript About In this episode of CPO Playbook, we explore the rising teacher turnover rates in early education with Jen Shpall, Director of Piper Preschool in Los Angeles. Shpall attributes the turnover, worsened by the pandemic, to low pay, high workloads, and burnout. She outlines Piper's retention strategies: compe…
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Experian's CEO Jochen Werne on Post Acquisition Transformation and Cultural Integration
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27:29
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www.CPOPLAYBOOK.com Episode Transcript About A McKinsey article by Ignacio Fantaguzzi and Christopher Handscomb reveals that M&A deals with strong cultural management significantly outperform others. Jochen Werne, CEO of Experian DACH, led Experian's acquisition during the COVID pandemic, highlighting this. Werne's Navy experience shaped his leader…
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John Radford of Radford Compensation Surveys on the Future of Workforce Needs
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www.CPOPLAYBOOK.com Episode Transcript About This podcast episode explores the complexities of total reward strategies in today's competitive talent landscape. Key points include the challenges of pay equity, pay transparency, and the integration of AI in compensation planning. Harvard Business Review highlights a trend where new hires often receiv…
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www.CPOPLAYBOOK.com Episode Transcript About The podcast highlighted the critical importance of refining a company's mission, vision, and values to drive growth and align leadership. Pat Walsh, Chief People Officer at Potbelly Sandwich Works, emphasized the need for a solid foundation in these areas to support the company's ambitious growth plans a…
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Building a Global Company with Nityo CEO Naveen Kumar
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www.CPOPLAYBOOK.com Episode Transcript About The podcast discusses challenges in global business expansion, including cultural differences, resource management, and internal alignment. Naveen Kumar, CEO of Nityo Corporation, emphasizes the importance of aligning vision and strategy across diverse markets, advocating for a strong presence of local t…
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CEO at Rebalance Earth Rob Gardner Solves the Toxic Talent Conundrum
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www.CPOPLAYBOOK.com Episode Transcript About In this podcast episode, Robert Gardner, CEO of Rebalance Earth, discusses "toxic talent" in workplaces—highly skilled individuals whose negative behaviors harm team dynamics despite their competence. He stresses early recognition, setting clear expectations, conducting thorough reviews, and using tools …
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Tesla's Former Head of People Analytics, Bryce Hoover on Challenges and Data
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www.CPOPLAYBOOK.com Episode Transcript About In this podcast episode, Bryce Hoover, former Head of People Analytics at Tesla, highlights the crucial role of people analytics in guiding organizational success. He emphasizes the need for clarity of purpose and organizational structure within analytics teams, advocating for direct reporting to HR lead…
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Adidas Canada President Succession Plan featuring Alim Dhanji and Michael Rossi
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27:26
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www.CPOPLAYBOOK.com Episode Transcript About Efficient succession planning can significantly elevate company valuations and investor returns, potentially increasing them by 20 to 25%, according to the Harvard Business Review. Today, we have the pleasure of hearing from Aleem Dhanji and Michael Rossi, who will share their experiences in navigating s…
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Portillo's CPO Jill Waite on Transforming Leadership with Program Ignite
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www.CPOPLAYBOOK.com Episode Transcript About In this podcast episode, Portillo's Chief People Officer Jill Waite discussed their leadership development initiative, the Ignite program. Designed to address managerial retention and skill gaps, the program focuses on promoting internal talent and instilling leadership skills crucial for maintaining Por…
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Accor CEO of EMEA & APAC Regions, Duncan O'Rourke on High-Performing Executive Teams
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www.CPOPLAYBOOK.com Episode Transcript About The podcast emphasizes the vital role of high-performing executive teams in driving organizational success. Felicia Shakiba introduces Duncan O'Rourke, CEO of Accor, who shares insights on crafting effective leadership teams. Duncan highlights the importance of results-focused leadership and values align…
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Virgin Money's Syreeta Brown on HR Initiatives
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www.CPOPLAYBOOK.com Episode Transcript About The podcast episode emphasizes the crucial role of Chief People Officers (CPOs) in aligning HR agendas with business strategy. Key points stress the use of data analytics to advocate for business-oriented initiatives and build trust with leaders. Syreeta Brown, Group Chief People Officer at Virgin Money,…
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Googler Jennie Ibrahim on Inclusivity of Women in Tech
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www.CPOPLAYBOOK.com Episode Transcript About The podcast highlights challenges for women in engineering and offers solutions. Key takeaways include the low retention rate due to hostile environments and biases. Jenny Ibrahim, a Google manager, emphasizes addressing insecurities like impostor syndrome and advocating for team members. She stresses sp…
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Gary Hayslip of SoftBank Discusses the Role of a CISO
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www.CPOPLAYBOOK.com Episode Transcript About The podcast underscores the crucial role of Chief Information Security Officers (CISOs) in protecting organizations from cyber threats. Gary Hayslip, a seasoned CISO, emphasizes the evolving nature of the role from technical to strategic leadership. He highlights the importance of integrating CISOs into …
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Recruiting Strategies for a Global Demand
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www.CPOPLAYBOOK.com Episode Transcript About Key takeaways from the podcast episode highlight the evolution of talent search in the era of remote work, expanding access to a global talent pool. James Ayers, the Global Talent Acquisition Leader at Archlynk. James stresses the importance of aligning mindsets within recruitment teams and leadership to…
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Learning Effective Performance Management with Kyle Lagunas
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28:20
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www.CPOPLAYBOOK.com Episode Transcript About Kyle Lagunas shed light on the complexities of performance management. By prioritizing data quality, stakeholder alignment, and leveraging AI, organizations can unlock the full potential of their performance management programs. His insights offer a roadmap for HR leaders navigating the ever-evolving lan…
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Reducing Entrepreneurial Risk with John Wensveen's NSU Framework
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www.CPOPLAYBOOK.com Episode Transcript About The podcast episode discusses the challenges entrepreneurs face, including high failure rates in the early years. John Wensveen, Chief Innovation Officer at Nova Southeastern University, shares his initiative to support entrepreneurs through a "theme park for entrepreneurs." He emphasizes the importance …
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Sales Training on Social Selling with Tim Hughes
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www.CPOPLAYBOOK.com Episode Transcript About Tim Hughes, a pioneer in social selling, emphasizes the importance of leveraging social media for sales teams. He stresses the need for a buyer-centric approach on platforms like LinkedIn, where engaging content and genuine interactions are key. Hughes advises salespeople to invest time in building their…
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Nurturing an Entrepreneurial Mindset: Insights from Coldcart CEO Jason Park
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www.CPOPLAYBOOK.com Episode Transcript About In this podcast episode, Felicia Shakiba and Jason Park discuss the importance of cultivating an entrepreneurial mindset within startup teams, drawing from Jason's experiences at Coldcart. They highlight traits like being solutions-oriented, adaptable, and embracing ambiguity as opportunities for innovat…
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www.CPOPLAYBOOK.com Episode Transcript About Reveal the challenges in executive recruitment, particularly at Snap. Research indicates a high failure rate among executives due to pressure for immediate results and misalignment with company culture. Tony Bush stresses the importance of assessing executives for mindset and cultural fit, emphasizing tr…
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www.CPOPLAYBOOK.com Episode Transcript About Key takeaways from this podcast episode include a decline in confidence in traditional higher education due to rising costs and uncertain job prospects. Matt Wilkerson, CEO and Co-founder at Extern introduced externships as a solution, offering students real-world projects remotely and helping companies …
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www.CPOPLAYBOOK.com Episode Transcript About This discussion shares the critical importance of establishing solid data foundations for effective people analytics. Guest speaker, Richard Rosenow VP, People Analytics Strategy at OneModel, emphasizes the need for organizations to prioritize data governance, structure, and quality to unlock valuable in…
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Leadership in the Era of ChatGPT and Sustainability
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www.CPOPLAYBOOK.com Episode Transcript About Dr. Dieter Veldsman, Chief HR Scientist at the Academy to Innovate HR, sheds light into the impact of ChatGPT, sustainability, and macroeconomic factors on the evolution of leadership in the modern era. Dr. Veldsman discusses the necessity for intentional skill development among leaders to meet evolving …
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www.CPOPLAYBOOK.com Episode Transcript About Host Felicia Shakiba collaborates with Enrique Rubio, founder of Hacking HR, to demonstrate the power of ChatGPT in designing Objectives and Key Results (OKRs). Throughout the episode, the collaborative partnership between ChatGPT and human expertise is emphasized as crucial for refining AI-generated ins…
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Becoming the Boss of Business Intelligence at Valentino
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www.CPOPLAYBOOK.com Episode Transcript About Alessandro Patruno, Head of Business Intelligence and Planning Transformation at global luxury brand Valentino, discusses his journey from individual contributor to manager. He shares insights on overcoming challenges such as managing diverse teams and building trust, emphasizing the importance of soft s…
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Harvard Business Publishing Career Path Design Journey
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www.CPOPLAYBOOK.com Episode Transcript About In this episode, Angela Cheng-Cimini, SVP of Talent & CHRO at Harvard Business Publishing, reveals the organization's career path design journey. From leveraging data insights to fostering collaboration, Angela shares key strategies behind implementing an impactful career framework. Learn how this initia…
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www.CPOPLAYBOOK.com Episode Transcript About Top US career advisor, Laurie Ruettimann, shares her inspiring journey from burnout to success, urging listeners to prioritize well-being and embrace self-leadership for professional excellence. We discuss her insights on challenging traditional corporate practices, redefining work-life balance, and the …
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www.CPOPLAYBOOK.com Episode Transcript About Explore the challenges and opportunities of AI adoption in organizations, highlighting the evolving role of Chief AI Officers. Matt Lewis, Global Chief Artificial and Augmented Intelligence Officer at Inizio Medical, shares insights into his role, emphasizing AI's role in enhancing human decision-making …
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Bridging the CEO & Chief People Officer Relationship
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www.CPOPLAYBOOK.com Episode Transcript About Alex Seiler, Former Chief People Officer, shares crucial insights on how CEOs and CPOs can collaborate successfully. He highlights the significance of understanding each other's working styles and building trust for a productive leadership dynamic. The discussion extends to compensation challenges for Ch…
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Creativity with Cirque du Soleil Executive Daniel Lamarre
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www.CPOPLAYBOOK.com Episode Transcript About Daniel Lamarre, the Executive Vice-Chairman of the Board at Cirque du Soleil, and host Felicia Shakiba, explore the pivotal role of creativity within organizations, discussing the delicate balance between creativity and commercial success, and the imperative nature of embracing risk and learning from fai…
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Performance Management and Organizational Culture
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www.CPOPLAYBOOK.com Episode Transcript About In this unique episode, Felicia Shakiba, your host, shares an inspiring journey. Discover how she pioneered the Four Pillars of Performance Management, revealing insights into her innovative approach. She unfolds the story behind these transformative pillars, providing a unique perspective on their abili…
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www.CPOPLAYBOOK.com Episode Transcript About Welcome to the sequel of the CPO PLAYBOOK Holiday Special. Here, we're joined by an exceptional lineup of leaders and experts shaping the future of HR and leadership. Dr. Daisy Grewal, Senior Manager at Intuit, digs into cutting-edge people analytics; Jon Stross, co-founder of Greenhouse, shares insights…
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www.CPOPLAYBOOK.com Episode Transcript About Join us for leadership and thought-provoking insights' on the CPO PLAYBOOK podcast. In this episode, we reflect on the most impactful moments from engaging conversations with top HR leaders, influential thinkers, and accomplished executives. From exploring the dynamic role of Chief People Officers to adv…
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www.CPOPLAYBOOK.com Episode Transcript About Julie Turney, Founder & CEO of HR at Heart Consulting, sheds light on the critical aspects of HR burnout, legal risks, and ethical frameworks within organizational settings. We discuss the crucial realm of HR burnout, legal risks, and ethical frameworks within organizations. Discover how neglecting dedic…
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Build Trust from the Courtroom to the Boardroom
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www.CPOPLAYBOOK.com Episode Transcript About A Watson Wyatt study highlighted by Forbes, reveals that high-trust enterprises outperform their low-trust counterparts by an astonishing 286% in total return to shareholders. Building trust within your organization is no easy feat, and we delve into the challenges leaders and executives face in navigati…
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www.CPOPLAYBOOK.com Episode Transcript About Liu Liu, Strategic Leader for Environmental and Economic Sustainability at Tearfund, engages in a conversation around the complexities of international downsizing, examining the unique challenges and dynamics that emerge when implementing changes across diverse cultures and countries. From managing varyi…
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Leadership Skills in Mergers and Acquisitions
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25:50
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www.CPOPLAYBOOK.com Episode Transcript About In this episode, Felicia Shakiba engages in a riveting conversation with Matteo Turi, Chairman and Founder of Letoon Holdings. Together, they unveil the blueprint of a high-performing executive leadership team within the realm of mergers and acquisitions. The episode highlights the critical role of diver…
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www.CPOPLAYBOOK.com Episode Transcript About Join host Felicia Shakiba in a compelling conversation with Q Hamirani, Chief People and Communications Officer at Paper and Former Global Head of People Operations at Airbnb. The episode unfolds the challenges and strategic approaches employed by Airbnb during its rapid expansion, leading up to a succes…
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www.CPOPLAYBOOK.com Episode Transcript About Marc Effron discusses the heavy lift of succession planning, the process of being promoted, and talent development with a special focus on the innovative approach known as the "Talent Production Line." Join us as we unravel the secrets behind successful leadership pipeline creation, explore the challenge…
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www.CPOPLAYBOOK.com Episode Transcript About Stanford Lecturer and Podcast Host of "Think Fast, Talk Smart," Matt Abrahams, shares invaluable insights on enhancing communication skills, navigating cross-cultural communication, optimizing meetings, and using anchor stories that leaders can leverage to engage their workforce. From clearing organizati…
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HR Technology Conference on AI and More (Part 2)
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www.CPOPLAYBOOK.com Episode Transcript About In Part 2 of our episode series, we take a closer look at fairness, benefits, and HRIS systems, with a focus on both established giants like IBM and Workday, as well as emerging players looking to make their mark. We also explore companies that are expanding their product offerings to meet the changing d…
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HR Technology Conference on AI and More (Part 1)
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www.CPOPLAYBOOK.com Episode Transcript About We’re bringing you the highlights from the HR Technology Conference straight from the Las Vegas floor. Join us for the latest innovations, trends, and insights that are shaping the HR landscape. From cutting-edge AI solutions to a myriad of transformative technologies, we explore how these advancements a…
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Leadership Buy-In Strategies from a Fortune 100 Company
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28:33
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www.CPOPLAYBOOK.com Episode Transcript About Brad Williams, Head of HR Technology and People Analytics at Northwestern Mutual, a Fortune 100 company with nearly 9,000 employees, gives examples on strategies that work. Brad shares his experiences for gaining leadership buy-in for data-driven HR initiatives and transitioning to a skills-based talent …
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www.CPOPLAYBOOK.com Episode Transcript About Chandler Bondan, the Chief People Officer at BuzzFeed, shares valuable insights into the art of crafting exceptional employee engagement strategies. Join us as Chandler discusses the strategic use of Learning and Development (L&D) strategies, the power of engagement surveys, the significance of effective…
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www.CPOPLAYBOOK.com Episode Transcript About In this episode, you'll dive into the critical challenges facing first-time managers, as Eric Girard sheds light on the pressing issues of leadership. He explores the significance of training and readiness for new managers, touching on key statistics and essential strategies. Discover how emotional intel…
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www.CPOPLAYBOOK.com Episode Transcript About Discover how organizations facing the challenges of tackling the design and development of a comprehensive skills taxonomy. Our guest, Brian Ray, a seasoned expert, shares invaluable insights on where to begin when constructing an AI-powered job skills inventory within an organization. We explore the sig…
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www.CPOPLAYBOOK.com **Play this episode to find a 20% discount code for Agentnoon** Episode Transcript About Explore the future of workforce planning in an era of AI adoption, where data-driven decision-making is poised to become more precise and effortless. Ali Nawab, CEO of Agentoon, paints a compelling picture of a future where employees are bet…
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