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Emergency Intercom is a comedy podcast by Enya Umanzor and Drew Phillips. There is no emergency, but there is an intense need for attention, so maybe listen up… You don’t want to know what happens if you don’t. (we will be violent)
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The Content Generation podcast is focused on inviting, influencing and inspiring a generation of content creators.
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The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom
Intercom
On The Ticket, you'll hear Intercom's Customer Support team in conversation with the customer service leaders, renowned customer experience thinkers, and influential authors who are shaping the field of customer support. Follow The Ticket to get the weekly episodes and sign up for our twice-monthly newsletter bursting with all the insights, trends, tips, and assets your team needs to embrace the future of customer service. https://www.intercom.com/blog/newsletter 🏠 www.intercom.com
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How do you build something people actually want and will use time and time again? Sharing lessons we've learned in the six-plus years building Intercom, in this series you'll learn how to evaluate your current product, how to decide which features to build in a haystack of those you shouldn't, best practices for getting those features used, and much more.
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Every message a business sends is an attempt to get the recipient to either feel something, know something, do something or say something. At its core messaging is all about increasing engagement, and Intercom on Customer Engagement is a buzzword-free guide to creating and sending the right message, to the right people, at the right time.
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In this series Intercom takes you inside the marketing lessons we've learned the hard, expensive and messy way. We include the insights that helped us grow from zero customers to more than 20,000, but we’ve been careful to be honest and have worked hard to avoid the usual truisms. Instead, we’ve focused on actionable advice we think will benefit any early stage startup – from crafting early messaging, to managing a product launch, to keeping product and marketing aligned.
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Welcome to the Inter-Comics Podcast! Join Jack, Dan and Mat as they discuss life, the universe and everything about comics.
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Join Rosemary Orchard and Mikah Sargent for iOS Today, TWiT.tv's podcast for all things iPhone, iPad, Apple Watch, Apple TV, and more! From app reviews to helpful tips and tricks, from the latest news to the coolest accessories, Rosemary and Mikah will help you make the most of all your iOS devices. You can join Club TWiT for $7 a month and get ad-free audio and video feeds for all our shows plus everything else the club offers...or get just this podcast ad-free for $2.99 a month. New episod ...
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The Class Intercom podcast aims to help educators learn how to market their school through social media and empower students to engage in sharing their story. Our goal is to help schools provide a social learning environment which allows educators to teach students digital leadership and professional social content management processes.
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On the Code with Jason podcast I discuss technical topics with interesting people. Guests include people from companies like GitHub, Google and Stripe.
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Join Rosemary Orchard and Mikah Sargent for iOS Today, TWiT.tv's podcast for all things iPhone, iPad, Apple Watch, Apple TV, and more! From app reviews to helpful tips and tricks, from the latest news to the coolest accessories, Rosemary and Mikah will help you make the most of all your iOS devices. You can join Club TWiT for $7 a month and get ad-free audio and video feeds for all our shows plus everything else the club offers...or get just this podcast ad-free for $2.99 a month. New episod ...
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Hi Everyone, Welcome to my podcast where I talk about all things motorbikes. From what I ride, Where I go, good roads to travel on, Bike opinions, Good places to buy motorcycle clothing, Motorcycle Cafes and events and anything else I can think of that will be useful for a listener who loves bikes to know. Thanks for listening and please make sure to add the podcast to your lists so you dont miss out on any episodes Much Love Tony Pony xx
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Welcome to the Minimum Viable Podcast, hosted by Product Manager, Startup Mentor and Voice Technology Leader, Mike Shoss. On this podcast, you'll find a mix of all different aspects of the tech space to current thoughts on new products or tactics. As well as conversations about finance and Green Energy! Previously ShossX Podcast
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Live, interactive podcast that lets you talk with fascinating people about what’s happening now in Business, Entrepreneurship, Startups, and Technology. Special guests include top executives, entrepreneurs, and experts - including Anthony Pompliano, Tim Urban, Derek Sivers, Liv Boeree, Peter Diamandis, Walter Isaacson, and many more. Even Elon Musk has tuned in live. Hosted by Adam Soccolich.
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Re:Growth is the podcast for B2B marketers looking to level-up marketing strategies and grow in their careers. Each season dives deep into a specific theme. We’re talking to senior marketers from HubSpot, MOO, Slack, and more about laying the foundation for growth.
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The Hacking UI podcast is hosted by Sagi Shrieber and David Tintner, a designer and developer who are also both entrepreneurs, bloggers, productivity/time-hacking maniacs, and all around tech geeks. The first season of the podcast is titled ‘Scaling a Design Team’, in which they speak with design leaders from top notch companies like Facebook, Apple, Invision, and Intercom, to discuss various team structures, responsibilities, and workflows. After quitting their day jobs to work full time on ...
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Podcast by Each&Other
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Brennan's a first-time founder. Jill's a first-time manager. And they've got a lot of questions. In the SoapBox podcast, People Leading People, they interview the people leaders and founders that inspire them most. Forget sweeping statements on the state of management. This is your go-to business podcast for actionable management tips from visionaries at Wealthsimple, Flight Network and more. Learn how they handle all the people stuff that comes up when you lead and manage at a fast-growing ...
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Hands-On iOS is your go-to guide for app reviews, accessories, your questions answered, and the best tips and tricks for your iPhone, iPad, Apple Watch, Apple TV, and more. Let Mikah Sargent show you how to make the most of your favorite Apple gear! Although the show is no longer in production, you can enjoy episodes from the TWiT Archives.
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A weekly podcast where two ex-business partners hold themselves publicly accountable for their startup failures...and successes.
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Welcome to The AI Native Developer, hosted by Guy Podjarny and Simon Maple. Join us as we explore and help shape the future of software development through the lens of AI. In this new paradigm of AI Native Software Development, we delve into how AI is transforming the way we build software, from tools and practices to the very structure of development teams. Our target audience includes developers and development leaders eager to stay ahead of the curve. If you're passionate about the future ...
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Sound Design Live - Career building interviews on live sound, theatre, AV, recording, and sound system tuning
Nathan Lively - Online Courses for Live Sound Engineers ?
Build your career as a sound engineer. The podcast for live audio professionals. Interviews with the leading innovators in concert, theatre, and corporate production. Submit your questions: http://buff.ly/Nwpsf0 Nathan Lively is a Career Coach for Audio Professionals, Podcast Consultant for Small Businesses, and Author.
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Champions of Marketing is a marketing podcast for marketers and entrepreneurs who strive to drive growth with creativity and technology. Join our host, Chikodi Chima as he chats with experienced marketers, entrepreneurs and growth hackers to decode the receipt for growth.
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At Planhat we believe customer success is everybody’s business, and with this podcast - we want to help you succeed. Our host Anika Zubair, discusses customer success with leaders in the B2B SaaS and tech space. We dive into important and relevant topics to help spread knowledge about customer success and help companies center their business around customers. Because when a companies customers become successful, so does the company. Learn from the best at www.planhat.com
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Growth Mindset ON is a must for people who want to achieve exponential growth from a personal and professional point of view. From now on, I will be focus mostly on holistic wellbeing and personal development in order to equip you with the mindset needed to overcome limitations and support your growth or shifts. We can also grow sideways. Growth Mindset On: the podcast that equips you with the mindset to achieve emotional success. Connect with me on: LinkedIn: https://www.linkedin.com/in/cri ...
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Hands-On iOS is your go-to guide for app reviews, accessories, your questions answered, and the best tips and tricks for your iPhone, iPad, Apple Watch, Apple TV, and more. Let Mikah Sargent show you how to make the most of your favorite Apple gear! Although the show is no longer in production, you can enjoy episodes from the TWiT Archives.
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Drew doesn’t think he is sexy anymore but he is and we have proof, cars are funny to enya and we should laugh about it even. Use code INTERCOM10 for 10% off your SeatGeek order*. https://seatgeek.onelink.me/RrnK/INTERCOM10 $25 max discount Grow your business no matter what stage you’re in. Sign up for a $1-per-month trial period at https://shopify.…
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iOS 715: Apple Intelligence (Part 1) - iOS 18.1 Beta & AI Features
52:46
52:46
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In this episode of iOS Today, hosts Mikah Sargent and Rosemary Orchard dive into the exciting world of Apple Intelligence, exploring the new features available in the iOS 18.1 beta. They discuss the improvements to Siri, Messages, Mail, and writing tools, while also addressing the potential implications of these AI-driven features! Apple Intelligen…
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iOS 715: Apple Intelligence (Part 1) - iOS 18.1 Beta & AI Features
52:46
52:46
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52:46
In this episode of iOS Today, hosts Mikah Sargent and Rosemary Orchard dive into the exciting world of Apple Intelligence, exploring the new features available in the iOS 18.1 beta. They discuss the improvements to Siri, Messages, Mail, and writing tools, while also addressing the potential implications of these AI-driven features! Apple Intelligen…
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Defining and evaluating a remarkable customer experience
21:00
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In this episode of The Ticket podcast, we explore the research conducted by Intercom on providing a remarkable customer experience with Senior Product Researcher Lynsey Duncan. Joining Lynsey are Bobby Stapleton, Senior Director, Human Support and Declan Ivory, VP, Customer Support to discuss the key findings including the importance of problem own…
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Boosting Developer Productivity with Q Developer: Hands on Insights from James Ward
18:19
18:19
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In this follow-up episode, we welcome back James Ward, a seasoned software developer with extensive experience in cloud computing and AI. James shares his hands-on experiences with Q Developer, an AI assistant designed to integrate seamlessly with AWS services. This episode offers a practical look into using Q Developer to enhance coding productivi…
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Rethinking Software Development: James Ward on AI's Role in Software Testing and Coding
37:30
37:30
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In this enlightening episode, Simon Maple is joined by James Ward, developer advocate at AWS, to explore the evolving role of AI in the realm of software testing and development. James shares his journey and experiences with AWS, delves into a provocative tweet about AI's potential to write code, and discusses the current capabilities and limitatio…
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Drew wants a kid, enya would rather die. Yup were back in the kitchen its almost like we were here two months ago Get every cut for your butt from MeUndies and get 20% off your first order, plus free shipping, at https://MeUndies.com/intercom. Support your gut this summer with Seed’s DS-01® Daily Synbiotic. Go to https://Seed.com/INTERCOM and use c…
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Intercom president Archana Agrawal discusses how AI is transforming customer service by challenging the traditional trade-offs between quality, speed, and cost. Tracing the evolution from personal, local interactions to global call centers and digital channels, she explains how AI can handle simpler queries swiftly, freeing human agents for complex…
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iOS 714: Hardware Picks & Tips - Ugreen Car Charger, Nomad Tracking Card, BANG!CASE
51:25
51:25
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Mikah Sargent and Rosemary Orchard kick off this episode with a discussion of their favorite tech hardware and accessories. From a versatile 3-in-1 wireless charging station to a powerful car charger and a reusable UV sanitizing box, the hosts highlight a diverse array of must-have gadgets that can enhance your Apple device experience. They also de…
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iOS 714: Hardware Picks & Tips - Ugreen Car Charger, Nomad Tracking Card, BANG!CASE
51:25
51:25
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51:25
Mikah Sargent and Rosemary Orchard kick off this episode with a discussion of their favorite tech hardware and accessories. From a versatile 3-in-1 wireless charging station to a powerful car charger and a reusable UV sanitizing box, the hosts highlight a diverse array of must-have gadgets that can enhance your Apple device experience. They also de…
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228 - Test Driven Design with Alex Bunardzic
1:24:16
1:24:16
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On today's episode, I talk with Alex Bunardzic about TDD (Test Driven Design), separating IO from business logic, configurable dependencies, TCR (Test and Commit or Revert), making many small commits rather than trying to write the whole program right the first time, distributed cognition, order dependency and imperative vs declarative programming,…
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Transforming Software Testing with AI: A Chat with Itamar Friedman from Codium AI
54:56
54:56
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In this episode of the AI Native Dev Podcast, host Guy Podjarny sits down with Itamar Friedman, the co-founder and CEO of Codium AI, a leading company in the AI test generation space. Itamar brings a wealth of experience from his diverse background, including his work in chip verification at Mellanox. Before founding Codium AI, Itamar held signific…
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Drews town is getting destroyed by bitcoin, Enya got drunk alone and Trisha noticed Ky Dipsea Get an extended 30-day free trial when you go to https://Dipseastories.com/INTERCOM. Shopify Grow your business no matter what stage you’re in. Sign up for a $1-per-month trial period at https://shopify.com/intercom. https://www.patreon.com/emergencyinterc…
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iOS 713: Getting Started with the iOS 18 Public Beta - Control Center, Home Screen, & Texting Changes
57:51
57:51
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In this episode of iOS Today, hosts Mikah Sargent and Rosemary Orchard dive deep into the newly released iOS 18 Public Beta. They explore exciting new features, customization options, and important considerations for users thinking about installing the beta. The hosts emphasize the importance of providing detailed feedback to Apple and being prepar…
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iOS 713: Getting Started with the iOS 18 Public Beta - Control Center, Home Screen, & Texting Changes
57:51
57:51
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57:51
In this episode of iOS Today, hosts Mikah Sargent and Rosemary Orchard dive deep into the newly released iOS 18 Public Beta. They explore exciting new features, customization options, and important considerations for users thinking about installing the beta. The hosts emphasize the importance of providing detailed feedback to Apple and being prepar…
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Dovetail's Serena Chan on why customer research is a crucial part of your support strategy
27:27
27:27
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Providing great customer experiences requires deep knowledge about your customers. In this episode of The Ticket, Serena Chan, Research Advocate of Customer Experience at Dovetail, discusses how to conduct the right type of research and apply it to your CX. She talks about leveraging data effectively, balancing intuition with customer knowledge, an…
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Monthly Roundup: AI Tool Effectiveness, Context, Fin, and AI Autonomy.
41:23
41:23
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In this insightful episode of the AI Native Dev podcast, hosts Simon Maple and Guy Podjarny discuss the key themes and learnings from their recent podcast episodes. From evaluating the effectiveness of AI tools to understanding the critical role of context in AI code generation, Simon and Guy cover a wide range of topics that are crucial for develo…
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228 - Flaky Tests with Alan Ridlehoover and Fito von Zastrow
1:04:49
1:04:49
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On today's episode, I'm joined by Alan Ridlehoover and Fito von Zastrow for a deep dive on flaky tests. Code with Jason - Testing Anti Pattern: Merged Setup Data Code with Jason - Duplication Code with Jason - Why Duplication is More Acceptable in Tests A Brewer's Guide to Filtering out Complexity and Churn Fito von Zastrow on LinkedIn Fito von Zas…
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Unpacking Dosu: AI's Role in Assisted Development
13:30
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Join Simon Maple in this insightful episode as he continues his conversation with Devin Stein, the innovative mind behind Dosu, an AI-driven tool designed to assist developers with tasks outside the traditional IDE. Devin, a seasoned software engineer and entrepreneur, shares how Dosu helps developers by answering questions, triaging issues, and ma…
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Automating Development: AI Beyond Coding Assistants with Devin Stein from Dosu
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Join Simon Maple as he chats with Devin Stein, the innovative founder of Dosu. In this episode, they delve into the evolving role of AI in software development, focusing on automating tasks outside the IDE. Devin shares his journey from early engineering roles at startups to founding Dosu, a company dedicated to alleviating developers' maintenance …
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Description: Merch available tomorrow at emergencyinter.com at 12pm pst Drew slept without clothing on and 5 men saw him, Enya beats the ozempic allegations and mourns the fact that they have to go back to the kitchen Seed Support your gut this summer with Seed’s DS-01® Daily Synbiotic. Go to https://Seed.com/INTERCOM and use code 25INTERCOM to get…
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iOS 712: HomePod Tips & Tricks - Intercom, ambient sounds, humidity sensors, & more
45:39
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In this episode of iOS Today, hosts Mikah Sargent and Rosemary Orchard dive deep into the world of HomePod and HomePod mini, revealing a treasure trove of tips and tricks. From setting alarms and using intercom features to leveraging built-in sensors and personal requests, the duo explores the full potential of Apple's smart speakers. The episode c…
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1
iOS 712: HomePod Tips & Tricks - Intercom, ambient sounds, humidity sensors, & more
45:39
45:39
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45:39
In this episode of iOS Today, hosts Mikah Sargent and Rosemary Orchard dive deep into the world of HomePod and HomePod mini, revealing a treasure trove of tips and tricks. From setting alarms and using intercom features to leveraging built-in sensors and personal requests, the duo explores the full potential of Apple's smart speakers. The episode c…
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Strategies for getting executive buy-in to adopt AI-first CS
21:04
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Intercom's Senior Director of Human Support Bobby Stapleton and VP of Customer Support Declan Ivory discuss the different strategies for getting buy-in from your execs when adopting AI-first customer service. We also hear the experiences of Constantina Samara, Head of Support at Synthesia, and Pat Barlow, Support Lead at Dovetail. Watch this episod…
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Today Rich Steinmetz returns for a discussion that touches on switching between languages, both spoken and programming, structuring tests, getting the most out of reading a book, buying an existing business, struggles with CircleCI and GitHub Actions, my project SaturnCI, and the need for better APIs. The Beginning of Infinity by David Deutsch The …
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227 - Paul Campbell, Co-Founder and CEO of Tito
1:04:06
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On this episode, I talk with Paul Campbell, co-founder and CEO of Tito. We discuss the origins and early days of Tito, trends in current web design, Parkinson's Law, my project SaturnCI, using LLMs in the coding process, the need to understand universal programming principles rather than superficialities, and the quest for dejankification. We Are D…
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Navigating AI for Testing: Insights on Context and Evaluation with Sourcegraph
52:09
52:09
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52:09
In this episode, Simon Maple dives into the world of AI testing with Rishabh Mehrotra from Sourcegraph. Together, they explore the essential aspects of AI in development, focusing on how models need context to create effective tests, the importance of evaluation, and the implications of AI-generated code. Rishabh shares his expertise on when and ho…
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Hi All, This week I am talking about Headsets for your motorcycle helmets and which brand I use and why and how do they compare to other options available on the market Take a listen now Many Thanks Tony xxBy Tony Pony
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iOS 711: Tips & Tricks You Might Have Missed - Personalized vibrations, Live Captions, Reply button
48:33
48:33
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In this episode of iOS Today, hosts Mikah Sargent and Rosemary Orchard unveil a treasure trove of hidden features and advanced tips for iOS and iPadOS devices. From transforming your on-screen keyboard into a precision text-editing tool to customizing contact notifications, the hosts cover many practical tips to enhance your Apple device experience…
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1
iOS 711: Tips & Tricks You Might Have Missed - Personalized vibrations, Live Captions, Reply button
48:33
48:33
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48:33
In this episode of iOS Today, hosts Mikah Sargent and Rosemary Orchard unveil a treasure trove of hidden features and advanced tips for iOS and iPadOS devices. From transforming your on-screen keyboard into a precision text-editing tool to customizing contact notifications, the hosts cover many practical tips to enhance your Apple device experience…
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