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Lancaster Connects

Jeff Giagnocavo, Ben McClure

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Lancaster Connects brings together local charities, local heroes, and local businesses to showcase the best of what Lancaster, PA has to offer so that in 2021 and beyond – our local neighbors and friends may thrive, be more productive, and live happily and generously. The Lancaster Connects Podcast is hosted weekly by Gardner's Mattress & More co-owners Ben McClure & Jeff Giagnocavo, and can be viewed on numerous streaming services as well as listed to on your favorite podcast platforms.
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Welcome to The Big Ticket Life where you'll be inspired by driven leaders doing life and business on their terms. They break the rules, they see the opportunities. They've had the struggles, they've had highs and lows, yet they've always remained focused on the goal: a life and business led by themselves on their terms. They're unapologetically focused on their success and the success of those around them. We celebrate success around here because we live The Big Ticket Life.
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With a career spanning over 40 years in both retail and wholesale furniture and mattress industries, Pete Primeau shares his insights on sales & marketing. Regularly joined by guests from a variety of industries, this show is not just for those in the mattress and furniture business - but for any business owner or sales professional.
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In this episode, we are thrilled to welcome Meridith Alexander, a standout figure in the world of coaching and motivational speaking. Recognized as one of Creative Click’s Top Women in Business (2019) and named among Influence Digest Media’s Top 15 Coaches in Tampa (2022), Meridith is a Forbes Coaches Council Breakthrough Performance coach with a r…
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In this episode, we're joined by two remarkable guests. Scott Vaughn, the owner of Happy Zzz's Sit n' Sleep in Paducah and Benton, Kentucky, shares his journey transitioning from owning two America Mattress Stores to establishing his own successful business. Meanwhile, Scott Bidwell, a seasoned marketer and business expert with over two decades of …
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In this episode, we sit down with David, a dynamic leader with a remarkable journey from his roots in a large Amish family in New Holland, Pennsylvania, to his pivotal role at Blessings of Hope. David's story begins with his family's move to a dairy farm in Indiana when he was just 13, and his eventual return to Lancaster, PA, in 2006 to build his …
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In this episode, we dive into the impactful work of the United Disabilities Services Foundation (UDSF), a leading human services organization based in Lancaster, PA. Founded in 1970, UDSF has grown from a small local initiative to a comprehensive network providing home- and community-based services for individuals with disabilities, older adults, a…
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In this episode, we sit down with Pete, a seasoned entrepreneur with over 29 years of experience in business ownership. Pete is dedicated to helping fellow entrepreneurs transform their frustrations into freedoms by cutting through the chaos and overwhelm of running a business. Through a variety of effective frameworks, Pete empowers business owner…
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In this episode, we explore the remarkable journey of Tony Schmaltz, a dynamic force in personal development. With a knack for overcoming adversity and inspiring others, Tony shares invaluable insights on mindset mastery, wealth creation, and finding true happiness. Discover Tony's no-nonsense, humorous approach to coaching, designed to propel you …
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In this immersive experience of The Big Ticket Life, we sit down with Richie Contartesi, a truly inspiring leader whose journey from a 5’7”, 150-pound walk-on football player at Ole’ Miss to a record-breaking sales performer and bestselling author embodies the essence of resilience and determination. Featured in the movie “Rudy Ruettiger: The Walk …
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Pete and “Super-Producer” Chris Stone dig into the world of business and the mattress industry, covering a wide range of topics on the latest episode of “Ask Pete!” From Pete's personal journey and the importance of supportive partners to the impact of smart bed technology and the value of customer experience, this episode is packed with valuable i…
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In this episode, we are joined by Brad Ortenzi, the Eastern USA Regional Director of ZOE International. Brad also coordinates the Berks and Lancaster County Human Trafficking Task Forces. ZOE International is a global non-profit dedicated to eradicating human trafficking through its three pillars: Prevention, Rescue, and Restoration. With operation…
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In this episode, we chat with Donna, an International Spiritual Intelligence Method™ & Life Mastery Coach and the founder of Vibrant Living International. With over 30 years of experience, Donna is dedicated to helping individuals achieve vibrant, purpose-driven lives. She offers insights into doubling your clarity, peace, and productivity in just …
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In this episode, we chat with Jennifer West, Executive Director of Girls on the Run Lancaster. With a background in media communications and education, Jennifer co-founded the organization in 2009, dedicating 14 years as Program Director before becoming Executive Director in 2023. She’s passionate about empowering young girls and leading the organi…
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In this episode, we explore the world of sleep with Vernon Williams, better known as RJ, and Tara Day, co-owners of Jacksonville Bedding Mattresses and More. From transforming an old video game store into a thriving business to prioritizing customer satisfaction and offering personalized experiences, RJ and Tara share their journey and insights wit…
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In this episode, we explore the extraordinary life of Ed Hajim, whose journey from a tumultuous childhood marked by foster homes and orphanages to becoming a titan of Wall Street embodies resilience and generosity. Ed's memoir, "On the Road Less Traveled," vividly portrays his early struggles and eventual triumphs, illustrating the profound impact …
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In this episode, we feature Haley, an entrepreneur deeply involved in advocacy and communications, serving on the Bedford County Planning Commission and the Community Foundation of the Alleghenies. A graduate of North Carolina State University, Haley resides in the Southern Alleghenies, bringing energy and innovative ideas to expand KTA’s partnersh…
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In this episode, join Ben & Jeff as they explore the enchanting world of Magic & Wonder Dinner Theater with founder and owner, Brett Myers. Brett and his team's dedication to innovation and creativity have propelled Magic & Wonder to new heights, establishing it as a premier destination for magic enthusiasts. Discover how Brett transformed a simple…
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In this episode, we meet Lisa Marie Platske, who left a career in Federal Law enforcement after 9/11 to found Upside Thinking, LLC, an international leadership development company. With over 100,000 leaders coached worldwide, Lisa Marie specializes in transparency in leadership, executive presence, and team management. She holds degrees in Criminal…
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In this episode, we sit down with Chris Taheny, Senior Vice President of Sales at DreamFit, a seasoned veteran in the mattress industry with over a decade of experience. Chris shares insights into the evolving trends and challenges within the mattress industry, discusses the innovative approaches DreamFit is taking to meet consumer demands, and off…
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In this episode, we sit down with Steve Karns, the Regional VP of Sales for Bedding Industries Of America, bringing over 42 years of invaluable industry experience. Steve shares insights from his extensive career as a sales executive, reflecting on his collaborations with numerous large and small retailers. Joining him is Phil Carlitz, who co-owns …
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In this episode, we explore the inspiring journey of Mitch Nugent, a visionary leader dedicated to transforming Lancaster's cultural landscape through Prima, a non-profit he co-founded with his wife Diana. With a background steeped in professional theatre, Mitch has directed and produced for millions, shaping Prima into a beacon of creativity and i…
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In this episode, we sit down with Michael Liebowitz, founder of Magnetic Mind Studio, a leading messaging strategy consultancy. Michael shares his mission to revolutionize how businesses harness language to maximize their marketing and sales potential. With over 12 years of experience, Michael offers a unique perspective on leveraging behavioral ne…
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In this episode, we feature Darren Sparks, President of BedTech, and Justin Trumbo, a retail innovator. Darren Sparks aims to revolutionize retail partnerships by delivering top-quality products faster than competitors, leveraging technology to enhance both customer and partner experiences, leading to increased sales and profitability for retailers…
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In this episode, we spotlight Delaware Valley Golden Retriever Rescue (DVGRR), a 501(c)(3) non-profit that has rescued and rehomed over 6,700 dogs in its 30-year history. Based in Reinholds, PA, DVGRR operates a 6.5-acre kennel facility and is one of just four kennel-based Golden Retriever rescues in the US. DVGRR rescues 275-300 dogs annually, ran…
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In this episode, we sit down with Richard Walsh, CEO of Sharpen the Spear Coaching. Richard brings a wealth of experience as a 30-year seasoned entrepreneur, best-selling author of "Escape the Owner Prison," and a multifaceted professional. Beyond being a speaker and podcast host, Richard is a US Marine, champion boxer, black belt, and internationa…
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In this episode, we explore the world of mattresses with Larry, a seasoned veteran of the industry with over 38 years of experience. Larry's journey includes owning his own sleep shops and boasting a rich background in retail. His company serves as a trusted representative for several renowned mattress and furniture lines across multiple states. La…
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In this episode, we sit down with William J. Zee, a distinguished attorney who has dedicated the past 18 years to advocating for public and private schools, higher education institutions, and community benefit organizations across Pennsylvania and New Jersey. Bill is not only a sought-after public speaker, delivering lectures nationwide on various …
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In this episode of Money In Your Mattress, we sit down with Jeff Giagnocavo, Founder and Leader of The Big Ticket Life. With a staunch dedication to living and doing business on his own terms, Jeff shares insights from his entrepreneurial journey. He is a seasoned advocate for small businesses, draws from his co-ownership of Gardner’s Mattress & Mo…
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In this episode, international speaker and founder of 11 startups, Holly Porter, shares her transformative journey of resilience and success. A 13-time best-selling author and seasoned philanthropist, Holly's life took a dramatic turn as a COVID-19 survivor after a grueling 70-day battle. Emerging with unwavering determination, she now leads a non-…
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In this episode, Amanda Catarzi Hengst shares her remarkable journey of resilience, escaping a cult and overcoming sex trafficking to become a powerful advocate. She advised the New Zealand government, shaped legislation, and dismantled trafficking rings undercover. Today, through Inkery Co., Amanda transforms individuals by amplifying strengths wi…
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In this episode, join us as we explore the world of repurposed furniture and home decor with Amy Geib and Lisa Hoffman from Always Never Done. Their shop specializes in revitalizing old pieces, blending vintage charm with contemporary flair. Discover their unique design aesthetic that seamlessly merges the past with the present. Learn about their s…
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In this episode, we explore the intersection of autism advocacy and the mattress industry with Doug Krinsky, Founder of Ante 4 Autism and Beat Autism Now. With over 40 years of experience in the mattress industry, Doug shares insights from his extensive career, including his role as Director of Sales at 3Z Brands. Join us as we uncover Doug's journ…
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Lance is an innovative architect and serial entrepreneur, exploring the world of architecture, construction, and courageous leadership. Lance shares insights from his journey, starting his firm during a recession, to creating impactful and harmonious spaces. Together we discuss the importance of active meditation, customer service excellence, and m…
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In today's episode, Pete is joined by producer Chris Stone as they discuss the crucial elements of aggressive marketing strategies, networking, understanding customer behavior, and the challenges of successful salesmanship and entrepreneurship. Pete highlights the importance of guerrilla marketing tactics and networking through groups like BNI and …
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In this episode, we explore the heartwarming mission of GiGi's Playhouse Lancaster, the first and only Down syndrome achievement center in Pennsylvania. Since opening in 2020, they've provided free purposeful programming to individuals of all ages with Down syndrome and their families in Lancaster County and beyond. Join us as we delve into their t…
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In this episode, we meet Reinaldo Rivera Hernández, Associate Director of Tec Centro at The Spanish American Civic Association (SACA) in Lancaster, PA. With over 16 years at SACA, Reinaldo's passion lies in supporting at-risk populations. Originally from Puerto Rico, he's made Lancaster his home for 35+ years. With degrees in Human Services and Spa…
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In this impactful episode of The Big Ticket Life, host Jeff Giagnocavo engages in a profound conversation with Juan Alvarado, CEO of Raize The Bar and a Gallup Certified Strengths Coach. Juan shares his inspiring journey from the battlefield to the boardroom, offering deep insights into leadership, resilience, and intentional living. Drawing from h…
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In this episode, we delve into the fascinating journey of Joe, affectionately known as "Joe The Finance Guy." With a background steeped in the Rent-To-Own industry, Joe's mission to assist consumers with less-than-ideal credit has led to a remarkable transformation. From his humble beginnings, Joe has emerged as an expert in retail, marketing, and …
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In this compelling episode of The Big Ticket Life, we sit down with Lion Goodman, the founder of the Clear Beliefs Institute, to explore the profound impact of our beliefs on our reality. With over 40 years of experience as an executive coach, teacher, healer, and Subconscious Pattern Detective, Lion shares his groundbreaking Clear Beliefs Method f…
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In this episode, we sit down with Andrew Carrington, co-founder of Sleep Nerdz, and Keith Messenger, founder of Sleep Solutions Inc. With Andrew's remarkable journey through the mattress industry and Keith's passion for sleep health, they're revolutionizing our understanding of restful sleep. Join us as we delve into their combined expertise and in…
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In this episode, we uncover the remarkable journeys of Michelle Harbaugh and Adriana Witman, whose dedication to early education has shaped Steps to Success. Michelle Harbaugh, Executive Director: With a BSE in Elementary Education, Michelle's teaching career led her from Lancaster to Philadelphia before founding Steps to Success. Her vision merges…
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In this episode, we sit down with Blake Austin, a seasoned professional with over 12 years of combined expertise in sales and the fitness industry. As the founder and owner of MattressAI, Blake is on a mission to transform the way mattress retailers and customers interact with each other. Through his innovative software solutions, Blake aims to str…
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Join us as we pay tribute to fallen veterans, learn about flag folding traditions, and understand the importance of Memorial Day versus Veterans Day. Joining Ben and Jeff is Kristy Orzechowsky, a Vet 21 Salue Honor Guard and hero. Discover the significance of Taps, the rifle volley, and the role of Vet 21 Honor Guard in honoring our heroes. Find ou…
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In this episode, we're thrilled to introduce Tyler Martin, a Certified Business Coach and CPA renowned for his ability to elevate businesses. With a remarkable entrepreneurial journey marked by scaling staffing and CPA firms to impressive heights, Tyler brings over two decades of real-world experience to the table. His expertise extends to guiding …
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In this follow-up episode, we continue our enlightening discussion with Karen Converse on the art of better sleep conversations. Drawing from her extensive 20 years of experience in sales, marketing, training, and retail business management, Karen shares invaluable insights applicable to everyone, regardless of their role in the industry. With her …
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In this episode, we sit down with Mike, a seasoned sales and operations executive with over two decades of industry experience. Throughout his career, Mike has cultivated a reputation for fostering vibrant company cultures centered around performance and innovative thinking. With a track record of success in steering both medium and large-sized com…
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In this episode, we explore the vibrant world of independent bookstores with Julie, one of the owners of Pocket Books Shop in Lancaster, PA. Alongside her friends Austin and Jess, Julie, embarked on a journey to create a haven for book lovers, emphasizing inclusivity and community. From fulfilling dreams of a life surrounded by books to fostering a…
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In this episode, we're joined by two remarkable guests. Scott Bidwell, a seasoned marketer and business expert with over two decades of experience, brings invaluable insights from his work with non-profit and for-profit ventures. Meanwhile, Scott Vaughn, the owner of Happy Zzz's Sit n' Sleep in Paducah and Benton, Kentucky, shares his journey trans…
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In this episode, Jeff sits down with Dr. Tara Perry, a distinguished Clinical Hypnotherapist and Doctor of Acupuncture and Chinese Medicine. With over two decades of experience, Dr. Perry specializes in Core Trauma Transformation, guiding individuals to unearth their deepest barriers, embrace their true selves, and flourish with unwavering confiden…
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In this episode, we are thrilled to welcome Scott Drackley, the Founder and Artistic Director of Penn Square Opera and Penn Square Music Conservatory. Scott's passion for nurturing young, professional opera singers and providing exceptional musical education through Penn Square Opera and Penn Square Music Conservatory shines through in his dedicati…
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Albert Perry, a towering figure in real estate and the 100th President of the Pennsylvania Association of Realtors®, will delve into the seldom-discussed emotional landscape of leadership. With 28 years in real estate, influenced by his mother's legacy and his role as a guiding force at Pennsylvania's number one Century 21 brokerage, Al brings a we…
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