We wanted to show there was another way to build and lead businesses. So Hospitality Mavericks was born. We wanted to gather together the world’s Mavericks who do things differently from the norm. They are leaders from all walks of life who have shown and proven that there is a better way forward without cashing out on their values; ripping off their people, community and planet. That was over ten years ago. Since then we've worked with and interviewed more than 200 leaders, thinkers and exp ...
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Love it or hate it, all of us have jumped on to the digitalization bandwagon. That said, how is digitalization treating you? Are you getting optimal ROI results from your investments or is your organization still grappling with resistance to a cultural shift? Across the globe, Industry 4.0 is defining the rise of smart enterprise, giving a competitive edge to those who embrace it. But, despite holding massive potential in terms of future success for both discrete and process industry, in rea ...
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In the age of FAKE NEWS, brave souls are needed to fight through the noise and give accountants in practice the support and information they deserve. David Boyar and Paul Meissner share a passion for the role Accountants play in the Australian economy. As the engine room of the economy, small - medium businesses rely on their accountant for technical knowledge, business acumen and professional (and often personal) support. As the way accountants work (through technology) and service (through ...
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'Selling to Enterprises' is a humble effort to discuss and learn from the experiences of various leaders with a focus on selling to Enterprises. Zia interviews senior corporate executives (top decision makers & key influencers) , business advisors, sales leaders ( quota-carrying reps & sales heads) and key business / P&L heads, to discuss various topics related to selling to Enterprises. Please write to zia@sellingtoenterprises.com with your feedback and suggestions. Thanks for listening.
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#273 Julio Bruno Executive Chairman of the Lío Group - Building a Purpose-Driven Enterprise
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In this episode, Michael Tingsager interviews Julio Bruno, a global CEO, board director, investor, and author of 'Passion to Lead.' Julio shares his journey to becoming a leader in business and hospitality, his current projects, and the purpose that drives him. The conversation explores the principles from his book, navigating leadership in a post-…
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#272 Jack Lander Co-Founder and MD of Pizzarova - Building Sustainable Culture in Hospitality
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Michael Tingsager hosts Jack Lander, co-founder and MD of Pizzarova, to discuss what Maverick leaders do to build successful businesses that positively impact society and the environment. Jack shares Pizzarova's journey from a mobile pizza oven to a four-unit establishment, emphasizing the importance of building a strong culture and giving employee…
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#271 Jason E. Brooks Author, Coach, Consultant at Jason E Brooks - Transforming Restaurant Managers to Hospitable Leaders
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In this insightful episode, the host interviews Jason E. Brooks, an experienced restaurant coach and author of 'Every Leader Needs Followers: 10 Keys to Transform Restaurant Managers to Hospitality Leaders.' Jason shares his journey in the hospitality industry and detailed insights from his book which emphasizes transitioning from manager to leader…
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#270 Madeleine Geach Leadership Coach at The Good Life - Building Positive Work Cultures
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Michael Tingsager is joined by Madeleine Geach, a renowned hospitality leadership coach. They discuss the critical disciplines of culture and leadership essential for retaining staff and creating celebrated organizations in the hospitality industry. The episode delves into how businesses can build and maintain positive work cultures by focusing on …
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#269 Obadiah Ostergard CEO at Vine Hospitality - Building a People-First Hospitality Business
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In this episode, we delve into the journey of Obadiah Ostergard, CEO of Vine Hospitality, discussing the importance of a people-first approach in building a successful hospitality business. Obadiah shares his personal journey from working in a kitchen to his current role, emphasizing the significance of nurturing relationships and professional grow…
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#268 Mario C. Bauer, the "Teddy Bear", Foodie - Serial Entrepreneur, Investor, Podcaster & Passionate Coach
1:11:38
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In this episode, Michael welcomes Mario, an entrepreneur with a diverse background in the hospitality industry. They discuss the concept of 'Schwellenangst' – the fear of crossing thresholds when making significant decisions in life and business. Mario shares his journey from investment banking to running multiple successful hospitality ventures in…
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#4 Carl Johan Paulsen CEO of Noon - Revolutionizing Food and Business Culture
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Welcome to episode 4 of the Special Edition podcast series “EXPANSION THROUGH CULTURE - The Scandi Way”. In this episode, the guest is Carl Johan Paulsen, CEO of Noon, BaneGaarden, and Table, a maverick food company from Copenhagen, for a journey into how they have built a culture that gives them a competitive edge. Carl Johan and Michael dive into…
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#267 Thomas Stroppel Head of L&D at Dishoom - Harnessing Technology to Build a Unique Culture in Hospitality
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In this episode centered around hospitality and learning & development (L&D), the host meets Thomas near London Bridge to explore how technology can be leveraged to build a unique organizational culture. The discussion delves into Thomas's intriguing journey from rural America to a significant role at Dishoom in London, emphasizing how his experien…
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#266 Shellye Archambeau Fortune 500 board director, strategic advisor, former CEO and author - The Journey to CEO: Shellye Archambeau’s Blueprint for Success
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Shellye Archambeau shares her inspirational journey from aspiring to be a CEO at 16 to becoming the leader of MetricStream and a prominent figure in the tech industry. Shellye discusses the importance of setting clear goals, the value of planning, and overcoming obstacles such as imposter syndrome. She emphasizes the need for leaders to be clear, i…
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#265 Michael Tingsager interview by Jennifer Ryan
1:18:09
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Jennifer Ryan turns the tables and interviews the host, Michael, about his fascinating journey in the hospitality industry. Michael shares his experiences growing up in a family-run food business in Denmark, holding leadership roles at McDonald's, and launching his own ventures. Key lessons include the importance of continuous improvement, humility…
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#264 Mark Gilligan Founder at Wizso - Revolutionizing Water Conservation
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In this episode, Michael interviews Mark, a civil engineer and former managing director in the environmental consultancy sector who introduces Wizso, an innovative solution aimed at transforming the way water is used in toilet facilities. Mark narrates his unexpected journey from McDonald's water-saving initiatives to developing Wizso—an environmen…
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#263 Holly Hallam Co-Owner of DESIGNLSM - The Art and Strategy of Hospitality Design
1:08:48
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This episode delves into the intricate process of creating standout hospitality concepts in a competitive market, emphasizing the importance of human connection in the digital age. The guest, Holly Hallam, Managing Director of Design LSM, shares her unique journey from TV and marketing to redefining the hospitality design experience. Through strate…
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#262 Joshua Jarvis Co-Founder & CEO at Big Appetite Co - Transforming Business and Life with AI
1:14:29
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In this episode, Josh shares his journey from fashion to founding Wingshack and later Big Appetite, focusing on how AI has been instrumental in driving business innovation, optimizing operations, and improving customer relationships. Additionally, Josh advocates for the positive impact of AI on life, promoting travel, new experiences, and the embra…
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#261 Feri Naseh Founder & CEO at MeTime Healing on Making Mental Health Support Affordable
1:01:22
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In this episode, you will hear from Feri Naseh, the founder and CEO of MeTime Healing, an innovative platform addressing mental health concerns. MeTime Healing aims to make emotional and behavioral guidance accessible and affordable. Our discussion covers the platform’s genesis, its mission to provide healing without borders, and how it connects us…
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#260 Reena Miglani and Chef Ajay Walia from Silicon Valley to Opening Saffron Indian Bistro
1:12:26
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In this episode, Michael is joined by guests Chef Ajay Walia and his wife Reena Miglani to learn about their entrepreneurial journey from Silicon Valley to opening Saffron Indian Bistro, serving northern and southern Indian cuisine. The conversation highlights the importance of creating a heart-centered and profitable business, the power of human c…
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#259 Cristian Grossmann, Co-Founder & CEO at BeeKeeper on Creating a Frontline Success System
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Cristian Grossmann,, Co-Founder & CEO at BeeKeeper, joins Michael in this week's episode. Christian shares insights on the journey of creating Beekeeper, a platform designed to transform communication and engagement with frontline hospitality teams. The discussion covers the challenges faced by frontline workers, including the lack of digital tools…
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#258 Matthew Cameron Founder of TMC Consulting on Enhancing Work Environments
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Today we're joined by Matthew Cameron, a consultant dedicated to improving employee retention, performance, and well-being in hospitality businesses. They explore Matthew's transformative journey from a challenging hospitality career, marked by a personal crisis, to his current mission of enhancing the work environment for others. Matthew shares th…
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#257 Dan Simons Co-Owner at Farmers Restaurant Group on Mental Health Resources & Support
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Dan Simons, the co-founder and CEO of Farmers Restaurant Group, known for its unique business model and dedication to sustainability, joins Michael again on the podcast. Nearly two years since their last discussion, they delve into how the business has evolved. Instead, the conversation highlights Dan's commitment to improving mental health in the …
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#256 Tai Ricci Partner at Hi Neighbor Hospitality Group on Building Culture & Empowering Employees
1:03:25
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Tai Ricci, partner at Hi Neighbor Hospitality Group, joins us for this episode. Tai explores a range of topics critical for success in the hospitality business, focusing on innovation, culture, leadership, and the impact on communities. She shares her journey from her creative background into the world of hospitality, highlighting how personal expe…
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#255 Dr. Vincent Walsh - Global Circular & Regenerative Living Systems Expert
1:06:49
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In this episode, Dr. Vincent Walsh, a UK-based circular regenerative food and agriculture expert, shares his journey, insights, and aspirations in making a positive, everlasting impact on the food system through consulting with major UK food and beverage companies. Dr. Vincent discusses the significance of understanding nature's evolution, circular…
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#254 Dan Newman - Managing Director at Hospitality Rewards on Improving Employee Benefits
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Dan Newman, the Managing Director of Hospitality Rewards, the UK's first employee benefits platform for the hospitality trade joins us in this episode. Dan and Michael discuss the mission of Hospitality Rewards to improve financial, mental, and physical health benefits for employees in the hospitality sector, moving beyond traditional compensation …
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#253 Larry Korman - President of AKA Hotel Residences on the Art of Leadership
1:06:23
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Larry Korman is back on the podcast for this week’s episode to talk all about the value of maintaining consistency in business operations, regardless of external circumstances. He provides insights into the importance of humanizing the hospitality experience, especially in unprecedented times, like during the pandemic. Larry also reiterates his com…
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#252 Natalie Campbell & Charlotte Harrington, Co-CEO's at BELU on Transforming the Industry's Approach to Water
1:14:06
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Natalie Campbell and Charlotte Harrington, Co-CEOs of BELU, join Michael today on the podcast. BELU is a Social Enterprise focusing on transforming the hospitality industry's approach to water, using an innovative business model to deliver top-notch water service to venues while contributing significantly to social and environmental causes. The epi…
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# 3 Morten P. Ortwed Founding Partner at DiningSix on Bringing Authenticity to Your Company Culture
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Welcome to episode 3 of the Special Edition podcast series “EXPANSION THROUGH CULTURE - The Scandi Way”. We are joined by owner/operator Morten P. Ortwed, founding partner at DiningSix, a Danish restaurant company redefining the dining experience. Morten and Michael dive into: The journey of DiningSix and how they came to expand into multiple count…
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#251 Rob Liddiard - Implementer at EOS on Leading With Vision
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In this episode, Michael has a conversation with Rob Liddiard about applying the principles of the Entrepreneurial Operating System (EOS) in businesses to increase profitability and create heart-centered operations. EOS, is a holistic system that organisations can employ to realize visions, increase accountability and strengthen team health. Rob sh…
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1. Can CA regulate the profession? | MYOB's ripper new add | The biggest innovation in 10 years
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As Statler said to Waldorf, the witty old blokes in the VIP box on the Muppet show; “There’s a lot to be said about this program.” To which Waldorf quipped back; “Too bad you can’t say it on a family show!” The bothed harrumphed and probably cut to a clip of Kermit trying to get animal ready for his next scene. And in the spirit of that nostalgia T…
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#250 Jennifer Ryan - Co-Founder at Croux on Solving The Staffing Crisis
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The conversation revolves around Jennifer's journey from an English major to the dynamic world of entrepreneurship. She discusses her passion for solving problems in the hospitality industry with the establishment of Croux. Croux is a platform that bridges the gap between businesses in need of temporary staff and individuals craving job flexibility…
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#249 Ed Barry Founder at Edify - Improving Profitability in the Hospitality Business
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Ed Barry, the owner of Edify, a business analytics tool for hospitality businesses, discusses his experiences as a former operator. He shares the insights gained from running his coffee shop chain, Over Under Coffee, and how they led him to envision a technology solution to address various operational challenges in hospitality. Ed also highlights t…
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# 2 Simon Wanler Co-Founder and CEO Bastard Burgers on a Decade of Scaling Culture
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Welcome to episode 2 of the Special Edition of “EXPANSION THROUGH CULTURE - The Scandi Way”. Michael talks with Simon Wanler, Co-Founder and CEO of Bastard Burger: They Delve into the story of Simon and the renowned burger chain, exploring the vision, mission, and success driving Bastard Burger's rise. Uncover how Bastard Burger's mastery of cultur…
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# 1 EXPANSION THROUGH CULTURE - The Scandi Way
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Welcome to the Special Edition of “EXPANSION THROUGH CULTURE - The Scandi Way”. In this kickoff episode, your hosts Christopher Cato Lavebrand and Michael Tingsager spill the beans on why Ziik and Hospitality Mavericks joined forces for this exclusive podcast series. They discuss how hospitality is facing its toughest challenges ever! Why today's e…
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#248 Kyle C Grant Founder at Oxwash - Revolutionizing Textile Cleaning
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In this episode, Kyle Grant, the founder and CEO of Oxwash, a company revolutionizing the laundry industry, discusses the environmental impact of traditional laundering methods and how his company strives to significantly lessen it. Kyle details several of Oxwash's innovations, such as cold washing, the use of ozone super saturation, net zero laund…
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#247 Greg Marchand Chef and Founder of Frenchie -The Journey of Culinary Excellence
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In this insightful episode, renowned chef and founder of the globally acclaimed Frenchie restaurant group, Greg Marchand, reflects on the landscape of high end dining and its numerous challenges. Greg discusses his entrepreneurial path and strategic responses to global events and consumer preferences evolution. He also highlights the importance of …
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#246 Wayne Baker Author of All You Have to Do Is Ask - Achieving Success Through Reciprocity
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In this honest and informative conversation, Wayne Baker, author of the transformative book 'All You Have to do is Ask', delves into key themes of his work and the integral part they play in personal and organizational success. Discussing reasons why people struggle to ask for help, he points out factors such as societal pressure, innate fears, and…
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#245 Jeannette Hyde Nutritional Therapist and Writer - Unlocking Gut Health for Enhanced Immunity and Longevity
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Jeannette Hyde, Nutritional Therapist and Writer, shares her journey from being a journalist to a nutritional therapist fascinated with gut health. This episode delves into the relationship between food, the microbiome, and one's overall health. Jeannette's approach to better gut health involves consuming a variety of plants, including 'live' food,…
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#244 Ally Gordon Coach, Confidant, and Mentor - Envisioning Your Life and Setting Goals
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Ally Gordon, a successful coach and mentor, returns to discuss how to create a vision and set goals that align with our values, aspirations, and future plans. He stresses on the importance of recognizing our limitations and working around them, as well as challenging our beliefs and understanding our identity and purpose. He shares practical tips s…
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#243 Darren Spicer CEO and Co-Founder at Clutch Coffee Bar - Redefining the Drive-Thru Beverage Experience
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Today we speak with Darren Spicer bout redefining the drive-thru beverage experience with Clutch Coffee Bar. In this episode, Darren Spicer, CEO and co-founder of Clutch Coffee Bar talks about his U.S. based coffee company’s mission to redefine the drive-thru beverage experience. He discusses their emphasis on human interaction over AI technology i…
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#242 Darragh Fanning GM Ireland at Zambrero Ireland - From Rugby Field To Restaurant Franchise
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In this episode, former rugby player and current general manager of Zambrero Ireland, Darragh Fanning, shares his transition from professional sports to running a fast-growing restaurant chain, Zambrero. Zambrero is Australia's largest Mexican restaurant franchise with a strong focus on donating meals to those in need. Darragh talks about his entre…
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#241 Chip Klose The Restaurant Coach - on building a profitable business
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This week we have fellow podcaster, Chip Klose, The Restaurant Coach, dive into building profitable businesses. In this conversation, Chip emphasizes the importance of understanding the restaurant as a business and the necessity of profit to survive and make a positive impact on society. He describes his journey from operations within the restauran…
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#240 Edward Hess Professor and Author on Creating Your Best Self
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Today we speak with Edward D. Hess--Professor Emeritus of Business Administration, Darden School of Business. This conversation covers human behaviour and mental function, emphasizing that humans are hardwired to seek affirmation or confirmation of their beliefs and personal narratives. Edward highlights the need to overcome inherent tendencies to …
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#239 Restaurateur Jeremy King OBE on that your competitive edge is your people
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Jeremy became one of London’s most successful restaurateurs after meeting partner Chris Corbin at Langan’s Brasserie. Jeremy King shares his journey into the world of hospitality, his beliefs about putting people first, and his perspective on the role of intuition in decision-making. He shares reflections on the early days of his career, Jeremy hig…
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#238 Denise Dupré Co-Founder at Champagne Hospitality on making memorable experiences for your people and guests
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This week we cover cultivating culture and sustainability in the hospitality industry with Denise Dupré. In this discussion, we focus on the crucial role of culture in the hospitality industry, the method to get the right people in the right positions, and how businesses can tackle global challenges such as climate change. Denise discusses her fami…
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#237 David Lund Hotel Financial Coach at Hotel Financial Coach on The power of knowing your numbers
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This week we speak with David Lund about his new book THe Prosperous Hotelier - a guide to hotel financial literacy. David Lund discusses the concept of 'Hospitality Financial Leadership', advocating for those in the industry to have not just monetary prosperity, but also more time for family, friends and communities. He explains how by seeking hel…
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#236 Herman Koppe - Business Transformer at Herman Koppe - The Power of Social Selling
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In this comprehensive conversation, Herman Koppe, a former executive at Nestle and a social selling expert, discusses the significance of social selling in building meaningful relationships in the professional world, especially on LinkedIn. He highlights how its use shouldn't just revolve around promotional content but about sharing value-adding an…
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#235 Stefano Cuomo CEO of Macknade - Leading a 6th-generation family business
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Stefano shares his journey and how it is to lead a 6th-generation family business as CEO of Macknade. Stefano breaks down his mission to successfully carry on the legacy of his parents and cultivate community with food and drink within Macknade. We also discuss his goals of human environment harmony and his philosophy on culture and people. Lastly,…
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#234 Hamish Cook Head of Food Group Services at ISS - How to combat Carbon through Food
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Meet Hamish Cook - Head of Group Food Services at ISS. ISS is a leading global workplace experience and facility management company. In this week's conversation, we speak with Hamish about his start in the food industry, ISS' mission to reduce waste and carbon, encouraging plant-rich eating and the power of pulses/beans. We also discuss challenges …
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#233 Shawn Askinosie Founder and CEO at Askinosie Chocolate - Building a business as a force for good
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Shawn Askinosie Founder and CEO of Askinosie Chocolate returns to the podcast. On Episode #169, we talked about why he started the business and his book Meaningful Work. In this conversation, Shawn shares his experiences with his origin trips and his mission to give back to the communities. He also talks about his Chocolate University Foundation wh…
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#232 Victoria Freeman and Holly Norrington from Thomas Franks - Building a people first business busiuness
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This week we hear from Director of People & Training Victoria Freeman and HR & Training Manager Holly Norrington from the award-winning catering company Thomas Franks. In this week's conversation, Vicky and Holly cover their business model, how they were able to build upon their values through feeding initiatives during COVID-19, the beliefs they s…
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#231 Klaudia Mitura Podcast Host at The Happiness Challenge - Finding Happiness in Life and Work.
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Klaudia Mitura, podcast host, for The Happiness Challenges, comes back on the show to discuss how she test drives happiness hacks for when times are tougher through the science of happiness. Klaudia explains how she researches happiness and how she encourages people to create more happiness rather than relying on the brain to dish out those emotion…
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#230 Frederick Szydlowski Co-Founder of Embargo - The Power of Customer Loyalty
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This is Frederick Szydlowski, Co-Founder of Embargo, a CRM & loyalty data engine platform helping coffee shops, bakeries & quick-service restaurants connect with their key customers to drive repeat business across every customer journey. This week, we speak with Frederick on how he founded Embargo, key takeaways for businesses to build relationship…
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#229 Fergus Navaratnam-Blair Research Director at NRG - Can AI transform travel and hospitality
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Fergus Navaratnam-Blair Research Director at National Research Group, a research agency that focuses on the intersection of media, culture, and technology. In this conversation, Fergus breaks down AI; how AI can improve technologies, transform tasks in the travel industry, if consumers can truly trust where AI is now, human accountability through A…
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