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Lean By Design

Oscar Gonzalez & Lawrence Wong

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Lean By Design takes a deep look into the complex, ever-changing world of the biotech, pharma, and related industries from the lens of workflow design. Come along as our hosts, Oscar and Lawrence, explore the relationship between the people and workflow design by chatting with industry leaders. These innovators will share their stories about the risks they’ve taken in re-designing solutions to often complex problems. Join us to learn from industry experts as they deliver practical tips and t ...
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Brion Hurley from Business Performance Improvement shares his takes and thoughts on a variety of topics related to process improvement (specifically Lean and Six Sigma methods), Bursts are rapid improvement activities, so this sounded like a good word to use for these short audio clips. We'll try to keep them under 10 minutes each. Have a question? Use the anchor app to leave us a voice message, and we might pick your question for our next episode!
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On the Shoulders of Giants

Dave Griffith & Max Krug

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On The Shoulders of Giants is a show by Max Krug and Dave Griffith discussing Operational Excellence. Operational Excellence focuses on achieving breakthrough results by establishing alignment throughout an organization. Breakthrough means MASSIVE CHANGE, the kind that will totally reshape an organization. If you only want to get 5% better, this show is not for you! We discuss TQM, TOC, Lean, Six Sigma, as well as other tools and methods to find those breakthrough results. Our goal is to sha ...
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Send us a Text Message. Ever wondered how to supercharge your company's operations without expanding your team? In this episode of Lean by Design, host Oscar Gonzalez reveals innovative strategies from a recent project with a dynamic 100-person company. Discover how you can enhance workflow efficiency by reimagining and optimizing your existing dat…
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This is part 3 of the 2006 speech given by Rockwell Collins CEO, Clay Jones. I worked at Rockwell Collins from 1999-2017, and was heavily involved in the Lean Electronics program. In this clip, you'll hear him discuss why they brought in some external consultants like John Shook and Denny Mead to try and figure out why all the improvements were not…
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This is part 2 of the 2006 speech given by Rockwell Collins CEO, Clay Jones. I worked at Rockwell Collins from 1999-2017, and was heavily involved in the Lean Electronics program. In this clip, you'll hear him discuss how they created and rolled out Lean Electronics program across both manufacturing and the office, and selected Decorah (Iowa) as th…
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For the next few podcasts, I'll be sharing clips from a 2006 speech given by Rockwell Collins CEO, Clay Jones. I worked at Rockwell Collins from 1999-2017, and was heavily involved in the Lean Electronics program. I credit Clay and the "Lean Electronics" program for giving me the skills and experience to make this my passion, allowing me to eventua…
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In a recent class I taught, we were discussing the Project Charter, which asks you to fill in the baseline data for the metric you're trying to improve. I explain how you need to be persistent to find data, and not to start a project if you don't have any data, especially for a training class, or for your first project. I also answer a student ques…
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In this podcast, I share a short clip from a recent training class, explaining the benefits of Lean Six Sigma Green Belt training to an organization, but more importantly, why it's important to the people attending the clas personally. If you're interested in taking a Lean, Green Belt or Black Belt course, consider these self-paced affordable cours…
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In episode 101, I share an interview clip from John Barnett, former Boeing Quality Manager, as he discusses the culture of quality that might explain the recent airline issues. He was found dead while he was giving a deposition about his former company, but I don't go into those details. I wanted to share my insights about a comment he made that in…
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Send us a Text Message. -Effective Project Portfolio Management Strategies -Challenges and Opportunities in PPM Tools -Implementing Technology in Organizational Processes -Effective Deployment of PPM Tools IDC White Paper: The Power of Next-Gen Project and Portfolio Management https://www.smartsheet.com/inside-smartsheet/research/IDC-project-portfo…
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In episode 100, I share a segment of a Lean Six Sigma Green Belt training course I conducted, where I went into details about the Fishbone Diagram and the 6 M's, and I thought you might find it useful. When you are trying to uncover possible causes of a problem, using the 6 M's with a Fishbone Diagram is a great way to enhance your team brainstormi…
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In episode 97, we released an excerpt by Elisabeth Swan from "Lean Six Sigma for Good: Lessons from the Gemba (Volume 1)" This is an excerpt from the audiobook version Volume 1. I share the story of running a small nonprofit organization in Portland, called Recycling Advocates (now called Waste-free Advocates). We created a fundraiser conference ca…
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Send us a Text Message. - Unpacks insights from ISPE Facilities of the Future Conference - Focuses on sustainability and digital evolution in pharma - Next-gen facilities are efficient and eco-friendly - Shift to interconnected data systems revolutionizes research - Tools like Benchling streamline data and asset management - Networking fosters coll…
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In this podcast, I expand on Podcast #96, where I talked about the questions to consider in a training and coaching program. I go through 6 different case studies of customized training and coaching programs I've helped develop with clients to meet their specific needs, and how the payback on training is often as short as a few months! If you'd lik…
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This is an excerpt from the audiobook version of "Lean Six Sigma for Good: Lessons from the Gemba (Volume 2)" Elisabeth Swan shares the story of volunteering with the Cape Cod Childcare Development nonprofit organization. She discusses getting a call from the CEO to help the organization utilize more Lean Six Sigma Green Belt skills and methods wit…
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When I talk to clients about training their team, that usually opens up a lot of questions in my mind that we'll need to discuss before I can give them a ballpark number quote. In this podcast, I run through the questions you need to consider in order to create an effective training program that will result in hands-on application and payback on th…
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Send us a Text Message. - Unexpected team bonding and strategic planning during a snowed-in off-site retreat at Sigma Lab Consulting - Reflecting on past year's successes and future opportunities - Team cohesion and unique problem-solving approach leading to repeat engagements with diverse clients - Integrating Lean Six Sigma with deep industry kno…
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To explain the concepts of hypothesis testing (null and alternative hypothesis statements), I use an example of James Bond. His famous line is "shaken, not stirred" when ordering a martini. In a hypothesis test, we would set the null (default) hypothesis to say that he cannot tell the difference. The alternative hypothesis would be proven if there …
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Send us a Text Message. - Boost R&D team efficiency through collaboration and accountability - Address inefficiencies in most R&D projects - Cultivate a successful life sciences workplace culture - Refine data for actionable insights and shared ownership - Align project goals with corporate objectives - Optimize equipment scheduling for lab efficie…
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Back in 2020, I created a course called "Home Efficiency Using Japanese Lean Productivity Techniques" and I'm offering a free coaching program this month to help you complete the course and get help implementing the concepts into your personal life. Are you interested? Contact me at brion@biz-pi.com Links ⁠⁠⁠⁠⁠⁠⁠⁠Home Efficiency Using Japanese Lean…
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Send us a Text Message. - Highlight the critical importance of a robust asset management strategy. - Discuss maintenance scheduling, coordination, and the power of clear communication. - Emphasize post-service rituals to ensure optimal equipment performance. - Share personal experiences and lessons learned from overlooked maintenance. - Advocate fo…
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Send us a Text Message. - Discover actionable strategies for success, including data-driven decisions and effective communication. - Learn why operational excellence involves refining resources, not just adding them. - Unlock the power of performance metrics and turning concerns into quantifiable data. - Explore making lasting workflow adjustments …
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In one of my recent Six Sigma classes, I provide a simplistic explanation of SPC and control charts, and why they are essential to detecting problems quickly in your processes. If you're interested in learning more about SPC, check out the link below. Links ⁠⁠⁠⁠⁠SPC Module within Six Sigma Green Belt Training ⁠Lean Six Sigma Project Coaching Progra…
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Send us a Text Message. - Uncover the potential of inventory management for business success. - Dive into laboratory inventory and budget management intricacies. - Learn the art of categorizing items in databases and tracking consumable usage. - Explore unique inventory challenges in manufacturing, including traceability and equipment reliability. …
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In one of my recent Lean classes, I discuss the difference between planning kaizen events and working kaizen events. Planning events end up with a 90-day implemenatation plan. Working events end up with 80% completion of actions by the end of the event, with 30 days to complete the remaining 20% of the actions. I try and encourage more working sess…
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In one of my recent Lean classes, I discuss ways to engage front line workers in working kaizen events. I talk about the differences between working and planning sessions in my last podcast. I discuss options for working ahead, catching up afterwards, having half-day sessions (half kaizen, half working), splitting the event across many shifts, and …
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Send us a Text Message. - Explore challenges and the fast-paced nature of R&D. - Discuss the merits and demerits of the waterfall approach. - Offer tips for maintaining momentum in short task sprints. - Provide insights on optimizing R&D timelines. - Highlight the importance of clear timeline structure and adaptability. - Share practical strategies…
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I've been helping set up a webinar series with support from the Iowa Sustainable Business Forum and the Iowa Lean Consortium. There are two webinars you can choose from, or sign up for both. I will be presenting the first webinar, Lean Methods for Sustainable Organizations. I will introduce those in sustainability roles to Lean methods, which have …
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In this episode, I answer another question in one of my Six Sigma classes. The student said they were having supplier issues, but the data wasn't very good. There is a plan to implement a data collection system, but it might not be ready for a few months. Should she wait until the system is ready and then start her project, or start now and collect…
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Send us a Text Message. - Explore a year in the life of Sigma Lab Consulting. - Share the rollercoaster journey, trials, triumphs, and memorable moments with clients. - Spotlight on work-life balance and the world of consulting. - Discuss the art of simplification, process optimization, and creative problem-solving. - Highlight the importance of bu…
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In this episode, I answer a question in one of my Six Sigma classes. The student said they were not sure if their project could be used, because it alreadys mentions some solutions to the problem, and the training said no solutions can be defined at the beginning of a Six Sigma project. He wanted to know how to handle this situation, which is very …
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In this podcast, I discuss the Taguchi Loss Function again, this time using some real-life examples. I discuss hotel pool temperatures, solar eclipses, and fruit ripeness. I originally talked about this topic in Episode 37, explaining how an increase in variation away from the target value (even within specification limits) leads to an exponential …
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In this episode, I go through TIM WOODS, which is an acronym to describe the 8 types of waste in a process. As an example, I discuss how the 8 wastes apply to recent camping trips I've been making with my wife this summer and fall. Hopefully, this gives you some ideas on how to see waste in your daily activities and work tasks. Sorry for the length…
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In this episode, I discuss some common criticisms about Six Sigma that I've been hearing about over the years. These tend to make their rounds on LinkedIn every few months or years, so I wanted to take each one and go much deeper in the podcast than I can online. Let's start with one of the biggest ones, the 1.5 sigma shift, also called the Motorol…
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In this episode, I discuss my work with a client that is trying to improve their sustainability score. One of the next steps is to establish a goal for electricity reduction, since it is a large contributor to their carbon footprint. I explain how to apply process mapping to heating and cooling a building, and why regression modeling and analysis c…
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In this episode, I discuss an interview and discussion I had with Climate Change Professional and former Quality executive, David Saunders. We talk about how to leverage your skills of process and quality improvement to improve the environment and help mitigate climate change. Links Full interview with David Saunders: Video | Audio Podcast Need hel…
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In this episode, I share some audio from a presentation I gave to Lean Portland for their July Happy Hour. I discussed Statistical Process Control (SPC) and how to detect out of control conditions. I'm sharing two questions that were asked at the end of the talk: 1) For office applications of SPC, what software package would be recommended to make …
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In this episode, I share the audio from a presentation I gave to Lean Portland for their July Happy Hour. I discuss Statistical Process Control (SPC) and why it's not seen very much in Toyota facilities anymore. I also include a question that was asked related to the transition from monitoring outputs to inputs. The full presentation can be watched…
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In this episode, I discuss the Washington State Department of Ecology Lean and Green program that I've been supporting the last few years as a consultant. The audio is an interview with the program administrator and my contact point at Ecology, Hugh O'Neill. He shares how this program can help businesses save money, reduce their environmental impac…
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In this episode, I discuss how to measure variation in a process, using Range and Standard Deviation. Variation is an important concept to understand how to improve a process. This was audio from a recent Six Sigma Yellow Belt course I taught. You might have heard of these concepts before, but hopefully it will be a good refresher for you. Links Op…
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The following topic was taken from one of my recent Yellow Belt courses, explaining how to use Mean (or average) and Median to measure the middle of a set of data, whether it is solar panel production, calories eaten per day or electricity consumed per day. Links OpEx Learning Yellow Belt Course Need help in your organization? ⁠⁠⁠Let's talk! Schedu…
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For one of my clients, we conducted a survey of their employees to understand if daily huddles were helping them be more engaged in their work. The results of the 7 questions found a statistically significant improvement in scores after the huddles were implemented. Listen to the episode to learn more about the questions and the Paired T-test analy…
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In this episode, I share some audio about DMAIC from a recent class I taught, and I thought you'd find it helpful. I express the importance of ignoring improvement ideas in a DMAIC project until after you go through Define, Measure and Analyze first. You will get pressure to jump to Improve before you're ready, so resist that urge and trust the pro…
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In this episode, I discuss an improvement I made at home, that saved time in my personal life, and why small improvements are worth pursuing and not overlooking. I also discuss how small sample sizes are not a barrier to running statistical tests of significance or hypothesis tests. Links 2 Second Lean with Paul Akers Need help in your organization…
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In this episode, I discuss the importance of the Control phase in a Six Sigma DMAIC Improvement project, including the key considerations to make before closing out your improvement activity. Create a system and/or process to monitor the results Update any documentation of the processes and procedures Update any training of the processes Create a r…
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Send us a Text Message. What happens when an equity firm wants to add to their portfolio? Only the asset is not quite polished for purchase? In this episode we connect with Jon Holden, Private Equity Management Consultant. Jon walks us through various examples of how private equity firms launch teams into organizations in an effort to improve proce…
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Send us a Text Message. In this episode, we connect with Ryan Dunlap, Founder & Chief Conflict Officer of Conflictish, a conflict strategy firm dedicated to helping leaders improve how they lead themselves and others through conflict. Conflict takes many forms, in the workplace, at home, it can be intrapersonal or interpersonal. So how do we naviga…
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Send us a Text Message. Episode 5 explores the world of automations. Have you found yourself in a position where mundane tasks seem to take too much time to perform? The copy+paste function is alive and well in 2023. In this episode, we hear from Dan Luu, Senior Data Engineering Consultant on why integrating automations in our day to day can help d…
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In this episode, I share the audio from a panel discussion I was asked to participate on Wednesday this week. The discussion was focused on Lean Manufacturing, but we also discussed Six Sigma quite a bit. The event was hosted by the Texas Chapter of the Women in Manufacturing Association. They are the only national and global trade association dedi…
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In this episode, I provide some tips on how to close out a project or improvement effort, when the primary metric may longer than a year before you might be able to see tangible results. I also discuss other things you can do to prove in the short term that your improvements will be effective in the long run. Links Need help in your organization? L…
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Send us a Text Message. In this episode, Oscar Gonzalez gives us a review of Outsourcing Clinical Trials New England 2022 and his fireside chat titled: "Wearables, ePRO, eConsent, Big Data: Are We Prepared for the Digital Transformation?" Oscar gives us insights into: 1) Ensuring success of digital transformations 2) Implementing new technologies w…
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Send us a Text Message. In this episode, we welcome our first podcast guest Lauren Perna, CEO & Head Writer for Lauren Perna Communications. Lauren is also the founder of Mentally Fit Founder to bring awareness to mental health, speaking on her own challenges over the years. We touch on her transition into the life sciences industry and how that sp…
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