Best Robert Krüger Podcasts (2024)

1
The Nature of The Self, with Dick Schwartz 53:18

5M ago53:18

53:18

In today's episode our guest is Dr. Schwartz, the developer of the Internal Family Systems model. Among the topics we address are the Dual Nature of Self, Self’s “Agenda,” IFS as a Constraint-Release Model, Self as the Agent of Healing, the wisdom of Self, Self’s Development, Trauma and Self, Self and the Body, Restoring Trust in Self, and Self and…

1
Trauma and Dissociation Informed IFS with Joanne Twombly 1:22:22

7M ago1:22:22

1:22:22

Today, we revisit Joanne Twombley’s amazing episode from 2022 on Trauma- and Dissociation-Informed IFS. Joanne H. Twombly, MSW, LICSW is a psychotherapist in private practice in Arlington, MA. She has over thirty years of experience working with C-PTSD and dissociative disorders, provides trainings and consultation. She has written on EMDR and Diss…

1
IFS-informed OCD treatment with Melissa Mose 50:49

9M ago50:49

50:49

In this episode, we discuss understanding OCD through an IFS lens. We explore particular challenges in treating OCD that arise from the interplay of the neurological and psychological factors that underly the condition. We also discuss how IFS integrates effective elements of other empirically validated treatments for OCD, and why IFS enhances the …

1
Exiles and the Healing process with Einat Bronstein 1:33:59

11M ago1:33:59

1:33:59

In this episode, we explore the nature and healing of exiles. We discuss finding and connecting with exiles, approaches to dealing with protectors’ fears of overwhelm, the healing and integration process, and more. Einat is a psychotherapist with over 30 years of clinical experience with individuals, couples, families, and groups. She has lived and…

1
Finding Your Own Way as an IFS Therapist with Paul Neustadt 1:08:30

1y ago1:08:30

1:08:30

Today we are welcoming IFS Lead Trainer, Paul Neustadt. Paul is a clinical social worker who has worked in community mental health and the counseling program of a working class state university, and he has been the director of a community based counseling and prevention program. He is an IFS senior co-lead trainer who also provides IFS consultation…

1
Martha Sweezy's Internal Family Systems Therapy for Shame and Guilt 49:34

1y ago49:34

49:34

Having worked in community mental health at the outpatient department of the Cambridge Health Alliance for 18 years as a therapist, supervisor and the associate director of the DBT program, Martha Sweezy experienced with a wide variety of mental health challenges, many related to the sequelae of trauma. She is currently an Assistant Professor at Ha…

1
The Further Reaches of IFS and Beyond with Bob Falconer 48:36

1+ y ago48:36

48:36

Today on Explorations in Psychotherapy, we are welcoming IFS practitioner, teacher, and author, Mr. Robert Falconer. Bob has an undergraduate degree in cultural anthropology, with a focus on the history of religions, and a Master’s degree in psychology. Bob has been extensively trained in multiple therapeutic modalities, but he has devoted himself …

1
No Bad Parts: Individual and Collective Healing with Dick Schwartz 1:00:40

1+ y ago1:00:40

1:00:40

Today, and while we do a pause in our IFS Talks series, we release a 2021 episode with Dick Schwartz. The Hosts, Alexia Rothman and Aníbal Henriques will be speaking primarily about his latest book, No Bad Parts: Healing Trauma and Restoring Wholeness with the Internal Family Systems Model, published in 2021 summer by Sounds True. Dick speaks not o…

1
The Power of Utilizing IFS in a Group Format - with Chris Burris 34:22

1+ y ago34:22

34:22

Chris Burris, M.Ed, LMFT, LCMHCS, is a Clinical Consultant and Senior Lead Trainer for the Center for Self Leadership.Chris has been a psychotherapist since 1989, working with diverse populations in community agencies, intensive residential centers, institutions of higher learning, and in private practice. He began training in the Internal Family S…

1
Multiplicity in Psychotherapy and Beyond, with Robert Falconer 33:20

1+ y ago33:20

33:20

Today we bring a 2021 episode on Explorations in Psychotherapy Podcast, with Bob Falconer. Bob earned his undergraduate degree in cultural anthropology, with a focus on the history of religions. In the early 1980s, he pursued his Master’s degree in psychology. In his career as a therapist, Robert spent considerable time at the Esalen Institute and …

1
Therapeutic Relationships and Addictive Processes: Help for Managers! 37:06

2y ago37:06

37:06

Cece Sykes, LCSW is a senior trainer at the Internal Family Systems Institute with over thirty-five years of clinical experience specializing in recovery from trauma and addiction. Her chapter on treating addictive processes appears in IFS: Innovations & Elaborations, 2016). She is co-author of a new book on IFS therapy with Martha Sweezy, due out …

1
The Essence of Healing with Art Mones 1:00:40

2y ago1:00:40

1:00:40

Today we bring an episode from Explorations in Psychotherapy, Alexia Rothman as co-host. We welcome Dr. Arthur Mones, a Diplomate in Clinical Psychology with over three decades of experience as a therapist, teacher, and clinical supervisor. He is on the faculty of the Adelphi University Derner Institute Postgraduate Training Program in Couples Ther…

1
Intercultural Competence and IFS: A Conversation with Fatimah Finney 40:19

2y ago40:19

40:19

Fatimah Finney is a serial goal-setter, lover of new ideas, and imaginative thinker. She is a certified Internal Family Systems (IFS) therapist and maintains a private practice serving BIPOC, young adults and people navigating workplace issues. She is a certified administrator of the Intercultural Development Inventory (IDI) and is a consultant for…

1
The Gifts of our Protectors and Direct Access with Paul Neustadt 1:07:15

2y ago1:07:15

1:07:15

Paul Neustadt, MSS, LICSW, is a senior IFS Co-Lead Trainer. He also co-leads a monthly seminar for level 1 graduates focused on integrating the skills learned in level 1. He has led workshops on Self Led Parenting, the Therapeutic Relationship in IFS, Direct Access: An Essential Skill of IFS, IFS and Climate Change, and The Gifts of Our Exiles. For…

1
Unlocking the Light of Sexual Intimacy with Nancy Wonder and IFIO 43:55

2y ago43:55

43:55

Nancy Wonder, Ph.D. is a Licensed Psychologist practicing in Tallahassee, Florida where she offers Internal Family Systems therapy and consultation.Dr. Wonder obtained her Ph.D. from Florida State University in Counseling Psychology and remained as a field instructor for FSU for many years teaching and training doctoral students. In 2003 she began …

1
BIPOC Leadership, Healing and IFS with Crystal Jones 35:58

2+ y ago35:58

35:58

Crystal Jones, LCSW is a Certified IFS Therapist and Assistant Trainer. She feels extremely grateful to have experienced and witnessed the healing benefits of the IFS model in her own life and in the lives of her clients. She has 18 years of clinical experience and owns a private group practice, Life Source Counseling Center, Inc., in Fredericksbur…

1
Getting Past You and Me with Terry’s new book: Us 48:58

2+ y ago48:58

48:58

Terrence Real is an internationally recognized family therapist, speaker, and author. He founded the Relational Life Institute, offering workshops for couples, individuals, and parents along with a professional training program for clinicians to learn his Relational Life Therapy methodology. He is the bestselling author of I Don't Want to Talk Abou…

1
Tricia Houston - Founder and COO, The ExperienceBuilt Group (formerly MMR LIVE) 28:36

2+ y ago28:36

28:36

In this episode of the Tom & Bob Show, we discuss with Tricia Houston, the Founder and COO of The ExperienceBuilt Group, how customer experience needs are understood by conducting an experience audits, what the process entails and what its designed to accomplish, why organizations should conduct such audits, and what typical gaps experience audits …

1
Befriending Self-like Parts with Mariel Pastor 35:34

2+ y ago35:34

35:34

Mariel Pastor is a Lead Trainer based in Portland, Oregon who began her IFS journey back in 1998 with Richard Schwartz. She trains across the United States and internationally and is a co-founder of the IFS Telehealth Collective, a multi-state group practice of licensed and trained IFS therapists. Mariel recently wrote and edited the new Level 1 tr…

1
Emotional Regulation and Dysregulation through IFS Lens 44:11

2+ y ago44:11

44:11

Chris Burris, LPC, LMFT is a Senior Lead Trainer for the IFS Institute. He has been an IFS Therapist since 1999 and is trained as a Marriage and Family Therapist. He uses mind/body approaches of therapy in alleviating traumatic stress, depression, and anxiety disorders. He works extensively with individuals and groups. Since 1990 he has been very a…

1
Spirituality and Psychotherapy with Russell Siler Jones 46:38

2+ y ago46:38

46:38

Russell Siler Jones, ThD, LCMHCS, is a psychotherapist in Asheville, NC, Director of CareNet/Wake Forest Baptist Health’s Residency in Psychotherapy and Spirituality, and Developer of ACPE’s Spiritually Integrated Psychotherapy Program. He is author of Spirit in Session: Working with Your Client’s Spirituality (and Your Own) in Psychotherapy. You c…

1
Leo Chan - Chief Innovation & Creativity Officer - Abound Innovation Inc 30:39

2+ y ago30:39

30:39

Leo Chan, Chief Innovation & Creativity Officer of Abound Innovation joins Tom & Bob on the show to discuss the techniques he uses to inspire innovation in organizations, create a culture of innovation, and how to break down the roadblocks that inhibits innovation.By CX of M Radio

1
Working with sex and sexuality using IFS with Victoria Kirby 41:46

2+ y ago41:46

41:46

Victoria is an IFS and IFIO therapist working in private practice in London. She is passionate about applying the IFS model to working with sex and sexuality and is currently delivering workshops and designing resources to support other practitioners in this area of work. Victoria previously worked in public health. She completed a master's degree …

1
IFS and Neurodiversity with Yoav Bartov 37:46

2+ y ago37:46

37:46

Yoav Bartov was born and raised in Israel. A BA and MA in Social work from Tel-Aviv university, Yoav trained in couples and Family therapist (3 year program from Tel Aviv university), worked for the public sector in welfare department with children at risk and multi-problem families, running the special staff dealing with abuse and neglect of minor…

1
A Model for IFS Supervision and Consultation with Liz Martins and Emma Redfern 36:47

2+ y ago36:47

36:47

Liz Martins is an experienced therapist, an IFS Institute Lead Trainer, Certified IFS Therapist and Approved IFS Clinical Supervisor/Consultant. She has a private practice in the UK and offers therapy and individual /group supervision online and in person. Prior to becoming a therapist, Liz had a career in social work with children and families, in…

1
How to stay Present for Addictive Processes with Cece Sykes 51:28

2+ y ago51:28

51:28

Today on IFS Talks we’re so happy to be welcoming back Cece Sykes. Cece has over 40 years of clinical experience, specializing in recovery from trauma and addictive processes. She is currently a Senior Lead Trainer of IFS) and Cece has also developed a workshop as part of an ongoing worldwide project to explore the personal narratives of therapists…

1
Common Pitfalls in IFS language, with Mariel Pastor 45:15

2+ y ago45:15

45:15

Mariel Pastor is an IFS therapist, consultant, and Lead Trainer based in Portland, Oregon who began her IFS journey back in 1998 with Richard Schwartz. She trains across the United States and internationally and is the principal author of the manual used in Level 1 trainings. She is also co-founder of the IFS Telehealth Collective, a multi-state gr…

1
The Tyranny of Change and other Therapist Burdens with Einat Bronstein 48:05

2+ y ago48:05

48:05

With a Law degree at Tel Aviv University, Israel, and Masters in Clinical Social Work at Washington University in St Louis, MO, USA, Einat learnt with Dick Schwartz and practiced IFS from its early years in Chicago. She graduated from Level 1, 2 and 3 IFS trainings; an International Lead Trainer, an IFS supervisor and a Certified IFS Therapist with…

1
Debra Roberts - The Relationship Protocol 38:40

3y ago38:40

38:40

Debra Roberts joins the show to discuss the role of misunderstandings and miscommunication in contributing to the great resignation, the importance of effective communication in creating a positive organizational culture, and the primary reason people avoid conversations.By CX of M Radio

1
Enza Sleva: Enza's Rant - Episode 1 34:01

3y ago34:01

34:01

Enza Sleva, a freelance mentor, coach, and consultant with decades of experience in the automotive industry, will join Tom & Bob on a monthly basis to discuss issues in customer experience that hold her interest. This month we discuss the state of customer experience in healthcare.By CX of M Radio

1
CXM 360 Special: Steven Carleton and Bradley Kruger 21:14

3y ago21:14

21:14

Steven Carleton, VP of Customer Experience for Premera Blue Cross and Bradley Kruger, System Vice President - Patient Experience and Global & Executive Health, join Tom & Bob for a discussion about their presentations at the CXM 360 event.By CX of M Radio

1
Cultural competency with LGBTQ+: a Talk with Derek Scott 42:19

3y ago42:19

42:19

Derek Scott is the founder of IFSCA, a Canadian organisation dedicated to promoting the work of Dick Schwartz, originator of the IFS model. Though IFSCA Derek offers many programs and trainings such as the Stepping Stone course and the affordable online monthly masterclass workshops featuring experts in the IFS field such as Dick Schwartz, Kay Gard…

1
Working with suspicious, stubborn, and dangerous parts: a Talk with Mike Elkin 48:22

3y ago48:22

48:22

Mike Elkin is an IFS senior Lead trainer who has been involved with the model since 1995. He has been a popular presenter, conducting scores of trainings and workshops throughout the US and Europe and has taught level one trainings in Boston every year since 2003. He was a pioneer in applying hypnotic and strategic approaches to addiction treatment…

1
Vivian Phillips Husband, SVP - Contact Center, Wells Fargo 25:41

3y ago25:41

25:41

Vivian Phillips Husband, Senior Vice President - Contact Center and Customer Success Leader for Wells Fargo joins Tom & Bob on the show to discuss the upcoming launch of her podcast on the CX of M Radio Network, the thought that went into the planning for her show, and what listeners can expect when they tune in for her captivating broadcasts.…

1
Rob LoCascio, Founder and CEO of LivePerson 20:45

3y ago20:45

20:45

The founder and CEO of LivePerson, Rob LoCascio is one of the longest-standing technology founding CEOs and has been profiled in Forbes’ series of Thought Leaders Changing the Business Landscape. In this episode of The Tom & Bob Show, Rob discusses the role of AI in the customer experience and customer care, how AI will evolve in that role in the f…

1
Andy Haas, Service Transformation Leader - Deloitte Digital 30:51

3y ago30:51

30:51

Andy Haas joins the show to discuss the concept of 'right channeling' and the role it plays in effective service delivery.By CX of M Radio

1
Eckhart Boehme, Founder and Managing Director - Unipro Solutions (Part 2) 33:50

3y ago33:50

33:50

In part 2 of a series, Eckhart Boehm joins Tom & Bob on the show to discuss the practical steps for analyzing data for customer progress design.By CX of M Radio

1
Eckhart Boehme, Founder and Managing Director - Unipro Solutions (Part 1) 28:30

3y ago28:30

28:30

While the Jobs to Be Done framework is a well recognized tool for identifying customer goals, little is understood about evaluating customer progress in achieving their goals. In the first of a two episode series of The Tom & Bob Show, Eckhart Boehme introduces and discusses a framework, The Wheel of Progress, he has designed for just that purpose.…

1
When “Self” becomes an emotional bypass - with Pam Krause 37:38

3y ago37:38

37:38

Today we are interviewing and welcoming back Pam Krause. Pam is a Senior Lead Trainer for theIFS-Institute, and has been leading Level 1, 2 and 3 trainings since 2005. Pam adapted the IFS model for use with children and adolescents, and has created both onsite and online trainings on the topic. Ana Gomez and Pam co-authored the chapter EMDR Therapy…

1
Tribute to David Robbins, VP - Client Consulting, Gongos 31:33

3y ago31:33

31:33

This episode is a rebroadcast of a previous episode in which Tom & Bob interviewed David Robbins, VP of Client Consulting with Gongos, Inc. David recently lost a brief battle with cancer. The world and the CX industry were a much better place with David in them and we are deeply saddened by his loss. If you didn't know David, listen to this episode…

1
Reshaping the Nervous System and Integration with IFS - Deb Dana 1:17:05

3y ago1:17:05

1:17:05

Today we bring an "Explorations in Psychotherapy" episode, Lexi Rothman as co-host. We are speaking with Deb Dana, a clinician and consultant who specializes in treating complex traumatic stress. Deb is a consultant to the Traumatic Stress Research Consortium in the Kinsey Institute at Indiana University. She lectures internationally on the ways Po…

1
Dan Mohnke - Vice President, eCommerce - Nissan Motor Corporation (USA) 28:23

3y ago28:23

28:23

Dan joins Tom and Bob for a discussion about the evolvement of the shopping experience for car buyers, how the pandemic has expedited that process, and how Nissan's revolutionary new online platform - Nissan@Home - will be used to help manage the customer experience. #cxofmradio #customerexperienceBy CX of M Radio

1
Mark Hamill, Co-Founder and CEO - Arcet Global 26:40

3y ago26:40

26:40

Mark joins Tom & Bob on the show to discuss the mission of Arcet Global, its customer-centricity awards, what Arcet hopes to accomplish with the awards process, and changes he has seen in customer experience management. To learn more about Arcet Global, the awards process, or to see past award winners, visit www.arcetglobal.com or experienceportal.…

1
Explicit Direct Access with Protectors and Exiles - Fran Booth 46:28

3y ago46:28

46:28

Fran Booth, a social worker, is a certified IFS therapist, consultant, and trainer. A clinician for more than 40 years, her practice specialties include trauma, anxiety, depression, grief, cancer/ and other medical concerns, binge eating, and attachment injuries. She graduated from Cornell University (with honors) and Simmons School for Social Work…

1
IFS Principles Applied to Group Psychotherapy with Sue Richmond 40:30

3y ago40:30

40:30

Sue Richmond is a L3 IFS trained, Certified IFS therapist and IFS Assistant Trainer. Sue came to the IFS world around 2001 as a result of her going back into therapy at a time where she was feeling disconnected and experienced an existential crisis. Unbeknownst to Sue, she walked into the office of a therapist who quickly announced, “I’ve just been…

1
Chantel Botha, CEO, BrandLove Customer Experience 29:20

3y ago29:20

29:20

Chantel joins Tom & Bob on the show to discuss the launch of her new podcast show on the CX of M Radio Network. In doing so, she touches on the work she and her team do as part of Brandlove Customer Experience, her motivations behind creating the podcast, and what listeners can expect in terms of content and show format.…

1
Allastair Meffen, VP Customer Experience - Definitive Healthcare 22:43

3y ago22:43

22:43

Allastair Meffen joins Tom & Bob on the show to discuss the customer experience management function at Definitive Healthcare, including the organization's CX goals, strategies, challenges, and the steps being undertaken to overcome them.By CX of M Radio

1
Kevin Budelmann - Founder and President, People Design 26:35

3y ago26:35

26:35

Tom and Bob's guest on the show is Kevin Budelmann, co-founder and President of Peopledesign, a nationally recognized strategic design services firm. Kevin discusses his latest article 'CX Systems - 25 Lenses for Experience Design", a fascinating viewpoint on how to approach the customer experience design process.…

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