Best The American Dental Association Podcasts (2024)

1
Transforming Partnerships Into Your Most Strategic Asset | Dave R. Taylor 54:00

2h ago54:00

54:00

Hey CX Nation, In this week's episode of The CXChronicles Podcast #239 we welcomed Dave R. Taylor, Chief Marketing Officer at Impartner based in South Jordan, UT. This week's CXCP guest is Unstoppable at all things marketing: ABM, metrics-based, demand gen, social, Business Development, etc. Deep SaaS expertise. Highly prone to succeed, with 5 succ…

1
A Dentist's Guide to Negotiation 46:53

7d ago46:53

46:53

Essential negotiation tips every dentist needs to know! Strategies to navigate negotiations for services, salary, and financial growth. Special Guests: Dr. Glenn Vo For more information, show notes and transcripts visit https://www.ada.org/podcastBy American Dental Association

1
Easing E-Commerce Pains One Click At A Time | Lee Roquet 57:50

8d ago57:50

57:50

Hey CX Nation, In this week's episode of The CXChronicles Podcast #238 we welcomed Lee Roquet, CEO at Finch based in Salt Lake City, UT. Lee is passionate about delivering exceptional customer, team, product, and brand experiences, he brings a unique blend of professionalism, passion, and positivity to his current role as CEO at Finch an e-commerce…

1
63 - Endodontic Resilience– Ep 63 47:58

11d ago47:58

47:58

In the podcast, Dr. Marcus Johnson and his esteemed guest Dr. Rico Short engage in a heartfelt and insightful discussion on the transformative journey within the field of endodontics and the personal trials they’ve overcome. Dr. Short candidly shares his unconventional path to becoming a Board-certified endodontist, highlighting the pivotal moments…

1
Shaping Exceptional Customer Experiences With Generative AI | Ashu Dubey 16:14

15d ago16:14

16:14

Hey CX Nation, In this week's episode of The CXChronicles Podcast #237 we were live at Customer Contact Week in the Caesar's Forum Entertainment Center in Las Vegas last month with Ashu Dubey, CEO at Gleen AI based in the San Francisco Bay Area, CA. Ashu and his team are building Gleen AI - The most accurate and capable generative AI platform for c…

1
Embracing Change for Career Growth 47:33

23d ago47:33

47:33

Advice from the editor-in-chief of Entrepreneur Magazine for the business side of dentistry, managing professional change, and how to build resilience and adaptability into your practice. Special Guests: Jason Feifer For more information, show notes and transcripts visit https://www.ada.org/podcastBy American Dental Association

1
Customer Contact Center Technology Innovation Champion | Kacey Felila Tolua 28:56

22d ago28:56

28:56

Hey CX Nation, In this week's episode of The CXChronicles Podcast #236 we were live at Customer Contact Week in the Caesar's Forum Entertainment Center in Las Vegas last month with Kacey Felila Tolua, Strategic Thought Leader & Technology Innovation Champion based in Salt Lake City, UT. Kacey has 30+ years of contact center leadership insights and …

1
E103: Inside Specialization – Dental Translation 32:24

27d ago32:24

32:24

When it comes to healthcare, not everyone considers the uniqueness of dentistry in terms of the training and expertise it requires from dentists and hygienists. This distinction manifests itself through the language used in the field, which requires careful research and attention to translate effectively. As well, dentistry tends to be on the foref…

1
American Dental Association Driving Dentistry Forward For 160+ Years | Stephanie Crase Moritz 32:52

29d ago32:52

32:52

Hey CX Nation, In this week's episode of The CXChronicles Podcast #235 we were live at Customer Contact Week in the Caesar's Forum Entertainment Center in Las Vegas for Customer Contact Week with Stephanie Crase Moritz, Chief Customer Innovation Officer at the American Dental Association based in Chicago, IL. The not-for-profit American Dental Asso…

1
Hiring Your Best Dental Team 43:16

1M ago43:16

43:16

Unlock the secrets to overcoming hiring challenges in the dental industry and discover strategies to build a thriving dental team. Special Guests: Ginny Hegarty For more information, show notes and transcripts visit https://www.ada.org/podcastBy American Dental Association

1
62 - Systemic Medications and Endodontic Outcomes – Ep 62 32:56

1M ago32:56

32:56

The episode of Endo Voices highlights the brilliant mind of endodontic legend Dr. Ashraf Fouad, who delves deep into the intricacies of medications and their effects on healing, particularly in the context of endodontics. Dr. Fouad explains the challenges in establishing causation versus association in medical studies, emphasizing the importance of…

1
America's First And Only AllCar App On A Mission To ReInvent Car Ownership | John Spottiswood 36:51

1M ago36:51

36:51

Hey CX Nation, In this week's episode of The CXChronicles Podcast #234 we were live at Customer Contact Week in the Caesar's Forum Entertainment Center in Las Vegas for Customer Contact Week with John Spottiswood, Chief Operating Officer at Jerry based in Palo Alto, CA. Jerry makes owning a car easier by putting car owners first. By perfectly combi…

1
Leadership Mindset for Dentists 35:12

2M ago35:12

35:12

Cultivating a leadership mindset to create change at work, at home and in your community. Special Guest: Dr. Adam Saltz For more information, show notes and transcripts visit https://www.ada.org/podcastBy American Dental Association

1
Breaking Barriers One Conversation At A Time | Sharath Keshava Narayana 20:04

2M ago20:04

20:04

Hey CX Nation, In this week's episode of The CXChronicles Podcast #233 we were live at Customer Contact Week in the Caesar's Forum Entertainment Center in Las Vegas earlier this month with Sharath Keshava Narayana based in Palo Alto, CA. Sharath is the Co-Founder at Sanas.AI and Observe.AI. He's also a General Partner at Carya Venture Partners. San…

1
Curating Memorable & Profitable Customer Experiences at Molson Coors Beverage Company | Trey Wade 32:11

2M ago32:11

32:11

Hey CX Nation, In this week's episode of The CXChronicles Podcast #232 we are live at Customer Contact Week in the Caesar's Forum Entertainment Center in Las Vegas with Trey Wade, Head of Consumer Experience at Molson Coors Beverage Company based in Chicago, IL. As describe by the Financial Times, Trey Wade is a “prolific collector of American Whis…

1
Sticky Situations: A Little Respect 39:40

2M ago39:40

39:40

We’re talking about R-E-S-P-E-C-T: strategies for cultivating respect in work relationships, and handling disrespect professionally Special Guest: Dr. Zerita Buchanan For more information, show notes and transcripts visit https://www.ada.org/podcastBy American Dental Association

1
CXChronicles Podcast Live At Customer Contact Week, Las Vegas 2024 Day 2 Recap | Kristi Faltorusso 13:34

2M ago13:34

13:34

Hey CX Nation, In this week's episode of The CXChronicles Podcast #231 we are live at Customer Contact Week in the Caesar's Forum Entertainment Center in Las Vegas. This is our CXCP Day 2 recap of the event. I was able to have my friend Kristi Faltorusso join us again on the podcast to rap on all of the things that we are seeing, hearing & talking …

1
61 - Special Situations: Veteran Endo Hacks– Ep 61 44:20

2M ago44:20

44:20

Welcome to our latest discussion where we get the band back together! We pick up where we left off with our first Endo Voices episode ever, featuring a dynamic conversation between legendary endodontists Drs. Rick Schwartz and Marga Ree! They dive deep into the nuances of root canal therapy, emphasizing the importance of both patient and dentist ed…

1
CXChronicles Podcast Live At Customer Contact Week, Las Vegas 2024 | Kristi Faltorusso 17:18

2M ago17:18

17:18

Hey CX Nation, In this week's episode of The CXChronicles Podcast #230 we are live at Customer Contact Week in the Caesar's Forum Entertainment Center in Las Vegas. This is our CXCP Day 1 recap of the event. I was able to have my friend Kristi Faltorusso join us on the podcast to rap on all of the things that we are seeing, hearing & talking about …

1
How Customer Onboarding Leads To Customer Success & Retention | Richard Convery 51:42

2M ago51:42

51:42

Hey CX Nation, In this week's episode of The CXChronicles Podcast #229 we welcomed Richard Convery, Founder & CEO of Ascendr based near London, England. Richard is an expert in effective SaaS customer onboarding, a customer success advocate and one of our leading strategic partners here at CXChronicles. In this episode, Richard and Adrian chat thro…

1
Patients Using Cannabis: A Dentist’s Guide 28:51

3M ago28:51

28:51

Guidance for dentists dealing with patients using marijuana. We’re exploring the impact of marijuana on oral health. Join us for a discussion about trends in marijuana use and their implications when treating your patients. Special Guests: Dr. Barry Taylor For more information, show notes and transcripts visit https://www.ada.org/podcast…

1
The Art Of Listening & Learning From Your Customers & Employees To Drive Growth & Innovation | Shantel Love 50:57

3M ago50:57

50:57

Hey CX Nation, In this week's episode of The CXChronicles Podcast #228 we welcomed Shantel Love, Global VP of Customer Success Clinical & School Assessment based in Henderson, NV. Shantel is also a keynote speaker, author, LinkedIn Top Personal Branding Voice & work place futurist. Shantel is on a mission to help diverse professionals use their voi…

1
How To Deliver World Class QBRs To Your Customers To Drive Sales & Retention 18:05

3M ago18:05

18:05

Hey CX Nation, In this week's CXWeekly Update we walk through some ideas, goals & CTAs to begin overhauling your Quarterly Business Reviews (QBRs). QBRs are one of the easiest ways to make sure that your customer success team is getting regular time with their main POCs or account owners to walk through exactly how your product or service is provid…

1
E102: ATA's Honors and Awards Program 19:41

3M ago19:41

19:41

ATA presents annual and biennial awards to encourage, reward, and publicize outstanding work done by both seasoned professionals and students of our craft. ATA recognizes our colleagues who, through their daily work, volunteer activities, and careers exemplify the qualities that define excellence in our field or who have made a significant impact o…

1
Mental Wellness and Suicide in Dentistry 27:00

3M ago27:00

27:00

Description: Join us for an important episode on depression and suicide affecting our profession. Our special guest, Dr. Karen Foster, will share vital information, guidance, and support resources. Special Guests: Dr. Karen Foster For more information, show notes and transcripts visit https://www.ada.org/podcast…

1
60 - Advanced Irrigation: A New Level of Clean? – Ep 60 39:24

3M ago39:24

39:24

In this episode of Endo Voices, we investigate the world of endodontics and irrigation, where innovation meets precision. Our guest, Dr. Fred Barnett, chair and program director, Division of Endodontics, Einstein Medical Center, a renowned expert in the field, brings a plethora of experience and insight into the conversation. With biological object…

1
Weight Loss Drugs: What Dentists Need To Know 44:50

4M ago44:50

44:50

It’s one of the hottest topics in the news: GLP-1 medications for weight loss. Learn how to navigate the unique challenges these may present when treating your patients. From chairside chats to expert intel, stay ahead of the curve. Special Guests: Tom Viola For more information, show notes and transcripts visit https://www.ada.org/podcast…

1
Building Your Company's Voice of Customer Dashboards & Reporting 13:58

4M ago13:58

13:58

Hey CX Nation, In this week's CXWeekly Update we walk through some ideas, goals & CTAs to begin building your company's Voice of Customer Dashboards & Reporting. VOC or voice of customer has become an extremely popular topic with customer focused business leaders across the globe. There's so much software out there today that companies use and it b…

1
How Investing In Leadership & Team Yields Amazing Customer Experiences | Mikhail Hutton 54:21

4M ago54:21

54:21

Hey CX Nation, In this week's episode of The CXChronicles Podcast #225 we welcomed Mikhail Hutton, Fractional CEO & CXO based in New York City. Mikhail has spent the last 10+ years working in a variety of amazing companies including Humana, Integral Ad Science, Quantcast, Artemis & several VC backed companies helping them think through and execute …

1
Coming Soon: Season 4 Drops April 30! 0:57

4M ago0:57

0:57

Brace yourselves! A new season of Dental Sound Bites is on the horizon, and it’ll be filled with insightful discussions, expert guests and invaluable pearls of wisdom. Make sure you’re subscribed wherever you get your favorite podcasts so you can be the first to hear our new episodes.By American Dental Association

1
59 - Nice Looking Root Canal…Is it Clean Though? – Ep 59 37:28

4M ago37:28

37:28

In the latest episode of Endo Voices, a groundbreaking discussion unfolds around a technology that aims to transform endodontics. Dr. Randy Cross introduces an innovation designed to determine the cleanliness of root canals with unprecedented accuracy in real time. Unlike conventional methods, which rely on subjective assessments, this advancement …

1
Turning Customers Into Raving Fans | Mario Matulich 44:16

4M ago44:16

44:16

Hey CX Nation, In this week's episode of The CXChronicles Podcast #224 we welcomed Mario Matulich President & Managing Director of Customer Management Practice based in New York City. Mario and his team at CMP help companies with turning their customers into raving fans. They are the contact center industry's trusted partner offering research, even…

1
CXChronicles Podcast 223 with Simon Taylor, CEO & Founder at HYCU 50:12

5M ago50:12

50:12

Hey CX Nation, In this week's episode of The CXChronicles Podcast #223 we welcomed Simon Taylor, the CEO and founder of HYCU, the worlds fastest growing multicloud data protection company. Simon has more than 20 year's experience in go-to-market strategy development, product marketing and channel sales management for the tech industry. He has worke…

1
CXChronicles Podcast 222 with Sandra Thompson, Founder of Ei Evolution & TEDx Speaker 49:05

5M ago49:05

49:05

Hey CX Nation, In this week's episode of The CXChronicles Podcast #222 we welcomed Sandra Thompson, Founder Director of The Ei Evolution based in London, England. The Ei Evolution intends to achieve three things by 2030: 1) Employees experience more joy in their work as colleagues are more thoughtful and bosses are more compassionate. 2) People hav…

1
CXChronicles Podcast 221 with Shawn Nason, Founder & CEO at MOFI 43:34

5M ago43:34

43:34

Hey CX Nation, In this week's episode of The CXChronicles Podcast #221 we welcomed Shawn Nason, the Founder and Chief Experience Officer at MOFI based in the Cincinnati, OH area. As a former Disney Imagineer, Chief Innovation Officer, and founder of the Disruptor League, Shawn has a proven track record of leading and executing innovative projects t…

1
58 - Evolution of Endodontics: Flare-Ups and Pain Management – Ep 58 46:13

6M ago46:13

46:13

In our enlightening discussion with Dr. Paul Rosenberg, esteemed professor and former chair of the NYU Endodontics Department, we explore a plethora of intriguing topics, including differential distinctions between vital and non-vital flare-ups, the judicious use of antibiotics, and the efficacy of occlusal reduction. Furthermore, Dr. Rosenberg she…

1
E101: Inside Specialization – Veterinary Translation 26:05

6M ago26:05

26:05

Medical translation is a large umbrella, and it’s important to not overlook the many specialized, unique fields that stem from it! One of them is the important type of medical translation that deals not with human patients, but with our beloved small and large animals: veterinary translation. In this episode of Inside Specialization, we hear from V…

1
CXChronicles Podcast 220 with Simon Kriss, Leading Voice On AI In CX 43:52

6M ago43:52

43:52

Hey CX Nation, In this week's episode of The CXChronicles Podcast #220 we welcomed Simon Kriss, Leading Voice On AI In CX, Author, Futurist, Board & C-Suite AI Mentor based in Melbourne, Australia. Simon is a customer experience futurologist and thought leader who works with Company Boards and C-Suite Executives on innovation in their customer expe…

1
CXChronicles Podcast 219 with Bill Waid, Chief Product & Technology Officer at FICO 35:32

6M ago35:32

35:32

Hey CX Nation, In this week's episode of The CXChronicles Podcast #219 we welcomed Bill Waid, Chief Product & Technology Officer at FICO. FICO is an analytics company helping businesses make better decisions that drive higher levels of growth and success. FICO provides analytics software and tools used across multiple industries to manage risk, fig…

1
E100: ATA’s Mastermind Program: An Inside Look 23:58

6M ago23:58

23:58

Without a mentor, how do you expect to change and grow as a professional? That's where ATA's Mastermind Program comes in! Translators and interpreters often go into business understanding that finding and retaining clients will be hard work. What many fail to see, however, is the difficulty in running a business alone and not always knowing what to…

1
Episode 10: Pay Insights, Creating Pay Transparency in the Workplace 26:51

6M ago26:51

26:51

Today on the podcast we interview Garrett Wilson, founder of Pay Insights. His company collects wage and salary data for hyperlocal areas and is currently collecting data in South Dakota. Learn about why transparency creates a healthy work environment and stronger employer/employee relationships. Garrett Wilson CEO | Founder, Pay Insights 605-281-0…

1
A Guide to Your Next Big Career Move 26:57

6M ago26:57

26:57

Whether you're in job search mode or looking to start fresh, learn how to manage the big challenges like relocating your practice, your license and your life. What you need to know before you make your next career move. Special Guests: Dr. Tannaz Malekzadeh, and Dr. Kafi Charles For more information, show notes and transcripts visit https://www.ada…

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