Air travel can be confusing and frustrating. At the same time, the world of commercial flying is absolutely fascinating. In each episode, this podcast will answer your questions and explore different topics to expand your horizons and make you a smarter and savvier air traveler. Whether you are looking to make the most of your next flying experience or are a naturally curious learner who wants to know more about how air travel works, Flying Smarter is the podcast for you.
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Since its creation in 2018, AviaDev Insight Africa has established itself as the premier podcast dedicated to African Aviation. It takes the pulse of those involved in shaping the industry in an informal and candid fashion. The podcast was created by Jon Howell, Founder and CEO of AviaDev Africa, Africa's premier event dedicated to developing air connectivity to, from, and within the African continent
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A Podcast with Creative Conversations and jumping down rabbit holes with Michael Andrew and Adrian Harris.
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64 - Tools for Finding Flight Deals & Cheap Flights
24:42
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In this episode, Andrew starts off by talking about mileage runs. Then for the main segment, he looks at tools that you can use to find flight deals and cheap flights. What is a mileage run and should you consider doing one for airline status or for points and miles? Learn more about this tactic in this episode. Finding an inexpensive flight is oft…
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293. Protecting profitability. Finding the right insurance solution with Denis Kulikov, Deputy CEO, AI12
19:09
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In this episode, Jon and Denis discuss the importance of insurance in the African aviation industry. Insurance is a substantial operating cost and many African airlines may be overpaying or have the wrong solution for their needs. AI12, is a specialist insurance and reinsurance broker and part of the Avia Solutions Group. Together, they highlight t…
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292. The evolution of representation and distribution for African airlines with Achma Asokan, Group CEO, Airlinepros
31:50
31:50
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In this episode, Jon and Achma discuss the evolving landscape of airline distribution and the strategies African airlines can use to extend their global reach. Achma shares her inspiring journey in the aviation industry, insights into revenue management, and the importance of a robust distribution strategy. The conversation also touches on the sign…
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291. Reducing the cost of distribution for African airlines by harnessing the power of technology and Artificial Intelligence with Richard Ortega, Commercial Director EMEA, KIU System Solutions
30:03
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In this episode, Jon and Richard explore the impact and opportunities harnessing technology and AI can have on African aviation, focusing on distribution, interlining, and the role of artificial intelligence. They discuss the adaptation African airlines require to optimize their distribution channels and the potential of using AI to enhance custome…
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63 - A Look Behind Your Ticket Purchase with Joelle Cuvelier
21:15
21:15
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Andrew starts this episode by talking about some exciting innovations in the onboard experience. The main segment for this episode features Joelle Cuvelier from travel technology company Amadeus. Last week was the 2024 edition of the annual Aircraft Interiors Expo, and there were some exciting announcements at the event. From a high-tech business c…
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In this episode, Andrew starts by looking at how you can get your Global Entry or NEXUS membership revoked. Then he explores Tokyo’s two international airports, looking at what you need to know about each of the facilities. A listener sent in a question asking how your Global Entry can be revoked. Learn about the different ways that this can end up…
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290. Presenting the airport real estate opportunity. Previewing AviaDev Real Estate with Marcel Langeslag and Nelly Alandou, NACO
19:14
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In this podcast, I am joined by Marcel Langeslag, Director Aviation Africa and Nelly Alandou, airport planning consultant at Netherlands Airport Consultants (NACO) to preview the upcoming AviaDev Real Estate event on 19th June 2024 in Windhoek. Building a resilient business model through diversifying revenues has never been more important. However,…
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289. AviaDev's May 2024 Connectivity Update with Sean Mendis, Aviation Consultant and Dr James Pearson, Analyst, Simple Flying
1:04:01
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Welcome to the eighth edition of AviaDev Insight Africa’s Connectivity update, the podcast offering insight into the new route developments in Africa, hosted by Jon Howell, CEO and Founder of AviaDev Africa. This month's guests are Sean Mendis, Aviation Consultant, and Dr. James Pearson, Analyst at Simple Flying. Together, we discuss: Norse Atlanti…
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288. The future of travel catering and retailing is already here with Nomusa Khumalo, Chief Customer Officer at Tourvest Retail Services
20:34
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In this episode of Aviadev Insight Africa, Nomusa joins Jon to discuss Tourvest's involvement in revolutionizing the African travel landscape and their support for airlines and airports in developing their retail and catering solutions. Specifically, we explore how Tourvest has been working with FlySafair to deliver an improved onboard experience, …
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287. Engaging tourism stakeholders in air route development with Jillian Blackbeard, CEO of Africa's Eden
32:57
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In this episode, we sit down with Jillian Blackbeard, the founder of Africa's Eden. Together, we discuss the mission of Africa's Eden, the importance of airlift to the organization's success, and practical steps to develop air access in the region. Africa's Eden was launched in response to a call from the private sector to address challenges in the…
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61 - Flight Attendant Tales with Ally Murphy
29:14
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In this episode, former flight attendant Ally Murphy joins Andrew to share fascinating stories and lessons from the skies. But first, Andrew talks about requalifying for elite status. How does requalifying for elite status in an airline’s loyalty program work? Different airlines have different requirements, with some making it easier for existing s…
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286. Hunting in packs. Previewing the AviaDev Air Route Development Masterclass for Tourism Stakeholders with Natalia Rosa, Tourism Project Lead at the SADC Business Council Tourism Alliance
24:43
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In this episode, I am joined by Natalia Rosa to elaborate on the partnership between AviaDev and SADC Business Council and preview the Air Route Development Masterclass which will be held during AviaDev Africa 2024. Together, we discuss: Natalia's background, role, and mandate Air Access as a policy focus of SADC Are policy-makers listening to the …
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285. A new airline for Africa. A deep dive into Norse Atlantic Airways' new Cape Town Route, with Philip Allport, Senior Vice President of Communications
22:58
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On the 18th April 2024, Norse Atlantic announced the launch of a 3 weekly service from London Gatwick to Cape Town International starting at the end of October. In this podcast, I am joined by Philip Allport, Senior Vice President of Communications and together we discuss: ✈️ Norse's business model, fleet and network ✈️ Why Cape Town is the first A…
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284. Protecting the passenger and generating ancillary revenue for African Airlines, with Nick Ashton and Andrew Ridgway, Protect Group
42:44
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In this episode, we discuss the role and importance of ancillary revenue for African airlines. Today, it is not just a case of upselling, but personalising an offer that the passenger will benefit from. Protect is the world leader in refundable booking protection and work with a variety of airlines globally, including Ethiopian Airlines. I am joine…
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60 - Understanding Airline Loyalty Program Status
23:03
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In this episode, Andrew starts off by talking about the longest domestic flights in the world. Then for the main segment, he looks at airline loyalty program status. There are domestic flights out there that are over ten hours long. And the longest regularly scheduled flight ever was a domestic route. Learn more in this episode. What is airline sta…
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283. AviaDev's April 2024 Connectivity Update with Sean Mendis, Aviation Consultant and Behramjee Ghadially, Aviation Consultant
58:40
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Welcome to the seventh edition of AviaDev Insight Africa’s Connectivity update, the podcast offering insight into the new route developments in Africa, hosted by Jon Howell, CEO and Founder of AviaDev Africa. This month's guests are Sean Mendis, Aviation Consultant, and Behramjee Ghadially, Aviation Consultant. Together, we discuss: Turkish Airline…
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59 - Designing an Airline Brand with Edmond Huot
29:32
29:32
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This episode starts by looking at why you shouldn’t inflate your life jacket until you are about to leave the aircraft. Andrew then talks with Edmond Huot about airline design and branding. Why are we told not to inflate our life jackets until we are about to exit the plane? There are some important reasons that could mean the difference between li…
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282. Aviation as a force for good. The story of relocating 2 rescued lions to Africa with Will Travers OBE, Founder and Executive President of the Born Free Foundation
28:46
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Aviation can be much maligned as an industry and we are all conscious of the challenges we face, but we must not lose sight of the fact that aviation has a unique way of solving unique problems. In this episode, I am joined by Will Travers OBE, Founder and Executive President of the Born Free Foundation, to discuss the positive impact of aviation i…
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In this episode, Andrew starts by looking at whether you can get your expired points and miles back. Then he talks about aviation safety, looking at recent incidents and news as well as the bigger historical picture. If your points and miles are expired, can you get them back? Learn more about reinstating your points in this episode. There has been…
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281. AviaDev's March 2024 Connectivity Update with Sean Mendis, Aviation Consultant and Tatenda Karuwa, Journalist, Simple Flying
1:10:07
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Welcome to the sixth edition of AviaDev Insight Africa’s Connectivity update, the podcast offering insight into the new route developments in Africa, hosted by Jon Howell, CEO and Founder of AviaDev Africa. This month's guests are Sean Mendis, aviation consultant, and Tatenda Karuwa, journalist, Simple Flying: Together, we discussed: Air Peace to L…
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280. An introduction to Aviation Week Africa 2024 with Hellen Mwamba
15:12
15:12
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In this episode, Helen Mwamba joins me to discuss the Aviation Week Africa Summit Exhibition and Air Show, taking place 22-26 April in Lusaka, Zambia. Together, we discuss: How and why the event was created and what it aims to achieve Who the event partners are The format of the event Some of the speaker and session highlights Find out more at http…
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57 - Behind the Scenes of Airline Maintenance with Brian Bermudez Part 2
27:03
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This episode features the second part of Andrew’s chat with aircraft maintenance engineer and professor Brian Bermudez. Plus, he looks at whether your points and miles will expire. Do your points and miles expire? If you’re collecting airline loyalty points, you will want to know the answer to this question. With some loyalty programs, the points n…
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279. The Wild Africa Fund. How aviation stakeholders can harness the power of media and influencers to drive awareness of wildlife conservation and attract a new generation of passengers with Peter Knights ...
24:49
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In this episode, I speak to Peter Knights, CEO of Wild Africa Fund. https://wildafricafund.org/ Together, we discuss the organization's mission to popularize conservation across Africa and engage local communities through media and influencers. Takeaways: The Wild Africa Fund aims to popularize conservation across Africa and engage local communitie…
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56 - Behind the Scenes of Airline Maintenance with Brian Bermudez Part 1
23:17
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Andrew starts this episode by talking about airline flight numbers. The main segment for this episode features aircraft maintenance technician and professor Brian Bermudez. How do flight numbers get assigned? It depends, but there are some common practices and conventions. Learn more about how airlines choose their flight numbers in this episode. A…
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278. Previewing 2024's BARSA summit with George Mothema, CEO
30:42
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In this episode, we hear from George Mothema, head of the Board of Airline Representatives of South Africa (BARSA). The theme of the upcoming summit is: "Moving forward: Embracing accountability for a better future." Together we discussed: BARSA's mandate and summit objectives Key objectives for BARSA in 2024 - ensuring fuel security, addressing re…
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277. The February AviaDev Insight Connectivity Update. A deep dive into air route developments on the African continent, with Sean Mendis, independent aviation consultant and Behramjee Ghadially, Aviation ...
1:02:34
1:02:34
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Welcome to the fifth edition of AviaDev Insight Africa’s Connectivity update, a podcast that offers insights into new route developments in Africa. Hosted by Jon Howell, CEO and Founder of AviaDev Africa, this podcast covers new route developments and expansions in the aviation industry on the African continent. In this episode, we discuss: Ethiopi…
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276. Kenya Airways' updated connectivity strategy with Martin Gitonga, Head of Network Planning and Alliances
55:44
55:44
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This episode is something a little bit different and hugely exciting. Those avid listeners know that each month we are now delivering a connectivity update where we summarise and analyse the route changes to, from, and within Africa in the previous month. Kenya Airways announced some huge changes to the network and to discuss this we are joined by …
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55 - Flying Around the Globe: Round-the-World Itineraries
27:32
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In this episode, Andrew starts off by talking about what the different cabin class names mean. Then he looks at round-the-world tickets and how you can take a trip around the globe. Club World, Delta One, Signature Class, and Mint. These are all names of airlines’ lie-flat business class products. What’s with all the different names? What does the …
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54 - All About Aviation Weather with Doug Morris
24:11
24:11
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This episode starts by looking at why involuntary downgrades happen and what to do if you get involuntary downgraded. Andrew then talks to airline captain Doug Morris about aviation weather and how it affects your flight. Nobody likes purchasing a premium cabin ticket and then being downgraded to a worse seat. Why might this happen and what should …
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275. Improving accessibility and communication for differently able travellers in Africa with Victo Nalule, Founder, Tunaweza Foundation
33:14
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In this episode, Jon and Victo discuss the need for better accessibility and communication for differently able travelers in Africa, as well as the importance of creating uniform global standards. They also explore the role of airlines and customers in driving change and using technology to improve accessibility. Victo shares her experiences and hi…
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274. The impact of aeropolitics on air connectivity in Africa with Dr. Namhla Tshetu, Executive Manager for Corporate Services at Airlink
37:55
37:55
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In this episode of AviaDev Insight Africa, host Jon Howell interviews Dr. Namhla Tshetu, the Executive Manager for Corporate Services at Airlink, Africa's largest private carrier. Together, they discuss Namhla's role in aeropolitical affairs and her aviation journey. They also touch upon the Airlinkers booklet and The Link program, sharing its succ…
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53 - How the Global Air Travel System Works Together
25:33
25:33
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Andrew starts this episode by talking about how much airliners weigh and important takeaways from recent aviation incidents. Then he looks at the international organizations that exist to keep the world of air travel functioning seamlessly. It’s no secret that the aircraft that we fly on are massive, but how much do they actually weigh? Andrew delv…
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273. The January AviaDev Insight Connectivity Update. A deep dive into air route developments on the African continent, with Sean Mendis, independent aviation consultant and James Pearson, Aviation analyst ...
55:10
55:10
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55:10
Welcome to the fourth edition of AviaDev Insight Africa’s Connectivity update, a podcast that offers insights into new route developments in Africa. Hosted by Jon Howell, CEO and Founder of AviaDev Africa, this podcast covers new route developments and expansions in the aviation industry on the African continent. For this month's episode, Jon is jo…
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52 - When to Book Your Flight: Travel Hacks & Trends with Christie Hudson
24:01
24:01
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In this episode, Andrew starts by looking at how you can fly on the world’s largest airliner – the Airbus A380 – these days. The main segment features Expedia travel expert Christie Hudson who is here to share data-driven air hacks and travel trends. Have you ever wanted to fly on the Airbus A380? Nicknamed the superjumbo, it’s the largest passenge…
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51 - Travel Tips: 2023 Year-in-Review Part 2
22:04
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This is the second part of our 2023 year-in-review. Our guests from throughout the year are sharing their travel tips and insights in a series of previously unaired clips. What are some essential items to pack according to a flight attendant? Episode 30 guest Lara Ketterman shares her thoughts. What is the Southwest Companion Pass? Episode 36/37 gu…
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272. Reinventing fuel with Zero. A huge opportunity for Africa with Kwame Bekoe, Commercial Director
22:20
22:20
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This episode was recorded on location in London at the Headquarters of Zero on 30th November 2023. Zero, https://www.zero.co/ is a pioneer in the field of sustainable aviation fuel and I visited Kwame Bekoe, an industry colleagues and a personal friend, who is serving as the Commercial Director of the business. Kwame Bekoe has a rich aviation histo…
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271. The African aircraft market. Identifying trends for 2024 and beyond with Raphael Haddad, President, Jetcraft Commercial
25:30
25:30
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This episode was recorded on location in Kampala, Uganda where I attended the 55th African Airlines Association AGA, hosted by our friends at Uganda Airlines, During the 3 days, I took the opportunity to sit down with Raphael Haddad, President of Jetcraft commercial who spent 18 years working with Bombardier in Africa, Europe and the Middle East br…
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270. The December AviaDev Insight Connectivity Update. A deep dive into air route developments on the African continent, with Sean Mendis, independent aviation consultant and Behramjee Ghadially, Aviation ...
1:03:12
1:03:12
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This episode is the third of a new format that focuses on sub-Saharan African air route development, with a specific focus on routes that are due to start or cease in the next quarter. My guests for this podcast are: Aviation consultant, analyst and commentator, Sean Mendis, who brings over 20 years of experience in the industry, including stints m…
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50 - Celebrating 50 Episodes & 2023 Year-in-Review Part 1
20:49
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Flying Smarter is celebrating 50 episodes! This episode contains some special announcements as well as the first part of our 2023 year-in-review. What training do flight attendants get for dealing with panicked passengers? Former flight attendant and Episode 45 guest Carrie Bradley answers this question in this episode. Air traffic controller Andy …
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49 - Why Flying is Miserable with Ganesh Sitaraman
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Andrew starts this episode by talking about why we board and deplane from the left side of the aircraft. Afterwards, the main segment of this episode features law professor Ganesh Sitaraman, who joins Andrew to talk about why flying is miserable and what we can do about it from a regulatory perspective. In the last episode, we talked a lot about bo…
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269. Understanding Namibia's connectivity ambitions with Bisey Uirab, CEO, Namibia Airports Company
14:56
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This episode was recorded 7th November 2023 on location in Windhoek, Namibia I spoke with Bisey Uirab, the CEO of the Namibia Airports Company, who is responsible for the operation and development of the country's airports. Bisey himself has a long history of leading multiple private sector and state organizations including the Namibia Ports Author…
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268. Announcing 3 new regional routes for FlyNamibia with Andre Compion, Managing Director
15:17
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This episode was recorded on 7th November on location in Windhoek, Namibia, where AviaDev Africa 2024 will take place June 19-21. Today’s guest is at the helm of one of the most important stakeholders, FlyNamibia, who will be heavily involved in the event as an official carrier Andre Compion is a well-known Namibian businessman and the Managing Dir…
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48 - Boarding and Deplaning: How We Get On and Off the Plane
23:21
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In this episode, Andrew starts off by talking about whether you can sleep overnight in an airport terminal. Then he looks at the different ways we board and deplane our flights. Can you sleep overnight in an airport terminal? The answer depends on where you are and there are a lot of factors at play. Some airports have facilities to help travelers …
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267. Sustainability in the air. Understanding the African opportunity with Dirk Singer, Head of Sustainability
26:34
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In this episode, we dive into a topic that has been dominating conversations over the last couple of years, specifically aviation’s role in supporting the drive towards net zero and a more sustainable industry. To do this I am joined by Dirk Singer, the Head of Sustainability at Simpliflying, a consulting firm that is dedicated to supporting a gree…
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266. The October AviaDev Insight Connectivity Update. A deep dive into air route developments on the African continent, with Sean Mendis, independent aviation consultant and Tatenda Karuwa, Simple Flying ...
1:02:18
1:02:18
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1:02:18
This episode is the second of a new format that focuses on sub-Saharan African air route development, with a specific focus on routes that are due to start or cease in the next quarter. My guests for this podcast are: Aviation consultant, analyst and commentator, Sean Mendis, who brings over 20 years of experience in the industry, including stints …
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47 - On the Airport Ramp with Tyler Crook
26:58
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This episode starts by looking at how to ensure that you are within your baggage allowances so that you avoid surprise fees at the airport. Andrew then talks to ramp agent Tyler Crook to get a look at what goes on outside your plane on the airport ramp. Have you ever been surprised by extra bags fees at the airport? Or have you had a carry on that …
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265. A focus on fifth freedom opportunities, rules of engagement and new intra-African routes with Adefunke Adeyemi, Secretary General, African Civil Aviation Commission (AFCAC)
41:59
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This podcast was recorded on 18th October in Dakar, Senegal, where I was attending the ACI Africa Annual General Assembly. Senegal is also the home base of the African Civil Aviation Commission or AFCAC who have been very visible and busy sensitising stakeholders in terms of the benefits of the single African air transport market. In June at AviaDe…
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264. "Strides to Transform Aviation for Development" Previewing the AFRAA AGA with Abderahmane Berthe, Secretary General, AFRAA
15:54
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This episode is an opportunity to understand what we can expect from the upcoming AFRAA AGA taking place in Kampala, Uganda in November 2023. Together we discuss: The African aviation recovery AFRAA’s current priorities Preview of sessions, speakers and topics to be addressed at the AGA What will be on offer for the delegates Find out more about th…
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In this episode, Andrew starts off by talking about where airliners are assembled. Then he looks at schedule changes and how to deal with them. The planes that we fly are on are huge and aircraft manufacturers therefore have massive facilities to produce them. Find out where these aircraft assembly facilities are located around the world. Did you k…
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263. discover airlines' African dream, with Helmut Woelfel, Chief Commercial Officer
19:04
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In this episode, we are heading to Germany to meet the CCO of discover airlines an airline delivering a huge number of international tourists to the African continent. In this episode, we discover... The origin story of the airline The current network and how it has been developed The fleet composition and product offering The market composition Th…
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