Best Anna Amp Paul Podcasts (2024)

1
EP251: Predicting User Intent Is The Key To Ecommerce Personalisation - Made With Intent Helps You Unlock Its Secrets 36:03

30m ago36:03

36:03

FOLLOW US: LinkedIn: https://www.linkedin.com/company/inside-commerce/ ABOUT THIS EPISODE: Ecommerce personalisation tech has progressed rapidly, with a wide range of vendors to choose from. However, personalisation is often reliant upon pushing product recommendations based on prior and current browsing, and purchase behaviour. But... Not everyone…

1
EP250: The Importance of Direct Mail In Ecommerce - Insights, Impact & Good Practice, with Fractional CMO Anna Wilson 36:26

6d ago36:26

36:26

In this episode, James Gurd interviews experienced digital marketing strategist Anna Wilson about the role of offline media in ecommerce. Anna explains the rise of the fractional CMO role, the changing role of offline media in the digital age, and the appeal of direct mail in a crowded digital space. The podcast will help you understand the relevan…

1
EP249: How To Build An Experimentation Culture In Ecommerce, With Trainline's Experimentation Lead Hannah Tickle 43:50

13d ago43:50

43:50

James & Paul interview Hannah Tickle, an experienced experimentation leader who's currently the Experimentation Team Lead at Trainline. The episode discusses the role of experimentation in ecommerce, the importance of ownership of within organisations, and the impact of hypotheses, testing speed, and data analysis. Hannah shares insights on buildin…

1
EP248: Why, When & How to Improve Operational Efficiency Through Systems Automation 37:10

21d ago37:10

37:10

FOLLOW US: LinkedIn: https://www.linkedin.com/company/inside-commerce/ ABOUT THIS EPISODE: Let’s set the scene for this podcast. Operational efficiency is critical for ecommerce success. James recently moderated a panel at Dark Matter Commerce’s Commerce Fusion event, exploring the business case for investment in better automation with Green Feathe…

1
July 2024 on EHFM: KINDS of KINDNESS, HUNDREDS of BEAVERS and THE BIKERIDERS reviews plus an interview with Edinburgh International Film Festival's Director, Paul Ridd, and Festival Producer, Emma Boa 1:23:20

26d ago1:23:20

1:23:20

For our July Cinetopia show, Cinetopia's Amanda Rogers and show regular Garry Arnot from Cinema Perspecive reviews of KINDS OF KINDNESS, HUNDREDS OF BEAVERS, and THE BIKERIDERS. The team also discuss the programme launch of the 77th Edinburgh International Film Festival, plus an interview with Festival CEO & Director, Paul Ridd, and Festival Produc…

1
EP247: Key Ecommerce Vendor Leadership Team Interviews Q2/24 45:00

28d ago45:00

45:00

Stay connected with the leading ecommerce platforms. James & Paul interview leaders and visionaries from Shopify, BigCommerce, Centra, Commerce Layer and Remarkable Commerce for a fireside chat on what’s happened during Q2 2024. Each quarter, we catch-up with the leadership teams of leading ecommerce vendors so you can hear directly from them what …

1
EP246: 10-Minute Ecommerce Masterclass - Increasing On-Site Search Engagement 9:59

1M ago9:59

9:59

We often find ecommerce teams focus more on search algorithms and campaigns, like product boosting and redirects, less on ensuring the site gets people into relevant search journeys quickly and effectively. Through simple testing, we’ve seen search engagement (the % of users using search) increase by double digits. In this 10-minute video & audio t…

1
EP245: Shopify Editions Summer 2024 - Feature Highlights, Product Direction & Benefits For Ecommerce Teams 58:56

1M ago58:56

58:56

ABOUT THIS EPISODE: In this episode, we sit down with By Association Only CTO Dan Gamble to review the latest Shopify product release, explaining what it means for merchants and what it reveals about Shopify’s product strategy and GTM focus. If you’re part of the Shopify universe, then you’ll be well aware of Editions and the marketing bandwagon th…

1
EP244: How To Do Cross Border Commerce Better, With Swap Commerce Head of Partnerships Cian Wright 30:00

1M ago30:00

30:00

Welcome to the latest episode of the Inside Commerce Podcast, your go-to source for innovative strategies to enhance your online retail business. In this episode, we explore the challenges of delivering cross-border ecommerce, featuring an interview with the experts at Swap Commerce. Known for their market-leading returns platform, Swap Commerce no…

1
EP243: Breville & Sage Appliances DTC Manager Myles Sullivan on International Strategy, Tech Stack & Resourcing 33:30

2M ago33:30

33:30

FOLLOW US: LinkedIn: https://www.linkedin.com/company/inside-commerce/ ABOUT THIS EPISODE: International expansion is front of mind for many ecommerce teams in 2024. In this episode we delve into the complexities of managing a global ecommerce strategy with the DTC Ecommerce Manager at BRG Group brands, which include Breville and Sage Appliances. M…

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EP242: 10-Minute Masterclass: How To Run An Ecommerce Cart Abandonment Program 7:58

2M ago7:58

7:58

70.19% is the average documented online shopping cart abandonment rate. Every ecommerce site has abandoned carts, and trying to recover them is every ecommerce team’s obsession (well, it should be). In this video short, we talk you through a recommended 3-phase approach to abandoned cart email programs and the role of SMS reminders in the process. …

1
June 2024 on EHFM: Sheffield Doc/Fest Coverage plus interviews with Inma De Reyes and Duncan Cowles 1:56:28

2M ago1:56:28

1:56:28

On our June edition 2024 of the Cinetopia Radio show, Amanda from Cinetopia and show regular, Clara Strachan,cover this year’s Sheffield Doc/Fest, reviewing the documentary films DEVO and ETERNAL YOU, and many more from the UK’s leading documentary festival. Plus Clara sits down with Inma de Reyes, director of The Boyand the Suit of Lights and Aman…

1
EP241: How Content Teams Are Using AI To Improve Creativity & Productivity, With Media & Strategy Consultant James Carson 39:20

2M ago39:20

39:20

FOLLOW US: LinkedIn: https://www.linkedin.com/company/inside-commerce/ ABOUT THIS EPISODE: In this episode, we dive into the exciting world of AI tools and generative AI, focusing on how they're changing the content creation game for ecommerce businesses. We're joined by highly experienced content and media strategist, James Carson. James was previ…

1
EP240: How CurrentBody Runs The Tech Stack For An £80m+ Ecommerce Business, With Co-founder & CTO Andrew Showman 36:19

2M ago36:19

36:19

We’ve been trying to get CurrentBody's CTO, Andrew Showman, on the podcast for several years to talk about how they run the tech side of their business, having grown it to £80m+ in ecommerce revenue and operating across 14 international stores. When we last met, Andrew talked about their move to AirTable across a few areas of the business and in th…

1
EP239: Video Masterclass - Using NPS Data To Fine Tune Your CX Strategy 11:53

2M ago11:53

11:53

A PYMNTS Intelligence report, based on a survey of over 3,500 U.S. consumers, found that direct-to-consumer brands are lagging in customer satisfaction compared to traditional retailers and online marketplaces. We've spoken to many ecommerce leadership teams who don’t have a CX metric in their KPIs. If CX isn’t always measured and reported on at a …

1
EP238: B&Q's Digital Optimsation Lead On How To Run Efficient Project Teams & Product Roadmaps 39:25

3M ago39:25

39:25

Unlock the secrets to running an efficient project team and crafting a winning product roadmap with our new podcast tailored for ecommerce businesses! Dive into expert insights from B&Q's Digital Optimisation Lead Kaylie Mitten on orchestrating multiple disciplines, from strategic planning to flawless execution. Learn how to build compelling busine…

1
EP237: Ecommerce OMS Strategy, Technology and Best Practice, with OneStock Director Joe Till 37:55

3M ago37:55

37:55

FOLLOW US: LinkedIn: https://www.linkedin.com/company/inside-commerce/ ABOUT THIS EPISODE: OneStock is a leading Order Management System businesses use to grow sales, simplify returns and optimise everything in between. It powers some of the world's leading brands including Whistles, Monsoon & Dune. Managing supply chain complexity is a challenge f…

1
May 2024 on EHFM: CHALLENGERS, LA CHIMERA, LOVE LIES BLEEDING, and SLOW Film Reviews. 1:07:05

3M ago1:07:05

1:07:05

This month Cinetopia's Amanda Rogers was joined by Edinburgh-based film academic, Kat Zabecka, a new contributor to our show to review 4 new release films currently out in cinemas across the UK and beyond. Running order: 11:52 - Challengers directed by Luca Guadagnino and staring Zendaya, Josh O'Connor and Mike Faist 26:3- La Chimera directed by Al…

1
EP236: How Ecommerce Brands Are Using Automated Pricing Strategies To Boost Sales Margin & Shift Stock, With Sniffie Founder Tomi Grönfors 39:14

3M ago39:14

39:14

In this podcast, Sniffie founder Tomi Gronfors shares his insights on helping more than 600 ecommerce retailers implement pricing automation strategies. Dynamic pricing is a strategy where ecommerce brands adjust the prices of their products in real-time based on various factors such as demand, competition, market trends, and customer behaviour. By…

1
EP235: 15 Minute Ecommerce Masterclass - 10 Pricing Strategies You Can Test 14:55

3M ago14:55

14:55

There is da Vinci quote used in Nick Kolenda’s book on pricing psychology that sums up what I’m talking about in this video masterclass: “All our knowledge has its origin in our perceptions”Pricing is perception. How we each react to the same price can be different, depending on our perspectives. For this reason, price doesn’t have an absolute mean…

1
EP234: Ecommerce Market Mood, Strategy, Tech & AI News – April 2024 39:08

3M ago39:08

39:08

The latest from our monthly ecommerce mini-series, where experienced ecommerce consultants James Gurd and Paul Rogers step back to summarise what’s been happening within the ecommerce industry in February. Ecommerce is a fast-paced industry, with constant change, new market entrants and incumbents updating their products with new features and fixes…

1
EP233: The Future of Analytics and Digital Marketing: Insights From The Elevar Summit 40:32

3M ago40:32

40:32

In this podcast, James interviews Paul and his Vervaunt cofounder and performance marketing practice lead, Josh Duggan. Both recently attended Elevar's US summit on the future of analytics for ecommerce and digital marketing and in this episode we explore what's relevant to ecommerce teams. GA4 Attribution shifts Profit Data collection Creative Con…

1
EP232: 15 Minute Masterclass > Anatomy Of The Perfect PDP (Product Details Page) For Ecommerce - 10 Step Guide 15:14

3M ago15:14

15:14

There are rules everyone can follow to improve the PDP for shoppers and drive better conversions. In this video, James Gurd breaks down the steps to achieving nirvana (the place, not the band). Timings if you want to jump to something specific: [00:40] Define primary and secondary audiences [01:02] Build the customer mental model [01:46] Define you…

1
EP231: Using AI Chatbots To Create Empathetic Customer Service, With Siena Co-founder Lisa Popovici 42:02

4M ago42:02

42:02

Technology is redefining customer experiences as traditional retail approaches are adapted to fit with online platforms. As technology keeps transforming commerce, artificial intelligence chatbots have emerged as an essential component in boosting online CX whilst delivering operational gains for customer service teams by reducing ticket volumes. I…

1
EP230: BigCommerce Summit: Our View On Growth, Strategy, Product & Roadmap 46:38

4M ago46:38

46:38

FOLLOW US: LinkedIn: https://www.linkedin.com/company/inside-commerce/ ABOUT THIS EPISODE: BigCommerce ran its annual summit last week in London, welcoming more than 400 agency and technology partners, 200 customers and 100 employees from across the globe. In this podcast, James & Paul digest the latest company news, assessing what the Summit revea…

1
APRIL 2024 of EHFM: CIVIL WAR, MONKEY MAN, EVIL DOES NOT EXIST, MUCH ADO ABOUT DYING 1:20:39

4M ago1:20:39

1:20:39

On our April show Cinetopia's Amanda Rogers and show regular, Clara Strachan, review Alex Garland's CIVIL WAR, Dev Patel's MONKEY MAN, Ryusuke Hamaguchi's EVIL DOES NOT EXIST (spoiler alert!), and Simon Chamber's documentary, MUCH ADO ABOUT DYINGRun of Show - 3:40 - CIVIL WAR31:30 - MONKEY MAN39:30 - EVIL DOES NOT EXIST58:05 - MUCH ADO ABOUT DYING…

1
EP229: Tech Strategy - The Pros and Cons of All In One Platforms vs. Composable Stacks 37:40

4M ago37:40

37:40

FOLLOW US: LinkedIn: https://www.linkedin.com/company/inside-commerce/ ABOUT THIS EPISODE: There has been a lot of change in the ecommerce and marketing tech landscape in the last few years. Leading vendors seeking to expand market reach and increase the LTV of existing customers have broadened their feature set, resulting in trend of tech stack co…

1
EP228: What's Hot In Email & SMS Marketing For Ecommerce Brands, With Hannah Spicer 32:33

4M ago32:33

32:33

FOLLOW US: LinkedIn: linkedin.com/company/inside-commerce/ ABOUT THIS EPISODE: The global email marketing market was valued at $7.5 billion in 2020 and is projected to increase to $17.9 billion by 2027. Email still consistently delivers one of the highest ROIs out of all digital marketing channels. But it's constantly evolving, and consumer expecta…

1
EP227: Q124 Ecommerce Vendor Leadership Team Interviews: BigCommerce, Centra, Commerce Layer, SCAYLE & Shopify 42:32

5M ago42:32

42:32

Introducing our new key vendor interview mini series. Each quarter, we catch-up with the leadership teams of leading ecommerce vendors so you can hear directly from them what their strategic and product focus has been for the last quarter. For this quarter we're speaking to BigCommerce, Centra, Commerce Layer, SCAYLE and Shopify. Hear about their k…

1
EP226: Debunking Ecommerce Platform Cost Model Myths: The Devil In The Detail 27:48

5M ago27:48

27:48

Hot on the heels of Shopify’s smart PR on their platform TCO cost model and value proposition ‘research’, we’re pulling apart why vendor-led cost model analysis needs to be taken with a generous pinch of salt. The issue: no two TCO models ever show exactly the same cost model structure or calculations, so you’re not getting a true like-for-like com…

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March 2024: Dune Part II & Do Not Expect Too Much from The End of the World Reviews, plus Glasgow Film Festival 2024 Coverage and Interview with John Archer, Director of Janey 1:57:59

5M ago1:57:59

1:57:59

Our March episode is maybe our most film-packed episode yet! We review big cinema releases, Denis Villeneuve’s Dune: Part II and Radu Jude’s Don’t Expect Too Much from The End of the World, both out in cinemas this month. Plus we give our full coverage of this year’s Glasgow Film Festival 2024 including a review of Tummy Monster, La Chimera, and an…

1
EP225: Patchworks On Ecommerce Integrations and Omnichannel Data Trends in 2024 28:45

5M ago28:45

28:45

Patchworks is a leading SaaS integration platform for ecommerce businesses, providing low/no code tools and flow builders to connect data sources and simplify integrations. They work with a wide range of businesses, so have their finger on the pulse of what tech stacks are trending and in most demand. In this podcast, we caught up with Dave Wileman…

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EP224: Advice On Building & Running Ecommerce Teams, with Digital Director Claire Wilson 41:06

5M ago41:06

41:06

LISTEN:Apple Podcasts: https://podcasts.apple.com/gb/podcast/re-platform-replatforming-podcast/id1488091548 Spotify: https://open.spotify.com/show/25sR2mHAFdsVmrZoHMibzZAmazon: https://music.amazon.co.uk/podcasts/6b90a9bb-1554-4d79-849f-066f6139346b/re-platform---ecommerce-cx-and-technology-podcastFOLLOW US:LinkedIn: https://www.linkedin.com/compan…

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EP223: Ecommerce Market Mood: Strategy, Tech & AI News - February 2024 35:40

6M ago35:40

35:40

The latest from our monthly ecommerce mini-series, where experienced ecommerce consultants James Gurd and Paul Rogers step back to summarise what’s been happening in ecommerce in the last month. Ecommerce is a fast-paced industry, with constant change, new market entrants and incumbents updating their products with new features and fixes. James & P…

1
EP222: Strategic View on Shopify's Hydrogen Headless Framework, with CommerceUI CTO Michal Klim 51:35

6M ago51:35

51:35

Not another chat about headless! Don't worry, this podcast is packed with practical advice to help you better understand Shopify's headless solution and its relevance to ecommerce merchants. We’ve heard from some ecommerce teams that it’s not crystal clear what the role of Hydrogen currently is, with frequent improvements to OS and Liquid making th…

1
February on EHFM: AMERICAN FICTION, THE ZONE OF INTEREST, and OCCUPIED CITY plus an interview with Martin Benchimol, director of THE CASTLE 1:38:12

6M ago1:38:12

1:38:12

On our February edition of the Cinetopia Show, our team Amanda Rogers, Simon Bowie, and Garry Arnot, preview the IberoDocs Film Festival and Glasgow Film Festival plus review the recent films AMERICAN FICTION, THE ZONE OF INTEREST, and OCCUPIED CITY. Amanda also sits down with the director of THE CASTLE, Martin Benchimol, to discuss his award winni…

1
EP221: Optimising Your Product Catalogue: Building Data Models and Nailing CX & Efficiency Wins 41:09

6M ago41:09

41:09

We recently talked about fixing ISNO issues for ecommerce sites using smarter automation with the team at Sweft. In this episode we’re diving deeper into product data and looking at how ecommerce teams can enrich base data to improve ecommerce trading and operations. It’s an area that doesn’t always get enough attention during site migrations, and …

1
EP220: The Page Speed & Performance Conundrum: Balancing CX with Speed Gains for Ecommerce Sites 38:06

6M ago38:06

38:06

This podcast is inspired by an article from our guest Liam Quinn, Technical Director at Vervaunt, which featured advice from notable luminaries from Yottaa, Render Better and previous podcast guest and respected consultant Erwin Hoffman on optimising for page speed.We all know that the less you put on a webopage, the faster it will be. But we’re no…

1
EP219: Shopify's Strategic Direction: What Editions 2024 Means For Ecommerce Retailers 35:35

7M ago35:35

35:35

In this episode, Paul & James review what Shopify's latest product roadmap release, Editions Winter 2024, reveals about their strategic focus and how they're positioning the product to tackle known challenges and feature gaps that previously required more work arounds. Shopify's concerted push into the enterprise space is well known, and the latest…

1
EP218: Making Accessibility Part of Your Development Lifecycle: Strategy, Compliance and Approaches, with Crownpeak 31:23

7M ago31:23

31:23

How confident are you that your website is fit to serve all users, regardless of how they access and read your content?An estimated 1.3 billion people experience significant disability. They represents 16% of the world's population, or 1 in 6 of us. And...they have serious buying power. So, if you've not taken accessibility seriously before, and yo…

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EP217: Paul & James' Monthly RoundUp: January 2024 Ecommerce Market Mood, Tech Changes & AI News 32:09

7M ago32:09

32:09

The latest from our monthly ecommerce mini-series, where experienced ecommerce consultants James Gurd and Paul Rogers step back to summarise what’s been happening with ecommerce technology in January. Ecommerce is a fast-paced industry, with constant change, new market entrants and incumbents updating their products with new features and fixes. Jam…

1
Jan 2024 on EHFM: Reviews of POOR THINGS, PRISCILLA, and SCALA!!! plus an interview with Rowen Henderson from The Film Cult 1:54:13

7M ago1:54:13

1:54:13

On our first episode of 2024, show co-producer Jim Ross and show regulars Clara Strachan and Simon Bowie join Amanda from Cinetopia (https://cinetopia.co.uk) to discuss three new release films in the UK, POOR THINGS (dir. Yorgos Lanthimos), PRISCILLA (dir. SOFIA COPPOLA), and SCALA!!! Or, the Incredibly Strange Rise and Fall of the World's Wildest …

1
EP216: Maximising Inventory Availability: Fixing In Stock Not Online Product Issues, with Sweft Founder & CEO 48:59

7M ago48:59

48:59

Grab your chance to learn from Michael Robinson, the ecommerce retail leader who launched and grew Anthropologie.com into a $200m+ online retailer, and James Brooke, ex-founder and CEO of Amplience, who scaled them into a market leading global DXP. In this episode we cover a hugely important topic, one that affects pretty much all retailers: maximi…

1
EP215: How Can Ecommerce Retailers Measure & Improve Online Customer Experience? 41:35

7M ago41:35

41:35

We’re expecting the tough trading conditions from 2023 to continue into H1 2024, perhaps longer in some markets. Retailers are under margin pressure, as discounting bites and CPAs have increased in many digital marketing channels e.g. Google Shopping. At the same time, customer support expectations are increasing, so a focus on delivering the best …

1
EP214: James & Paul's 2023 Ecommerce Platform & Technology Roundup 51:11

8M ago51:11

51:11

There's no better way to start 2024 than with a retrospective on ecommerce technology developments and trends from 2023. Key discussion points: The state of ecommerce: trends and growth challenges The big trend: omnichannel commerce and store sales growth Investment in B2B/wholesale ecommerce The growth and dominance of Shopify: why and is this goo…

1
EP213: Outsourcing For Ecommerce Technology Projects: Deciding When You Need External Resource 28:10

8M ago28:10

28:10

We've worked on more than 100 projects between us and have seen all sorts of resource models for technology implementation, from fully in-house to most roles being outsourced to external specialists. There isn't a one-size fits all solution to resourcing migration projects. In this podcast, we explore the value outsourcing can add to your project, …

1
EP212: How Can Large Businesses Tackle Replatforming: Building The Business Case & Planning For Change 33:21

8M ago33:21

33:21

A recent LinkedIn post from Rick Watson provoked a really good debate. The subline was deliberately eye-catching: Most Enterprise CEOs Would Rather Gnaw Off Their Arm Than Replatform. There’s no denying change in a large business is more complex and risky, and the status quo will seem preferable to turbulence. However, resistance to change isn't al…

1
EP211: Kibo Commerce CEO On Product Strategy, Market Fit & The Challenges of Modern Ecommerce 28:20

8M ago28:20

28:20

Tune in for Kibo CEO's ecommerce vision for the future and insights into where Kibo sees the world of ecommerce heading and how they're preparing for it strategically and technically. We're joined by Ram Venkataraman, who has extensive experience in technology strategy and leadership. We discuss: Kibo's product strategy: a firsthand account from Ra…

1
EP210: Replatforming To A New Headless Stack On BigCommerce and Bloomreach, with MKM Building Supplies 40:03

9M ago40:03

40:03

MKM is the UK’s leading independent builder’s merchant, with branches across England, Scotland & Wales. Founded in 1995, they have branches across the length and breadth of the United Kingdom from Redruth to Elgin Norwich and Llandudno. Ecommerce is an important part of the business, selling to trade customers and connecting online customers with l…

1
EP209: Getting To Grips With Gartner’s Newest Digital Commerce Quadrant Addition: Scayle Commerce Engine 56:38

9M ago56:38

56:38

Our regular listeners will know that we keep a keen eye on the ecommerce tech scene. Whilst sources like Gartner's Magic Quadrants shouldn't be taken as the gospel, they do provide a useful benchmark for changes in the ecommerce vendor landscape. A new entrant to the UK market has pushed into Gartner's reckoning in 2023. Scayle Commerce Engine has …

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