Join CLIA as they take you through the ever-growing world of the cruise industry. Take part in the conversation online by using the hashtag #CLIApod
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Episode 126 - Andy Harmer Talks With Peter Shanks From Silversea
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Andy Harmer speaks to Peter Shanks Managing Director UK for Silversea. Peter shares his journey in the cruise industry that took him to being at Silversea. He also shares his belief of the transformation of how cruise is now seen as a mainstream holiday option, the way people’s interest in cruising has changed and how people talk about cruise. Hear…
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Episode 125 - Andy Harmer Talks With Bernie Carter From Atlas Voyages
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Andy Harmer talks to industry veteran Bernie Carter about expedition cruising and the real buzz it’s experiencing as well as sharing what took him to his role at Atlas Voyages. Bernie shares a huge excitement at being involved in creating a unique experience for guests and how the importance of being able to educate travel partners via events from …
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Episode 124 - Andy Harmer Talks With Tom Mahoney From Cunard
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Andy (CLIA UK MD) and Tom Mahoney (Cunard Director, UK Sales) sit down in the Queens Room aboard the newly launched Queen Anne to talk new spaces, wellness, shows, dining options and the importance of Cunard’s relationship with the travel trade. Tom talks about how the Queen Anne launching has attracted lots of loyal Cunard Royalists as well as man…
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Episode 123 - Andy Harmer Talks With Rob Scott From P&O Cruises
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CLIA MD for UK & Ireland Andy Harmer sat down with Rob Scott Vice President for Sales and Marketing & Brand for P&O Cruises to discuss how as a brand they have evolved and putting the holiday maker at the center of their strategy. Rob also shares exciting details about existing and upcoming partnerships including Gary Barlow, Wallace, and Gromit. 2…
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Episode 122 - Andy Harmer Talks With Eithne Williamson From Princess Cruises
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Andy Harmer talks with Eithne Williamson (Vice President of Princess Cruises UK and Europe). Eithne tells as all about her journey into her current role at Princess Cruises whom she joined in 2022 as well as what makes Princess Cruises special. As an exciting 2024 builds up speed Eithne has lots to share about "Princess Medallion" as well as what’s…
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Episode 121 - Andy Harmer Talks With Janet Parton From Celestyal Cruises
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CLIA favourite Janet Parton joins Andy Harmer to talk about her new role of VP Business Development UK, Europe & Australiaat Celestyal Cruise as she makes her switch from River Cruise back to the Ocean Cruises sector. After recent announcments from Celestyal Cruises in terms of fleet updates and also new exciting destinations as well as switching t…
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Episode 120 - Andy Harmer Talks With Shane Riley From Virgin Voyages
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Andy Harmer caught up with Shane Riley (vice-president of international sales and marketing) for Virgin Voyages in Portugal to talk about the importance of the UK, Virgin Voyages returning with a ship to the UK, expanding across Europe, Australia and beyond with unique itineraries. Importance of the trade as well as his feelings of having what he d…
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The Cruise Lines Family Tree (Bonus Content)
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Learn more about the range of CLIA Member Cruise Lines available to UK & Ireland customers as Adele Foster talks with Andy Harmer.By CLIA
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Episode 119 - Andy Harmer talks with Luke Smith from Carnival Cruise Line
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Andy Harmer caught up with Luke Smith (Director, International Sales) for Carnival Cruise Line during recent travel agent event. Luke shares his views on the importance of attending agents events as well as exciting updates to the current fleet. Plus, find out more about the first Seacoaster (BOLT) which is set to launch passengers into new speeds …
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Episode 118 - Andy Harmer talks to Torey Kings-Hodkin from Royal Caribbean
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In this episode Andy Harmer talks with Royal Caribbean’s Head of Sales UK, Torey Kings-Hodkin as she shares some great insight into her role, what separates the different classes of ships across the Royal Caribbean fleet and shares some experiences from her recent Fjords cruise. Looking ahead to 2024 with two ships set to welcome passengers in 2024…
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Episode 117 - Andy Harmer talks to Richard Downs & Dave Mills from Iglu.com
24:43
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As they prepare to celebrate their landmark year Andy Harmer talks with Richard Downs (Chairman & Founder) and Dave Mills (Chief Commercial Officer) about the journey from selling Ski holidays and how they took the opportunity to become one of the largest cruise selling agencies in the UK from their launch back in the late 90s.…
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Episode 116 - Andy Harmer talks to Nabil Maillard from Ponant
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Andy Harmer talks with Nabil Maillard, Ponant cruises UK and Emerging Markets Sales Director about their ambitious plans in both the small and expedition sector as well as what they are doing in terms of sustainability as a brand.By CLIA
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Episode 115 - Andy Harmer talks to SJ Walker and Luke Day from Virgin Voyages
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This month our podcast goes Virgin Red as Andy Harmer is joined by SJ Walker and Luke Day from Virgin Voyages to hear about the brand, their super sprint to launching multiple ships and how they’ve been able to quickly adapt to sailor feedback to better train agent partners and improve the guest experience.…
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Episode 114 - Andy Harmer talks to Antonio Paradiso from MSC Cruises
29:38
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Andy Harmer talks to Antonio Paradiso Managing Director UK & Ireland about the importance of working with trade partnerships to MSC and his 16 years at MSC cruise and its expansion throughout the UK. He also gives us some insight into what he feels has been the secret to their success over the last few years as well the significant growth in attrac…
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Episode 113 - Andy Harmer talks To Anna Perrott From Panache Cruises
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Andy Harmer talks to Anna Perrott from Panache Cruises and finds out how a newspaper advert took her off the path towards professional golf and into the cruise industry. As well as sharing details about her current role as Head of Supplier Relations at Panache Cruises, Anna also shares what led her to co-found the working parent forum “Back in Time…
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Episode 112 - Andy Harmer talks Expedition Cruising with Sarah Schlederer from Quark Expeditions
28:26
28:26
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Andy Harmer talks to Sarah Schlederer, Business Development Manager, UK & Ireland at Quark Expeditions. On this episode we find out about Sarah’s Journey in the travel industry, she tells us about Quark Expeditions, where they operate and what they offer guests in the Polar regions including several first experiences for the industry. Quark’s ships…
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Episode 111 - Linda Springmann - Director, Cruise & Maritime Marketing at Port of Seattle
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Andy Harmer talks to Linda Springmann - Director, Cruise & Maritime Marketing for Port of Seattle tells us more about her exciting role and her journey into the cruise industry. Linda also shares what attracts cruise passengers as a hero destination to visit Seattle, as well as the economic importance of cruise to businesses.…
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Marie-Caroline Laurent, Director General, CLIA Europe recorded live at the CLIA Forum 2022
27:06
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In the second of four live recordings from the CLIA Forum 2022 to feature on the CLIA Cruise Podcast we hear from CLIA Europe Director General, Marie-Caroline Laurent, who shared industry updates and how CLIA has been working across the industry in partnership with cruise lines, ports and other travel partners.…
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Diversity & Inclusion Panel recorded live at the CLIA Forum 2022
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In the first of four live recordings to feature on the CLIA Cruise Podcast we hear the insights and views from an inspiring line-up of cruise leaders recorded during the CLIA Forum 222 panel discussion on diversity and inclusion. The panel contained Edwina Lonsdale, owner of Mundy Cruising, Jo Rzymowska, Celebrity Cruises’ EMEA vice-president, Ryan…
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Episode 110 - Ben Murray(Chief Executive at Maritime UK)
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If you’ve ever wanted to hear more about Maritime UK this episode is your perfect chance as Andy Harmer speaks to their Chief Executive, Ben Murray at Maritime UK about his journey into the maritime industry. He tells us more about the vast range of activity undertaken by Maritime UK, and how they work with partners and throughout maritime. He also…
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In conversation with New Zealand Cruise Association and Port Authority of New South Wales
21:14
21:14
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Andy Harmer caught up with our next two guests at Seatrade. Philip Holliday from the Port Authority of New South Wales gives an overview of his journey into his role and the huge importance of NSW in terms of the wide range of ships they can accommodate and also how the port is moving forward in terms of its sustainability including shore power.Kev…
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Episode 109 - Onboard SH Vega with Swan Hellenic
16:39
16:39
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Craig Forsyth from CLIA joined the christening sailing of Swan Hellenic's brand new ship SH Vega. While onboard he caught up with Mario Bounas their Vice President Global Marketing to hear how agents can best sell their product, the growth of the market, why they've chosen to describe themselves as boutique and also what the experience is like acro…
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In conversation with the Balearics Tourism Director and the Director General of CLIA Europe
27:06
27:06
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Andy Harmer caught up with our next two guests at Seatrade. Rosana Morillo discusses the importance of cruise tourism as part of the overall tourism strategy of the Balearic Islands. In her interview, Marie-Caroline Laurent gives an overview of CLIA's role in Europe and the importance of driving forward the sustainability agenda in the cruise indus…
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In Conversation With Kelly Craighead, President & CEO, CLIA (Part One) Live From Seatrade Global
17:10
17:10
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As the international cruise community came together at Seatrade in Miami after two years, we're bringing you a series of interviews with cruise industry leaders where they share valuable insights into their cruise priorities now and for the future, as well as major industry announcements.CLIA's Andy Harmer, Managing Director, CLIA UK & Ireland is j…
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Episode 108 - Chris Austin (Chief Sales Officer) Explora Journeys
22:58
22:58
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Fresh off the stage at our CLIA Luxury Residential event, Andy Harmer sat down to talk with Chris Austin (Chief Sales Officer) for Explora Journeys. As the excitement around Explora Journeys joining the luxury cruise market builds this is a podcast you really don't want to miss.By CLIA
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Episode 107 - Sara Macefield (Travel Journalist) & Ben Bouldin (Royal Caribbean International)
25:54
25:54
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Andy Harmer speaks with Travel Journalist, Sara Macefield and Royal Caribbean VP EMEA, Ben Bouldin this month to hear what's coming up in the Summer of 2022 in the cruise industry. Looking ahead at destinations that look to be hot with cruisers, plus looking ahead at several new ships set to join many cruise line fleets.…
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Episode 106 - Sara Macefield (Travel Journalist) & Jo Ruxton (Ocean Generation)
25:21
25:21
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Andy Harmer is joined by cruise and travel journalist Sara Macefield who talks about the importance of destination when matching the right cruise with the right customer. Plus Jo Ruxton, Founder of Ocean Generation joins us courtesy of Aurora Expeditions to tell us more about her role in conservation and the impacts of single use plastics.…
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Episode 105 - Susana Romero Celebrity Cruises) & Robin West (Seabourn)
38:55
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Andy Harmer and Lucy Huxley spoke to Susana Romero, Director, Galapagos Sales & Communication, at Celebrity Cruises, and also Robin West, Vice President, Expedition Operations & Planning as part of our Virtual Luxury & Expedition Showcase back in April 2021. A great listen for those wanting to learn more about the amazing experiences when cruising …
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Episode 104 - Bud Darr (MSC), Olly Smith (TV Personality) & Jo Rzymowska (Celebrity Cruises
43:36
43:36
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Andy Harmer (CLIA) talks with Bud Darr from MSC Cruises about protocols, cruise experience changes, and the next steps, Olly Smith TV personality, Wine Expert & Food hero (P&O cruises), and Jo Rzymowska (Celebrity Cruises) talks more about their edge class ships.By CLIA
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Episode 103 - Brian Salerno, Edwina Lonsdale & Tarn Pilkington
43:49
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Andy Harmer (CLIA) talks with Edwina Lonsdale (Mundy Cruising) to talk about the positive signs for the restarting of cruises. Brian Salerno (CLIA) shares how CLIA has participated in health protocols, onboard experiences, and what's next for the industry. Also, Tarn Pilkington (Aurora Expeditions) joins us all the way from New Zealand to take us t…
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Episode 102 - Luke Smith, Claire Stirrup & Geoff Ridgeon (TEWG)
27:40
27:40
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We hear from three representatives from the CLIA UK & Ireland Trade engagement working group. Luke Smith (Carnival Cruise Line), Claire Stirrup (Celebrity Cruises) and Geoff Ridgeon (Fred. Olsen Cruise Lines).They share the importance of travel agents for the Cruise industry how cruise lines are working to provide them with the tools they need as e…
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Episode 101 - CLIA UK Trade Engagement Working Group (TEWG)
30:32
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On our first CLIA Cruise Podcast Andy is joined by our UK Trade Janet Parton (Avalon Waterways), Iain Powell (Saga Cruises), Shane Riley (Virgin Voyages), Steve Williams (MSC Cruises).By CLIA
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Episode 100 - Cruise Line Working Group Chairs
30:02
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For our 100th Podcast, we have gathered the cruise line Chairs of our Executive Committee, River Cruise Working Group, Expedition Working Group and Trade Engagement Working Group for a special look back at 2020 and a look ahead to what 2021 will hold.By CLIA
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Episode 99 – Talking with Royal Caribbean International, Cruise Adviser & Port of Dover
29:53
29:53
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Ben Bouldin, Sonia Limbrick, and Sam Ballard discuss lessons learnt from 2020 and silver linings in 2021.By CLIA
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Episode 98 - Talking with Cruise ABP, World Travel Holdings UK & Celebrity Cruises
24:57
24:57
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In our October 2020 podcast, Andy Harmer talks to Rebekah Keeler (Head of Cruise ABP), Alison Earnshaw (MD World Travel Holdings UK) & Jo Rzymowska (VP & MD EMEA Celebrity Cruises).By CLIA
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CLIA's Andy Harmer talks Luxury Cruise with Travel Weekly’s Hollie-Rae Brader, Panache Cruises’ James Cole, and Seabourn’s Lynn Narraway in this weeks CLIA Cruise Podcast.By CLIA
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Episode 96 – Angie (Head of Cruise, Liverpool), Gary (Cruise Trade News), Giles (Avalon Waterways)
29:11
29:11
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We have assembled a great line up of Cruise Veterans and cruise experts as Andy Harmer hears from Angie Redhead (Head of Cruise Liverpool), Gary Peters (Editor - Cruise Trade News), and Giles Hawke (Managing Director Avalon Waterways). Listen to find out what they see for the future of cruise and also their updates on the current situation.…
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Episode 95 - Peter Shanks (Silversea), Edwina Lonsdale (Mundy Cruising) & Sara Macfield (Journalist)
26:42
26:42
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CLIA's Andy Harmer talks to well-known figures in the Cruise industry hearing from Peter Shanks (Silversea), Edwina Lonsdale (Mundy Cruising) plus journalist Sara Macefield.By CLIA
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Episode 94 - Randy Durband Chief Executive Officer(GSTC)
10:21
10:21
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Andy Harmer talks to Randy Durband Chief Executive Officer from the Global Sustainable Tourism Council. He shares an overview of what the GSTC does and how they work with the private and public sectors.By CLIA
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Episode 93 - CLIA Luxury Cruise Highlights
43:24
43:24
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CLIA's Andy Harmer and Travel Weekly's Lucy Huxley talk through some of the best bits from this month's Luxury Cruise Webcast. We hear from a CLIA Headline Speaker favourite, a trio of experts on our Luxury Cruise Panel and much more.Watch the full webcasts over on our Facebook Page www.facebook.com/CLIAEurope/…
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Episode 92 - CLIA Expedition Cruise Highlights
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CLIA's Andy Harmer and Travel Weekly's Lucy Huxley talk through some of the best bits from this month's Expedition Cruise Webcast. We heard from a Captain live at sea, one of our most popular expedition cruise speakers plus other expedition cruise and destination experts.Watch the full webcasts over on our Facebook Page https://www.facebook.com/CLI…
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Episode 91 - APT's Jess Shelton - Agar And Liverpool City Council's Angie Redhead
18:19
18:19
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Joining Andy Harmer via weblink this week, APT River Cruises' Jess Shelton-Agar discusses the impacts on the river sector, while Angie Redhead from Liverpool City Council sits down with Andy to talk about the ever-changing cruising landscape. You can hear more of Jess in our first-ever River Cruise Webcast - our virtual conference available now on …
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Episode 90 - Avalon Waterways' Giles Hawke & AmaWaterways' Jamie Loizou
13:35
13:35
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This week we focus on the river cruise sector as Andy is joined via video link with Avalon Waterways' Giles Hawke, followed by AmaWaterways' Jamie Loizou to discuss how the industry is continuing to evolve and adapt to challenges, and how they are maintaining communication with travel agents.By CLIA
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Episode 89 - UPDATES: AmaWaterways, MSC Cruises, Uniworld River Cruises
13:32
13:32
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AmaWaterways' Marnie Tarsinos, MSC's Steve Williams and Uniworld's Angela Sloan update us on how they've been adapting to the major changes seen throughout the industry in both the ocean and river sectors.By CLIA
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Episode 88 - UPDATES: APT, Avalon, Carnival and Silversea
12:32
12:32
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APT's Jess Shelton-Agar, Avalon Waterways' Janet Parton, Carnival Cruise Line's Luke Smith and Silversea's Connie Georgiou update us on how they've adapted to ensure they remain connected to agents during the lockdown.By CLIA
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Andy Harmer sits down with Toby Cruse to explain how the cruise industry is responding to the ongoing COVID-19 Coronavirus outbreak, and answer some of the frequently asked questions of agents.By CLIA
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This week we travelled up to Manchester for the Adventure and Expedition Forum, where Toby sat down with guest speaker, presenter and wildlife photographer Patrick Aryee, to talk about his life, working with travel agents as well as his experiences with TV Legend David Attenborough.By CLIA
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Our recent Facebook LIVE with Andy Harmer and CLIA Vice President, Maritime Policy, Donnie Brown as we took your questions on the Coronavirus (COVID-19). For our latest statements go to https://bit.ly/2PQJTpm.By CLIA
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Episode 85 - Fred Olsen Cruise Line's Geoff Ridgeon
17:55
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This week we travelled to the Fred Olsen Cruise Lines office in Ipswich to sit down with head of sales Geoff Ridgeon, talking about the cruise line, the industry and what to expect throughout 2020.By CLIA
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Virgin Voyages' Shane Riley invited us onboard the brand new Scarlet Lady to talk through many of the exciting features to expect as she makes her debut.By CLIA
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