Purpose: The United States and China are the largest and second largest economies in the world. President Obama calls the relationship the most important bilateral relationship of the 21st century. Yet the relationship is fraught with mistrust and miscalculation, with the potential for catastrophic conflict. Many scholars have written about the complex reasons behind the agreements and disagreements by taking a particular narrative. What they missed is that, on every single issue of importan ...
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Welcome to the Relentless Customer Leader Podcast – How Customer-Obsessed Leaders Win. This is a podcast that will ignite your passion for delivering experiences that leave your customers craving for more. In each episode, we'll dive into the minds of visionary leaders and trailblazing companies who have made customer experience their sacred mission. Prepare to be inspired as we unpack the game-changing strategies, unconventional thinking, and real-world stories of customer-centric transform ...
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FROM RECEPTIONIST TO MULTI-TIME CEO, Nicole Noye | Relentless Customer Leader
56:29
56:29
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Summary Nicole Noye is a seasoned executive with over 25 years of experience across diverse sectors, including retail, hospitality, leisure, entertainment, fitness, car sharing, and franchising. Her career has been marked by a relentless commitment to driving organizational success, leadership, team empowerment, and customer satisfaction. She has h…
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Former Managing Director, Konica Minolta Dr. David Cooke | Relentless Customer Leader
1:25:02
1:25:02
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Summary Dr. David Cooke shares his experiences growing up and entering the business world. He discusses how he stumbled upon Transcendental Meditation and became a teacher of it before transitioning into a sales role at Xerox Corporation. He reflects on his journey in the imaging industry, including his time at Canon and Konica Minolta, and the cha…
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Ken Wilcox Former CEO of Silicon Valley Bank and Dr Chris L. Brown discussing Leadership and Culture | Relentless Customer Leader Podcast
1:11:58
1:11:58
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Summary Ken Wilcox, former CEO of Silicon Valley Bank, shares his journey and leadership philosophy. He emphasizes the importance of self-actualization and creating a positive customer experience. Ken's leadership style is centered around diversity in counsel and unity in action. He encourages decision-making at all levels of the organization and f…
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The Relentless Customer Leader Podcast with Dr Chris L Brown, Podcast Introduction
1:16
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Get ready to unlock the secrets of building an unshakable customer-centric empire. Welcome to the relentless Customer Leader podcast, how customer-obsessed leaders win. I'm your host, Dr. Chris Brown, and this is a podcast that's going to ignite your passion for delivering experiences that leave your customers craving more. In each episode, we're g…
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China 411: On Cross-Border Legal Dyanmics
34:17
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China 411: On Cross-Border Legal Dyanmics by Zheng Huang and Ken WilcoxBy Zheng Huang and Ken Wilcox
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China 411: On Artificial Intelligence by Zheng Huang and Ken WilcoxBy Zheng Huang and Ken Wilcox
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China 411: On Working With Chinese Limited Partners
29:29
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China 411: On Working With Chinese Limited Partners by Zheng Huang and Ken WilcoxBy Zheng Huang and Ken Wilcox
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China 411: On Cross-Border Business by Zheng Huang and Ken WilcoxBy Zheng Huang and Ken Wilcox
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China 411: On Energy by Zheng Huang and Ken WilcoxBy Zheng Huang and Ken Wilcox
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