Discovered is a product discovery community, organized by Klevu, featuring the brightest minds in ecommerce and product discovery. Discovered includes events, a podcast, media, and TV opportunities.
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Episode 11: Elastic Path and the Future of E-Commerce: Personalization, Composability, and AI
38:43
38:43
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38:43
In this episode of the Discovered Podcast, Rachel Tonner sits down with Grant Deken, SVP of Marketing for Elastic Path, to delve into the evolution of e-commerce and technology over the past five years. They discuss the rise of AI, the importance of data in creating personalized shopping experiences, and the growing trend of composable commerce. Gr…
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Episode 10: Modern MACH Commerce: Compose & Conquer with Uniform, Klevu & Commerce Layer
29:00
29:00
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29:00
In this enlightening episode, Rachel Tonner hosts a vibrant discussion at the MACH House NRF with distinguished guests Filippo Conforti from Commerce Layer, Nilay Oza from Klevu, and Darren Guarnaccia from Uniform. This episode unveils the groundbreaking integration among these leaders in e-commerce technology, offering merchants a glimpse into the…
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Episode 9: Musings on the future of Shopify with Mikko Rekola from Woolman
28:36
28:36
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28:36
In this insightful episode of the "Discovered" podcast, Rachel Tonner, our VP of Marketing welcomes Mikko Rekola, Chief Evangelist from Woolman, Europe's largest Shopify Plus agency, to delve into the latest Shopify Winter Editions release. Mikko, with over 15 years of experience in direct-to-consumer e-commerce, shares his expert insights on the s…
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Episode 7: LEAF's Rhythm to Retail: Performance, Personalisation & 1st Party Data
36:52
36:52
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36:52
Grab a coffee and join us as Wesley Hartley, the Chief Revenue Officer at LEAF, shares his journey from the music scene to mastering e-commerce. He'll dive into the ups and downs, the switch from tunes to tech, and how understanding your customers and data can really change the game for e-commerce teams. Whether you're leading the charge or managin…
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Episode 8: Operational mastery in ecommerce: Inside the operational playbook with Ben Marks & Maier Bianchi
32:20
32:20
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32:20
Step into the bustling world of ecommerce operations with Rachel Tonner in this enlightening episode. Rachel hosts Ben Marks from Shopware AG and Maier Bianchi of Bemeir, both leading figures with vast experience in ecommerce. Together, the trio navigates the intricate terrains of operational efficiency in an industry known for its rapid pace, and …
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Episode 6: What Can the Sex Toy Industry Teach Us About Personalization in Ecommerce: In Conversation with Matthew Medlyn
38:03
38:03
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38:03
In this captivating episode of the Discovered podcast, Rachel Tonner delves deep into a dynamic conversation with e-commerce expert Matthew Medlyn. Leveraging his extensive background working with renowned brands like Wiltshire Farm Foods, Love Honey, and Graham & Brown, Matt explores the unique hurdles of designing for diverse user personas, rangi…
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Episode 5: Customer-Centricity: The Key to Business Growth in the Digital Landscape
29:46
29:46
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29:46
In this episode, we explore the crucial role of customer service in driving business growth and success. Join us as we dive into a Discovered London speech by Jo Causon, CEO of The Institute of Customer Service, where she emphasizes the need for organizations to prioritize the customer experience. Causon highlights that customer service extends bey…
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Episode 4: Exploring the Evolving Landscape of Artificial Intelligence: From ChatGPT to Conversational AI and Beyond
24:44
24:44
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24:44
Join us in this insightful episode as we delve into the current state of Artificial Intelligence (AI) and its exciting future. At Klevu's Discovered London event, Niraj Aswani, Co-Founder and CTO of Klevu, shares his expertise on the transformative power of AI models like ChatGPT and the potential they hold in natural language processing. We explor…
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Episode 3: Unlocking the Potential of Ecommerce Personalization - Insights and Predictions from Digital Industry Leaders
38:58
38:58
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38:58
In this podcast episode, the hosts discuss the dynamic world of personalization and its importance in today's digital landscape. The episode features experts from various fields who share their views on personalization, including Vitaly Friedman, David Mannheim, Rasmus Houlind, Gianfranco Cuzziol, and Rob Boland. The panel discusses the definition …
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Episode 2: Luxury Online Butcher, Donald Russell's, Experience Trialling Search Solutions Including Klevu and Nosto
39:09
39:09
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39:09
Join Klevu VP of Marketing, Rachel Tonner, and Donald Russell's Head of Ecommerce, Jason Stewart, as they discuss Donald Russell's experience trialling search solutions, including Klevu and Nosto. Hear about their best-of-breed tech stack and the importance of testing the market to drive value through suppliers. Discover why Donald Russell decided …
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Episode 1: Paul Smith's Journey to a Fast and Flexible E-commerce Platform
21:10
21:10
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21:10
Join Rachel Tonner, VP of Marketing at Klevu, as she talks to Hannah Bennett, Head of Digital at Paul Smith, about their journey from monolith to Mach. Throughout the podcast, listeners will gain an understanding of the unique challenges that Paul Smith faced when creating a fast, user-friendly e-commerce platform. Hear about the challenges they fa…
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