Welcome to the MGMA Podcast Network, your gateway to insightful discussions and expert analysis on key topics in healthcare management. Dive into a diverse array of shows tailored to meet the interests and needs of healthcare professionals like you. Explore the experiences and perspectives of trailblazing women in healthcare on "Women in Healthcare," or discover innovative strategies and solutions for your practice on "Business Solutions." Stay updated on the latest industry trends and news ...
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Co-hosted by Taya Moheiser, CMPE, CMOM & Kem Tolliver, CMPE, CPC, CMOM. #revenuecyclemanagement #medicalbilling #RCM
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MGMA Mindful Medicine: Dr. Andrea Sankar on Navigating the Complexities of End-of-Life Care
24:25
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In the latest episode of the MGMA Mindful Medicine Podcast, host Daniel Williams welcomes Dr. Andrea Sankar, a medical anthropologist and co-author of the newly released third edition of Dying at Home: A Family Guide for Caregiving. Dr. Sankar discusses the evolution of end-of-life care, including the challenges faced by family caregivers and the c…
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MGMA Business Solutions: Harnessing the Power of AI to Enhance Healthcare Delivery
26:11
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26:11
In this MGMA Business Solutions Podcast episode, host Daniel Williams welcomes Dr. Bob Murry, Chief Medical Officer at NextGen Healthcare. The discussion explores the transformative role of artificial intelligence (AI) in optimizing provider efficiency and improving patient care. Dr. Murry shares his unique perspective, drawing from his extensive e…
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MGMA Week in Review: Insurance Hikes, Healthcare Disruptors, and Telehealth Trends Shaping the Future
20:02
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20:02
In this episode of the MGMA Week in Review Podcast, co-hosts Daniel Williams and Colleen Luckett dive into the latest trends and challenges in healthcare. From rising workplace insurance costs to the disruptive forces shaping the industry's future, this episode provides valuable insights for medical practice leaders and MGMA members. Key Takeaways …
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MGMA Business Solutions: Innovating Patient Care Through Blood Pressure Accuracy with Dr. Tom Schwieterman
24:38
24:38
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24:38
In this episode of the MGMA Business Solutions Podcast, host Daniel Williams sits down with Dr. Tom Schwieterman, the Chief Medical Officer and VP of Clinical Affairs at Midmark Corporation. The discussion focuses on the critical importance of accurate and consistent blood pressure measurement and how it impacts patient outcomes. With an extensive …
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Women in Healthcare: Kenyokee Crowell on Owning Your Power and Charting a Purposeful Career Path
41:59
41:59
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41:59
In this episode of the Women in Healthcare podcast, host Adrienne Lloyd sits down with Kenyokee Crowell, a seasoned healthcare leader who has held key roles at organizations like the Cleveland Clinic and Highmark Health. Crowell shares her insights on effective physician collaboration, building organizational culture, and navigating career transiti…
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Business Solutions: Transforming Healthcare Interoperability to Reduce Burnout and Enhance Patient Care
26:36
26:36
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26:36
In this episode of the MGMA Business Solutions Podcast, host Daniel Williams sits down with Katie Holcomb, Product Marketing Manager at Surescripts, to discuss the vital role of interoperability in healthcare. Katie provides insights into Surescripts' mission to simplify healthcare data exchange and reduce clinician burnout. Tune in to learn about …
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MGMA Week in Review: AI Regulations, Caregiver Integration, and Best Practices for Succession Planning
22:32
22:32
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22:32
Welcome to the MGMA Week in Review podcast, hosted by Daniel Williams, senior editor at MGMA, and Colleen Luckett, editor and writer at MGMA. In this episode, Daniel and Colleen dive into a range of important healthcare topics and trends, including: Axios article on states regulating AI in healthcare Becker's interview with Dr. Mia Yang on the over…
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MGMA Insights: Celeste Headlee on Beating Burnout and Reclaiming Work-life Balance
36:33
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36:33
In this episode of the MGMA Insights Podcast, host Daniel Williams welcomes journalist, author and public speaker Celeste Headlee to discuss themes from her book Do Nothing: How to Break Away from Overworking, Overdoing, and Underliving. Headlee shares her personal experiences and surprising insights from her research along with practical strategie…
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MGMA Week in Review: Malpractice Costs, Cancer Screening Expenses, and Leadership Strategies
19:34
19:34
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19:34
In this episode of the MGMA Week in Review Podcast, hosts Daniel Williams, Colleen Luckett, and Christy Good discuss several key topics in the healthcare industry. The hosts cover the rising costs of malpractice insurance, the financial burden of cancer screenings, strategies for effective leadership in the C-suite, and updates on important Medicar…
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MGMA Insights: Liz Mahan on Recruiting Physicians for the Long Haul
30:13
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30:13
In the latest episode of the MGMA Insights Podcast, host Daniel Williams welcomes Liz Mahan, Director of Professional Development and Solutions at the Association for Advancing Physician and Provider Recruitment (AAPPR). Mahan shared her expertise in creating a strategic provider recruitment playbook that helps medical practices find and retain the…
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MGMA Insights: Don Balasa on the Evolving Role and Legal Landscape of Medical Assistants
33:53
33:53
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33:53
In this episode of the MGMA Insights Podcast, host Daniel Williams interviews Don Balasa, JD, MBA, the CEO and legal counsel of the American Association of Medical Assistants (AAMA). They discuss the evolving role of medical assistants in healthcare, the legal challenges they face, and the future growth of the profession. Main Takeaways: Medical as…
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MGMA Week in Review: Succession Planning, Psychological Safety, and Leadership Lessons from Ted Lasso
21:26
21:26
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21:26
In this episode of the MGMA Week in Review podcast, hosts Daniel Williams and Colleen Luckett discuss key issues and insights for medical practice leaders. The episode covers the following topics: - Succession planning for medical practices, including lack of progress and best practices. Colleen notes that "just over a one in three medical group le…
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MGMA Member Spotlight: From Front Desk to C-Suite with Tracey Schwartz
24:48
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24:48
In this episode of the MGMA Member Spotlight Podcast, host Daniel Williams sits down with Tracy Schwartz, the Vice President of Operations at Ascension Medical Group in Texas. Tracy shares her healthcare career journey, from starting as a medical assistant to rising through the ranks and becoming a key leader. Schwartz discusses the unique challeng…
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MGMA Member Spotlight: Jojy Schless on Her Journey from Social Work to Healthcare Leadership
28:51
28:51
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28:51
Welcome to another episode of the MGMA Member Spotlight Podcast. In this episode, host Daniel Williams sits down with Jojy Schless, the Director of Operations at Geneva Eye Clinic. Jojy brings a wealth of experience in practice culture, staff retention, customer service, and leadership coaching. This episode delves into Jojy's unique career journey…
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MGMA Week in Review: Cybersecurity, Addiction Treatment, and Nurse Self-Scheduling
19:51
19:51
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19:51
In this episode of the MGMA Week in Review podcast, hosts Daniel Williams, Senior Editor at MGMA, and Colleen Luckett, Editor and Writer at MGMA, discuss the latest news and insights for medical practice leaders and MGMA members. Major Topics Bipartisan legislation to improve healthcare cybersecurity after a ransomware attack The need for more inst…
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MGMA Insights: Sarah Clark on Enhancing the Patient Experience
33:17
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33:17
In this episode of the MGMA Insights Podcast, host Daniel Williams sits down with Sarah Clark, owner of Sarah Clark Consulting, as she dives into the crucial aspects of improving patient experience and increasing profits within medical practices. This discussion explores practical strategies to help medical practice leaders tackle common challenges…
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Consultants Corner: Key Strategies for Optimizing Compensation and Benefits with Sharon Sagarra
21:14
21:14
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21:14
In this episode of the MGMA Insights Podcast, host Daniel Williams speaks with Sharon Sagarra, MBA, FACMPE, owner of Sagarra Medical Consulting, and an MGMA Consultant. Sharon shares her extensive experience in healthcare management and provides actionable strategies for medical practice leaders to optimize compensation and benefits plans for their…
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MGMA Week in Review: Addressing Medicare Cuts, Boosting Employee Morale, and Enhancing Patient Experience
25:48
25:48
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25:48
Welcome to another episode of the MGMA Week in Review Podcast with hosts Daniel Williams, Senior Editor at MGMA, and Colleen Luckett, Editor and Writer at MGMA. In today's episode, we tackle some pressing issues facing medical practice leaders. We delve into the recent Medicare physician cuts, explore strategies to boost employee morale through mod…
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MGMA Member Spotlight: Delores McNair and Bryana Blanco on the Impact of Mentorship on Healthcare Careers
30:10
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30:10
In this episode of the MGMA Member Spotlight podcast, host Daniel Williams sits down with Delores McNair, Division Administrator at Duke University School of Medicine, and Bryana Blanco, Nursing Development Specialist at AdventHealth. Together, they discuss the MGMA Mentorship Program, their personal healthcare journeys and the importance of mentor…
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MGMA Insights: Shep Hyken on Enhancing the Patient Experience in Healthcare
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26:00
Welcome to the MGMA Insights podcast. In today's episode, we have the pleasure of speaking with Shep Hyken, a renowned customer service and experience expert. Shep is the Chief Amazement Officer at Shepard Presentations and has been inducted into the National Speakers Association's Hall of Fame for his lifetime achievements in professional speaking…
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MGMA Week in Review: Revolutionizing Patient Care: Language Services, Drone Deliveries, and Reducing Physician Burnout
18:48
18:48
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18:48
Welcome to the MGMA Week in Review Podcast. Host Daniel Williams, Senior Editor at MGMA, is joined by Cristy Good, Senior Advisor, and Colleen Luckett, Writer and Editor. We have an exciting episode lined up, combining insights from our 'Ask an Advisor' series with the latest developments in healthcare practices. Let's dive right in! Story 1: Impor…
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Business Solutions: Optimizing Onboarding Strategies for Physicians and Advanced Practice Providers
42:43
42:43
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42:43
In this episode of the MGMA Business Solutions podcast, host Daniel Williams sat down with Tara Osseck, Regional Vice President of Recruitment at Jackson Physician Search, and Jenny Binner, Associate Vice President of Emergency Medicine Services at locumtenens.com. The discussion centered on the critical importance of effective onboarding processes…
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MGMA Insights: Stewart Gandolf on the Keys to Successfully Market Your Medical Practice
36:52
36:52
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36:52
In this episode of the MGMA Insights Podcast, host Daniel Williams welcomes guest Stewart Gandolf, CEO at Healthcare Success. Gandolf shares his extensive experience in healthcare marketing, dating back to the 1990s when he started teaching private practice doctors about effective marketing strategies. During the conversation, Gandolf provides an o…
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MGMA Week in Review: Overcoming Impostor Syndrome, Cybersecurity Threats, and Geriatric Care Training
18:35
18:35
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18:35
In this episode of the MGMA Podcast Network's Week in Review, hosts Daniel Williams and Colleen Luckett discuss a range of healthcare industry news and insights. They cover strategies for overcoming impostor syndrome in leaders, the impact of the Supreme Court's Chevron deference decision on healthcare policy, cybersecurity threats targeting the he…
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MGMA Member Spotlight: Kendra Yahns on Internships and Leadership Development in Healthcare Management
32:14
32:14
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32:14
In this episode of the MGMA Member Spotlight, host Daniel Williams interviews Kendra Yahns, Executive Director of Perkins Spine and Sports Medicine. Yahns shares her journey in healthcare leadership, discusses the benefits of internship programs in private practices and emphasizes the importance of leadership training in healthcare management. Heal…
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MGMA Member Spotlight: Bill Kenney on Developing a Successful Employee Wellness Program
26:08
26:08
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26:08
In this episode of the MGMA Member Spotlight podcast, host Daniel Williams welcomes Bill Kenney, CEO of Dermatology Consultants, to share his expertise in developing an employee wellness program. Bill discusses his background in healthcare management and social work. He outlines Dermatology Consultants' size and scope and his role overseeing 180 em…
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MGMA Week in Review: Navigating Rising Costs and Staffing Challenges in Medical Practices
22:47
22:47
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22:47
Welcome to the MGMA Week in Review podcast. Hosted by Daniel Williams, Senior Editor at MGMA, and Colleen Luckett, Editor and Writer at MGMA. This episode covers the latest healthcare news and trends, including strategies for managing rising operating costs, solutions for staffing challenges, and innovative ideas for repurposing closed rural hospit…
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MGMA Member Spotlight: Enhancing Healthcare Outcomes Through Teamwork and Innovation with Lisa Stockdale
31:47
31:47
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31:47
Welcome to another episode of the MGMA Insights Podcast, hosted by Daniel Williams. In this episode, Daniel interviews Lisa Stockdale, Director of Value-Based Care at Silver Cross Hospital. They discuss healthcare management, innovative care models, the importance of teamwork, and the integration of digital transformation to improve patient outcome…
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MGMA Week in Review: Engaging the Next Generation in Healthcare and Navigating Practice Transitions
26:47
26:47
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26:47
Welcome to the MGMA Week in Review podcast. Hosted by Daniel Williams, Senior Editor at MGMA, along with co-host Colleen Luckett, Editor and Writer at MGMA. This episode covers the latest healthcare news and trends, including innovative ways to attract younger generations to healthcare careers, essential tips for transitioning practice ownership, a…
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MGMA Insights: Unlocking Strategies for Medical Practice Leaders with Andy Swanson
30:50
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30:50
Welcome to another episode of the MGMA Insights Podcast. Today, we have Andy Swanson, MGMA's Senior Vice President of Product Strategy and Sales, joining us. In this episode, we dive into MGMA’s strategic approach to face-to-face conferences, the Advanced Strategy for Medical Practice Leaders book series, and new initiatives tailored to support med…
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MGMA Week in Review: Addressing Clinical Documentation, The Art of Listening, and The Rise of Concierge Medicine
18:35
18:35
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18:35
This episode of the MGMA Week in Review podcast features an in-depth look at several critical issues in healthcare today. Hosts Daniel Williams and Colleen Luckett explore the impact of clinical documentation burdens, the essential role of listening in patient care, recent trends in employee benefits, strategies to stay relevant in the healthcare j…
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Business Solutions: Leveraging AI for a cutting-edge patient experience
22:50
22:50
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22:50
This episode of the MGMA Business Solutions podcast features John Poli, Industry Principal for Healthcare at RingCentral. With over 20 years of experience in healthcare leadership, Poli has been at the forefront of leveraging innovative technology to drive digital transformation and business strategy. Chatting with host Daniel Williams, Poli discus…
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MGMA Week in Review: Breach Notifications, Primary Care Compensation, and Medical Debt Impact
15:34
15:34
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15:34
This episode of the MGMA Weekend Review Podcast is hosted by Daniel Williams and Colleen Luckett. Key topics include HHS reversing course on breach notifications, primary care physician compensation, bipartisan support for healthcare reform, the impact of medical debt, and improving obesity treatment training. Major Takeaways: - HHS will now allow …
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MGMA Insights: Unlocking HR Strategies for Medical Practice Leaders with Cristy Good
35:37
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35:37
Introduction: Welcome to another episode of the MGMA Insights Podcast, hosted by Daniel Williams. In this episode, Daniel sits down with Cristy Good, Senior Advisor at MGMA, to chat about the essential Human Resources strategies every medical practice leader should know. Cristy, a former healthcare practice administrator and a co-author of MGMA’s n…
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MGMA Insights: Developing Your Team Through HR Strategies for Employee Growth, Performance Management, and Recruitment
33:05
33:05
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33:05
In this MGMA Member Spotlight Podcast episode, host Daniel Williams speaks with Tony Schier, Executive Director of Cheyenne Obstetrics and Gynecology, about implementing successful human resources practices. They discuss strategies for developing employee skills, tracking performance goals, conducting effective interviews, and onboarding new hires.…
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MGMA Week in Review: Addressing Mental Health Costs, Nurse Recruitment Strategies, and Preventing Physician Burnout
18:30
18:30
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18:30
In this MGMA Week in Review podcast episode, Daniel Williams and Colleen Luckett discuss the shocking costs of ignoring mental health issues, strategies medical groups use to recruit nurses, and ways to prevent physician burnout through mindfulness and partnerships. Key Takeaways and Resources: (Healthcare Finance News) - Colleen shares a recent an…
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MGMA Insights: Peer-to-Peer Conversations and Work-Life Balance with Dr. Jennifer Taylor
27:46
27:46
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27:46
In the latest episode of the MGMA Insights Podcast, host Daniel Williams welcomes Dr. Jennifer Taylor, Lead Medical Director at Humana, to discuss crucial topics affecting medical practice leaders today. Dr. Taylor shares the importance of effective communication among medical professionals, strategies for achieving a balanced work-life dynamic, an…
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MGMA Member Spotlight: Leading a Large Independent Primary Care Group through Value-Based Care with Eric Schwab
27:23
27:23
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27:23
On this episode of the MGMA Insights Podcast, host Daniel Williams sits down with Eric Schwab, COO of Preferred Primary Care Physicians. Eric shares his journey from real estate to becoming a leader in healthcare management. He discusses leading Preferred Primary Care, the largest independent primary care group in Western Pennsylvania with over 90 …
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MGMA Week in Review: Leveraging AI, Maintaining Event Momentum, and Tips on Contract Negotiations
19:33
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Welcome to this week's episode of the MGMA Week in Review podcast, hosted by Daniel Williams and Colleen Luckett. In this episode, Colleen and Daniel discuss the growing role of AI technology, like ambient transcription, in healthcare. They also cover strategies for implementing lessons from leadership programs and navigating trade issues. Colleen …
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MGMA Insights: Mastering the Fine Art of Small Talk with Debra Fine
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In this episode of the MGMA Insights podcast, host Daniel Williams sits down with renowned small talk expert and author Deborah Fine to discuss her transformation from introverted engineer to communication skills coach. Debra shares her experiences developing her small talk skills and offers practical advice for effectively navigating social intera…
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MGMA Member Spotlight: Marie Eslick on Prioritizing Culture Through Strategic HR Insights
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41:16
In this episode of the MGMA Member Spotlight podcast, host Daniel Williams interviews Marie Eslick, Director of Human Resources at Apex Dermatology and Skin Surgery Center, about her strategies for managing HR in a rapidly growing dermatology practice. Eslick shares the journey of Apex's expansion from one location to 14 locations across multiple c…
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MGMA Week in Review: Transitioning to Value, Prioritizing Mental Health, and a New Approach to Medical Debt
16:06
16:06
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16:06
On this MGMA Week in Review episode, hosts Colleen Luckett and Daniel Williams discuss the latest results from the MGMA STAT poll on medical groups' value-based care strategies. They also explore strategies for supporting mental health in the workplace and highlight a new approach one health system took to medical debt collection that improved acce…
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MGMA Insights: Unlocking Healthcare Media Success with Scott Becker
38:49
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38:49
In this episode of the MGMA Insights podcast, host Daniel Williams interviews Scott Becker, founder and CEO of Becker's Healthcare. Becker, who will be a mainstage speaker at the upcoming MGMA Operations Conference in Chicago, shares his journey from law school to healthcare media, discussing how he built his influential platforms and multidiscipli…
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Consultants Corner: Putting People First for Better Healthcare Outcomes
33:53
33:53
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In this episode, host Daniel Williams meets with Amy Lafko to explore her transformative journey from physical therapist to healthcare consultant. Listeners will learn about Amy's career progression, from her initial experiences in a trauma hospital to her pivotal roles in rehabilitation and urgent care settings and, ultimately, her shift into cons…
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MGMA Week in Review: Cybersecurity Strategies, Alzheimer's Insights, and Nursing Education Advances
21:41
21:41
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21:41
Join hosts Daniel Williams and Colleen Luckett in this comprehensive MGMA Week in Review episode as they explore pressing healthcare issues today. From the latest cybersecurity measures to groundbreaking research in Alzheimer's disease and innovative strides in nursing education, this episode covers a spectrum of topics critical to healthcare profe…
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MGMA Member Spotlight: One Administrator's Path to Leadership
35:57
35:57
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35:57
In this episode, host Daniel Williams sits down with Julie Bouziotis to discuss her career journey from English literature student to healthcare administrator. Listeners will gain insights into Julie's path, from her unexpected start in orthopedics to taking on leadership roles in dermatology. She shares lessons learned along the way about developi…
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Women in Healthcare: Leading with Quality-A Conversation with Stephanie Mercado of NAHQ
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37:36
This Episode: This MGMA Women in Healthcare podcast episode, hosted by Adrienne Lloyd, welcomes Stephanie Mercado to the show. Mercado is the CEO and executive director of the National Association for Healthcare Quality (NAHQ). She joined the NAHQ in 2013 and has helped the organization achieve over 300% revenue growth and almost double its members…
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Week in Review: AI Integration in Healthcare, Medicaid Rule Changes, and Tips on Workplace Humor
21:30
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21:30
In this episode of the MGMA Week in Review Podcast, hosts Daniel Williams and Colleen Luckett discuss Kaiser Permanente nurses striking over AI concerns, an interview with Dr. Robert Pearl on co-authoring a book with AI, challenges from stricter Medicaid rules, incorporating humor in the workplace, and gaps in medical practices' downtime protocols …
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ChatGPT and the Future of Healthcare: A Conversation with Dr. Robert Pearl
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In this episode of the MGMA Insights podcast, we have the privilege of speaking with Dr. Robert Pearl, a renowned healthcare leader and the author of the groundbreaking book ChatGPT, MD: How AI-Empowered Patients & Doctors Can Take Back Control of American Medicine. Dr. Pearl shares his unique journey in healthcare leadership and his vision for how…
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MGMA Week In Review - Cybersecurity, Coding Updates, and Networking Opportunities
16:47
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Introduction: In this MGMA Week In Review podcast episode, hosts Colleen Luckett and Daniel Williams discuss UnitedHealth's recent data breach and ransom payment, Deborah Fine's insights on small talk skills during her keynote address at the MGMA Financial Conference, new medical codes from CMS, opportunities to lead resource groups at the 2024 MGM…
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