We are on a mission. A mission to save and revitalize independent pharmacy. On the Catalyst podcast, we dive into current events that are shaping how pharmacists approach their patients and their business. Fuel your passion for pharmacy, one conversation at a time. Hosted by President of PioneerRx Jeff Key with cohosts Josh Howland VP of Clinical Strategy, Mark Bivins VP of Sales, and Marsha Bivins Marketing Director
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Push Yourself to the Edge with Jeff Harrell | Catalyst Pharmacy Podcast Episode 121
1:03:54
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“If you don’t push yourself to the edge, there’s no reason to live,” says Jeff Harrell. It’s that enthusiasm and proactive attitude that has made Cascadia Pharmacy Group what it is today. At a time where staying in business is more difficult than ever, Jeff and Cascadia offer an oasis in the pharmacy desert. In this episode, join host Mark Bivins a…
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Guide Your Patients to the Right Path with Barry Klein | Catalyst Pharmacy Podcast Episode 120
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The key to exceptional patient care isn’t forcing patients to take on new services — they’ve got to want it for themselves. Pharmacists can take their patients on a brighter and more vibrant health journey, and Klein’s Pharmacies are ready at the wheel. In this episode, join host Mark Bivins and Klein’s Pharmacies Barry Klein as they discuss the po…
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Multiple Locations, One Purpose with Kyle McHugh | Catalyst Pharmacy Podcast Episode 119
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Pharmacy ownership takes different shapes, forms, and sizes. For Kyle McHugh, it’s all about the quality of pharmacy work — the quantity takes care of itself. This week, join host Mark Bivins as he discusses with Kyle his footprint in the South Carolina pharmacy scene, what to look out for the rest of 2024, and how to naturally implement new servic…
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The Future of LTC Pharmacy is At Home with Lindsay Dymowski | AmplifyLTC Episode 1
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The future of independent pharmacy has never been brighter, and the long-term care sector is a shining example of why. On the very first episode of the Amplify Long-Term Care Pharmacy Podcast, join host Frances Nahas as she discusses the ins and outs of at-home care with Lindsay Dymowski. As Cofounder and President of the Long Term Care at Home Net…
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FTC's Battle with PBMs, User Conference Recaps, and DSCSA Updates | Catalyst Catch-Up
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Times are moving fast in the industry. And for this edition of Catalyst Catch-Up, there is no shortage of topics to discuss. In this episode, join hosts Mark Bivins and Josh Howland as they discuss the FTC’s current battle against PBMs, the ongoing DSCSA updates and deadlines, and a recap of our two flagship user conferences, Catalyst Connect and A…
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Feed Your Pharmacy Beast with Nicolette Mathey | Catalyst Pharmacy Podcast Episode 118
57:13
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If you guess the secret to Nicolette Mathey’s success in the pharmacy industry, a good answer would be to “always look ahead.” The industry thrives on the here and now, where new innovations are there for the taking and embracing. As owner of Atrium 24, Nicolette knows better than to let the parade pass you by. In this episode, join Mark Bivins as …
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Independent But Not Alone with Ewa and Gus Tzaferos | Beyond the Scripts Podcast 60
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Pharmacy work in the modern age goes beyond the traditional brick-and-mortar. It’s also more than just putting pills in a vial. Ewa and Gus Tzaferos of Kennedy Pharmacy make a business out of modernizing pharmacy work, from leveraging their online presence to keeping their work fresh (and maybe taking a selfie or two). In this episode, join host Wi…
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Get ready for a new episode of the Catalyst Pharmacy Podcast! We've distilled the best insights from our top 8 episodes into a powerhouse of tips & tricks. From private label supplement sales to mastering medical billing and purchasing a new pharmacy, this episode is packed with top-tier advice. Don't miss out—hit the like button, subscribe to our …
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Setting the New Standard for Pharmacy Business with Marcus Howard | Catalyst Pharmacy Podcast 117
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Running a successful business is one thing — running a successful pharmacy is a whole other ball game. It also takes an Olympian level of perseverance, something that Marcus Howard has in abundance. His St. Louis-based GreaterHealth Pharmacy & Wellness showcases the true power of independent pharmacy, ensuring that anyone can get the care they need…
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The Secret Behind Pharmacy Analytics With Ajay Mehra and Jeff Rowan | Beyond the Scripts Podcast Episode 59
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It’s not every day that we welcome two guests on the Beyond the Scripts Podcast. But when we’re talking about Ajay Mehra of UGO Rx and Jeff Rowan of Chancy Drugs, we couldn’t let the opportunity slip away. In this episode, join Will Tuft as they explore the innovative journey behind UgoRx — from its initial naming inspiration to its role in revolut…
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Catalyst Connect Speakers Round-Up | Catalyst Rewind
1:06:53
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Another year, another successful Catalyst Connect is in the books. Earlier this month, hundreds of pharmacy professionals and vendors came together for four days of networking, collaborating, and good old-fashioned good times. The learning doesn’t stop after the last class, however. If you want to hear more from some of this year’s speakers, you’ve…
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Inside AB317 and California Pharmacy with Bruno Tching | Catalyst Pharmacy Podcast Episode 116
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Pharmacy provider status continues to be a hot topic, and we may be seeing the turn of the tide. Who better to talk about it than returning guest Bruno Tching? Tune in as Bruno dives deep into legislative impacts through AB 317, which paves the way for pharmacists to bill for a wide range of services, achieving payment parity with other healthcare …
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Data: Your Pharmacy's Untapped Superpower with Bob Lomenick | Catalyst Pharmacy Podcast Episode 115
1:04:08
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In the words of Bob Lomenick, “You can’t just come in and fill prescriptions all day every day.” Pharmacy work is always changing, evolving to meet the unique needs of your community. Your pharmacy’s data can give you the roadmap to new innovations and solutions. In this episode, we welcome back the Godfather of Med Sync himself as we discuss the c…
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Innovate in Your Pharmacy Like Never Before with Bri Morris | Beyond the Scripts Podcast Episode 58
56:12
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Innovation is a requirement to thrive in the pharmacy industry. Luckily, independent pharmacies can perform their unique, tailored brand of patient care to better serve their community. For Bri Morris, innovation is literally the name of the game. On this episode, join host Will Tuft and Bri as they discuss her role as Executive Director of Arkansa…
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Inside “Obesity: The Modern Famine” with Kathy Campbell | Catalyst Pharmacy Podcast Episode 114
1:00:20
1:00:20
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Pharmacists can impact their patients’ lives in so many ways, ways that go beyond putting pills in a vial. They play a vital role in correcting the course of their health journey. For Kathy Campbell (you can call her Dr. Kathy), a different kind of health obstacle is rocking the general public. On this episode, join Kathy and host Mark Bivins as th…
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Transform Your Pharmacy Website with Storbie | Catalyst Pharmacy Podcast Episode 113
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Making a pharmacy website has just become easier than ever. RedSail Technologies is proud to announce a strategic partnership with Storbie a prominent New Zealand-based website platform, to introduce RedSail Websites – a website solution tailored specifically for community pharmacies. In this week’s episode of the Catalyst Pharmacy Podcast, join ho…
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Into the Clinical World of Pharmacy with Tana Kaefer | Beyond the Scripts Podcast EP 57
58:14
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Pharmacy is an industry all about adaptation. From fluctuating reimbursements to evolving clinical services, the road to modern patient care is always evolving. For Tana Kaefer, change simply offers new ways to innovate. In this episode, join host Will Tuft and Tana as they discuss the ins and outs of clinical services, med sync, eCare plans, and w…
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Cost Plus Models, Growth Margins, and RedSail’s New Payment Solution | Catalyst Rewind Episode 18
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Times are changing in the pharmacy industry. Whether we’re talking about PBM reform, the rise of cost-plus models, or new ownership journeys, there’s always something new to talk about in the pharmacy realm. In this edition of Catalyst Rewind, we take a look back at some of our favorite conversations of this (relatively) new year. From RedSail’s Rx…
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Patient Transparency and PBM Reform in Congress with Scott Pace | Catalyst Pharmacy Podcast Ep 112
1:00:33
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In an industry full of pharmacy rockstars, few stand out like Scott Pace. An Arkansas-based pharmacist and lawyer, Scott Pace is all about advancing patient care at the governmental level — he was also a former guest on the Catalyst Pharmacy Podcast so it was high time to see what he’s been up to. In this episode, join host Mark Bivins and Scott as…
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How RedSail's RxCash+ Can Transform Your Pharmacy's Profits | Beyond the Scripts Episode 56
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Your pharmacy’s next money maker is just a few clicks away. RedSail Technologies’ RxCash+ can provide your pharmacy with data-driven cash pricing using AI and tailored pricing algorithms, driving incremental value for your pharmacy and savings for your patients. But don’t take our word for it: RedSail’s Terri Albarano and Joey Chamberlain, Presiden…
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AMA-APhA Controversy, Pharmacist Reimbursement, Work Shortages | Catalyst Catch-Up
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The pharmacy world runs at such a hectic pace that it can be hard to be with the times. While you can’t keep up with everything that’s going on in the industry, there are a few hot button topics that you simply can’t miss. Join Mark and Josh as they sit down and discuss current pharmacy events in the inaugural edition of our new segment, Catalyst C…
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See Pharmacy From a Different Angle with Bill Osborn | Catalyst Pharmacy Podcast Episode 111
1:09:34
1:09:34
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Owning and operating one pharmacy is hard enough — now imagine 30. That’s what makes up some of Bill Osborn’s resume. His experience and influence in the industry serve as a model for what independent pharmacies can do — and he has no intention of slowing down. In this episode, join hosts Mark Bivins and Josh Howland as they discuss with Bill about…
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Tap Into Personalized Services with Lacy Epperson | Beyond the Scripts Podcast Episode 55
1:04:08
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ersonalized services are what independent pharmacy is all about. It’s that unique approach to patient care that can transform both a patient’s health journey and a pharmacy’s bottom line. Few know the importance of innovative patient care than Lacy Epperson of Mitchell’s Drug Store. You might be familiar with Mitchell’s from previous podcast episod…
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Put the “Community” in “Community Pharmacy” | Catalyst Rewind Episode 17
42:03
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Patient care isn’t one size fits all. As a community pharmacist, you can put your own stamp on pharmacy work, from attending community events to creating a unique vaccine workflow. Do what works for your community, even when it’s off the beaten path. In this edition of Catalyst Rewind, we’ve assembled some of the industry’s best and brightest who m…
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The Compounding Shift With Scott Brunner | Catalyst Pharmacy Podcast Episode 110
47:36
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In the healthcare industry, patients receive the best and most comprehensive care for a given ailment. Pharmacy compounding is a tried and tested example that personalized care is the best care. For Scott Brunner, CEO of the Alliance for Pharmacy Compounding (APC), it’s one of the best ways to brighten your patients’ health journeys. In this episod…
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Tackle Pharmacy Accounting With Scotty Sykes | Catalyst Pharmacy Podcast Episode 109
51:26
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Accounting is one of those things that pharmacists may overlook. In the pursuit of providing stellar patient care, it’s easy to forget about that all-important bottom line. Luckily, Scotty Sykes has you covered. His expertise in pharmacy and small business accounting ensures pharmacies are operating with a clean financial bill of health. Tune in to…
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Don’t Sweat the Small Stuff with Cynthia Feldman | Beyond the Scripts Podcast Episode 54
55:28
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Hindsight is 20/20. Some of your greatest worries from back in the day now are just a footnote in the present moment. Though it’s easy to look back and think you should’ve worried so much, applying it to the future is easier said than done. For Cynthia Feldman, it’s all part of the pharmacy ownership journey. In this episode, join Cynthia and host …
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How to Grow Your Pharmacy in 2024 | Catalyst Rewind Episode 16
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In this week's Rewind, we delve into what makes a pharmacy practice truly successful. Join us as we explore the core essence of growth and innovation within the realm of community pharmacy. Our investigation reveals a profound truth: the cornerstone of not only maintaining but also significantly expanding your pharmacy business lies in forging auth…
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2023 Year-in-Review | Catalyst Rewind Episode 15
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From PBM reforms and provider status to recognizing the full scope of pharmacy work, 2023 has been a landmark year for the pharmacy industry. It has also been an unforgettable one for the Catalyst and Beyond the Scripts Podcasts. Here we have assembled a jam-packed compilation of some of this year’s most resonant and stimulating conversations. thou…
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The Power of Pharmacy Technicians | Catalyst Rewind Episode 14
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You don’t need a white coat to change your patients’ lives. Pharmacy techs help the pharmacy world go round, from stabilizing your workflow to enhancing patient relationships. In this latest Rewind, we assembled some of our favorite guests who have transformed the meaning of the term “pharmacy technician.” Learn how your techs can transform your ph…
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If You Break It, You Can Fix It With Tiffany Capps | Catalyst Pharmacy Podcast Ep. 108
56:39
56:39
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The road to pharmacy success is not a straight line. It’s full of ups and downs, highs and lows, and peaks and values. But with change comes experience, as Tiffany Capps will almost surely tell you. For almost a decade, she’s empowered the independent pharmacy industry by empowering technicians, embracing industry change, and enjoying the pharmacy …
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Make Big Business in a Small Community with Pete Crouch | Beyond the Scripts Podcast
1:03:32
1:03:32
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Independent pharmacies might look small compared to their chain counterparts, but they are mighty. Though they may be small in size and stature, they play a profound role in their patients’ health and the betterment of their community. Few know this as well as Pete Crouch, whose four decades of exceptional pharmacy work have made Eden Drug Mart the…
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Too Much of a Good Thing With Stanley Warren | Catalyst Pharmacy Podcast Ep. 107
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You probably know Stanley Warren from his LinkedIn posts or general social media presence. For the last year, he’s helped independent pharmacy owners elevate and enhance their pharmacy operations. From streamlining inventory management to increasing your OTC sales, “Pharmacy Stan” knows how to take your pharmacy out of the red and snuggly into fina…
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The Current State of Pharmacy Law | Catalyst Rewind Episode 13
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PBM reform. DSCSA compliance. Provider status. You’ll find all these topics and more in the latest edition of Catalyst Rewind. Take a legislative and judicial walk down memory lane as we review the latest and greatest in pharmacy law. In this episode, learn about the still-essential information about DSCSA compliance, how a lawyer is tackling PBM r…
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Shape Your Front End for Success With Shahida Choudhry | Beyond the Scripts Episode 52
1:07:42
1:07:42
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Beyond the Scripts is all about using your pharmacy degree to its fullest potential. It’s no secret that patient care goes beyond the pharmacy counter, knowing no physical or holistic bounds. Few know this better than Palm Pharmacy owner Shahida Choudhry, whose experience and ambition have positively impacted the industry. In this episode, join her…
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Unlock Your Full Potential (and Profits) With Shawn Nairn | Catalyst Podcast Ep. 106
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Times are always changing in the pharmacy industry, and few places exemplify this better than Pittsburgh, Pennsylvania. ACORx Pharmacy Owner Shawn Nairn stands front and center in this tidal wave of innovation, embracing the new while making sure independent pharmacies are properly getting their due. He also loves “The Big Lebowski,” so what’s not …
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The Price to Create is Zero with Kyle McCormick | Catalyst Podcast Ep. 105
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Saving money for your patients is easier and more convenient than you think. Blueberry Pharmacy Owner Kyle McCormick is at the forefront of this idea with his cost-plus model, a tried and true way to help his patients save money while getting the care they need. In this episode, he along with hosts Jeff Key and Marsha Bivins discusses everything fr…
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EP104 - Lawyer Up Against PBMs With Mark Cuker
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Time to lawyer up. In this week’s episode of the Catalyst Pharmacy Podcast, attorney Mark Cuker talks about all things litigation in the pharmacy realm. A premier litigator in the environmental and pharmacy realm, Mark currently represents plaintiffs in an ongoing pharmacy mass action lawsuit, filed on behalf of over 450 independent pharmacies, fig…
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BTS EP51 - Climb the Pharmacy Tree With Nicolette Mathey
1:09:22
1:09:22
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Trees take a while to grow — several lifetimes in some cases. A tree’s growth perfectly represents the slow yet fruitful process of growth: subtle and unapparent in the moment, but profound in the long run. As the Owner of Palm Harbor Pharmacy, Nicolette knows that the journey is the reward for both the pharmacy and its patients. In this episode, l…
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BTS EP50 Part 2 - Nurture Your Pharmacy’s Network With Saswat Kabisatpathy
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Your pharmacy’s growth and success depend on several factors: a loyal patient base, generating a profit, having an efficient staff, and more. Then look at the long-term. How are you nurturing your pharmacy’s network? Saswat Kabisatpathy of the Avant Institute tells all about how you can do just that. In this second part of our conversation with Dr.…
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BTS EP50 Part 1 - Grow Your Pharmacy Ecosystem With Saswat Kabisatpathy
53:41
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Rome wasn’t built in a day. Likewise, a successful pharmacy doesn’t materialize overnight. Progress is hardly ever noticeable until you take a step back and see all the progress you’ve made. Few know this better than Saswat Kabisatpathy. As CSO of the Avant Institute, Dr. Swat knows just how important it is to create a healthy pharmacy ecosystem fo…
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EP103 - Find Your Pharmacy's Eureka Moment With Ashley Moose
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53:37
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It’s no secret that independent pharmacies are doing more than filling the average prescription or administering flu shots. Now more than ever they are a pillar of the community — and Ashley Moose knows the job is far from finished. As Owner of Moose Pharmacy and CPESN’s Director of Network Development, pushing the industry forward is all in a day’…
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EP102 - Turn Your Pharmacy’s Weakness into a Superpower With Sandie Kueker
1:07:07
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Sandie Kueker has a simple approach to patient care: care for them like you would your family. It’s this mentality that has propelled her three stores to great pharmacy success. By embracing the old and welcoming the new, her pharmacies show just what independent pharmacies can do. In this episode, Sandie discusses everything from CPESN to the valu…
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BTS EP49 - Enter the New Age of Pharmacy With Joseph Poling
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The road to pharmacy ownership is full of hills and valleys, especially if you’re working for the same company the whole time. Such is the case for Joseph Poling, who started his pharmacy career in the Colorado-based Good Day Pharmacy and hasn’t looked back since. Joseph knows as well as anyone that the only way to move your pharmacy is forward — a…
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EP101 - Learning Your Patients’ Stories With Julie Stewart
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One of the best parts of working in an independent pharmacy is how you can put your own stamp on patient care. Medical Arts Pharmacist Julie Stewart knows this firsthand. Through a blend of hard work and empathy, this Flip the Pharmacy award winner knows that the making of a great pharmacy is its quality of patient care. In this episode, learn how …
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EP100 - Yesterday, Today, and Beyond With Gina Groves
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To quote Steve Jobs, the journey is the reward — and what a journey it’s been. After over three years, 99 episodes, and nearly 150 guests, the Catalyst Pharmacy Podcast has reached its landmark 100th episode. And who better to have on to celebrate than our first-ever guest, PioneerRx’s Project Manager Gina Groves? On this special episode, join Jeff…
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Catalyst Rewind | Episode 12 - Taking Your Pharmacy to the Next Level
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Three years. 99 episodes. Almost 150 guests. As the Catalyst Pharmacy Podcast nears its landmark 100th episode, we take a trip down memory lane on this incredible journey. This time around, listen to some of the industry’s best and brightest talk about the key component of the industry: the pharmacy itself. Tune in to how you can make your independ…
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Catalyst Rewind | Episode 11 - Understanding Pharmacy Finances
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48:17
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Owning an independent pharmacy is more than providing exceptional patient care. You’re also running a small business — and businesses need to make money to stay afloat. Listen as some of the industry’s best and brightest talk about the financial side of pharmacy: the basics, the unexpected, and the absolute essentials. Learn how to strike the cruci…
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EP99 - Perfecting DSCSA Compliance With Sam Pizzo and Mark Tate
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The November deadline for DSCSA compliance is rapidly approaching. There’s a lot to keep track of, and it can easily feel confusing and overwhelming. Luckily, Sam Pizzo and Mark Tate are here to clear the air. As SVP of Strategic Alliances and President of InfiniTrak, respectively, Sam and Mark know the ins and outs of DSCSA compliance. Tune in as …
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EP98 - Creating a Vaccination Destination With Jason Briscoe
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Patient care knows no bounds, and few know that better than Jason Briscoe. As Director of Pharmacy Operations at STChealth, Jason knows how pharmacy work goes beyond putting pills in a bottle — it’s all about educating your patients. In our first fully in-person episode, Jeff, Marsha, and Jason discuss his pharmacy journey, family fun, and a pharma…
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