Real-world advice and inspiration on how to navigate the embedded payments journey — and win. Hosted by Bob Butler, Chief Commercial Officer at Payrix. Learn about the latest trends in embedded payments from industry experts, Payrix customers, and leaders on the Payrix team. They’ll share their real-world insights on payment facilitation best practices, use cases, along with the possibilities of greater monetization and higher valuations that embedded payments can unleash. You’ll have everyt ...
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Episode 40 | Revolutionizing software: The impact of Embedded Finance and lending
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Renn Salo of Inktavo shares her experience and insights on Embedded Payments and lending, including working capital programs on the PayFAQ podcast.By Payrix
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Episode 39 | Embedded Finance and what it means for vertical software
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Embedded Finance is more than just a buzzword; it represents a fundamental shift in how financial services are delivered and consumed today. Ian Hillis, Head of Growth at Worldpay for Platforms, discusses this new term and what the opportunity may await software providers on our latest episode of PayFAQ: The Embedded Payments podcast.…
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Episode 38 | Inside the mind of a merchant: Embedded Payments and software
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Leah Asdell joins the podcast to answer the question, “what do merchants want from their software providers?” and discuss the Merchant Insider report.By Payrix
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Episode 37 | Generating growth: Insights from a former software company CRO
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Adam Tesan, Chief Revenue Officer at Worldpay for Platforms, joins PayFAQ: The Embedded Payments podcast to explore the intersection of software growth and Embedded Payments.By Payrix
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Episode 36 | How to build a successful Embedded Payments strategy Part 4
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Andy Meadows, the Head of Partner Success at Payrix joins host Ian Hillis to continue their conversation about building a successful Embedded Payments strategy. As the last episode of a four-part series on the topic, Andy and Ian tackle how software companies can minimize attrition and why it’s important to the payments conversation.…
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Episode 35 | How to build your Embedded Payments strategy Part 3
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A comprehensive Embedded Payments strategy isn’t complete without value added services. But, as a software platform, what value added services should you be considering? And when should you start thinking about these solutions and infusing them into your payment ecosystem and experience? On this episode of the PayFAQ: Embedded Payments podcast we d…
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Episode 34 | How to build a successful Embedded Payments strategy Part 2
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Embedded Payments have become a popular initiative among vertical specific software companies looking to deliver a more seamless customer experience, introduce new revenue into the business, and stay competitive in today’s digital world. Purchasing a solution is the easy part. Things can get prickly for software companies when it comes to building …
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Episode 33 | How to build a successful embedded payments strategy Part 1
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We’ve seen it far too often. Software companies embark on their embedded payments journey only to discover they’ve underestimated the complexity that’s involved and struggle to launch. If you’re thinking about Embedded Payments for your platform, make time to listen to this episode of the PayFAQ Embedded Payments podcast. Our new host Ian Hillis is…
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Episode 32 | 2024 Embedded Payments outlook
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What can software companies expect in 2024 when it comes to embedded payments? This episode of the PayFAQ Embedded Payments podcast, featuring our host Bob Butler and special guest Ian Hillis, senior vice president of growth at Worldpay for Platforms, offers some surprising insights as well as news about the future of our podcast itself! The conver…
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Are you curious about the world of PayFac® developers? You’ve come to the right place. With the acquisition of Payrix, Worldpay for Platforms is now the one-stop payments shop for software companies wherever they are on their payments journey. In this episode of the PayFAQ Embedded Payments podcast, host Bob Butler talks with Jennifer Pinnick, Seni…
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The world of payment facilitation is an exciting place for software companies who want to become PayFac® developers. In this first part of a two-part conversation on the PayFAQ Embedded Payments podcast, Richard Drake, Senior Strategic Partner Manager at FIS, along with host Bob Butler, provide a look inside “PayFac land” and how Worldpay for Platf…
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Episode 29 | Why information security is critical to every software business
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Jack Tsigankov, Payrix Information Security Director, really knows how to put things in perspective when it comes to data and information security. As our guest on this episode of the PayFAQ Embedded Payments podcast, he tells host Bob Butler that cyber threats and attacks are constantly happening across merchants and the financial industry. In 202…
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Episode 28 | How to create your software company's payments roadmap
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It’s easy to feel like a kid in a candy store when considering Embedded Payments for your software business. Before you know it, the enticing numbers, models, and spreadsheets can have you taking on more than you can chew. The smart move is to take your time and be very thoughtful about your payments roadmap, according Greg Hatcher, Head of Payment…
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Episode 27 | What software companies should understand about risk and compliance
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For expert advice on understanding risk and compliance through a PayFac-as-a-Service (PFaaS) model, you can’t go wrong with Billi Jo Wright, Chief Risk and Compliance Officer at Payrix and our special guest on this episode of the PayFAQ Embedded Payments podcast with host Bob Butler. Billi Jo is a returning guest to the podcast, this time offering …
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PCI compliance is universal. Whether you’re doing business in Australia, where we find ourselves in this episode, or anywhere else in the world, protecting your data, your customers’ data, and their customers’ data is essential for making Embedded Payments a success. Despite the importance of the Payment Card Industry Data Security Standard (PCI DS…
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Episode 25 | What happens when you experience a breach
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No software company wants to experience a security breach. But they can happen in today’s digital world. That’s why managing risk goes hand-in-hand with having Embedded Payments as part of your software platform In this episode of PayFAQ: The Embedded Payments Podcast, Jessica Kirkpatrick, Senior Director of Risk, Fraud, and Underwriting at Payrix …
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Episode 24 | What to expect when implementing payment facilitation software
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When it comes to the success of embedding payments into any platform, implementation is key! And here to talk to us about this is Payrix Director of Implementation, Rachel Henin. Why is implementation such a driver for success? Because not every company will be a plug and play solution. Each software company will have their own specific tech stack,…
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Episode 23 | How payment relationship models have evolved and what it means for software companies
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Embedded Payments have come a long way since the mid 2000s, but we’re still in the early innings. More exciting is what’s ahead and the fantastic opportunities that await software companies who focus on driving profitability as well as customer satisfaction. Those who do have the potential to become a category leader, according to Matt Downs, World…
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Episode 22 | What embedded payment relationship options are available to software companies?
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When it comes to relationships, even payments can be complicated. That’s why it’s crucial that SaaS providers carefully consider which embedded payments relationship is right for them. To help break it down, we enlisted the expertise of Worldpay’s Head of Partner Success, David Barker and Worldpay for Platforms Vice President of Business Developmen…
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Episode 21 | How to pick an Embedded Payments model
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Without a doubt, embedded payments are an attractive proposition for SaaS companies looking to monetize and scale quickly. However, long-term success hinges largely on how you go about it. There’s more than one way to integrate payments into your platform, and choosing the right one depends on where you are on your payments journey.…
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Episode 20 | Embedded Finance: How Software Companies Are Rising Above the Competition
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It’s no secret that software led payments are taking our digital ecosystem by storm. It’s a buzzword that’s in just about every conversation regarding payments, payfacs and how to optimize the fintech space. But what about embedded finance as a SaaS offering? Worldpay Vice President of Merchant Strategy, Samuel Callen is back on PayFAQ: The Embedde…
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Episode 19 | How Platforms are Delivering on Innovation with Software-led Payments
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It’s no secret that software-led payments are taking our digital ecosystem by storm. It’s a buzzword that’s in just about every conversation regarding payments, payfacs, and how to optimize the fintech space. In this episode, Worldpay Vice President of Merchant Strategy, Samuel Cullen joins Bob Butler, Host of PayFAQ: The Embedded Payments Podcast …
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Episode 18 | Creating a One-Stop-Shop for K12 Schools with Embedded Payments
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How does Infinite Campus leverage the Payrix solution? David Van Meter, Chief Product Officer of Infinite Campus joined Host, Bob Butler to discuss the key advantages of Payrix. In this episode of PayFAQ: The Embedded Payments Podcast, Bob and David discuss speed of boarding, customer experience, flexibility and ability to whitelabel.…
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Episode 17 | Payments Data: Your Company’s Most Valuable Asset
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In this episode of PayFAQ: The Embedded Payments Podcast brought to you by Payrix, host Bob Butler speaks with Zac Lutton, Head of Risk for Payrix in Australia about protecting your payment data and what to be mindful of if you are wanting to process payments in the Australian market.By Payrix
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Episode 16 | PayFac Tips and Trends for SaaS Growth in the New Year
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Where is the embedded payments space heading in the next few years? Eric Frazier, CEO of Payrix, has some predictions. Host, Bob Butler, spoke to Eric about his payments background, the value Payrix provided SaaS companies and the future of embedded payments and global payment facilitation.By Payrix
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Episode 15 | How Complementary Embedded FinTech Can Close The Deal
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Complimentary fintech product offerings, like lending, is a continuation of the evolution and growth of embedded financial services and an opportunity for additional revenue and value-added solutions to elevate your platform. Host, Bob Butler discusses this and more with Lendflow Founder and CEO, Jon Fry on this episode of PayFAQ: The Embedded Paym…
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Episode 14 | Facilitating the Future of Field Services With Embedded Payments
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How would you like to be the driving force behind giving your customers the one thing they can never get enough of? In this episode of PayFAQ: The Embedded Payments Podcast brought to you by Payrix, host Bob Butler interviews Ryan Oakes, VP of Payments of FieldRoutes, about how payments integration has benefited the company and their customers.…
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Episode 12 | Going Global: A Look at FinTech Down Under
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In this the twelfth episode of PayFAQ: The Embedded Payments Podcast brought to you by Payrix, host Bob Butler interviews John De Stefan (JD), the Managing Director for Payrix in Australia about the booming Australian payfac and integrated payments marketplace.By Payrix
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Episode 13 | If You're an Australian Software Provider, You've Got Options
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In the thirteenth episode of PayFAQ: The Embedded Payments Podcast brought to you by Payrix, host Bob Butler interviews Tony Braden, Head of Product and Enterprise Solutions for Payrix in Australia about software payments in Australia. The three key points Tony mentions when going global are a single point of integration, local presence so that the…
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Episode 11 | Using PayFac Technology to Focus on What Matters Most in Childcare Management
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In the eleventh episode of PayFAQ: The Embedded Payments Podcast brought to you by Payrix, host Bob Butler interviews Scott Wayman, Founder and CEO of Kangarootime about using payfac technology to focus on what matters most in childcare management.By Payrix
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Episode 9 | You Control Your Possibilities
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In this the ninth episode of PayFAQ: The Embedded Payments Podcast brought to you by Payrix, host Bob Butler interviews Jorge Lozano, VP of Underwriting and Lloyd Fernandez, VP of Product at Payrix, about all of the decisions a software company must make when embedding or integrating payments.By Payrix
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Episode 8 | Leveraging Payments to Fuel Growth and Transformation
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In this the eighth episode of the PayFAQ: The Embedded Payments Podcast brought to you by Payrix, host Bob Butler interviews Ed Mastrangelo, VP of Business Development at Payrix, about leveraging payments to fuel your growth and transformation with a focus on payment economics.By Payrix
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Episode 7 | The Importance of Embedded Payments for Non-Profits
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In this the seventh episode of PayFAQ: The Embedded Payments Podcast brought to you by Payrix, host Bob Butler interviews Misty Novich, the VP of Payment Solutions at Neon One, about the importance of payments in the non-profit space. Misty has been in payments for over 20 years and has worked for both small and large merchants. Neon One is a softw…
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Episode 6 | It's a Journey Not a Destination
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In the sixth episode of PayFAQ: The Embedded Payments Podcast brought to you by Payrix, host Bob Butler interviews Jason Key, Head of Global Solutions at Payrix, about the payments journey that a software company typically undertakes when they’ve decided to integrate or embed payments. According to Jason, Payrix is the all in one solution for integ…
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Episode 5 | Ensuring Success: What You Need To Know As You Implement A New Payments Solution
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In the fifth episode of PayFAQ: The Embedded Payments Podcast brought to you by Payrix, our host Bob Butler interviews Chris Connor, the Chief Client Service Officer at Payrix, about what software providers need to know to ensure success when they're embedding payments.By Payrix
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Episode 4 | Understanding and Managing the Risks of Moving Money Part 2
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In the fourth episode of PayFAQ: The Embedded Payments Podcast, brought to you by Payrix, host Bob Butler interviews Billi Jo Wright, the Chief Risk and Compliance Officer of Payrix. This conversation is the second part of a two-part series on understanding and managing the risk of moving money. Billi Jo Wright has been in payments for over 25 year…
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Episode 3 | Understanding and Managing the Risks of Moving Money Part 1
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In the third episode of PayFAQ: The Embedded Payments Podcast, brought to you Payrix, host Bob Butler interviews Billi Jo Wright, the Chief Risk and Compliance Officer of Payrix. This is part one of a two-part series on understanding and managing the risk of moving money. Billi Jo Wright has been in payments for over 25 years. She first spent 10 ye…
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Episode 2 | Finding the Right Balance of Revenue and Costs to Maximize ROI
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In the second episode of PayFAQ: The Embedded Payments Podcast, brought to you Payrix, host Bob Butler interviews Benny Silberstein, the co-founder and Chief Strategy Officer of Payrix. The discussion focuses on the ROI of embedded for software companies. Benny was introduced to payments about the time the first iPhone was launched – and early on, …
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Episode 1 | How to Pick the Embedded Payments Model Your Customers Will Thank You For
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In the first episode of PayFAQ: The Embedded Payments Podcast, brought to you Payrix, host Bob Butler sits down with Eric Frazier, the Chief Executive Officer of Payrix. Eric’s background includes a long history of starting and operating payments companies. Eric discusses in detail the three different business models in the vertical SaaS space – re…
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Real-world advice and inspiration on how to navigate the embedded payments journey — and win. Hosted by Robert (Bob) Butler, Chief Commercial Officer at Payrix. Learn about the latest trends in embedded payments from industry experts, Payrix customers, and leaders on the Payrix team. They’ll share their real-world insights on payment facilitation b…
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