Best Retail Ramble Podcasts (2024)

1
The what3words triple win, and how efficient deliveries benefit everyone 18:38

3M ago18:38

18:38

In this episode of The Sorted Post-Purchase Podcast, host Shaun Weston chats with Phoebe Parry-Crooke from what3words and Vickey Hill from Sorted about improving delivery accuracy. They unpack the challenges of getting parcels to the right place at the right time, and explore how what3words' innovative addressing system is changing the game. The tr…

1
Understanding digital dealerships and franchises in logistics 13:39

3M ago13:39

13:39

In this episode of The Post-Purchase Podcast, hosts Shaun Weston and Paul Hill discuss the fascinating concepts of the digital franchise and digital dealership, and their transformative potential for the logistics and delivery industry. Using the car manufacturing giant Toyota as a case study, they unpack how a digital model approach can revolution…

1
How can cloud computing contribute to cost-effectiveness and sustainability in logistics? 12:22

7M ago12:22

12:22

Join Shaun Weston from Sorted as he sits down with Pavlo Zheldak, chief delivery officer at Acropolium, to delve into the transformative impact of cloud computing on logistics and supply chain management. Discover how decentralisation, real-time data and cost-effective strategies are not just buzzwords but real benefits that could revolutionise how…

1
Tailoring ecommerce with customer data 8:13

8M ago8:13

8:13

Ever wonder why some shopping experiences feel like they're tailored just for you? Join Shaun Weston and Dan Greenall in the latest episode of The Sorted Post-Purchase Podcast, where we dive into the magic of personalisation in retail. It's not just about using customer data. It's about transforming your shopping experience from mundane to marvello…

1
Personalisation in the delivery experience can help cut through the noise 10:31

8M ago10:31

10:31

In this episode of The Post-Purchase Podcast, join Shaun Weston and Dan Greenall from Sorted as they dive deep into the world of ecommerce with a candid conversation about the all-too-familiar question every online shopper has asked: "Where is my order?" (WISMO). It's more than just a question – it's a pivotal moment that can define the success and…

1
Bonus episode - A session on lowering final mile costs 16:18

1y ago16:18

16:18

We're back for another bonus episode! This time, Dan Greenall (VP of Product and Marketing) chats to Kerry Duff (Track Product Manager) about all the ways we're seeing retailers lower their final mile costs - using contact deflection, customer contact reduction and other tactics. Touching on drop ship comms, scam emails and much more - this isn't o…

1
Bonus episode – A session on driving down carriage costs 31:09

1+ y ago31:09

31:09

By popular demand, we’ve treated you to another episode of the Sorted Retail Sessions podcast. Paul Hill, our Customer Success Director, and Dan Greenall, our VP of Product and Marketing, sit down to discuss something that a lot of retailers are working on at the moment - carriage cost efficiencies, and final mile budget optimisations. Smart parcel…

1
Indie Retail Sessions: CEO and Founder of Calla, Jenni Bailey 34:11

2y ago34:11

34:11

As a growing footwear brand with a particular niche, Jenni shares how she saw a gap in the market and took the plunge to start her own ecommerce brand. Find out how she became self-taught in essential skills, from SEO to paid ads, and how a venture into influencer marketing helped drive profits. Recorded August 2022 Find out more about the world of…

1
Indie Retail Sessions: Co-founder and Creative Director of Ramble & Co., Kathryn Hager 30:56

2y ago30:56

30:56

Join us as we chat to the co-founder of a growing US based fashion brand with a niche in graphic tees. Hear about the lessons and successes as they grew from small beginnings as a bricks and mortar store, to gaining traction as an established ecommerce brand- and why they feel brand community is so important. Recorded August 2022 Find out more abou…

1
Indie Retail Sessions: CEO and Founder of RMDY, James Moore 31:00

2y ago31:00

31:00

From forming and building the brand at just 13 years old, to Geordie Shore influencers and Brexit battles – this interview is packed with insight, lessons and learnings from a growing business navigating Shopify, cross-border shipping and social commerce. Recorded July 2022 Find out more about the world of post-purchase, and subscribe to our newsle…

1
Indie Retail Sessions: Carrier Product Manager at Sorted, Vickey Eggleston 26:17

2y ago26:17

26:17

Hear from Vickey, our inhouse carrier expert, and find out how growing retailers can boost their brand image through developing a high-class delivery experience. She shares the essential post-purchase elements that every ecommerce business should consider – from carrier suitability, fuel costs, carrier negotiations, brand comms and even when the de…

1
Indie Retail Sessions: Ops Director of RESPONSIBLE, Taylor May Woolsey van Maasdijk 25:16

2y ago25:16

25:16

With a mission to make existing fashion more sustainable through the circular economy, hear all about how to grow a business without compromising green credentials, through investing in solutions that ensure convenient yet sustainable delivery and returns, as well as their favourite customer engagement tactics, and the reason for their rave Trustpi…

1
A session with Director of Carrier Services at Sorted, Ed Osborne 31:43

3+ y ago31:43

31:43

Wayfair, John Lewis, Waitrose, MATCHESFASHION, Tesco… and the Ministry of Defence - Ed has, quite literally, seen it all when it comes to carriers, dropship, customer operations and supply chain. We grill him on what goes on behind the scenes at some of the UK’s biggest household retailers, and find out how the meaning of ‘customer delivery experie…

1
A session with General Manager UK of Paack, James Lovett 27:35

3+ y ago27:35

27:35

Paack are a tech-driven carrier – or, essentially, a tech business that physically carry parcels. With sustainability at the centre of the company, James share tips on measurement and visibility for retailers looking to go greener, and chats about the importance of nailing first attempt deliveries. Find out more about the world of post-purchase, an…

1
A session with Co-founder of Think Beyond, Steven Cozens 34:40

3+ y ago34:40

34:40

Think Beyond uses data, numbers and science-based solutions to help brands, retailers and businesses transform and measure their marketing efforts in completely different ways. In this session, Steven explains the role of neuroscience in marketing, and how emotional responses trigger customers to buy online… Find out more about the world of post-pu…

1
A session with Head of Outbound Logistics for the Very Group, Chris Haighton 25:38

3+ y ago25:38

25:38

In this session, Chris shares a unique, behind-the-scenes view into the dropship and carrier operations at Very, including how the logistics network responded to COVID and Brexit disruption. Plus, we talk customer experience, customer expectation - and how the warehouse is responsible for both. Find out more about the world of post-purchase, and su…

1
A session with Operations Director EMEA of Insight, Gill Holloway 34:52

3+ y ago34:52

34:52

VR warehouse tours, the WFH supply chain and a post-Brexit tariffs lesson; in this session, Gill shares her expertise and experience as an operations leader supporting stability and transformation for both her clients and her own company. As a global shipper, Insight works with organisations of all shapes and sizes, including retailers, to find tec…

1
A session with Jonathan Simons, UK Sales and Client Services Director at Landmark Global 22:57

3+ y ago22:57

22:57

For more than a decade, Landmark Global has helped customers expand with full service, end-to-end delivery and logistics solutions. Shipping all over the world, the company has found unexpected challenges and solutions in the last 12 months - including the disruption from having over 60% of shipping routes suddenly being canceled overnight at the s…

1
A session with CEO of retailTRUST, Chris Brook-Carter 22:36

3+ y ago22:36

22:36

In February, we chatted to Chris Brook-Carter – long-serving industry expert, ex-Managing Director and Editor in Chief at Retail Week and now CEO of retailTRUST. Covering retail acquisitions and what they mean for the high street, transformation priorities and, most importantly, the impact the pandemic has had on the mental health of retail workers…

1
A session with author, research director and consultant, Miya Knights 37:57

4y ago37:57

37:57

Miya shares examples of emerging retail innovation – both in store and online. Revealing which retail sector is acting as a slow ‘super tanker’ and discussing what retailers desperately need to know about the new meaning of omnichannel. Find out more about the world of post-purchase, and subscribe to our newsletter to stay up to date with new conte…

1
A session with Head of Commercial Projects at Retail Week Ascential, James Knowles 21:18

4y ago21:18

21:18

For our last podcast of the year, we revisit our September catch-up with James from Retail Week. With a unique insight into the retail market, we discuss the change in customer loyalty, predictions for the new year and name some of the retailers who have pulled it out the bag in 2020. Find out more about the world of post-purchase, and subscribe to…

1
A session with Group Head of Customer at musicMagpie, Jonathan Beirne 14:30

4y ago14:30

14:30

Recorded in September 2020, we caught up with Jonathan to get his thoughts on how customer service offering has needed to adapt during the pandemic. Chatting to Andy Hill, our Sales Director, Beirne talks about enquiry volume fluctuations, as well as how he manages customer contact channels at musicMagpie. The conversation took place pre-peak seaso…

1
A session with Operations Director from Party Delights, Julia Dietz 18:37

4y ago18:37

18:37

Pandemic, peak and 2021 retail predictions. In this interview, Andy Hill (Sorted) has an honest chat with Julia about the state of CX, including: The people power behind moving all Party Delights European distribution into a German hub in a matter of days. How customers are spending less, but buying more often – and what that means for fulfilment. …

1
An omnishambles farewell - - Retail Ramble from Essential Retail - Episode 161 39:45

4y ago39:45

39:45

Essential Retail editor, Caroline Baldwin, shares sad news with the Ramble audience, and guest, Ben Sillitoe, joins to discuss the buzzwords irritating the retail tech industry for the very last time.By Essential Retail

1
Essential Retail Podcast 160 food hub - 23:10:2020, 14.20 20:54

4y ago20:54

20:54

Foodhub chats on the latest episode of the Retail Ramble about how it is taking on the big boys in the online food delivery space by offering restaurants a subscription business model as opposed to commission-based fees.Got something you want to tell us about the Podcast? Want to join us? You can get in touch on Twitter via twitter.com/essretail, o…

1
Samsung on adapting to changing consumers - Retail Ramble from Essential Retail - Episode 159 25:35

4y ago25:35

25:35

Samsung’s online director of UK and Ireland chats to Essential Retail about how its consumers have changed over 2020 and what technologies it is introducing to help them engage with the brand and to ensure they feel comfortable shopping from anywhere.Got something you want to tell us about the Podcast? Want to join us? You can get in touch on Twitt…

1
Maskey face coverings – scaling a business during Covid-19 - Retail Ramble - Episode 158 29:25

4y ago29:25

29:25

Essential Retail’s editor, Caroline Baldwin, chats to Adam Freeman, founder of face covering company Maskey, to learn about scaling a business during a global pandemic. Got something you want to tell us about the Podcast? Want to join us? You can get in touch on Twitter via twitter.com/essretail, or directly with Caroline at twitter.com/cl_baldwin…

1
Facebook on trends for a Covid Christmas- Retail Ramble from Essential Retail - Episode 157 26:08

4y ago26:08

26:08

Facebook’s head of industry for retail and eCommerce, Beth Horn, joins the Retail Ramble this week to chat about planning for peak in the middle of a pandemic.Got something you want to tell us about the Podcast? Want to join us? You can get in touch on Twitter via twitter.com/essretail, or directly with Caroline at twitter.com/cl_baldwin…

1
Pandemic pressure on the supply chain - - Retail Ramble from Essential Retail - Episode 156 21:40

4y ago21:40

21:40

Essential Retail speaks with Swedish fashion brand NA-KD to discuss the challenges of moving products around the world during a global pandemic.Got something you want to tell us about the Podcast? Want to join us? You can get in touch on Twitter via twitter.com/essretail, or directly with Caroline at twitter.com/cl_baldwin…

1
How to Develop Tabletop Gaming Organized Play 57:16

6y ago57:16

57:16

This episode we discuss how to do organized play in your local tabletop gaming community. Ready to join the best tabletop gaming community in the world? Join Giga-Bites Café gaming groups at www.giga-bitescafe.com/groups

1
Giga Rambles Episode 2: How to Get Your Friends into Tabletop Gaming 52:45

6y ago52:45

52:45

This episode we discuss how to get your friends involved in tabletop gaming. Ready to join the largest tabletop gaming community around? Join Giga-Bites Café gaming groups at www.giga-bitescafe.com/groups

1
Tabletop Rambles Episode 1 47:25

6y ago47:25

47:25

Giga-Bites Café is the Ultimate Tabletop Gaming Café located in Atlanta, GA.This is our first podcast based on our Friday morning livestream Giga Rambles!This livestream was recorded on Friday, Dec 14 2018 and topics include: New releases, Chapter Approved 2018 (for Warhammer 40,000), and how community will be the most important element in gaming i…

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Retail Ramble Podcasts

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