In a world where technology intertwines with every aspect of our lives, how do industry experts and leaders plan to navigate forward? Explore bold moves and strategies for success amid constant disruption. Learn the ideas, behaviors, tools, and trends they'll leave behind, and those they'll carry forward to shape the future of work, life, and leadership. With 18 years in operation, SmartOSC is an award-winning digital commerce agency of 1,000+ experts, across seven countries including Vietna ...
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Startup Grind is the world’s largest community of startups, founders, innovators, and creators. We bring like-minded yet diverse individuals together to connect, learn, teach, help, build, and belong. We do this daily through our local events, flagship conferences, startup program, partnerships, and online media + content - collectively reaching over 3.5 million individuals worldwide.
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S3 Episode 9: Authenticity & Trust: The Past, Present, and Future of Transformation and Leadership with Terry O’Connor (OBE)
47:37
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“We have to leave behind the fear of what might go wrong and replace that with the opportunity of what happens if it goes right.” We’re so happy to have Terry O’Connor OBE on this episode of #TheForwardPodcast! With over 20 years of experience transforming global businesses and a track record that includes CEO roles at Courts Asia and Matahari. Tod…
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S3 Episode 8: The Food Industry Needs to Adapt to a New Reality: Problem-Solving for The Future of Food with Andre Menezes
44:42
44:42
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Click here to VOTE for us at the Asia Podcast Awards with Radio Info and Radio Days: https://lnkd.in/gVCdHQugWe'd be so grateful for your votes in two categories 1. Best Interview Podcast (The Forward Podcast) 2. Best Money and Business Podcast (The Forward Podcast) Thank you!! Now, enough about us. Please meet our next brilliant guest: Andre Menez…
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S3 Episode 7: Why Your Next Big Competitor Could Be Your Own Customer: The Future of Virtual Natives with Catherine D Henry
33:13
33:13
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“Brands are challenged when it comes to #Web3 concepts, #metaverseplatforms, and #gaming. But guess what? That's your job. Brands need to pay more attention to this.” In this exciting episode, we dive into the world of emerging technologies with Catherine D. Henry, a pioneer in spatial computing and a top global expert on the Metaverse and Web3. Ca…
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S3 Episode 6: How New Retail & Business Models Will Drive the Future of Logistics and Supply Chains
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Supply chain logistics is a messy place right now. So what does the future hold? When it comes to transformation and digital development the Supply Chain industry is one of the slowest sectors to progress, so we’ll be speaking to someone who has spent two decades frivolously learning and seeking to create change in logistics infrastructure, customs…
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S3 Episode 5: Pushing Boundaries for Success & How to Authentically Connect with Natalie Dau
28:36
28:36
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“I'm a true believer that you can't force an audience.” How can brands navigate unpredictable times when connecting with their audience? By staying true to yourself, letting go of vanity, being authentic, and cutting out the BS (Bullshit)! In this episode of The Forward Podcast from SmartOSC, we are thrilled to welcome Natalie Dau, a renowned Media…
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S3 Episode 4: The Future of Banking - SCBX & The Pathway to Making AI Change A Real Change
44:43
44:43
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“Banking business used to be low risk and low return. But we don't believe it's going to stay like that.” What rewards await those brave enough to swim against the current? We explore this question further while speaking to Dennis Trawnitschek, the CTO of SCBX. SCBX is described as the mothership of the financial technology business, comprising 12 …
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S3 Episode 3: Using Data & Insights for Profit: What's Now and Next for Southeast Asia with Simon Torring
39:36
39:36
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After 10 years of rocket growth within the eCommerce space, businesses are asking how they can become more profitable. Effective data is a start. But as more and more technologies and tools emerge that promise businesses the world, it is more important than ever to ensure that you are using quality rather than quantity. Today we’re exploring Using …
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S3 Episode 2: What's Next for MarTech? Debunking Myths & Navigating Transformation with Andy Chang
1:16:20
1:16:20
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What does it take to truly transform yourselfand your organization from the inside out? Being completely honest with yourself is a start. And who better to share their honest stories of progression than our next guest? Andy Chang has spent the last two decades working with global organizations to transform and construct their customer interactions …
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S3 Episode 1: The Limitless Possibilities of IoT in Thailand with Mint Kaewmanorom
24:18
24:18
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Mint Kaewmanorom lives a life filled with curiosity, consistently looking at the bigger picture she moves forward by wondering how she can tackle problems with new solutions. So it comes as no surprise that she finds herself in one of the most interesting areas for the future, the Internet of Things. As Asia embraces digitalization, IoT stands pois…
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We're bidding farewell to our beloved Commerce Talk as we venture into Over the past two years and 30 episodes, we've explored the depths of eCommerce with industry experts. But now, it's time to widen our horizons. Join us on The Forward Podcast, where we delve into the ever-evolving intersection of technology and our world. From Generative AI to …
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S2 Episode 15: How Listening Sells: GQ’s Viral Product Launches and Leadership with George Hartel
45:22
45:22
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How many of us really speak directly to our customers and when was the last time we went on their customer journey? In this episode of Commerce Talk we are talking all about filtered-down insights, the need for psychological safety in innovation, and why it’s important to just be quiet in meetings every once in a while! With agility in its DNA, acr…
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S2 Episode 14: The Forward Forecast: What Key Trends Will Shape 2024?
22:52
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From life-changing devices to advancements in leadership, global logistics, secure payments, responsible AI in marketing, and more. In this episode of Commerce Talk, we get front-row seats to the forward-focused minds of some of the biggest global leaders so that we can keep you one step ahead! You'll hear from...🚚Herbert Vongpusanachai - Managing …
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S2 Episode 13: Is Retail Media the Next Wave of Marketing? Alin Dobrea on Customer Experience, Innovation, and More
32:30
32:30
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Alin leads marketing solutions and partnerships across Southeast Asia for ZALORA - Asia’s leading online fashion destination. He is also responsible for the ZALORA advertising platform (ZAP), where his team helps leading brands orchestrate multi-channel campaigns to drive performance and connect with relevant audiences. In this episode, we're takin…
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Exploring a classic American dream with Sid
35:04
35:04
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His journey started when he started building products & wrote blogs for different companies - he was in New Zealand. He was the first writer for Mashable. All of this while he was just 14! After sometime, he joined Teachable as a founding engineer. He grew in his role all the way to VP of product & with teachable doing reasonably well - he thought …
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S2 Episode 12: The Secrets to Succeeding in Implementation in a Digital World with Robin Speculand
39:30
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Have you ever wondered why so many great strategies never get implemented? Or why a staggering 67% of implementations fail? In this episode of Commerce Talk, we sit down with Robin Speculand, one of the world's most sought-after and respected experts in the realm of strategy implementation. Robin, the former VP of Citibank Singapore, has worked wit…
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Making people live longer - exploring longevity with Alex from Age1
23:07
23:07
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I recorded this episode in Delhi - what a time to record! We started with the impact of AQI on lifespan & talk about the impact of pincode on your lifespan. Longevity feels like a field where you need to spend a ton of time in research but Alex shared his views on how we can get started with a lot less. It was interesting to get his thoughts on how…
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We talk about the myths around remote work, how do we build the right culture at the company & deep dive into tons of challenges that becomes excuses for many to call their employees back to office. Some of the points we discussed include: Building the right culture Growing the team remotely Offsites or no offsited Cross team collaboration Global c…
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Following his remarkable success with the $780M acquisition of his startup, Vungle, by private equity giant Blackstone in 2019, Zain founded Zain Ventures, a family office with a diverse portfolio spanning various asset classes. Zain's investment philosophy is straightforward: strategically allocate capital to the right fund managers and partner wi…
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S2 Episode 11: The Secret to Success: Connecting People & Improving Live with DHL’s Herbert Vongpusanachai
37:41
37:41
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What’s the driving force that gets you out of bed every morning? For the 600,000+ people working at DHL, it is all about Connecting People and Improving Lives. This powerful purpose has helped to shape their success in serving over 220 countries and territories allowing for them to deliver over 1.6 billion parcels each year! In this episode of Comm…
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S2 Episode 10: How to Stand Out from the Clutter: Human-Centered Growth and Purpose with Siew Ting Foo
40:24
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How do you define brand purpose and what does it mean for your customers? It has been proven that brands with purpose are closer to their customers. Today, while the eCommerce space continues to grow and become more cluttered that sentiment may be lost. So, how can brands stand out from the crowd? In this episode, we speak to Siew Ting Foo, the Glo…
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S2 Episode 9: The Advice & Lessons That Define Us
19:22
19:22
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What’s the best piece of #advice you’ve ever received? 🤔 To celebrate #InternationalPodcastDay 🎧 we’re delving into invaluable advice that some of our incredible guests have shared on Commerce Talk. 👉From the most impactful advice they’ve received in their careers, to the words of wisdom they would give to their younger selves right through to the …
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S2 Episode 8: How to Win Customers and Influence Boards - Making Cyber Security Simple with Jay Hira
46:22
46:22
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“Breach prevention is no longer enough. Today, cyber-attacks have become a matter of when and not if”. Our latest guest, Jay Hira, has spent the last 17 years working with global giants such as IBM, KPMG, Salesforce, EY, and many more and has helped them get close to customers and grow by protecting their data and enhancing their cyber resilience. …
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S2 Episode 7: From Brick to Click - DoHome's 40 Year Journey to Success
13:15
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What does it take for a family business to continue to thrive, especially in today’s landscape? At the heart of everything for DoHome, it is customers and their needs. In short, they go wherever their customers want them to be. As DoHome, Thailand’s industry-leading retail and wholesale business celebrates an incredible 40 years of serving their se…
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S2 Episode 6: The Power of Seamless Payments with Stripe's Tee Chayakul
30:00
30:00
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We have all experienced a dreaded checkout payment horror story. You go through all of the hassle, put in your card details, your card gets rejected and you have to do it all over again!As businesses of all sizes and backgrounds navigate through increasingly complex payment demands, there's a danger of neglecting the very foundations that allow for…
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S2 Episode 5: The Power of Reflection: How to Harness The Past to Move Forward with Mei Lee
45:05
45:05
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What valuable lessons can we learn by taking a moment to look back and reflect on our personal and professional journey? And how can that help you as a leader or a business? A whole lot, according to Mei Lee, a respected partner at Boston Consulting Group (BCG) and a mastermind of forward-thinking within the industry. With over 20 years of experien…
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World Health Day Part 3: Operation Collaboration - AI & The Future of Empowering Patients with Dr. John Sheehan
31:22
31:22
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Our guest today, Dr. John Sheehan , a respected and future-focused Radiologist, Clinical Director and Healthcare Technologist sheds a light on how collaboration, leadership and continuous learning can help us better serve people in the healthcare industry and beyond.For #WorldHealthDay we delve into some of the latest advances in healthcare technol…
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World Health Day Part 2: AI in Healthcare - The need for Education & Ethics with Dr.Avneesh
24:27
24:27
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In #PartTwo of our World Health Day mini-series on Commerce Talk, we sit down with @AvneeshKhare a Physician turned Med Tech (AI) consultant and educator to talk about the importance of regulation, education and ethics when it comes to AI in Healthcare. We hear about some of the ways in which AI will help to make predictions to improve and personal…
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World Health Day Part 1: Revolutionizing Access to Care - The Journey of Ooca with Dr. Eix
27:34
27:34
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In this special episode for World Health Day, we sit down with Dr. Kanpassorn (Eix), the founder of Ooca, a groundbreaking mental wellbeing app that is transforming access to care in Thailand. Dr. Eix shares a story of passion and perseverance and further proves the value of foresight and the importance of empathy and grit in business.…
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S2 Episode 1: Breaking Gender Barriers and Shaping the Future of STEM fields with Akanksha Rastogi
23:11
23:11
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We are back! Welcome to the first episode of Season Two of Commerce Talk. In this very special episode, we celebrate International Women's Day and sit down with Akanksha Rastogi, the Head of Data and Insights at Foodpanda Thailand, to discuss the challenges and opportunities facing women in STEM fields. With 15 years of experience in the field of d…
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Episode 10: The Best Of One Year Of Commerce Talk
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To celebrate 10 episodes of Commerce Talk with SmartOSC and a year of podcasting, we've put together an episode filled with some of our favourite clips from the past 12 months. Featuring the likes of Bhavin Patel, Axel Winter, Kirsten Kore, and many more commerce luminaries, this 'best of' episode is jam-packed with digital business and eCommerce i…
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Episode 09: Benchmarking eCommerce talent with Nathan Bush
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42:00
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Recruitment and finding talent in the world of eCommerce can be a tricky proposition for lots of companies. Not because there's a scarcity of talented folks out there, but because in such a fast-changing industry, skillsets have to change just as quickly. Where do you look to find talented people? How do you upskill your staff? And how can you meas…
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Episode 08: What next for BNPL? Boom, bust or B2B?
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Buy now, pay later, also known as BNPL, has taken off in a big way in recent years. The short-term financing method gives consumers the chance to make purchases and then pay for them in the future, usually on a fixed schedule. BNPL is most famous for its use in the business-to-consumer (B2C) sector, but increasingly, companies are exploring using t…
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Episode 07: How your Business can tap into Recommerce and the Circular Economy
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48:25
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Recommerce and the circular economy are becoming big business the world over as customers and companies alike focus more and more on sustainability. As the need to protect our planet becomes even more apparent, circularity and more sustainable consumption appear increasingly like the way forward. For this episode, we’re speaking to two women with e…
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Episode 06: Are Crypto, NFTs and the Metaverse the Future of Commerce?
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For this episode, we’re taking a look into the future to see how cryptocurrencies, NFTs, the metaverse and other new technologies will impact eCommerce and the wider world of commerce. We look into why these new forms of technology are taking off, how the metaverse might come to fruition, and how to build future-ready teams in your organisation. Ou…
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Episode 05: How NOT to do Headless Commerce
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42:09
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If you’ve not heard of headless commerce, your head has probably been stuck under a rock for the last few years! It’s become such a big and misunderstood buzzword that we thought it was high time to drop some knowledge on how NOT to do headless. To dive into what headless can and can’t do for your business, host Adrian Wakeham spoke going to two ex…
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Episode 04: Commerce and the Path to Digitalization with Bhavin Patel of CT Corp
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53:29
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Our last guest was a literal rockstar, and for this episode, we've brought on a rockstar of digital business to explore commerce and the path to digitalization. Tune in as Bhavin Patel of CT Corp and host Adrian Wakeham take you on a step-by-step journey to digitalization. Bhavin is a digital transformation veteran, so make sure to listen closely t…
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Episode 03: Commerce Disrupted with Ogilvy's Jerry Smith
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We're back with a bang for the third episode of Commerce Talk with SmartOSC! Host Adrian Wakeham spoke to Jerry Smith, the COO of Ogilvy Group Asia and the CEO of Ogilvy Consulting Asia, to dive into how businesses in the commerce space can thrive in today's era of disruption. They discussed the radical changes the pandemic and new consumer behavio…
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Front row on Global Trends with Sid Mofya
1:16:27
1:16:27
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Sid Mofya, a Kauffman Fellow, is the COO of the Draper Venture Network and has one of the most interesting roles in venture capital: helping his team coordinate the alliance of member funds and providing post-investment support for their collective portfolio of over 900 companies. Sid’s journey into the venture capital world is fairly non-tradition…
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Episode 02: The Blurred Lines of B2B2C eCommerce
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38:04
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This episode of Commerce Talk with SmartOSC is all about blurred lines, not the controversial Pharrell Williams song, but blurred lines in eCommerce. Host Adrian Adrian Wakeham spoke to Eddie Teng, Head of Marketing and Digital Business Manager at ASUS Singapore, to dive deep into how the lines between B2B and B2C eCommerce have blurred. Eddie rece…
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Episode 01: The Importance of Personalization in eCommerce
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We're kicking off our new podcast series with a cracker of an episode! Host Adrian Wakeham, Regional Manager for Australia and New Zealand at SmartOSC, invited two stars of the eCommerce game to come and discuss the importance of personalization, by kicking off with a look at the approach Rihanna takes to personalization with Fenty Beauty. Hayley W…
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Elad Gil — most recently co-founder of Color Genomics, previously co-founder and CEO of Mixer Labs, which was acquired by Twitter. He was a VP at Twitter focusing on scaling the company from 90 to 1500 people. Previously at Google he started their mobile team, and worked on AdSense. He is also flat out one of the best angel investors/advisors in th…
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Fourth time Lucky with Vlad Magdalin (Webflow)
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Vlad Magdalin is the Founder & CEO at Webflow. the startup that allows you to build better business websites, faster, without coding. To date, Vlad has raised over $73m with Webflow from some dear friends of the show including Accel, Ron @ Rainfall, Brianne @ Work Life, Benjamin Ling and Y Combinator to name a few. Prior to founding Webflow, Vlad w…
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Growing Globally with Thai Son (SmartOSC)
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Thai Son has spent the last 15 years building a world-class eCommerce service provider, through SmartOSC, the business he co-founded with his childhood friend. Under his leadership, the business scaled from zero to more than 600 people, achieving a constant 50%+ YoY growth. Today, as the global CEO, he's responsible for driving expansion, innovatio…
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The Art of Being A Founder with Henry Ward
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Henry Ward is the CEO and co-founder of Carta, a company that continues to revolutionize the way founders, investors, and employees manage equity and ownership. Since founding Carta in 2012, Carta has grown to manage hundreds of billions of dollars in equity. Companies including Intercom, Samsara, and Flexport trust Carta to provide things like fun…
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Founders Space - #1 Incubator For Overseas Startups with Steve Hoffman
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Steve Hoffman (Captain Hoff) is the Captain & CEO of Founders Space, one of the world’s leading startup accelerators. Founders Space was ranked the #1 incubator for overseas startups by Forbes and Entrepreneur Magazines. Hoffman is also a venture investor, serial entrepreneur, and author of several award-winning books. These include “Make Elephants…
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50/50 Gender Balance Across Global Leadership with Leena Nair
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43:27
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Leena Nair is the first female, first Asian and youngest ever CHRO of Unilever and member of the Unilever Leadership Executive (ULE). Under her leadership Unilever has achieved a 50/50 gender balance across global leadership, led the design and implementation of progressive new working practices and models. She has continued to lead a pioneering ag…
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Mmhmm Making Video Communication More Clear and Compelling with Phil Libin
46:25
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Phil Libin is the Founder and CEO at mmhmm, the app that allows you to level up your remote presentations, making high-quality video content in minutes. To date, Phil has raised over $30M for the company from an incredible investor base including Sequoia, Kevin & Julia Hartz, Tony Fadell, Instagram’s Kevin Systrom and Mike Krieger and Brianne Kimme…
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Team Alignment with Stefano Mastrogiacomo
1:12:47
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Stefano is a project management practitioner and an academic with 20 years of experience, and the designer of the Team Alignment Map. He has been leading digital projects for Swiss-based companies Rothschild and Pictet; advising cross-functional leaders and teams for Richemont, the World Economic Forum, Applied Materials and HSBC; teaching and doin…
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Building A More Creative And Prosperous World with Matt Cooper at Skillshare
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As the CEO of Skillshare, Matt Cooper believes that learning is transformative — individually, socially, economically. Skillshare's mission is to connect life-long learners everywhere and build a more creative and prosperous world. Before joining Skillshare, he was the CEO of Visually, an online marketplace for creative work that was acquired by Sc…
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Teach One Billion People To Make Living Doing What They Love with Chris Do
54:03
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Chris Do is an Emmy award winning designer, founder and CEO of Blind, Inc., where he oversees the creative and strategic direction of the company. He is also the founder of The Futur—an online education platform with the mission of teaching 1 billion people how to make a living doing what they love. Mr. Do currently serves on the board and is an ad…
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