It didn’t all change in March 2020. Not really. The UK high street has been in the throes of a gradual revolution for decades. From the rise of ecommerce, to the birth of mobile, social commerce, and a growing emphasis on experience, change has been underway for a while. In fact for many, the pandemic has acted as a wake-up call. Digital transformation was no longer a ‘nice to have’ but a matter of survival. Necessity sparked innovation and customers are enjoying more flexibility and conveni ...
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By Andrew Lowry. Discovered by Player FM and our community — copyright is owned by the publisher, not Player FM, and audio is streamed directly from their servers. Hit the Subscribe button to track updates in Player FM, or paste the feed URL into other podcast apps.
Join Steph LaPosta each week for Real Life Retail. A weekly segment with honest, candid conversations with retailers. In this episode, Leah Eyles of Scout shares her ideas behind creating Scout, the launch of a second location, how she transitioned to online shopping due to COVID, all the hardships of having a small business in the midst of a global pandemic, and she finds strength in all the challenges.