Send us a Text Message. In today's episode of the Conflict Skills Podcast, we're diving deep into the daily struggles parents face when trying to get their children out the door each morning. Simon will share insights and effective strategies to ensure a smoother start to your day, reducing tension and avoiding emotional spillover into the workplac…

Send us a Text Message. In today's episode, we're diving into an essential toolkit for anyone dealing with conflict: the best questions for de-escalating tense situations. Drawing from my experiences mediating deeply entrenched conflicts and working in high-stress environments like youth crisis centers, I'll share specific types of questions that c…

Send us a Text Message. In this episode of the Conflict Skills Podcast, host Simon Goode delves into the importance of developing emotional awareness in navigating workplace conflicts. He explains a structured approach encompassing four stages: self-awareness, self-regulation, awareness of others, and the ability to influence others. Simon also pro…

Send us a Text Message. In this episode of the Conflict Skills Podcast, host Simon Goode delves into the issue of client scope creep, particularly in the construction and design sectors, and provides five conflict resolution strategies to address it. The strategies include addressing data, structural, interest, values, and relationship conflicts, o…

Send us a Text Message. In Episode 51 of the Conflict Skills Podcast, Simon Goode provides a comprehensive guide on inheriting and managing a dysfunctional team, emphasizing the importance of starting with low-stakes interventions and understanding different types of conflicts. He elaborates on the phases of team development, the emotional toll on …

Send us a Text Message. Welcome to Episode 50 of the Conflict Skills Podcast! I’m your host, Simon Goode, a professional mediator here to guide you through the complexities of conflict management. In today's milestone episode, we dive into a unique application of the renowned GROW model—Goals, Reality, Options, and Way Forward—not for coaching othe…

Send us a Text Message. In this episode of the Conflict Skills Podcast, host Simon Goode delves into five common conflict mistakes, beginning with the damaging impact of the phrase "calm down." He explores why such phrases are often counterproductive and provides alternative strategies for more effective communication. Simon also underscores the im…

Send us a Text Message. Why is conflict so stressful? Join me as we explore the various factors that contribute to the immense stress caused by conflict, whether it's in our personal relationships or workplace interactions. We'll discuss the physiological impacts, why our brains perceive conflict as a threat, and how this connects to our ancient su…

Send us a Text Message. Listener Question - Staff Using Phone At Work. In this episode, host Simon Goode tackles the common workplace issue of staff using their phones on the job. Through a detailed analysis of a manager's dilemma with a younger staff member repeatedly using their phone at an after-school care center, Simon explores various conflic…

Send us a Text Message. In this episode of the Conflict Skills Podcast, your host, Professional Mediator Simon Goode, dives into the intricate world of navigating cultural differences in the workplace. Drawing from his personal experiences working abroad in South Korea, Simon unpacks the challenges and strategies involved in bridging cultural gaps.…

Send us a Text Message. I’m your host, Simon Goode. Today, we delve into a personal conflict that hit close to home—literally—with the president of a local soccer club. Living next to the soccer field, the blend of community sport and personal peace has often been tricky to balance. This episode uncovers how I navigated the cacophony of game day di…

Send us a Text Message. In this episode of the Conflict Skills Podcast, host Simon Goode delves into effective strategies for resetting after experiencing workplace conflict. Simon shares personal and professional tips, outlining a three-step process including immediate actions, evening routines, and longer-term recovery strategies to manage stress…

Send us a Text Message. In this episode of the Conflict Skills Podcast, Simon delves into the uncomfortable reality of being stuck between two conflicting parties at work, especially when there are personal stakes involved or you're simply swamped with your own tasks. He'll guide us through a three-pronged strategy to navigate these turbulent water…

Send us a Text Message. In today's episode of the Conflict Skills Podcast we're diving deeper into the intricate world of cohabitation conflicts. We've all been there—sharing a space with someone can sometimes lead to tension and disagreement. Whether it's over chores, finances, or personal values, finding the right way to address these issues is c…

Send us a Text Message. In Podcast 41, "How To Rise Above Conflict," host Simon Goode explores the mental processes involved in conflict resolution, using the funnel analogy to discuss the importance of detailed focus and expanding perspective. He delves into self-awareness concerning physical sensations and emotions, highlighting the need to manag…

Send us a Text Message. In this episode of the Conflict Skills Podcast we are unearthing the power of listening and empathy in your organization. I provide a practical framework for helping staff and collegues to feel heard in situations where you want to not only understand what they are saying, but also help them to feel supported. Hint: it's not…

Send us a Text Message. Welcome to the Conflict Skills Podcast! In today's episode, we dive deep into the common workplace issue of managing staff members who don't listen. Host Simon Goode takes us through practical steps for communication and leadership, sharing insights on understanding different types of conflicts, strategies for influencing be…

Send us a Text Message. In this episode of the Conflict Skills Podcast, host Simon Goode addresses the increasingly common challenge of dealing with aggressive clients, attributing the uptick to various external stressors. He provides practical advice on self-regulation, using structure, setting boundaries, and assertiveness when managing aggressiv…

Send us a Text Message. In today's episode of the Conflict Skills Podcast, professional mediator Simon Goode addresses a common workplace challenge: dealing with rude coworkers. Simon shares specific steps to help listeners navigate and resolve conflicts with colleagues who exhibit negative behaviors. Simon provides strategies for addressing the is…

Send us a Text Message. In this episode of the Conflict Skills Podcast, host Simon Goode discusses 3 underrated conflict skills that are effective in various situations. He emphasizes the importance of not taking things personally, remaining composed in the face of adversity, and the unexpected skill of giving 51%. Simon provides practical insights…

Send us a Text Message. In this episode of the Conflict Skills Podcast, host Simon Goode shares valuable insights and practical tips for navigating annoying family interactions during the holiday season. He emphasizes the importance of managing stress, setting boundaries, and focusing on meaningful experiences while dealing with difficult family me…

Send us a Text Message. On this episode of the Conflict Skills Podcast, host Simon Goode, a self-proclaimed introvert, explores the challenges introverts face when dealing with conflict. He offers valuable strategies such as the importance of preparation, tools for managing difficult conversations, and the five conflict modes—avoid, accommodate, co…

Send us a Text Message. In this episode, host Simon Goode discusses managing conflict during organizational change, specifically when the change is outside of people's control. He applies the stages of grief model by Elizabeth Kubler Ross to analyze staff reactions to change, providing examples of shock, denial, frustration, and depression, and off…

Send us a Text Message. In Episode 32 of the Conflict Skills Podcast, we explore the complex issue of parent and grandparent conflict, specifically focusing on when grandparents have limited contact with grandchildren. A number of strategies for managing these conflicts are provided, with an emphasis on the importance of self-care and self-regulati…

Send us a Text Message. In this episode, we'll be exploring a step-by-step structure for these difficult conversations, including how to approach the other person's perspective, conveying understanding, and problem-solving collaboratively. This episode is part of a series on repairing friendships, so if you've missed the previous episodes, be sure …