Cultural Differences & Conflict at Work: Tips and Strategies for Resolution

Conflict Skills

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2M ago 25:08

MP3•Episode home

00:00 Understanding and adapting to cultural communication differences.

06:18 Julia's disrespectful behavior towards staff is concerning.

08:09 Teacher aware of issues, feedback crucial. Adversarial approach ineffective.

12:23 Cultural differences affect workplace behavior and expectations.

14:39 Author advocates adult-to-adult communication over parental.

19:00 Open, collaborative approach to continuous improvement process.

22:58 Adapt, experiment, and grow to improve relationships.

24:27 Tips for handling cultural differences in conflict.

48 episodes

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