In this exciting podcast series, Simon Hedaux from ReThink Productivity shares his insights and strategies for improving productivity and efficiency in the retail and hospitality industries. With the help of clients, partners, and the ReThink team, Simon covers everything from measuring and tracking productivity to developing and implementing effective strategies. Whether you're a business owner, manager, or employee, this podcast is a must-listen for anyone who wants to learn how to get mor ...
…
continue reading
1
Chapter 7 - I've added new services, how can I make them more efficient?
14:49
14:49
Play later
Play later
Lists
Like
Liked
14:49
Send us a Text Message. Sue and Simon discuss Chapter 7 - I've added new services, how can I make them more efficient? from their book "Every Second Counts: How to Achieve Business Excellence, Transform Operational Productivity, and Deliver Extraordinary Results." Don't forget to register for the Productivity Forum 2024 For those that have never se…
…
continue reading
1
Chapter 6 - What can we stop doing to free up our people?
11:16
11:16
Play later
Play later
Lists
Like
Liked
11:16
Send us a Text Message. Sue and Simon discuss Chapter 6 - What can we stop doing to free up our people? from their book "Every Second Counts: How to Achieve Business Excellence, Transform Operational Productivity, and Deliver Extraordinary Results." Don't forget to register for the Productivity Forum 2024 #theproductivityexperts Register for the Pr…
…
continue reading
Send us a Text Message. Diane Wehrle CEO at Rendle Intelligence and Insights joins Simon for their monthly chat about footfall trends and shopping behaviours. They cover: Footfall trends from April to May 2024 The key risers and fallers The upcoming General Election #theproductivityexperts Register for the Produtivity Forum 2024 Follow us on Twitte…
…
continue reading
1
Harnessing the Power of People in Workforce Management with Gary Makredes
20:30
20:30
Play later
Play later
Lists
Like
Liked
20:30
Send us a Text Message. Unlock the secrets to a thriving business with our latest episode, where we sit down with workforce wizard Gary Makredes of Simms & Associates. With a career spanning over two decades in workforce management, Gary shares his invaluable insights into the transformative shift from customer-centric to employee-focused strategie…
…
continue reading
1
Chapter 5 - Is my leadership structure right?
14:29
14:29
Play later
Play later
Lists
Like
Liked
14:29
Send us a Text Message. Sue and Simon discuss Chapter 5 - How do I balance investing in sales and controlling costs? from their book "Every Second Counts: How to Achieve Business Excellence, Transform Operational Productivity, and Deliver Extraordinary Results." Don't forget to register for the Productivity Forum 2024 #theproductivityexperts Regist…
…
continue reading
Send us a Text Message. Diane Wehrle CEO at Rendle Intelligence and Insights joins Simon for their monthly chat about footfall trends and shopping behaviours. They cover: Footfall trends from March to April 2024 The key risers and fallers The upcoming General Election #theproductivityexperts Register for the Produtivity Forum 2024 Follow us on Twit…
…
continue reading
1
Mastering Workforce Management: Strategies for Change and Effective Implementation with Donna Stephenson
21:55
21:55
Play later
Play later
Lists
Like
Liked
21:55
Send us a Text Message. Embrace the insider's perspective on navigating the intricate maze of Workforce Management with Donna Stephenson of Simms and Associates, our esteemed guide through the nuances of effective change management. Donna dissects the tendency to overemphasize tech at the expense of people in WFM rollouts Arm yourself with actionab…
…
continue reading
1
Chapter 4 - How do I balance investing in sales and controlling costs?
11:18
11:18
Play later
Play later
Lists
Like
Liked
11:18
Send us a Text Message. Sue and Simon discuss Chapter 4 - How do I balance investing in sales and controlling costs? from their book "Every Second Counts: How to Achieve Business Excellence, Transform Operational Productivity, and Deliver Extraordinary Results." Don't forget to register for the Productivity Forum 2024 #theproductivityexperts Regist…
…
continue reading
Send us a Text Message. We've spent the past two years gathering the top tips from our knowledgeable guests, and we've compiled all that invaluable advice into one exciting episode. Tune in and discover that one game-changing tip that could transform your business journey. It's all here and just a play button away—don't miss it! #theproductivityexp…
…
continue reading
Send us a Text Message. Ever wondered what it's like to have a front-row seat at the heart of retail innovation? Sue James and I just stepped off the buzzing floor of the Retail Technology Show, and we're eager to bring you the scoop on the latest trends that are transforming the way we shop. We'll explore the show's explosive growth, the education…
…
continue reading
Send us a Text Message. Diane Wehrle CEO at Rendle Intelligence and Insights joins Simon for their monthly chat about footfall trends and shopping behaviours. They cover: Footfall trends from February to March 2024 Easter weekend The upcoming Retail Technology Show #theproductivityexperts Register for the Produtivity Forum 2024 Follow us on Twitter…
…
continue reading
Send us a Text Message. As we set up shop once again at stand 6B37 in Olympia, London, Sue, James and Simon discuss how returning visitors can easily reconnect with us. But it's not just about the reunion; James is bringing a special productivity quiz to the floor. Tailored to provide actionable tips, this quiz is your golden ticket to boosting you…
…
continue reading
Send us a Text Message. Sue and Simon unpack Chapter 3 - How can I make savings? from our book "Every Second Counts: How to Achieve Business Excellence, Transform Operational Productivity, and Deliver Extraordinary Results." Don't forget to register for the Productivity Forum 2024 #theproductivityexperts Register for the Produtivity Forum 2024 Foll…
…
continue reading
Send us a Text Message. Diane Wehrle CEO at Rendle Intelligence and Insights joins Simon for their monthly chat about footfall trends and shopping behaviours. They cover: Footfall trends from January to February 2024 Easter predictions The strange IT glitches big retailers have faced recently #theproductivityexperts Register for the Produtivity For…
…
continue reading
1
Empowering Teams, Inspiring Leadership with Trevor Hudson
20:19
20:19
Play later
Play later
Lists
Like
Liked
20:19
Send us a Text Message. Trevor Hudson, the visionary in leadership development, acclaimed author of Neverland and Trainer & Consultant at Tuff Leadership Training joins us to redefine what it means to lead and manage in the modern workplace. With his rich background in the tech industry, Trevor unravels the process of transforming the employee expe…
…
continue reading
1
Chapter 2 - How can I serve more customers at peak?
11:01
11:01
Play later
Play later
Lists
Like
Liked
11:01
Send us a Text Message. Sue and Simon unpack Chapter 2 - How can I serve more customers at peak? from our book "Every Second Counts: How to Achieve Business Excellence, Transform Operational Productivity, and Deliver Extraordinary Results." Don't forget to register for the Productivity Forum 2024 #theproductivityexperts Register for the Produtivity…
…
continue reading
Send us a Text Message. James Bolle from ReThink is back to reveal how transforming numbers into narratives can revolutionize decision-making processes. Kicking things off with an apology from Simon for the recent video mishap, we quickly pivot to the meaty part, discussing the fidelity of data inputs and the finesse required in data analysis. Pict…
…
continue reading
1
Cultivating a Data-Driven Culture with James Bolle
23:30
23:30
Play later
Play later
Lists
Like
Liked
23:30
Send us a Text Message. Discover how data can be your business's superpower as we sit down with James Bolle, the mastermind behind ReThink's insights and data development. In a world where every click and transaction tells a story, James unravels the artistry in carving out actionable strategies from mountains of information. He brings to light the…
…
continue reading
1
Unlocking the Potential of Open Banking with Gosia Furmanik
20:30
20:30
Play later
Play later
Lists
Like
Liked
20:30
Send us a Text Message. Revolutionize your business's financial transactions with the insights from Gosia Furmanik, founder of fena, as she unveils the power of open banking. In our engaging discussion, Gosia demystifies the concept that's causing waves in the financial sector, sharing how it's reshaping the playing field for small and medium busin…
…
continue reading
Send us a Text Message. Diane Wehrle CEO at Rendle Intelligence and Insights joins Simon for their monthly chat about footfall trends and shopping behaviours. They cover: Footfall trends from December to January 2024 Shopping trends Recession #theproductivityexperts Register for the Produtivity Forum 2024 Follow us on Twitter @Rethinkp Connect to S…
…
continue reading
1
Chapter 1 - Where is your money really going?
11:36
11:36
Play later
Play later
Lists
Like
Liked
11:36
Send us a Text Message. Sue and Simon unpack Chapter 1 - Where is your money really going? from our book "Every Second Counts: How to Achieve Business Excellence, Transform Operational Productivity, and Deliver Extraordinary Results." Don't forget to register for the Productivity Forum 2024 #theproductivityexperts Register for the Produtivity Forum…
…
continue reading
1
Shaping Organizational Productivity through Strategic Workforce Planning
25:11
25:11
Play later
Play later
Lists
Like
Liked
25:11
Send us a Text Message. Embark on a journey into the heart of strategic workforce planning as we discuss with Nick Kennedy, the Workforce Planning Institute chairman, how the art of predicting and shaping the future workforce can transform organizational productivity. Nick illuminates the differences between operational workforce management and the…
…
continue reading
Send us a Text Message. Have you ever wondered how to turn the ticking of the clock into a symphony of productivity and exceptional results for your business? Your golden hour has arrived as Sue and I unpack "Every Second Counts: How to Achieve Business Excellence, Transform Operational Productivity, and Deliver Extraordinary Results." This 144-pag…
…
continue reading
Send us a Text Message. Diane Wehrle CEO at Rendle Intelligence and Insights joins Simon for their monthly chat about footfall trends and shopping behaviours. They cover: Footfall trends from November to December 2023 Christmas Regional shopping centres 2024 outlook #theproductivityexperts Register for the Produtivity Forum 2024 Follow us on Twitte…
…
continue reading
Send us a Text Message. Sue & Simon reflect on 2023 They discuss: Self Checkouts Electronic shelf edge labels (ESEL) AI/Automation Shrink Price inflation Stock Podcast plans for 2024 #theproductivityexperts Register for the Produtivity Forum 2024 Follow us on Twitter @Rethinkp Connect to Simon on LinkedIn Follow ReThink on LinkedIn…
…
continue reading
1
The Changing Trends in Customer Experience Management
36:45
36:45
Play later
Play later
Lists
Like
Liked
36:45
Send us a Text Message. How has Customer Experience Management evolved in 2023? Simon discusses with our returning guest, Simon Fraser, Vice President of Insights and Consulting at InMoment. We're dissecting the transition businesses are making from a survey-centric approach to a more holistic view, utilizing various data sources. We'll also examin…
…
continue reading
Send us a Text Message. Diane Wehrle CEO at Rendle Intelligence and Insights joins Simon for their monthly chat about footfall trends and shopping behaviours. They cover: Footfall trends from November to December 2023 Black Friday and Christmas to date #theproductivityexperts Register for the Produtivity Forum 2024 Follow us on Twitter @Rethinkp Co…
…
continue reading
1
Christmas Eve Special: Reflecting on Milestones and Looking Ahead with New Insights on Productivity
2:04
2:04
Play later
Play later
Lists
Like
Liked
2:04
Send us a Text Message. Gather around the Yuletide cheer as we unwrap a heartfelt note of thanks and a peek into the future on this Christmas Eve special from ReThink Productivity Podcast. Imagine ringing in the New Year armed with innovative insights on productivity and data storytelling As the frost settles and the lights twinkle, we reminisce ab…
…
continue reading
1
Insights into the Evolving Retail Industry with Lisa Hooker
27:43
27:43
Play later
Play later
Lists
Like
Liked
27:43
Send us a Text Message. Get ready to ride the wave of the future in retail shopping! We're speaking with Lisa Hooker, Head of Consumer Markets at PWC, who's got her finger firmly on the pulse of the industry. Together, we're peeling back the layers of the retail market, and discussing the hurdles some sectors are grappling with. We're also taking a…
…
continue reading
1
New Age Retail: Electronic Shelf Edge Label Insights from Michael Fletcher
21:23
21:23
Play later
Play later
Lists
Like
Liked
21:23
Send us a Text Message. Michael Fletcher, UK Board Advisor to Hanshow takes us through the ins and outs of electronic shelf edge labels (ESLs) and how they're revolutionizing the retail world. We tackle the importance of colleague engagement in successfully implementing ESL technology and the immense potential it holds for boosting retail productiv…
…
continue reading
1
Productivity insights with Simon & Sue - FAQ
15:06
15:06
Play later
Play later
Lists
Like
Liked
15:06
Send us a Text Message. Sue & Simon talk about the latest productivity trends. They discuss: The most frequently asked questions from clients To find out more download the ReThink Whitepapers #theproductivityexperts Register for the Produtivity Forum 2024 Follow us on Twitter @Rethinkp Connect to Simon on LinkedIn Follow ReThink on LinkedIn…
…
continue reading
Send us a Text Message. Diane Wehrle Retail & Destination Insights Expert joins Simon for their monthly chat about footfall trends and shopping behaviours. They cover: Footfall trends from September to October 2023 Black Friday and Christmas #theproductivityexperts Register for the Produtivity Forum 2024 Follow us on Twitter @Rethinkp Connect to Si…
…
continue reading
1
Sustaining Process Improvement and Driving Positive Change
20:07
20:07
Play later
Play later
Lists
Like
Liked
20:07
Send us a Text Message. Ever wondered what it takes to sustain process improvement in your organization and why it's so crucial? Do you need the secrets to driving good behaviours and creating a transformational shift within your company? Craig shares his views on how organizations can build and sustain process improvement initiatives, and the vita…
…
continue reading
Send us a Text Message. Diane Wehrle Retail & Destination Insights Expert joins Simon for their monthly chat about footfall trends and shopping behaviours. They cover: Footfall trends from August to September 2023 New news from Diane Halloween, Black Friday and Christmas #theproductivityexperts Register for the Produtivity Forum 2024 Follow us on T…
…
continue reading
1
The Profound Impact of Employee Experience and Future Work Trends with Julie Develin
24:57
24:57
Play later
Play later
Lists
Like
Liked
24:57
Send us a Text Message. Join us for a discussion with Julie Develin, Sr. Partner, HCM Advisory at UKG and a recent recipient of the top 100 HR influencer award, as we navigate the intricacies of the employee lifecycle and employee experience. As an expert in her field, Julie unveils how UKG technology plays a pivotal role in employee thriving and r…
…
continue reading
1
Exploring Last-Mile Delivery and Locker Systems
19:33
19:33
Play later
Play later
Lists
Like
Liked
19:33
Send us a Text Message. Tim Wheeler, the UK Sales Director for Strongpoint returns. We delve into the intricate world of retail's last mile and its environmental implications. Discussing the labour-intensive nature of this process. Our journey takes us across the UK's home delivery landscape and on to the Nordic region's popular locker-based delive…
…
continue reading
1
A Journey into Automation, Robotics, and E-commerce
27:49
27:49
Play later
Play later
Lists
Like
Liked
27:49
Send us a Text Message. Prepare to be inspired. Today, we're chatting with Tim Wheeler, the UK Sales Director for Strongpoint. You won't want to miss this episode as we tackle intriguing subjects like automation, robotics, e-fulfilment, and the ongoing labour shortages. Tim shares his insights on these compelling subjects, giving us a glimpse into …
…
continue reading
1
Productivity Insights - Driving Constant Evolution and Progress in Business Operations
10:48
10:48
Play later
Play later
Lists
Like
Liked
10:48
Send us a Text Message. Sue & Simon talk about the latest productivity trends. They discuss: The need to constantly evolve Productivity and have a robust roadmap Moving the Non-Value Add and Task & Process time into Customer Every Second Counts - The new book from ReThink The Rethink Forum on 12th September 2024 To find out more download the ReThin…
…
continue reading
1
Decoding Pricing: Mark Peacock's Industry Insights
33:16
33:16
Play later
Play later
Lists
Like
Liked
33:16
Send us a Text Message. Discover the power that lies in strategic pricing in our insightful conversation with Mark Peacock, Managing Director of Pricemaker. Gain a new perspective on the role of pricing in driving business growth and profits, and learn about the implications of the current economic climate on pricing strategies from an industry exp…
…
continue reading
1
MRI Springboard Footfall Insights September 2023
19:06
19:06
Play later
Play later
Lists
Like
Liked
19:06
Send us a Text Message. Diane Wehrle Marketing & Insights Director at MRI-Springboard joins Simon for their monthly chat about footfall trends and shopping behaviours. They cover: Footfall trends from July to August 2023 The divergence of value and volume The importance of upselling and converting customers when footfall is flat #theproductivityexp…
…
continue reading
1
Insights from the Productivity Forum 2023 and beyond
12:18
12:18
Play later
Play later
Lists
Like
Liked
12:18
Send us a Text Message. Fresh off the heels of the stellar Productivity Forum 2023, we're bursting with insights and raring to go. We'll reflect on the forum's triumphs and introduce you to our latest gem: "Every Second Counts". It’s a treasure trove of advice, case studies, and context on everything productivity. Hold on to your seats, because we'…
…
continue reading
1
Food, Business,WorkJam and Music: Aramark and a Garth Brooks Concert
27:08
27:08
Play later
Play later
Lists
Like
Liked
27:08
Send us a Text Message. What happens when the global food service juggernaut, Aramark, meets the trials of Brexit, a pandemic, and the passion of a Garth Brooks concert? Join us as we delve into a conversation with Rachel Malyan, Aramark's Head of Workforce Management, and David Rogers, VP of Sales and Marketing at WorkJam. With three decades of ex…
…
continue reading
1
Secrets to Optimised Business Operations with David Rogers from WorkJam
21:52
21:52
Play later
Play later
Lists
Like
Liked
21:52
Send us a Text Message. Get ready to unlock the secrets of optimized business operations as we converse with David Rogers, VP of Sales and Marketing, EMEA for WorkJam. This episode covers how WorkJam is revolutionizing industries, with its applications spanning retail operations, logistics, and supply chain. David offers his insights on how the pla…
…
continue reading
1
Driving Digital Transformation with WorkJam
19:18
19:18
Play later
Play later
Lists
Like
Liked
19:18
Send us a Text Message. Ready to revolutionize your frontline operations? Strap in as we journey with Mark Williams, Managing Director of WorkJam EMEA, exploring the challenges businesses face in effectively conveying crucial information to their frontline workers, and how WorkJam can bridge this communication gap. This enlightening episode is a de…
…
continue reading
1
MRI Springboard Footfall Insights August 2023
13:08
13:08
Play later
Play later
Lists
Like
Liked
13:08
Send us a Text Message. Diane Wehrle Marketing & Insights Director at MRI-Springboard joins Simon for their monthly chat about footfall trends and shopping behaviours. They cover: A record-breaking month!! Footfall trends from June to July 2023 The impact of the poor weather on High Street footfall What we can expect as we head towards Black Friday…
…
continue reading
Send us a Text Message. Simon previews the upcoming Productivity Forum #theproductivityexperts Register for the Produtivity Forum 2024 Follow us on Twitter @Rethinkp Connect to Simon on LinkedIn Follow ReThink on LinkedInBy ReThink Productivity
…
continue reading
1
Productivity Insights - The Power of Benchmarking
14:22
14:22
Play later
Play later
Lists
Like
Liked
14:22
Send us a Text Message. Sue & Simon talk about the latest productivity trends. They discuss: Why benchmark? The different insights you can get from Activity, Role and Efficiency study data Examples of what they have seen and how it has been used The Rethink Forum on 14th September 2023 #theproductivityexperts Register for the Produtivity Forum 2024…
…
continue reading
1
Productivity Insights - It's not just Retail
18:04
18:04
Play later
Play later
Lists
Like
Liked
18:04
Send us a Text Message. Sue & Simon talk about the latest productivity trends. They discuss: Consistent productivity lessons across other industries The Rethink Forum on 14th September 2023 #theproductivityexperts Register for the Produtivity Forum 2024 Follow us on Twitter @Rethinkp Connect to Simon on LinkedIn Follow ReThink on LinkedIn…
…
continue reading
Send us a Text Message. Doug Field CEO of East of England Co-op talks to Simon about how you manage and modernise a convenience supermarket chain They Cover: Alignment of People/Processes and Technology Challenges Opportunities Change Future plans #theproductivityexperts Register for the Produtivity Forum 2024 Follow us on Twitter @Rethinkp Connect…
…
continue reading
Send us a Text Message. Sue & Simon talk about the latest productivity trends. They discuss: Cost cutting The Rethink Forum on 14th September 2023 New news part 1 New news part 2 To find out more download the ReThink Whitepapers #theproductivityexperts Register for the Produtivity Forum 2024 Follow us on Twitter @Rethinkp Connect to Simon on Linked…
…
continue reading