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It didn’t all change in March 2020. Not really. The UK high street has been in the throes of a gradual revolution for decades. From the rise of ecommerce, to the birth of mobile, social commerce, and a growing emphasis on experience, change has been underway for a while. In fact for many, the pandemic has acted as a wake-up call. Digital transformation was no longer a ‘nice to have’ but a matter of survival. Necessity sparked innovation and customers are enjoying more flexibility and conveni ...
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Harnessing the Power of People in Workforce Management with Gary Makredes
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Content provided by ReThink Productivity. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by ReThink Productivity or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
Unlock the secrets to a thriving business with our latest episode, where we sit down with workforce wizard Gary Makredes of Simms & Associates. With a career spanning over two decades in workforce management, Gary shares his invaluable insights into the transformative shift from customer-centric to employee-focused strategies across industries. We delve into the real-world benefits of prioritizing employee experience, and Gary highlights how this focus not only boosts immediate financial performance but also fosters lasting staff retention and customer satisfaction
#theproductivityexperts
Register for the Produtivity Forum 2024
Follow us on Twitter @Rethinkp
Connect to Simon on LinkedIn
Follow ReThink on LinkedIn
Chapters
1. Harnessing the Power of People in Workforce Management with Gary Makredes (00:00:00)
2. Employee Experience and Return on Investment (00:00:06)
3. Vendor Functionality Roadmap and AI Trends (00:13:56)
250 episodes
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Manage episode 422666649 series 2794254
Content provided by ReThink Productivity. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by ReThink Productivity or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
Unlock the secrets to a thriving business with our latest episode, where we sit down with workforce wizard Gary Makredes of Simms & Associates. With a career spanning over two decades in workforce management, Gary shares his invaluable insights into the transformative shift from customer-centric to employee-focused strategies across industries. We delve into the real-world benefits of prioritizing employee experience, and Gary highlights how this focus not only boosts immediate financial performance but also fosters lasting staff retention and customer satisfaction
#theproductivityexperts
Register for the Produtivity Forum 2024
Follow us on Twitter @Rethinkp
Connect to Simon on LinkedIn
Follow ReThink on LinkedIn
Chapters
1. Harnessing the Power of People in Workforce Management with Gary Makredes (00:00:00)
2. Employee Experience and Return on Investment (00:00:06)
3. Vendor Functionality Roadmap and AI Trends (00:13:56)
250 episodes
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Similar to ReThink Productivity Podcast
Outsource Acelerator Podcast, hosted by Derek Gallimore, explores business and outsourcing mastery. Inside-knowledge from the outsourcing capital of the world - Manila, Philippines.
…
continue reading
It didn’t all change in March 2020. Not really. The UK high street has been in the throes of a gradual revolution for decades. From the rise of ecommerce, to the birth of mobile, social commerce, and a growing emphasis on experience, change has been underway for a while. In fact for many, the pandemic has acted as a wake-up call. Digital transformation was no longer a ‘nice to have’ but a matter of survival. Necessity sparked innovation and customers are enjoying more flexibility and conveni ...
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continue reading
A top podcast for healthcare leaders, with over one million downloads, Radio Advisory is your weekly download on how to untangle the industry's most pressing challenges to help leaders like you make the best business decisions for your organization. From unpacking major trends in care delivery—like site-of-care shifts and the rise of high-cost drugs—to demystifying stakeholder dynamics, to shining a spotlight on priorities that may get overlooked, we're here to help. Our hosts and seasoned r ...
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1
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continue reading
Wharton faculty and industry leaders discuss their latest research, books, and relevant business topics. Hosted on Acast. See acast.com/privacy for more information.
…
continue reading
Evan Davis hosts the business conversation show with insights from the people at the top.
…
continue reading
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continue reading
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