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Looking Forward is your go-to podcast for leaders navigating the fast-paced world of tech, AI, and change. Hosted by Alejandro (AJ) and Jen, we offer practical insights from a small consultancy’s perspective, breaking down future-proof strategies, leadership through uncertainty, and the impact of emerging trends. Each episode delivers actionable takeaways, inspiring quotes, and data-driven insights. Subscribe, follow us on Instagram @LookingForwardFM, or visit www.lookingforward.fm for more. ...
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LF09 Cracks in the Foundation: The Rise & Fall of Middle Management
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13:00
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In this episode of Looking Forward, Alejandro and Jen dive into a powerful trend reshaping industries: the changing role of middle management. Once the backbone of corporate structure, middle management is now facing a crossroads due to tech advances, flatter hierarchies, and new approaches to team dynamics. Tune in as we explore: The history and e…
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LF08 Looking Forward to 2025: The Signals Amidst the Noise
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In this episode of Looking Forward, Alejandro Jagerman, CEO of Ampersand Consulting, and Jen, Director of Operations, discuss key strategies for planning 2025 amidst the noise of today's business landscape. They explore three essential questions: How to equip teams with the skills they need for the future How AI can enhance creativity across all le…
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LF07 Unlocking Product Maturity: A Conversation with Beth Hedger
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24:08
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In this episode of Looking Forward, Beth Hedger, Principal of Digital Innovation at Ampersand Consulting, dives into the concept of product maturity and why it’s essential for organizations navigating today’s fast-paced tech landscape. Together with Jen and Alejandro, Beth discusses how product teams can stay nimble, embrace AI disruption, and prep…
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LF06 Pragmatic Optimism: Real Talk From A Small Consultancy
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25:21
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In this special episode of Looking Forward, Alejandro and Jen take a step back from the usual business tech topics to have an honest conversation about the realities of running a small consultancy in today’s economy. As Ampersand Consulting continues to face challenges in a post-pandemic world, they share candid insights into the highs and lows of …
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LF05 AI Adoption: Consumers, Integrators & Creators | with Doug Smith
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22:52
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In this episode of Looking Forward, Doug, Principal D&A Consultant at Ampersand Consulting, breaks down the three types of AI adoption—Consumers, Integrators, and Creators—and shares how organizations can determine where they fit along the AI spectrum. Alongside Jen and Alejandro, they explore real-world examples of AI integration, the evolution of…
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LF04 Return On AI: Operational Efficiency, Revenue Growth, and Cost Savings
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Join Jen, Director of Operations at Ampersand Consulting, and Alejandro, CEO, as they dive into the critical question facing today’s leaders: How can you truly measure the ROI of your AI investments? This episode of Looking Forward unpacks the tangible and strategic returns of AI across three focal areas—operational efficiency, revenue growth, and …
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LF03 From Surviving to Thriving: Essential Strategies for Economic Resilience
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Can your business thrive during an economic downturn? Learn the secrets of success from industry giants as we uncover the strategies that helped Apple and Amazon not only survive but flourish through past crises. Join us on "Looking Forward" with hosts Jen and Alejandro as we dissect the critical importance of continuing to invest in innovation and…
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LF02 Revolutionizing Customer Satisfaction with AI: The Future of Business Engagement
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What if the key to skyrocketing your business's customer satisfaction lies in cutting-edge technology? Join us as we unpack transformative solutions to the pressing issue of declining customer satisfaction in today's digital era. I'm Jen, Director of Operations at Ampersand Consulting, alongside Alejandro, our CEO. Together, we'll reveal how AI cha…
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LF01 Unlocking the Hybrid Work Puzzle: Strategies for Efficiency and Team Cohesion
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22:15
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Unlock the secrets to a more productive and satisfying work environment as Jen and Alejandro from Ampersand Consulting dissect the ins and outs of hybrid work frameworks on this episode of "Looking Forward." Get ready to explore the hub-and-spoke model, where centralizing resources at main hubs can streamline efficiency and management but also pres…
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