2023 has been an incredible year for Predatar, and in this special episode, we sit down with our Managing Director Rick Norgate to reflect on the remarkable milestones achieved in the past year and gain exclusive insights into the exciting roadmap ahead for 2024.By Alistair Mackenzie

The demands of users for software that delivers measurable value while being easy to use, buy and consume is only going one way. It crucial to any platform business that they constantly invest, adapt and evolve to meet these growing demands. In this podcast we hear from Nile Zahran (Predatar’s new Head of Innovation) on what businesses need to focu…

Over the last 18 months, a lot has been going on at IBM. It has purchased Red Hat, plans to spin out its managed services business and promoted new leadership. A generational shift is underway to position itself as the leader in open hybrid cloud. Are these decisions too bold or are they too little too late? Sit back and listen, then let us know wh…

Unhappy customers don't always fill in your NPS surveys, so how do you stop customers leaving your service? We speak to Andy Brown, Predatar's Customer Success Officer, who sharpened his skills in the furnace of Britain's coal mining industry. Is keeping technology customers happy easier than hardened coal miners? Not always. As SaaS models become …

How can we help IT infrastructure operators, better serve the developer community in this world of agile, cloud-native workloads. In this podcast I’m joined by Predatar Managing Director, Rick Norgate. We discuss the key features of the “Falcon” platform release (r11.3, March 26th), all designed to help you deliver dynamic, consumer-friendly, data …

Are you 100% confident your backup service will deliver when called upon? And when you need to recover a system, do you really know how long it will take? In this podcast I’m joined by Predatar CTO, Steve Miller and for his first podcast, Predatar Managing Director, Rick Norgate. We discuss three new features in the “Orca” platform release (r11.2, …

“It’s hard, it’s expensive and it takes a lot of time” Alistair Mackenzie talks with Rob Anderson, CEO of Pinnacle Business Systems, based in Oklahoma, USA. Rob’s story of constant business evolution is reminiscent of the struggles of the Joad family, the collective protagonist of the great Steinbeck novel, The Grapes of Wrath. In a reversal of the…

"Grab that cash with both hands and make a stash New car, caviar, four star daydream Think I'll buy me a football team" In this episode I'm joined by Silverstring CFO, Graeme Titchener, who is on a mission to promote the "quiet men" of the IT channel. As more revenue switches to subscription services, the role of the "kings of cash" is changing fro…

In this episode Al Mackenzie, Predatar CEO, is joined by Barbara Giunchi Burr of Silverstring and Mark Sampson of Beliyf. We discuss the invisible force which drives your business transformation. Whether you like it or not every business has one and its culture, when product advantage is short-lived, which can so often be the key differentiation. I…

How do you build long term competitive advantage when products and features can be so easily copied? This episode looks at how to position your company for long-term success. As value-add resellers in the channel evolve to become cloud service providers, they can no longer stand on the shoulders of IT giants. Brand building and marketing become par…

In this episode, Neil Warwick (Head of Technical Transformation at Predatar) and Steve Miller (CTO), join Alistair Mackenzie for a discussion on services design. Neil has been at the forefront of complex technical systems but its not all been plain sailing, as he shares his experience of Marconi's missteps to his work on the "Betamax" of the data s…

In this episode we are joined by Predatar CTO, Steve Miller. Steve looks back over his career as a managed services professional to discuss the services evolution from mainframe to micro-services. As break-fix managed services suffer commoditisation, Steve makes the case for data-driven, customer focused service delivery to enable business transfor…

Depending on their individual situation, there are several different ways businesses might approach IT VAR transformation. Some businesses may decide to part transform or become 100% MSP, whilst others may decide to spin out a separate business or, if the funds are available, acquire a ready-made business. Whilst there is no silver bullet, it’s wor…

Re-wiring a business in response to evolving market demands is never going to be an easy feat, even when businesses have the luxury of time and significant cash reserves to draw on. So, when a business needs to transform at pace because its competition is hot on its heels and it fears missing out, the pressure quickly intensifies. This is one of th…