))
From the Boiler Room to the Cloud: the Evolution of Managed Services
Manage episode 390560040 series 3540389
Content provided by The Predatar Team. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by The Predatar Team or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
In this episode we are joined by Predatar CTO, Steve Miller. Steve looks back over his career as a managed services professional to discuss the services evolution from mainframe to micro-services.
As break-fix managed services suffer commoditisation, Steve makes the case for data-driven, customer focused service delivery to enable business transformation, not just outsourcing.
Using examples from his personal life, Steve encourages us to embark on continuous, life-long learning to "future-proof" ourselves, raise the bar and embrace, not run away from, automation and AI.
The episode ends with a sneak peek into the upcoming Predatar Lynx release, the service operating system for MSPs who want to rapidly scale their business.
14 episodes
Share
