Your weekly dose of auto industry news and conversation with top executives, specifically tailored for the used-car side of the business.
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Most Canadians who purchase a vehicle need financing. A trio of industry executives described the current financing landscape during this year’s Canada’s Used Car Week.For this episode of the Auto Remarketing Podcast, we take you back to Toronto for a conference panel discussion focused on the state of auto finance in Canada. The panel included:—St…
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Navigating the wild world of vehicle theft
30:19
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According to the Insurance Bureau of Canada, the cost of insurance claims for replacing stolen vehicles in Canada soared to a record-breaking $1.5 billion in 2023, the second consecutive year auto theft claims costs have surpassed $1 billion.And the National Insurance Crime Bureau (NICB) and the National Highway Traffic Safety Administration (NHTSA…
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Next up on our series of Auto Remarketing Podcast episodes from the Canada's Used Car Week Podcast Stage is a conversation with Casey Harmon and Jody McComb of RunBuggy, which is a technology platform designed to improve the vehicle transport industry. Ahead of U.S.-based RunBuggy's July 1 launch in Canada, Harmon and McComb discuss the company's p…
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Next up on our series of Auto Remarketing Podcast episodes from the Canada's Used Car Week Podcast Stage is a conversation with Megan Mahon, head of sales enablement at Premier Truck Rental. Mahon talks with Cherokee Media Group senior editor Joe Overby about her session "Find Your Fight Song", which shows how music can help women navigate and thri…
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Consignor Conversations: George Koditek of Hyundai/Genesis Motor America
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19:06
Next up on our "Consignor Conversations" series of the Auto Remarketing Podcast is an interview with George Koditek, who is manager of fleet remarketing at Hyundai/Genesis Motor North America.Koditek sat down with Cherokee Media Group senior editor Joe Overby during the Auto Intel Summit + National Remarketing Conference in April to discuss his jou…
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Gene Daughtry on how dealers are doing in 2024
20:35
20:35
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20:35
No one should blame Gene Daughtry if he often hums the Johnny Cash song “I’ve Been Everywhere” since the senior consultant for Auto Master Systems likely has been to many of the same cities included in the chorus of that country tune.While he didn’t burst into song during his latest visit for the Auto Remarketing Podcast, Daughtry did share more an…
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Evolution of digital F&I with Jeff Schulz of LGM Financial Services
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LGM Financial Services executive vice president of marketing Jeff Schulz acknowledged more Canadians are seeking digital paths toward acquiring their next vehicle.During this episode of the Auto Remarketing Podcast recorded during Canada’s Used Car Week in Toronto, Schulz highlighted how the F&I is responding and what might be on the horizon in con…
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Normand Theberge on what’s coming from Cars Commerce Canada
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Normand Theberge serves as senior vice president and general manager of Cars Commerce Canada. During this episode of the Auto Remarketing Podcast recorded during Canada’s Used Car Week in Toronto, Theberge recapped the successful blending of D2C Media into the Car Commerce Canada portfolio, the future of Accu-Trade in Canada and more.…
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Laura Davidson of Key Auto Approvals on helping consumers
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Laura Davidson owns and operates Key Auto Approvals in Burlington, Ontario. A portion of Davidson’s customer base has been struggling financially, making reliable transportation even more important.One of Cherokee Media Group’s Women & Automotive: Profiles in Leadership program selections, Davidson made time for the Auto Remarketing Podcast after a…
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J.D. Power’s Mike Buckingham on Canada’s auto finance landscape
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14:32
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J.D. Power’s Mike Buckingham not only was part of the expert speaking faculty at Canada’s Used Car Week, but he also spent time at this year’s event in Toronto for the Auto Remarketing Podcast.Buckingham described some of the primary differences between the U.S. and Canadian finance markets as well as some ingredients that could help dealers and le…
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In this episode of the Auto Remarketing Podcast, Jade Terreberry, Senior Director of Strategic Development for Autotrader and Kelley Blue Book, Cox Automotive’s Consumer Marketplaces, shares information on the new summer learning series: The Complete Profit Picture. Jade highlights the importance of the right car, for the right consumer, for the ri…
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Chris Elliot of America's Group on Auto Auction M&A
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19:13
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19:13
Chris Elliott, vice president of mergers and acquisitions at America’s Group, joins the show to kick off our series on "M&A + Auto Auctions." Chris and Cherokee Media Group senior editor Joe Overby discuss the company’s growth strategy and M&A targets as well as overall buy-sell growth/consolidation in the auto auction industry.…
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For years, Kathi Kruse has made her name working with car dealers to improve their social media presence, digital marketing and online reputation management. But her roots are in the financial side of the dealership, which is why she’s created a new business – Automotive CFO-To-Go, offering her experience and expertise as a chief financial officer …
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Talking marketing, money and artificial intelligence with Big Time’s Terry MacCauley
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30:54
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Terry MacCauley loves his job and loves talking about it. That’s why the enthusiastic founder, president and CEO of Big Time Advertising and Marketing is becoming a popular speaker at auto industry events.Auto Remarketing Podcast host Andrew Friedlander finally caught up with MacCauley during the 2024 NIADA Convention and Expo in Las Vegas for a li…
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Tracy Myers and the magic of customer experience
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23:37
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Tracy Myers’ resume might begin with owning and operating Frank Myers Auto Maxx, his successful independent dealership in Winston-Salem, N.C., but that’s not even close to where it ends. He’s also an NIADA National Quality Dealer, an acknowledged expert in marketing and branding, a wrestling promoter, a best-selling author, a business trainer and c…
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What Vehicle Inventory Data Can Tell Dealers About their Lots
26:23
26:23
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LotLinx executive chairman Len Short joins the show to discuss the company's new Vincensus report, a new monthly and quarterly analysis that shares real-time vehicle inventory data and insights."Data is the key to your future. It's the key to your competitiveness," Short said. "Dealers are waking up to this and building their own CDPs," he said, re…
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NIADA’s Jeremy Beck on collective market share of independent dealerships
15:56
15:56
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National Independent Automobile Dealers Association vice president of dealer development Jeremy Beck shared a new statistic that surprised many executives who have been in the car business for decades.Hear Beck explain that data point and more during this episode of the Auto Remarketing Podcast recorded in Las Vegas at this year’s NIADA Convention …
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NextGear Capital president on interest rates & more
11:20
11:20
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NextGear Capital president Scott Maybee addressed a question that dealerships likely have been wondering, too, as they examine their floorplan expenses and other operational matters.What if interest rates never drop much below where they currently are?Maybee shared his response and more for this episode of the Auto Remarketing Podcast recorded in L…
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QoreAI CEO Todd Smith on Fraud Prevention & More
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27:03
Where is fraud most prevalent in the car-buying process and how can dealerships work to prevent it? QoreAI CEO Todd Smith addresses these topics and more in this conversation with Cherokee Media Group senior editor Joe Overby. The company, which provides dealers with software to aid in identity verification, streamlined document management, and sea…
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Preparing for the secondary market for electric vehicles
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30:16
More than 40 new electric vehicles are expected to hit the market by 2025, according to J.D. Power.Experts think this increase seems to be driven by increased automaker incentives, high interest rates, federal EV tax credit leasing loophole, and concerns about long-term serviceability and battery health. And they said an increase in leased EVs will…
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With only 13 EVs/PHEVs now qualifying for the full IRA Federal incentive of $7,500 due to sourcing requirements, it is clear that EV/PHEV leasing, with the 45W rule that grants the commercial user the full credit with no sourcing requirements, will inevitably be the preferred “sale” of choice for many OEMs and finance institutions. However, as valu…
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Four experts approach ‘next frontier in eContracting’
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During this year’s Auto Intel Summit + National Remarketing Conference presented by SmartAuction in Cary, N.C., RouteOne chief revenue officer Jeff Belanger moderated a panel discussion titled, “The Next Frontier in eContracting.” The session included:—Sam Miller, group manager of consumer lending at Toyota Financial Services—Mitch Falink, vice pre…
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Development of digital audits for floorplanning
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49:47
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Digital auditing is now enabling floorplan and wholesale finance companies to “self-audit” physical auto and equipment inventory, leveraging artificial intelligence, machine learning and API integration.At this year’s Auto Intel Summit + National Remarketing Conference presented by SmartAuction in Cary, N.C.., Marguerite Watanabe of Connections Ins…
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EY experts on industry choice — innovate or else
35:16
35:16
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A quartet of industry experts from EY were straightforward with attendees at this year’s Auto Intel Summit + National Remarketing Conference presented by SmartAuction in Cary, N.C.Innovate or else.During this episode of the Auto Remarketing Podcast, listen to a panel discussion when the EY experts — Courtney Dusseau, Katie Johar, Bryan Chance and D…
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How EVs have impacted the used-car market
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20:41
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Rebecca Jenkins, senior director of business development with AccuTrade, addressed one of the pressing questions discussed most during this year’s Auto Intel Summit + National Remarketing Conference presented by SmartAuction in Cary, N.C. How are electric vehicles impacting the used-car market? Listen to this episode of the Auto Remarketing Podcast…
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Financial planner Mark Burkholder explains “golden handcuffs”, estate tax law change and more
22:31
22:31
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22:31
Mark Burkholder, president of the Auto Dealer Services Group for Peachtree Planning is an expert financial planner whose specialties include succession planning and estate planning. But at the recent 2024 BHPH United Summit, he spoke about something different – “golden handcuffs”, a strategy dealers can use to entice key employees to stay in the bu…
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PODCAST: Talking transportation with Bek Abdullayev of Super Dispatch
27:11
27:11
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On this episode of the Auto Remarketing Podcast, Super Dispatch founder and CEO Bek Abdullayev takes us behind the scenes of the company's next generation marketplace. Abdullayev shares more about how the approach to solve the challenges in the logistics vertical of fraud and trust issues, the rise of artificial intelligence and the need for centra…
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The great EV debate & plotting a path to 2030
37:51
37:51
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37:51
What will the electric market look like in 2030 and, more importantly, how will we get there? That was the theme of this debate — a true clash of titans — between Steve Greenfield of Automotive Ventures and Scott Case of Recurrent during this year’s Auto Intel Summit + National Remarketing Conference presented by SmartAuction in Cary, N.C. Moderate…
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How technology is making data more understandable & usable
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30:47
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During a panel discussion at this year’s Auto Intel Summit + National Remarketing Conference presented by SmartAuction in Cary, N.C., a quartet of experts explained how evolving technology is making massive amounts of data more understandable and usable for auto financing.Led by Cherokee Media Group’s Nick Zulovich, the panel included:—Kevin Filan …
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Credit Acceptance chief marketing and product officer Andrew Rostami on current conditions & more
16:45
16:45
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16:45
Credit Acceptance chief marketing and product officer Andrew Rostami made his first appearance on the Auto Remarketing Podcast, sharing numerous perspectives about the non-prime and subprime portions of the auto-finance market. Rostami also highlighted the keys for success for Credit Acceptance and the entire industry for the remainder of the year …
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SPONSORED PODCAST: More best practices for independent dealerships from James Virgoe of APCO Holdings and GWC Warranty
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James Virgoe of APCO Holdings and GWC Warranty is back for another special sponsored episode of the Auto Remarketing Podcast. Virgoe recapped some of the most pressing challenges independent dealers are facing nowadays, including inventory management and catering to modern customers when they get to F&I options. He also offered some recommendations…
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“Epiphany” led BlytzPay’s Robyn Burkinshaw to payment tech innovation
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12:59
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For most of us, a forgotten unpaid bill is just a hassle. For Robyn Burkinshaw, it sparked an epiphany that led her to create technology that allows customers to make payments by text, an innovation that has made her company, BlytzPay, a popular choice among buy here-pay here dealers.During the 2024 BHPH United Summit, Burkinshaw joined the Auto Re…
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Some ‘inside baseball’ on repo law from RSIG’s Mike Howk
18:51
18:51
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Attorney Mike Howk got into the repossession business by accident. More than three decades later, he not only is still there, he is a nationally recognized expert in repossession law as risk manager and director of education for the Recovery Specialist Insurance Group.As such, he was a speaker at the 2024 BHPH United Summit, during which he joined …
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Hudson Cook’s Patty Covington with best practices for compliant dealership advertising
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18:59
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Hudson Cook partner Patty Covington acknowledged the difficult balance dealerships must make with their advertising campaigns. They must create something that catches the attention of potential buyers while remaining compliant with state and federal regulations. To help dealers of all sizes, Covington appeared on this episode of the Auto Remarketin…
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Amit Chandarana is the chief commercial officer at Signal Technologies, which specializes in the Canada-to-U.S. used-vehicle import market. He sat down with Cherokee Media Group senior editor Joe Overby at ASOTU Con outside Baltimore last month for a conversation about the vehicle import-export market, the conference's Pitch Tank competition, advic…
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20 Group legend Brent Carmichael on why dealers should rethink their business model
10:01
10:01
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Brent Carmichael has been a 20 Group moderator, instructor and dealership consultant with NCM Associates for almost two decades, and is now practically synonymous with 20 Groups. So much so that in being introduced before one of his two sessions at the 2024 BHPH United Summit in Las Vegas this spring, he was described as an “industry legend.”During…
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Luke Godwin and Jeff Watson of The Independent Dealer Podcast from BHPH United 2024
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16:51
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When buy here-pay here dealers Luke Godwin and Jeff Watson attend an auto industry conference, everyone knows who they are. As hosts of The Independent Dealer Podcast, they have built a loyal following by sharing insights from their businesses and picking the brains of industry experts.During the 2024 BHPH United Summit in Las Vegas, Godwin and Wat…
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Kevin Roberts of CarGurus Talks Data & Day-in-Life of Auto Analyst
23:15
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23:15
Kevin Roberts, director of industry insights and analytics at CarGurus, joined the show from the Auto Intel Summit + National Remarketing Conference for a conversation about the data metrics that dealers should watch to maximize profitability and how he prepares for conferences as a solo speaker, moderator and panelist.Plus, he shares what a typica…
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Presidio Group CEO Brodie Cobb on Automotive Investment Landscape
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18:27
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Brodie Cobb, CEO of The Presidio Group, joins Cherokee Media Group senior editor Joe Overby for a discussion about why dealer groups and auto industry incumbents have become busy investors in early-stage tech companies, the varying strategies of strategic vs. financial investors, what areas of automotive are seeing increased M&A, plus much more.…
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Consignor Conversations: Stephanie Compton of Exeter
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16:46
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As an extension of our conferences and live events, Cherokee Media Group is launching a new print and podcast series called "Consignor Conversations," where we interview leading remarketing executives from commercial consignors. We begin the series with an interview of Stephanie Compton, vice president of asset remarketing at Exeter Finance and CMG…
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Experian’s Brad Smith on blockchain’s robust potential in automotive & beyond
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13:23
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Talking about blockchain gets Brad Smith excited about its significant potential in automotive and elsewhere in financial services. The vice president of product management at Experian explained his reasons during this episode of the Auto Remarketing Podcast recorded at this year’s Auto Intel Summit+National Remarketing Conference in Cary, N.C.…
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PayNearMe on evolving consumer preferences when making payments
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14:52
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PayNearMe executive vice president and chief marketing officer Anne Hay went through some of the highlights of the latest company study on repayments and consumer preferences for online and other alternative methods. During this episode of the Auto Remarketing Podcast, Hay also addressed a question she said she gets regularly about whether traditio…
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SPONSORSED PODCAST: Fine-tuning protection product refunds with Allied Solutions
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Allied Solutions sales specialist John Elias spent time during this sponsored episode of the Auto Remarketing Podcast explaining one of the most complex parts of auto finance. When a triggering event occurs, dealerships, finance companies and product providers all must navigate through a potential maze of processes to get consumers their refunds. E…
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SPONSORED PODCAST: Ray Scarpelli of Ray Chevrolet and Ray Chrysler Dodge Jeep and Ram
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In this episode Ray Scarpelli, of Ray Chevrolet and Ray Chrysler Dodge Jeep and Ram in Fox Lake, Ill., shares how his family got into the car business. He’s a third-generation dealer — his father and grandfather are still involved in the stores.He talks about his career in the car business and how he uses his trophy-winning fantasy football chops t…
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Understanding important characteristics of Hispanic car buyers
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11:13
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Conecta Marketing Group founder and CEO Andres Huertas discussed two important topics for dealerships and finance companies following his appearance as one of the expert speakers at this year’s Auto Intel Summit+National Remarketing Conference. Along with recommendations to boost communications between stores and credit providers, Huertas also expl…
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NIADA’s Jeff Martin excited for association's future & upcoming convention
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17:17
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It’s been a busy year since Jeff Martin became chief executive officer of the National Independent Automobile Dealers Association. In this episode of the Auto Remarketing Podcast, Martin takes us through what’s happened during that span as well as what attendees can expect from the annual NIADA Convention, which is scheduled for June 17-20 in Las V…
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NAF Association update with executive director Jennifer Martin
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20:12
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National Automotive Finance Association executive director Jennifer Martin had a lot of positive developments to share. The organization is using technology to grow and serve its membership while also preparing for a series of events, including the 28th Non-Prime Auto Financing Conference, which is set for June 5-7 in Fort Worth, Texas.…
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SPONSORED PODCAST: Evolving dealers & their logistics needs with Montway Auto Transport
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8:06
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Montway Auto Transport Executive Vice President of Business Development, Mike Trudeau, highlighted how dealerships are continuing to evolve and why their logistics needs are changing, too. In this special sponsored episode of the Auto Remarketing Podcast, Trudeau described this changing landscape and how the company is deploying services like the M…
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Steve Levine tells chilling tale of the FTC CARS Rule
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Auto industry attorney Steve Levine, owner and chief legal and compliance officer of Ignite Consulting Partners, is not a scary guy. But he told a chilling tale in his session at the 2024 BHPH United Summit in Las Vegas, frightening the dealers in attendance with the gory details of the Federal Trade Commission's proposed CARS Rule. The rule, curre…
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Sneak peek of Point Predictive’s annual auto fraud report
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14:47
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Point Predictive chief fraud strategist Frank McKenna returned to the Auto Remarketing Podcast to discuss one of company’s biggest annual projects.McKenna shared some highlights from Point Predictive’s auto fraud report, acknowledging the total impact on dealerships and finance companies continues to grow.…
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