Best Automotiveindustry Podcasts (2024)

1
Steering Western Canada's Tire Landscape With James O’Reilly of Tire Trail 27:38

3h ago27:38

27:38

James O'Reilly, the Vice President of Trail Tire, is a second-generation tire industry professional with 23 years of experience. With much of his career spent in wholesale, James has navigated the industry waters, inheriting his passion for the business from his father, who clocked in 43 years. He played competitive golf with dreams of turning pro …

1
Mastering Service BDC Department Success: 10 Tips to Set More Appointments with Jen Suzuki! 17:58

2d ago17:58

17:58

In this episode, join me as I go hard into the world of service BDC appointments! I'm sharing 10 ways to get more service appointments and this epi is moneyyy! 💰 Dealerships are in a constant battle to secure loyalty from existing clients while also attracting new ones. At the heart of this challenge lies the crucial role of the service department,…

1
Craig Bruneel — Chairman of the Board of Point S Dealers and Owner of Bruneel Point S Tire & Auto 31:37

12h ago31:37

31:37

Craig Bruneel is the Owner of Bruneel Point S Tire & Service, which operates 13 shops across Idaho, and holds the position of Chairman of the Board of Point S Tire & Service. Craig's tenure in the tire and auto service industry began in childhood, where his early exposure to the family business instilled a passion for entrepreneurship and service. …

1
Building Wealth and Brands with Lisa Copeland | From Top 1% Real Estate Agent 39:51

2h ago39:51

39:51

https://www.meetlisacopeland.com Join us for an inspiring conversation with Lisa Copeland, a top 1% real estate agent among 90,000 peers, co-founder of Cardone Mortgage, and host of *American Dream*. Lisa shares her remarkable journey from entrepreneur and car dealer to real estate powerhouse, emphasizing the importance of personal branding and the…

1
Steering an Automotive Legacy Forward With Mike Allen of Carfix 27:03

8h ago27:03

27:03

Mike Allen is the entrepreneurial owner of Carfix, a three-shop operation in Raleigh and Garner in North Carolina. Serving as the President of the Board of Directors for the Automotive Service and Tire Alliance and hosting the annual ASTA Expo, Mike embodies third-generation excellence in the auto repair industry. With his grandfather founding a mu…

1
Enhancing Dealer Valuations and Succession Planning with Dave Cantin 33:24

12d ago33:24

33:24

This guy is a blast to chat with! This episode is fast-paced and packed full of great info. I love this interview, Dave's energy & momentum! 🤩 He openly gives his expert advice based on what he is seeing with current dealers who are looking to sell. Meet Dave Cantin, CEO of Dave Cantin Group, a leading Strategic Mergers and Acquisitions advisory fi…

1
The Man Behind The Hit Show Muscle & Classics, E. Red 30:42

6d ago30:42

30:42

E. Red is the enterprising force behind the TV hit show Muscle and Classics, where he serves as producer, director, and star. Born and raised in Savannah, Georgia, E. Red grew up in a large, car-loving family which set the foundation for his passion for the automotive industry. He has garnered extensive knowledge in car restoration and motorsports,…

1
Path to Sustainable Growth with Glenn Lundy | Building Teams, Volume Thinking, High Performing Business 42:16

7d ago42:16

42:16

I sit down with Glenn Lundy, the dynamic CEO of 800% Elite Automotive Club, newly accomplished car dealer, and esteemed motivational speaker. Glenn, widely known for his impactful shows like The Morning 5 and Rise & Grind, delves into the crucial distinctions between investing versus spending and balancing, urging listeners to change their terms to…

1
ITDG Tire Dealer of The Year - Wilks Tire & Battery Service - Logan Wilks 26:40

14d ago26:40

26:40

Logan Wilks is the Vice President of Wilks Tire & Battery Service, a family-owned company with a rich history originating from the post-World War II era. Under his leadership, the company has nearly doubled its locations, expanding their footprint throughout Alabama, Tennessee, and Georgia, including two retread plants and a distribution center. He…

1
Maintaining Loyal Clients in Service & Sales | Easy Actions That Impact Customer Retention and Satisfaction 15:56

28d ago15:56

15:56

In this fast-paced solo episode, I focus on the world of customer loyalty and the intricate strategies involved in creating and maintaining loyal clients. I share invaluable insights on the often-overlooked aspects that can make a significant impact on customer retention and satisfaction. With a keen focus on the service department, the episode del…

1
Software Solutions for Industry-Wide Problems with Bek Abdullayev 17:25

16d ago17:25

17:25

In this episode of InsideAuto, Bek Abdullayev, CEO of Superdispatch, chats with host, Ilana Shabtay about transportation within the automotive ecosystem, how COVID sped up the industry’s digitization, and mitigating against fraud in auto transportation.

1
Tips to Increase Line Items for Service Teams 11:25

1M ago11:25

11:25

In this episode, we will explore valuable tips and techniques for service advisors looking to boost their bottom line by increasing line items during service interactions when writing service in a car dealership. The Power of Personal Connection As a service advisor, the check-in process is your first opportunity to connect with customers and set t…

1
Ownership, Acquisitions, and Mergers With Tommy Gaynor and Chris Garman of Sun Auto Tire & Service 34:58

21d ago34:58

34:58

Chris Garman, Vice President of Business Development at Sun Auto Tire & Service, built up his family's auto service business from three to nine stores before selling to Sun Auto in 2019. He leads the company's mergers and acquisitions, significantly expanding its footprint. Tommy Gaynor, Director of Mergers and Acquisitions at Sun Auto, joined the …

1
Take Another Swing When You Get Appointment Pushback in Service & Sales 8:45

21d ago8:45

8:45

In this episode, I help you with a plan to address common objections and challenges encountered when attempting to schedule appointments with customers. Whether you're in Service BDC, a Service Advisor, or a Salesperson, this episode provides valuable insights applicable to both sides of the business, highlighting parallels in the appointment-setti…

1
Racing to the Top with Jessica Colon | Sales, BDC & Leadership | Top 3 Kia Store in Country 49:13

30d ago49:13

49:13

Meet Jessica Colon @jcolon@citykia.com | City Kia of Greater Orlando has raced to the top 3 Kia stores in the country! She's amazing! A top performer! 🥇💯 In this episode, we delve into the extraordinary journey of a remarkable individual who has ascended to the pinnacle of the automotive world as the best Business Development Center (BDC) manager, …

1
This is how YOU DO Inbound Sales Calls | Strategies to Mitigate Problems and Boost Conversions! 11:11

1M ago11:11

11:11

In this episode, I dive into the world of inbound sales calls, I say are the low-hanging fruit for increasing income and maximizing conversions in the car sales! Learn how to craft a sales process tailored to address common challenges encountered during inbound sales calls, such as customers rushing for out-the-door (OTD) pricing, seeking trade val…

1
Unpacking FTC's Vehicle Shopping Rule: A Reynolds Legal Perspective on Compliance and Transparency in Auto Sales 30:26

2M ago30:26

30:26

📍Meet Guests at upcoming Reynolds Retail Summit Amplify24 ReyRey.com/Amplify Join us as we delve into the intricacies of the Federal Trade Commission's controversial Vehicle Shopping Rule in the automotive industry. In this episode, representing Reynolds and Reynolds legal expert Matt Chacey, Product Development Attorney and Sales Director for Comp…

1
Driving Innovation: From a Steel Worker’s Son to an Industry Leader With Mike Graber of Toyo Tires 34:07

1M ago34:07

34:07

Mike Graber is the President and CEO of Toyo Tires, a role he has embraced with vigor since joining the company in 2013. With a foundation in truck part sales and an eight-year tenure in various roles at Michelin, Mike's experience spans across the industry from sales to product development. In addition to a passionate commitment to product quality…

1
Leveraging Technology for Localized Advertising with Faruk Heplevent 22:46

1M ago22:46

22:46

In this episode of InsideAuto, Faruk Heplevent, CEO at The Scope, chats with Ilana Shabtay about how CGI revolutionized the automotive photography and advertising industry, how CGI, AI, and other technologies can make it harder for creatives to enter the market, and how these technologies do in fact make for more localized marketing.…

1
Answering "What's in it for me?" for Sales and Service Teams 16:33

1M ago16:33

16:33

In this episode, I get into a crucial aspect of sales conversations that can transform your approach to engaging customers effectively. For both service and sales teams, the question "What's in it for me?" takes center stage as we explore how to reframe this inquiry into "How will this benefit me?" to emphasize the specific advantages and benefits …

1
The George Saliba Approach to Buying & Selling Cars on Social Media | Build a Following | Viral Videos 53:02

2M ago53:02

53:02

George@sellmyev.com | @georgejsaliba | J & S Autohaus | Sellmyev.com | J & S Mitsubishi I had a great time chatting it up with with George Saliba! He is a car dealer based in New Jersey who has taken the world of social media by storm with his innovative approach to content creation and marketing strategies. George shares insights into his journey …

1
Branding Consistency Across the Whole Automotive Group with Samantha Morrow 19:43

1M ago19:43

19:43

In this episode of InsideAuto, Samantha Morrow, Marketing Director at Hello Auto Group, chats with Ilana Shabtay about the CDK outage, the major marketing changes Hello Auto has made over the past few months, understanding the demographics of each individual dealership, and leveraging AI-based marketing tools to improve results.…

1
Revolutionizing Automotive Sales: Unveiling Jeff Ramsey's Strategies for Customer Engagement and AI Integration 50:19

2M ago50:19

50:19

In this episode, join us as we delve into the world of automotive sales with Jeff Ramsey, the Variable Operations Director at Ourismen Automotive Group. Jeff shares his invaluable insights on customer engagement and conversation strategies, shedding light on his unique mindset when approaching sales and CRM tactics. Discover how Jeff leverages AI t…

1
SON OF A CIA SPOOK 1:01:28

2M ago1:01:28

1:01:28

By Jeffrey A Sterns

1
From Family Business to Tire Titans With Joe and John Inchiostro of St. Louis Wholesale Tire 34:37

2M ago34:37

34:37

Joe Inchiostro is the Owner and CEO of St. Louis Wholesale Tire. His cousin, John Inchiostro, is Operations Manager. The company is renowned for providing hard-to-find tires and other specialty products in the automotive industry. Their fathers founded St. Louis Wholesale Tire, which started in their living room and eventually grew into an enterpri…

1
Navigating the Evolving Car Buyer Journey with Cox Automotive | Car Buying Journey Study Findings 40:37

2M ago40:37

40:37

Free learning series - coxautoinc.com/thecompleteprofitpicture Join us in this insightful episode as we sit down with Jade Terreberry, Senior Director of Strategic Development from Cox Automotive Group to delve into the findings of their 14th annual car buying journey study. Jade shares valuable insights on the evolving landscape of automotive reta…

1
Success Strategies for Frontline Excellence in Auto Service & Sales With CallRevu 47:52

2M ago47:52

47:52

Join us for an insightful episode as we delve into the world of service and sales department challenges and solutions with Maria Maleki, Regional Sales Manager, a seasoned expert at CallRevu. In this interview, Maria sheds light on the critical aspects of service department communication, sales training, and development, particularly focusing on th…

1
Sales Series: E8 Handling Hottest Sales Objections 22:44

2M ago22:44

22:44

Sales Series Episode 8 Join me as I unveil a simple yet powerful strategy to conquer the hottest objections in sales today. I’m dropping tactics and strategies that will equip you with the confidence and skills to overcome objections and close more deals. Embracing a can-do attitude is key as I arm you with the tools to create effective snapbacks t…

1
Scheduling Service Appointments With Ease With Steven Fafel of AutoOps 35:35

3M ago35:35

35:35

Steven Fafel, Co-founder of AutoOps, has innovatively shaped the automotive service industry through his online scheduling tool that integrates with most shop management systems. With a background in building software for rock climbing gyms with his brother, Steven pivoted to AutoOps to address a need for better customer engagement and streamlined …

1
Driving Customer Loyalty: Automotive Insights from JD Power Studies with Chris Sutton 38:57

2M ago38:57

38:57

Join us in an enlightening conversation as we sit down with Chris Sutton, Vice President Retail at JD Power and Associates, to unravel insights from their comprehensive study involving 35,000 car buyers. Delve into the dynamics of the automotive industry, where constraints and high prices challenge buyers, yet improvements in the overall consumer e…

1
Sales Series: E7 Bridge Gap Between BDC & Sales to Make Car Deals 26:01

3M ago26:01

26:01

Sales Series Episode 7 In this episode, I get into the critical role of the Business Development Center (BDC) in a car dealership's sales success and uncover the common pitfalls leading to financial losses in the gap. This is a very serious issue plaguing sales teams and BDC departments, shedding light on the root causes such as the lack of a struc…

1
Sales Series E6: Car Sales Follow-Up Strategies 21:28

2M ago21:28

21:28

Developing an effective lead follow-up strategy in a car dealership environment where there are various levels of in-market buyers and internet leads can be challenging. Balancing the need to stay engaged with potential customers without appearing overly aggressive is key. I'm giving some tips on how to structure a lead follow-up cadence that is ef…

1
Making Customer Experience Part of the Dealership Culture with Joe Barhoumi 23:10

3M ago23:10

23:10

Joe Barhoumi is the Internet Manager at Newbold Toyota BMW, Illinois, where he led the establishment of the Business Development Center (BDC), spearheading the vision and operational framework to enhance overall business and growth. Joe is also a strategic Digital Marketer and leads the digital marketing strategy at Newbold.…

1
From New Leads to Loyal Customers: Marketing Insights With Neal Maier, Co-Founder of Tread Partners 24:56

3M ago24:56

24:56

Neal Maier is Co-founder of Tread Partners, an agency that specializes in marketing for the tire and auto repair industry. With a history of running shops and an entrepreneurial spirit, Neal has developed a nuanced understanding of the challenges businesses face in customer acquisition and retention. His expertise is in creating tailored marketing …

1
Small Beginnings, Big Success With Nick Fox and Vanessa Larson of Gills Point S Tire & Auto 30:07

3M ago30:07

30:07

Nick Fox is the Regional Manager of Gills Point S Tire & Auto, holding the role for over nine years. His dedication to continuous improvement, coupled with a strong work ethic and self-motivation, sets him apart. Nick's profound product knowledge and customer-centric approach foster unparalleled loyalty and satisfaction, reflecting his commitment t…

1
Prosperity Through Partnership: The Power of Relationships in Business with Brian MacDonald, CDK Global CEO & Dr. Matt Bennett, Northwood University VP 40:25

3M ago40:25

40:25

Embark on a journey of discovery and enlightenment in our latest episode, where we explore the intertwined realms of relationships, personal growth, and business success with two distinguished guests: Brian MacDonald, the visionary CEO and President of CDK Global, and Dr. Matt Bennett, the esteemed Vice President Graduate and Professional Studies o…

1
Going Back to the Basics of Dealership SEO with Lindsey Shaker 19:06

3M ago19:06

19:06

In this conversation, Ilana Shabtay interviews Lindsey Shaker, a fourth-generation member of the Shaker Automotive Group and an expert in SEO. They discuss Lindsey's early experiences in the automotive industry, the importance of honesty and transparency in car dealerships, and the role of SEO in driving quality traffic to dealership websites.…

1
Sales Series E5 | Use Internal Messaging Systems in Dealership Sales & Service 14:07

3M ago14:07

14:07

Focusing on the critical role of internal messaging systems in optimizing workflow efficiency and enhancing customer service within dealership sales and service departments! In an industry where time is money, effective communication is paramount to ensure customers receive top-notch care and service. Explore with me the significance of utilizing i…

1
Sales Series E4 | The Critical Role of TO’s on Sales Calls 13:48

3M ago13:48

13:48

Sales Series E4 This is a compelling episode for dealership managers and those looking to improve their personal sales numbers. The pivotal role of TO’s in the call handling sales process is broken. Manager TO’s and involvement on calls is crucial for maximizing sales opportunities, boosting customer loyalty, enhancing bottom line and CSI. Many sal…

1
Discussing Generational Tire Shops With Randy O'Connor, Bobby Gillespie, Kyle Moore and Kayla Heiar 46:27

4M ago46:27

46:27

Randy O'Connor, Owner of Dealer to Dealer Development Group, is a strategic specialist known for his prowess in analyzing and enhancing processes. With a track record spanning roles at Colony Tire, American Tire Distributors-Tire Pros, DSP20 Group, and Big Brand Tire and Service, Randy brings a wealth of experience to the table. He leverages his ex…

1
HAS BOB LUTZ CHANGED POSITIONS ON EVs?!? 10:24

3M ago10:24

10:24

By Jeff Sterns

1
BOB LUTZ ON LEADERSHIP 8:16

3M ago8:16

8:16

In May of '24, introduced by a friend- The legendary Bob Lutz met with Jeff Sterns and gave some invaluable leadership advice...By Jeffery Sterns

1
THE BOB LUTZ INTERVIEW 1:19:15

3M ago1:19:15

1:19:15

Jeff Sterns met with Car-Czar Bob Lutz in May of '24. Not only was it insightful related to the vehicle industry and design but leadership and some surprising personal things were revealed.By Jeffery Sterns

1
Evolving Sales Strategies 🤩 |The Power of 📞Call Analysis with Tim Smith of Volz Auto Group 33:18

3M ago33:18

33:18

Tim Smith, the dynamic General Manager of Volz Auto Group in New York, chats with me about the world of sales call analysis and its transformative impact on sales performance. Tim shares his expertise on utilizing recorded calls as a tool for accountability, evaluation, and continuous improvement within his sales team. 2024 Vibes and you have to be…

1
Sales Series E1: 📆 Appointment Setting Strategies That Secure Showed Appointments! 🔥🔥🔥 21:28

3M ago21:28

21:28

Sales Series Part 1 🛑 I will be holding an in-person sales workshop on setting appointments on May 15, 2024. Find out more information and register - https://bit.ly/3Jmw9Or Listen in as I tackle a few aspects important to leverage into your sales process when you are setting appointments! Get inspired to atteend my workshop! 🚘💰 Learn how to steer c…

1
Sales Series E2: ⏱Learn How to Effectively Train Your Team in 10-Minutes! | Long Meetings are Ineffective 🔥 17:56

3M ago17:56

17:56

Sales Series Part 2 🔥 Sales Series for Dealership Teams 🔥 In today's fast-paced business world, lengthy meetings can drain productivity and hinder progress. In this episode, we dive into strategies for managers to revolutionize team training by condensing it into short, impactful sessions. Say goodbye to hour-long meetings and hello to efficient, e…

1
Sales Series E3: Learn Engaging Training Activities 20:55

3M ago20:55

20:55

Series - Part 3 Previously I recorded an episode on 10-minute training which was well received by many of you! This is the next part! What will you train on? What topics will you cover? Often topics are reactive to problem situations going on during the sales process or a heat case. All good and I challenge you to explore other ways to teach your t…

1
Inspirational Pathway to Leadership Success with Mario Murgado, Entrepreneur & Visionary 🚘Dealer 41:02

3M ago41:02

41:02

This is an incredibly inspiring and powerful conversation with the remarkable car dealer, Mario Murgado. Mario's journey from arriving in this country with nothing to now owning and operating 26 successful dealerships is a testament to the power of hard work, dedication, and leadership. Mario shares his insights on the fundamentals of a wildly succ…

1
Building a Winning Wholesale Tire Division With Douglas Kershaw of KAL Group 36:39

4M ago36:39

36:39

Douglas Kershaw is the Executive Vice President of KAL Group, a freight and truck parts company with numerous divisions. Prior to joining KAL Group, Douglas had an extensive career in the tire industry, previously serving as President of BKT Tires in North America. With his diverse background spanning television broadcasting, the rubber industry, a…

1
Unlocking Profitability in Auto Dealerships with Data and Machine Learning with Jason Knight, CEO @ Lotlinx 42:59

3M ago42:59

42:59

Lotlinx has tracked every car online for over a decade! Their machine learning is helping dealers make great decsiions when it comes to managing invenotry and promotion! Check out their latest publication on Auto Success - https://bit.ly/3y4ULJ9 In this episode, I sit down with Jason Knight, CEO of Lotlinx, to delve into the world of automotive ret…

Podcasts Worth a Listen

Automotiveindustry Podcasts

Podcasts Worth a Listen

Quick Reference Guide