Navigating Change is a platform for understanding the complex and uncertain waters of change in higher education. Each week, Howard Teibel, Pete Wright, and guests dissect issues facing institutions and teams in transition and offer solutions for the most troubling process challenges
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The Language of Action: Moving Beyond Communication Breakdown
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This week, Pete Wright and Howard Teibel dive deep into the topic of weak communication practices and their consequences in organizations. Howard, drawing from his extensive experience working with teams and leaders, shares insights on how miscommunication often stems from focusing on passing information rather than producing action and exploring a…
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Being of Service in Higher Education with WACUBO’s Michael Clune and Lupe Valencia
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Being of service. This is at the heart of the roles we play in higher education. At the 2024 WACUBO Annual Conference at Disneyland in California, leaders and practitioners in administration came together to explore how they can Dream, Lead, and Inspire others to serve the mission of our industry. Lupe Valencia, Deputy Chief Financial Officer and C…
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We are thrilled to present this episode of the Net Assets Podcast, a partnership between NBOA and Teibel Education Consulting, with NBOA President and CEO Jeff Shields and Teibel Education President Howard Teibel. This episode marks the first in what we hope will become a collection of some of the best and most illuminating interviews dedicated to …
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NBOA CEO Jeff Shields on Navigating Independent School Challenges and the 2024 NBOA Annual Meeting
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This week, Jeff Shields, President and CEO at NBOA, joins Howard Teibel for a conversation on the future of independent schools ahead of the 2024 NBOA Annual Meeting & Business Solutions Showcase. Howard and Jeff speak about issues of integrating telework, the sustainability of post-pandemic innovations, and the critical importance of community and…
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WACUBO 2023 Annual Conference: Rising to the Challenge with WACUBO President Brad Baca
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As we continue our gradual emergence from a certain hibernation over the last three years, the opportunity to engage with our colleagues is more critical than ever. Brad Bacca, President of Western Colorado University and the Western Association of College and University Business Officers, sits down this week with Howard Teibel as they turn their a…
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NBOA: 25 Years! A Conversation with President and CEO Jeff Shields
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NBOA President and CEO, Jeff Shields, joins Howard Teibel for a conversation on indepenent school business, finance, and operations, all in preparation for the association's 25 Anniversary Celebration in Los Angeles, February 19-22. What’s top-of-mind for business officers coming out of the pandemic after three years? How are finance professionals …
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Elevating Our Game at NBOA’s 2022 Annual Meeting
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Unbeknownst to us in February 2020, we were about to go into a certain kind of hibernation, one forced on us by the circumstances of our time. Two years into this, we may be seeing the beginning of the light at the end of the tunnel – learning how to live with this global pandemic and bring back the kind of social connection we value and need. Jeff…
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Looking Beyond the Enrollment Cliff with Professor Nathan Grawe
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Joining Howard Teibel today in conversation is Dr. Nathan Grawe, distinguished teaching professor of the social sciences at Carleton college, where he has served on the faculty since 1999. You might have seen Nathan's work as it relates to the framing of the enrollment cliff, something that's been exacerbated and accelerated in this last year. As w…
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Infusing Innovation into Your Institution: Building Sustainable Change – A Conversation with Howard Teibel and Jeff Shields
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As we turn our energy to 2021, we can begin to catch a glimpse of getting on the other side of this crisis. Independent school leaders have implemented innovations over the last nine months that they could only dream about prior to the pandemic. The question now is can they sustain these changes with intentionality. Jeff Shields, CEO of the Nationa…
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Engagement Across the Academy for Transformational Learning with UCLA's Dr. Christopher Surro
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At Teibel Education we are committed to having your people be connected with a higher purpose. As we look to 2021 and the hope for greater ease and less uncertainty, we bring you a podcast on learning. How do you produce active listening in a colleague, student, or peer? Active listening is a central tenant to the capacity to learn and acquire new …
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The Anchor Mission Playbook: Bringing Higher Purpose to Your Team
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Mission in Action Today on the show we bring a demonstration of living a mission. Our guest is Doug Brown, President of UMass Memorial Community Hospitals and Chief Administrative Officer for the UMass Memorial Health Care system. He had a vision for their community - looking in their own backyard and anchoring their institutional mission through l…
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Discovering the Highest Purpose of Your Organization — It’s not what you think it is
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This is an important conversation to listen to the whole way through. First, ask yourself: what’s the highest purpose of your organization? Likely you have an answer, something you’ve been told, or something you’ve absorbed through your experience over the years. But maybe the greater truth is that we need to discover our organization’s purpose wit…
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An Important Perspective: A Conversation with Rising Senior at Colby College, Heather Jahrling
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Heather Jarhling is a rising senior at Colby College in Waterville Maine. She — like her peers — is facing an unsettled future. This cohort spent the last three and a half months running to keep up with a shift to online education that many of them did not sign up for. Of course, no one signed up for the changes sweeping education as a result of th…
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It’s Time to Step Up — A conversation with Dr. Robert Quinn
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As we begin to pivot in our organizations from the necessary critical decisions to get through these first few months and on to living with a new way of working, how do we not fall back into business as usual? Our people are looking not only for direction and stability but a sense of connection to a larger purpose. At the heart of people feeling di…
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The Education for Tomorrow Emerging Today with Dr. Nelson Baker
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In our lifetime, Higher Education has not seen the kind of global shock to its system that emerged over a two-month period. We anticipated a systematic and orderly shift in the next few years to address the rising cost of education, changing demographics, and a growing adult population choosing to come back to further their education. Those institu…
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What If? Scenario Planning in times of deep change with Bryan Alexander
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Many of us listen to podcasts in moments of leisure or capacity to separate from work. Sometimes a topic comes along that is central to what we’re facing right now. This week, we are very fortunate to have educator and futurist Bryan Alexander joining us for a conversation around scenario planning in the era of COVID-19. Bryan recently has been a l…
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Building Strategic Thinkers in Your Organization
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Over the last two episodes we’ve discussed two major functions of strategic thinking. In the first, we shared insights around uncovering your key message. In part two, we focused on how to get the attention of your audience with headlining your vision. This week, we’ll focus on the key factors to bring strategic thinking to your work that asks the …
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Our guest is working to develop the 60-year curriculum, one with an eye toward a lifetime of education. Rovy Branon serves as Vice Provost for Continuum College at University of Washington. When you are a learner at Continuum College, you are taking part in one of the most aggressively innovative programs dedicated to bringing education to non-trad…
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Preparing Your Team to Face the Unnamed Disruptors with Guest Mike Gower
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There is an unnamed disruptor around the corner. So says our guest today, Rutgers University’s Mike Gower. As Executive Vice President for Finance and Administration and University Treasurer, the breadth and depth of his involvement in university operations is extensive. With decades of experience in the field, one might expect him to carry more an…
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Building Momentum, Trust and Commitment around Strategic Planning
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Cutting a path through the political and emotional landscape to deliver a strong strategic plan is an act of courage. Even with a clear consensus that a strategic plan is required, connecting intention to action is a massive undertaking. That’s precisely what Rhode Island School of Design’s leadership achieved with their 2020-2027 NEXT Strategic Pl…
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Becoming part of the solution with Roger L. Martin
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In February 2015, Roger L. Martin joined us to talk about innovation, incentive, and inspiration. This is the stuff that drives teams to face the most complex, stubborn challenges with surprising and creative solutions. That episode quickly cemented itself as one of our most listened-to episodes in the nine years that we have been producing this sh…
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Requests are not directives — they live in conversation How often do we find ourselves hearing a request, waiting until we walk away from that person, and then say to ourselves, “I have no idea what my boss or colleague is asking me to do?” This universal experience is both comical and frustrating at the same time. Making and receiving requests are…
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How do you build a culture of creativity and innovation? It starts with uncovering the unseen forces that keep a team from excelling, including fear of failure, lack of candor, and unwillingness to put aside individual needs. This week on the show, Howard shares an overview of his session at Cornell and an article you can read below titled Loosenin…
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Making Offers to Spur Innovation with Peter Denning
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Peter Denning returns to the show this week to talk about innovation. But this most likely isn’t the innovation discussion you’re expecting. Instead, Peter challenges the conventional wisdom in the area of innovation and idea, inviting us to rethink our perceptions on contribution. His work and writing have lead to a series of observations in human…
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Goodwill is not a Skill Set: Dr. Menah Pratt-Clarke on shifting our approach to the dialog on diversity and inclusion on campus
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Dr. Menah Pratt-Clarke has dedicated her career as an educator to helping others better understand some of the most charged encounters we face. She is a thought leader in diversity and inclusion and even as her area of study engages in conversations that range from discomfort to rage, her approach to helping her institution find its voice on these …
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The First Team: Being on the same page as your leadership team
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Who is on your first team? If I said to you, "tell me about your team", you likely would report about those who are your direct reports. This is not only natural, it's the way we orient ourselves to get our work done. The principle of “Team Number 1”, introduced by Patrick Lencioni, asks you to consider your first team as the person you report to a…
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The research speaks: You're probably burned out, and you're not alone
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When our guest today started her career as an educator, 80% of the teachers at her school were new, the result of tectonic turnover resulting from burnout on staff. That experience drove her to leave teaching after just a few years and pursue a career studying educator burnout and the big lesson along the way? "The more I researched [burnout], the …
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Worlds Opening: Learning to engage in conversations about a future we can’t predict
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All around us, worlds are opening. Whether the result of cultural change or technological disruption, new opportunities present themselves every day that challenge our current state of understanding, comfort, and well-being. As leaders and experts in our respect fields, we know that this robust economy of change presents terrific opportunities, but…
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Lessons in vulnerability and candor with Howard Teibel and Lampros Fatsis
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This week on the show, we invite our colleague Lampros Fatsis to explore our Group Coaching program and share lessons learned in personal transformation. To learn more about Group Coaching Program, click here. About Lampros Fatsis Lampros has over 20 years’ experience in organizational change consulting and executive & team coaching. He holds three…
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Moving Mountains: Provoking Change in Higher Education with Carol Mullaney and Brent Ruben
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This week on the show, Howard Teibel sits down with two esteemed leaders in the higher education space. Carol Mullaney serves as Senior Director for the Offices of Sustainability and Continuous Improvement, and president elect for the Network for Change and Continuous Innovation (NCCI). Brent Ruben is director of the Rutgers Leadership Academy and …
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Exploring WACUBO’s 2019 Annual Conference with Ruth Johnston — Walking the Talk and Dealing with Overwhelm
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Today brings us a new conversation with one of our favorite return guests. Ruth Johnston serves as Vice Chancellor for Planning & Administration for University of Washington Bothell and is a leader in organizational excellence in higher education. What's more, she's third vice president on the WACUBO board of directors, helping the organization bri…
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Educational Procurement’s Emerging Frontier — NAEP's Krista Ferrell embraces community and change
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NAEP executive director Krista Ferrell hasn’t been on the job long. But she’s already helping to guide the institution in bold new directions in educational procurement leadership. In just a few months, the association will ring in their 98th annual meeting in Kansas City under the theme, Engage! They’re latching onto the values of the vaunted 50-y…
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The New Normal is Normal Now with NBOA President Jeff Shields
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On the eve of NBOA's 2019 Annual Meeting, President and CEO Jeff Shields joins Howard Teibel for a wide-ranging conversation on the state of change and leadership. Their conversation centers on the change in the narrative in independent school education as many in the field have adjusted to a new normal, incorporating new models in tuition and fina…
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Disrupting the Permanent Present with Anouar Majid
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When most of us think of disruption in our institutions, we think of turnover, upheaval, cuts, a future state in which change to the status quo has the potential to negatively impact the team. Because of that image, we tend to hide from disruption. Our guest today has no issue confronting the frustrations of higher education, and possesses a unique…
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Thinking with your heart, feeling with your brain — Sustainability in Higher Education with Gil Friend
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As a leader in higher education, you’ve undoubtedly been involved in sustainability projects across your institution. From recycling services to new architecture and design, we’re doing our best to adapt to a new sustainability orientation. But these practical applications, while noble, may not be sufficient to lead to universal, long-term, establi…
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From Ladders to Drones to a Culture of Authentic Collaboration
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Larry Levine leads the information technology organization for University of Colorado at Boulder. Scott Munson leads the information technology group for the University of Colorado system. Between the two, University of Colorado IT has ushered in a new era of collaboration that embraces not just their teams, but departments and functions that span …
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Leadership is about orchestrating our people to coordinate actions toward a shared vision. How we speak our intentions to those around us can have either positive or negative impact to achieve our goals. This week on the show, we’re talking about emotional resiliency, a rarely discussed construct for education leaders. Learning how to show up as em…
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The Best Story Wins in Film ... and Higher Ed
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Walking into a darkened theater, settling in for a great movie, you expect to be moved. You expect to join the rest of the audience for an emotional roller coaster ride. You might even expect to learn a little something about yourself and your relationship to the world around you along the way. All of this happens thanks to the craft and skill of c…
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The Secret to Influencing your Most Critical Audience
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Watch "The Power of Influence — 1/6 - 2/3 - 1/6" It’s natural to want everyone around you to be happy with your newest idea. In an ideal world, you’d communicate what you want, everyone on your teams would align and we’d all go home at 5 and relax with our feet up. That’s not going to happen. Today on the podcast, we dive into a mindset shift we fi…
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Are you Building a Resilient Higher Ed Culture? — FAEF Leadership Panel 2018
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Howard Teibel moderated a panel of three financial officers at First American Education Finance’s Peer Discussion event after the 2018 NACUBO Annual Meeting. Hear the stories of industry experts from private and public institutions who are empowering members of their campus communities to play a key role in driving innovative change. Bill Davies (M…
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What a higher ed conference can teach us about provocation, storytelling, and staying engaged as we age
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Last month, I had the opportunity to have my perspective tested. As someone that works in higher education, you might think that’s not much of a novelty. On the contrary — none of us is immune to cemented positions and calcified opinions. The NACUBO 2018 Annual Meeting was a chance for me to face some of my own, and I walked away with three experie…
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The Power of our Stories and the Leaders who Write Them — NACUBO 2018 Annual Meeting
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The stories we write define our careers as business officers. They are the stories of leadership and political will. They are the stories of growth and building, and the stories of contraction. They are the stories of how others will perceive us as leaders of change and how our communities will perceive our institutions as educators of the next gre…
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"The Beginner's Creed": What does it mean to be a beginner?
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Today on the show, we’re talking about what it means to be a beginner. Peter Denning is a Distinguished Professor at the Naval Postgraduate School in Monterey, California. He chairs the Computer Science Department and directs the Cebrowski Institute, an interdisciplinary research center for information innovation. Peter has held previous faculty po…
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USF Provost Don Heller on Preparing for the Unthinkable: After Michigan State
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Donald Heller is Provost and Vice President of Academic Affairs and a professor of education at the University of San Francisco. Before USF however, Dr. Heller served in positions as professor of education at Penn State University, and then Dean of the College of Education at Michigan State University. And it is with the perspective of his experien…
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The information technology office is changing. No longer a simple service center to keep your laptop humming, today’s IT office offers a striking portfolio of tools to help solve problems across the organization, provided leaders learn how to effectively engage. This week on the show, we have two guests from the University of Colorado IT office. Ma…
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Incentives for Innovation and Navigation with guest Roger L. Martin
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In February 2015, Roger L. Martin joined as a guest to talk about innovation, incentive, and inspiration that drives creative solutions to complexity. In 2017, Roger was named the world's #1 management thinker by Thinkers50, a biannual ranking of the most influential global business thinkers. This episode quickly cemented itself as one of our most …
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Plymouth State President Donald Birx Faces Transformation Head-on in Clusters
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Plymouth State University is making a dramatic shift, moving from a traditional university structure to a cluster-based model, which will give students a new combination of education and engaged scholarship necessary to compete successfully in an increasingly complex and demanding world. The leadership and vision behind this come courtesy of Presid…
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Breaking the Curse of the Self-Delusion with Bentley's Gloria Larson
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Bentley President Gloria Larson is back this week to continue our conversation on hybrid learning, the work she and her team are leading at Bentley, and lessons from her book, Prepared U: How Innovative Colleges Drive Student Success. If you missed last week’s episode, you can start here. Our premise today is this: Knowledge is no longer what our s…
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Preparing Grads for the World Beyond the Walls with Bentley President Gloria Larson
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Bentley University President Gloria Larson returns to Navigating Change this week to share the story of her new book, Prepared U: How Innovative Colleges Drive Student Success. The book tells the story of our changing marketplace and asks some hard questions for institutions. At its core, how well are we pivoting to provide an education that meets …
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Building Your Culture from the Bottom Up — The Operations Review
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People can see change as an affront to the way things have always been done. They’re right to feel this way. When we shift to engaging each other in culture change, something happens. People begin to see the change as a sign of progress, and not an attack on tradition. How do you produce this transformation? This week on the show, Howard Teibel lea…
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