Best Consumerbehavior podcasts we could find (Updated March 2019)
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Retail Prophet
Join Doug Stephens, Founder of Retail Prophet and author of Reengineering Retail: The Future of Selling in a Post-Digital World as he explores the fascinating trends, technologies and behaviors shaping the future of retail and commerce.
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In this episode, Doug explores the current battle cry in retail that "every company is a data company".
Amidst what most agree is a virtual collapse of the department store model for retail, one entrepreneur in Texas is aiming to redefine the channel. In this episode I speak with Matt Alexander, founder of Neighborhood Goods, a new-concept department store in Plano Texas.
In 2013 I wrote an article called The Store is Media where I projected a new era of retail where the primary purpose of physical stores would cease to be to sell products but rather to create and monetize customer experiences. Today, a new class of pioneering retailers and industry players are bringing this concept to life. In this episode, I c ...…
Each year the retail industry invests billions of dollars in customer loyalty programs but do they actually make customers more loyal? In this episode Doug explores the surprising truth about our loyalty to retailers and why a new breed of program is turning the industry on its head.
In a world where radical business innovation is now a matter of survival, many companies are held back by the very thing they care most about. In this episode, Doug shares one simple way of instigating breakthrough creativity in any business.
While the retail industry grapples to play checkers, Amazon has become a Grandmaster of chess, quietly drawing retailers into the ultimate technological checkmate.
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