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The Building Better Business podcast is full of engaging discussions where I interview entrepreneurs, business leaders, consultants, and thought influencers providing stories, applications, and inspiration on Building Better Business in our modern markets, economy, and culture.
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Apex Custom Concrete & Masonry

Apex Custom Concrete & Masonry

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Welcome to the Apex Custom Concrete & Masonry Podcast, where craftsmanship meets community! Located in Oak Harbor, Ohio, we are dedicated to transforming homes and commercial spaces with our superior concrete and masonry services. Our expertise spans outdoor kitchens, stamped patios, paver patios, staining and engraving, custom steps, concrete countertops and tables, micro etching, stone work, and brick work. Each project reflects our commitment to quality and our passion for creating beauti ...
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If you work in customer support, if you lead a support team, or if you are looking to better the customer experience for your company, then this podcast is for you! Happy to Help is a podcast about all things customer support brought to you by the people at Buzzsprout. Join us, every other Tuesday as Buzzsprout's Head of Podcaster Success, Priscilla Brooke, dives into the world of customer support to make remarkable support the standard, not the exception!
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Business & Digital Transformation, Leadership, Innovation and Customer Experience. It's not about B2B or B2C business - we are in a HUMAN to HUMAN environment. Don't waste your time looking for latest insights, best practices, methods, ... I bring them to you. I personally select the best thought leaders, experts, specialists and friends to give you, episode after episode, everything you need to smartly play in your job and in your life. More information: www.cxgoalkeeper.com/podcast About G ...
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Moody’s Talks: KYC Decoded is your window into the world of financial crime fighters and the industries that arm them against the illegal actors that threaten people, companies and society. Listen and learn from subject matter experts, authors and practitioners to find out how you can better address and mitigate the risks to your business and community.
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A show about design in Magic: the Gathering. Each week we cover both official cards and custom cards made by the community. The weekly design challenge gives you the opportunity to make it on the show! Hosted by Tim, Juliet, Kayiu and Markus, with guests! Music used with permission: https://www.youtube.com/user/daleculp
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ServiceNow Podcasts

ServiceNow Community Podcasts

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ServiceNow Podcast Program is a collection of podcast shows hosted by various ServiceNow experts and professionals covering different focus areas and a broad variety of topics. Come listen to our experts talk about what's going on at ServiceNow. Join the conversation! Visit the Now Community forums
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The Customer Success Playbook

Kevin Metzger and Roman Trebon

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Welcome to “The Customer Success Playbook,” a fresh podcast initiative spearheaded by Kevin Metzger and Roman Trebon. Immerse yourself with us in the dynamic realm of customer success, where we unravel the latest insights, inspirations, and wisdom from recognized leaders in the Customer Success domain. Our journey began with a simple yet profound belief: that meaningful conversations can significantly impact our professional trajectory. With this ethos, we’ve embarked on a mission to bring t ...
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When you understand strategic relations you can position yourself in any market to create and keep profitable customer. This is done not by taking advantage of anyone, but instead by increasing your service to them. Discover self-marketing insights that increase your influence, earnings, and value in a marketplace.
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DTC POD is a podcast about all things direct to consumer. We cover everything for starting, growing, and optimizing eCommerce stores and DTC (or D2C) brands. We talk with founders, marketers, platforms, creators and marketing & growth agencies to cover topics like brand building, social media, influencer marketing, website conversion, paid media, Facebook ads, consumer trends, email marketing, and more. If you're interested in the stories behind your favorite consumer brands, this podcast is ...
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Helping you build a business that stands out & sells out so you can live the life full of freedom that you deserve 🤎💸🗺️ Join host, Madison Paige, every Tuesday & Friday to get actionable steps to confidently crush your business goals. Hop inside to find strategy tips, influential guest speakers, & incredible small business success stories to grow your bottom line & build a loyal community around your business. We aren’t about sleazy, pushy sales on this side of the internet - here we do thin ...
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Welcome to The VegasStrong Revival Podcast, where you can expect explosive discussions on local issues, unfiltered opinions, and guest interviews from all walks of life—aviation, charity, fitness, and more. It's time to revive VegasStrong Culture and we're here to encourage that movement, citywide. Tune in now for your fix of Hospitality Reality, beyond the Strip! Don’t forget to Follow us on Social Media and visit LACRITIQUELV.com for more about how we’re helping residents and local busines ...
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Introducing Alex Shevelenko, CEO and founder of RELAYTO and the host of the Experienced-Focused Leaders Podcast. With a mission to empower seasoned business owners who recognize the critical role of customer experience in achieving success, Alex brings together a community of discerning listeners eager to explore new perspectives and strategies for enhancing their experience-centric approach. In our thought-provoking podcast episodes, we dive deep into the stories and insights of accomplishe ...
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Welcome to The Disruptionists – the podcast for visionary entrepreneurs and business owners who are ready to redefine marketing and branding. Hosted by Jess Singh, a leader in innovative marketing, this channel explores transformative branding, advanced marketing tactics, and enhancing the customer journey. Each episode offers practical insights on brand strategy and business leadership, crafted to revolutionize the approaches of SME owners. Whether you're refining your marketing, exploring ...
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Go behind the scenes with customer experience leader Blake Morgan to explore the secrets of the world’s most customer-centric companies. Blake is one of the world’s top keynote speakers, authority on customer experience and the bestselling author of “The Customer Of The Future” The Modern Customer reaches thousands of people each week conveying a message of how we make people feel - in business and in life - matters. Her weekly show explores how businesses can make customers’ lives easier an ...
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First Coast Connect is an hour-long call-in program that features local newsmakers, civic and community leaders, arts, activities across Jacksonville and Northeast Florida, along with spot news features and a weekly roundtable of local journalists.
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Women in Customer Success Podcast is the first women-only podcast for Customer Success professionals, where remarkable ladies of Customer Success connect, inspire and champion each other. In each episode, podcast creator and host Marija Skobe-Pilley is bringing a conversation with a role model from across the industries to share her inspirational story and practical tools to help you succeed and make an impact. You’re going to hear from the ladies who are on their own journeys and want to sh ...
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Today’s Ecommerce marketing landscape looks very different than it did in 2021. Customer behaviors and preferences have changed dramatically, buyer journeys are longer and far more complex, and ad/customer acquisition costs are on the rise. Every week, CEOs, CMOs, marketing directors, etc. share their wisdom and insight of what it really takes to scale a brand. Each episode is designed to help you think differently, think bigger, and take massive action toward your goals.
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Lake Effect: Full Show Podcast

Audrey Nowakowski, Joy Powers

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Lake Effect is your connection to the community. We bring you local conversations about the people, places and organizations that shape Milwaukee.This podcast features full episodes of Lake Effect.Learn more about Lake Effect here.
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This podcast is for Customer Experience leaders and practitioners alike; focused on creating community and learning opportunities centered around the burgeoning world of Digital CX. Hosted by Alex Turkovic, each episode will feature real and in-depth interviews with fascinating people within and without the CS community. We'll cover a wide range of topics, all related to building and innovating your own digital CS practices. ...and of course generative AI will be discussed. If you enjoy the ...
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We delve into all things talent attraction and economic development, bringing you insights from America’s most promising places and industry professionals on how your community can be a better place to live, work and play. At Livability, we highlight the unsung awesomeness of small and mid-sized cities, and help communities reach target companies and residents through custom content programs. Learn more at LivabilityMedia.com.
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In the dynamic world of reselling, knowledge and community are key. The Seller Club is your gateway to both. Join three passionate sellers, Anna, Glen & Ken, as they navigate the reselling landscape, sharing their experiences, strategies, and insider tips. The Seller Club covers everything from sourcing hidden gems to maximizing profits and building a loyal customer base. This isn't just about business; it's about creating a supportive community where resellers can learn, grow, and thrive to ...
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The VetMed Mind

Veterinary Growth Partners

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Hosted by Shawn McVey, MA, MSW and Rachel Teichberg, CVPM, CVBL, The VetMed Mind is a podcast project that collects, shares, and celebrates the inspiring stories from the veterinary medicine community. We hear from vet med students, veterinarians, managers, veterinary technicians, customer support and industry professionals about their individual experiences in the field. Stories include everything from the joy of the journey to the challenges of being in a fast-paced field. What does succes ...
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Every #SaaS company plays for high stakes, but what does it take to dominate the market right now? 🚀 Look no further than Paris Talks Marketing - the ultimate podcast for SaaS marketers, entrepreneurs, and business owners. Hosted by Paris Childress, we’re featuring deep dives into the latest industry trends with the top SaaS B2B founders and marketing leaders who reveal what it takes to succeed in B2B SaaS marketing. Join us as we share insights on testing new tactics and uncovering the late ...
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Focused Compounding

Andrew Kuhn and Geoff Gannon

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🔍 Want access to an event-driven monitor? Sign up here: https://www.insidearbitrage.com/special/focused 📰 Interested in our free weekly newsletter? Subscribe now: https://t.co/I65UzM4uFB 📚 Explore our informative backlog: Click here: https://focusedcompounding.ck.page/posts/the-many-different-ways-to-guess-a-business-s-future-revenue-1 📈 QuickFS: Visit here: https://quickfs.net/?via=focused 🐦 Twitter: @Focusedcompound ✉️ Email: info@focusedcompounding.com About Focused Compounding: We are an ...
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POSTAL BLUE is a podcast based around working for and being a customer of the United States Postal Service. We incorporate clerks, carriers, truck drivers, supervisors and managers in the postal service of knowledge as well as customers and residents. Come for the knowledge by the contract, the black and white, and the operations in the grey area. We also have a Twitter community by the name Postal Blue Podcast where we will have live shows where listeners can take part so make sure you chec ...
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I'm Steve Hutt, the host of eCommerce Fastlane – your go-to podcast for proven strategies and actionable insights to accelerate your Shopify store's growth. As a seasoned ecommerce entrepreneur, I'm passionate about empowering online retailers to boost traffic, conversions, and lifetime customer value. One reviewer described the show as having an "impressive level of content that is accessible for beginners, but even more rewarding for deep e-commerce experts who want to get into the weeds o ...
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CX Nexus Podcast

Nicole Saunders and Chris Detzel

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CX Nexus," hosted by Nicole Saunders and Chris Detzel, is a cutting-edge podcast at the crossroads of community, customer experience, customer success, sales, and marketing. Tailored for forward-thinking leaders in mid to upper management, this podcast is a goldmine of insights for professionals shaping their careers in these interconnected domains. Emphasizing the importance of collaboration and cross-functionality, it navigates the intricate dance of integrating diverse business functions ...
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Sunny’s Silver Linings is a Top MSP Channel Podcast hosted by the CEO of IT By Design, Sunny Kaila. Sunny and his guests cover a wide range of MSP and Talent-based topics, including MSP services, cybersecurity, customer service, and strategies to achieve growth and success in the channel. Listen now to take your business to the next level!
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A podcast about running a custom furniture and woodworking business, while also trying to start a community makerspace outside of the Philadelphia area, all without having any formal education in woodworking or in business.
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The Digital Banking Podcast is powered by Tyfone. Tyfone is a dramastically better digital banking provider. Our appeal is unique, we collaborate closely with our customers and the banking ecosystem in an open approach coupled with a powerful user experience that helps “get things done”! On our podcast you will hear how digital banking plays a leading role for community minded financial institutions from the unique perspectives of our industry expert guests.
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Retail Remix

Retail TouchPoints

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The rules of retail are constantly changing. Today, we're in an exciting new era where brands can differentiate through experience and use technology to connect with customers in new and exciting ways. Retail Remix is a new podcast series brought to you by Retail TouchPoints, the industry's leading source for news, insights and research for all things customer experience. Every week, we sit down with someone who is helping put a new spin on the retail experience. Hear from the top practition ...
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Stories of your customers on their journey, and how they build or break relationships with companies like yours. Host Russel Lolacher shares real customer experience case studies in a 1950s radio drama narration style with modern tips and analysis. Born from The Upsell.com Blog, The CX Storytime Podcast: Tales from the Customer Journey presents true customers' stories including the impacts of their customer experiences, followed by valuable strategies on engagement and retention to help you ...
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We will chat with Fierce Female Entrepreneurs and share the good, the bad and the ugly of Entrepreneurship and discuss obstacles we have faced and how to overcome them to reach the success you desire.
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Evan Dawson talks about what matters to you on Connections. Do you have a story that needs to be shared? Pitch your story to Connections. For transcripts, please email our Move to Include team with a link to the episode.
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B2B buyers want to know the business outcomes they can expect from proposed solutions and the realized value of what they've already purchased. Yet far too few solution providers can articulate value. Value Coffee Talk interviews sales, marketing and customer success leaders about their value programs to discuss the challenges, opportunities and share best practices. Hosted by author and serial entrepreneur Tom Pisello, the ROI Guy, and value expert April Morley, the pair grab a coffee with ...
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Welcome to the Calgary to Cottage Podcast. I‘m Diane Planidin with eXp Realty. We have great communities, local businesses and the people are friendly. Our playground is the Rocky Mountains and the Vibe is Positive. We are so happy you found us! This show is about everything from living in Calgary to the Columbia Valley. We discuss lifestyle, community and homes. We love the great outdoors and making the most of life. If you are making a move to Calgary or Invermere, BC; buying your first ho ...
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Extreme Gaming Podcast

Extreme Gaming Podcast

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In this podcast we are a group of everyday gamers who don’t take life to seriously, we like to have a laugh and talk about the games and tech that we love across all gaming platforms. We cover gaming/hardware news, games we’ve played and our own general views whilst often going off on wild tangents. We also run a free Discord server called 'Extreme Gaming Podcast' (https://discord.gg/extremegamingpodcast) or search for us on Google. Our aim is to grow and build a great community whilst havin ...
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Make Trades Great Again

Eric Aune, Andy Mickelson

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Whether you're a seasoned professional, a newcomer, or simply interested in the trades, the "Make Trades Great Again" podcast offers something for everyone. Our goal is to promote the value of skilled trades, provide essential resources, and build a strong community of passionate individuals. Industry Insights - Educational Content - Community Stories - Technology in Trades Tune in now and be part of the movement to make trades great again!
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Community Folks

Community Folks

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Welcome to the community of Community Managers in India! Community Folks is India’s First Community Management & Engagement organization. With our strong community of Community Leaders, we are specialized in building Community Strategies, Customer relationships & Brand Communities. As said that the Community is the future of marketing, a strong Brand Community helps your brand to create better customer experience which gives you faster growth & industry evolution. Our mission is to create mo ...
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Tech UNMUTED

Fusion Connect

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Tech UNMUTED, the podcast of modern collaboration, where we tell the stories of how collaboration tools enable businesses to be more efficient and connected. Humans have collaborated since the beginning of time – we’re wired to work together to solve complex problems, brainstorm novel solutions and build a connected community. On Tech UNMUTED, we’ll cover the latest industry trends and dive into real-world examples of how technology is inspiring businesses and communities to be more efficien ...
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Text the show! This week we are recapping our time at the ElevateCX Conference in Denver! Kate Chupp joins us to discuss some of our main takeaways from our time at ElevateCX! In this episode, we'll discuss specific talks from the event, why ElevateCX doesn't feel like your typical work conference, and how our time in Denver inspired us to continue…
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Hosts James and Amy sit down this week to discuss difficult situations where the customer will not take your prosposal or recommendation 1.) MSP Question of the week: What happens if you customer won't take your recommendation? --- 2.) Notes On The News Safety around AI: https://edition.cnn.com/2024/09/29/tech/newsom-california-ai-safety-bill/index…
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Games coming to Game Pass; Bethesda's days are numbered?; Precinct and Aloft, we played them both; Twilight Tales reveal, first impressions; New Xbox revealed by accident, we talk about it, and much more! Join our Discord: ⁠https://discord.gg/extremegamingpodcast⁠ Look for us on Spotify and all good podcast services. #podcast #gaming #technology #g…
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In this episode of the Digital Banking Podcast, host Josh DeTar sits down with Donat Husjainov, Chief Product Manager at XDataGroup, to explore the transformative power of innovation in global banking. Donat shares insights from his diverse experience, highlighting how Estonia's unique ecosystem fosters a culture of innovation and supports a thrivi…
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In this episode of the VetMed Mind, Daniella Morgan-Pascualvaca, Ben Seidman, and Shawn McVey discuss their adventures with Mella Pet Care and their time on the hit TV show Shark Tank! Daniella Morgan-Pascualvaca, Chief of Staff at Mella Pet Care, has been instrumental in managing partnerships, communications, and customer relations for the past fo…
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LISTEN TO THIS EPISODE IF YOU WANT TO BETTER UNDERSTAND YOUR INSTGRAM ANALYTICS This episode is going to be a an overview of looking at your Instagram Analytics & how to fully read them. It can be hard looking at all the numbers & words and putting meaning behind them! Today we will walk through it together so you feel more confident in understandi…
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Send us a text In this episode of the Customer Success Playbook Podcast, host Kevin Metzger interviews Sadee Akhtar, a tech leader specializing in optimizing collaboration between customer success (CS) and professional services (PS) teams. Sadee shares six key insights on improving team dynamics during the onboarding process, emphasizing the import…
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Games coming to Game Pass; Bethesda's days are numbered?; Precinct and Aloft, we played them both; Twilight Tales reveal, first impressions; New Xbox revealed by accident, we talk about it, and much more! Join our Discord: ⁠https://discord.gg/extremegamingpodcast⁠ Look for us on Spotify and all good podcast services. #podcast #gaming #technology #g…
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University of California, Berkeley students search for apartments in Berkeley on March 29, 2022. (Eric Risberg / AP Photo) Housing affordability is a major issue in every state across the nation. The people of California want the state to do something about it. That’s where Proposition 33 comes in. Rents are sky high in California. Many believe it …
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(Community Works of Jackson County / Community Works) Community Works was founded in 1996 as a countywide resource for domestic and sexual violence, and is currently the only free resource of its kind in Jackson County. Community Works serves 3,000 adults and children with a comprehensive range of programs and services, including a 24 hour crisis l…
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Welcome to another episode of eCommerce Fastlane. Today, our guest is Georgiy Slobodenyuk, the Director of Technology of AbsoluteWeb. In this episode, Georgiy shares real-world examples of how Absolute Web helps online stores succeed. He talks about moving OpenFarms to Shopify's main platform for better speed and fixing Lashify's subscription syste…
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Join IT By Design CEO Sunny Kaila in this episode of Sunny’s Silver Linings podcast as he chats with EOS Worldwide experts Kelly Knight, CJ Dubé, and Mark O'Donnell. Together, they delve into the crucial role of a people-first culture in driving business success and overcoming challenges. Here are the key takeaways from the enlightening session: • …
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In this episode Paris hosts Curphy Smith, the Business Development Manager at Century Solutions Group. Curphy has a rich background in managed services and understands the evolving cyber threat landscape. In this conversation, Curphy provides listeners with a roadmap to safeguard businesses. He also shows how to utilize cybersecurity as a catalyst …
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Christopher Barber - Cheaper Than a Geek https://www.linkedin.com/in/christopherjbarber/ Host Karl had a great chat with Christopher Barber from Cheaper Than a Geek in Maryland. Topics include networking for client attraction, and using Chambers of Commerce to spread a wide net that brings in new clients for decades. Chris got involved in his local…
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Dr. Alex Gonzalez, Director of Bands at SOU(Southern Oregon University / SOU) Dr. Alex Gonzalez teaches courses in music pedagogy at Southern Oregon University, where he is also the Director of Bands for SOU. Dr. Gonzalez is also the new Artistic Director and Conductor for the Rogue Valley Symphonic Band. The RVSB 2024-25 season officially opens on…
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SOU Indigenous Peoples Day Celebration(Southern Oregon University News / SOU) Southern Oregon University will feature a celebration of Indigenous Peoples Day on Oct 19 and 20 from 10:30 am to 4 pm at the Stevenson Union on campus. Music, Native dancers, specialty foods and a variety of speakers are on the agenda. SOU students Demetrius Davis-Bouche…
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Oregon elections ballot information booklet(Oregon Public Broadcasting / OPB) Jackson County Clerk, Chris Walker, joins the Exchange, along with Sara Wolk, Executive Director of Equal Vote Coalition, to talk about Measure 117, aka Ranked Choice Voting. Nearly half of county clerks in Oregon are raising concerns over a ballot measure that would esta…
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Many of us don’t think of data when we think about cultivating belonging. In this conversation with Kim Larson from Luminoso we dig into how data, text analytics, and surveys can transform our community engagement. Kim and I dig into the insights we’ve gained from surveying our communities and we discuss how to balance AI and the human connection. …
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In this episode of the Value Coffee Talk podcast, Tom Pisello and April Morley discuss the findings from a joint research project with Alex Smith, focusing on the adoption and impact of value selling in B2B sales. The trio explore how value selling is becoming mainstream, the significant positive effects on sales performance metrics, and the challe…
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Why Your Business Needs to Replace Copper Phone Lines with Modern Voice Solutions Today In this episode of Tech UNMUTED, host Santi Cuellar explores the critical shift from traditional copper phone lines (POTS) to modern, cloud-based voice solutions. With the deregulation of aging copper networks, businesses face the urgent need to upgrade their co…
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Empathy in Action: Building Accessibility at ServiceNow In this episode of TechBytes, host Bobby Brill is joined by Eamon McErlean and Tony Morales from ServiceNow to explore the vital role of accessibility in technology. As leaders in inclusive Gen AI, they emphasize the importance of integrating accessibility into product development from the gro…
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Are you saying 'yes' to opportunities that come your way? I had the pleasure of speaking with Angeline Gavino, the VP of Customer Success at Katalon and a passionate advocate for women in customer success. We talked about Angeline's journey from the Philippines to Vietnam, where she has built a career in customer success. Angeline shared the import…
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Shane Mitchell (left), and Brian Bryson are running for Klamath County Sheriff In November, Klamath County voters will have a choice for their new sheriff between Klamath County Patrol Sergeant Shane Mitchell and Brian Bryson, an operations captain at the sheriff's department. Shane is an enrolled member of the Klamath Tribes. The Klamath Sheriff's…
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(Diane Choplin / Southern Oregon Climate Action Now) Maud Powell, the Associate Professor of Practice at OSU's Small Farms Program in Central Point joins the Exchange to offer insight into how climate change is impacting farmers and ranchers in southern Oregon, particularly their mental health and emotional wellbeing. We'll learn more about an OSU …
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(Southern Oregon PBS / SOPBS) Filmmaker, Keegan Van Hook, and Producer, Jeff Lebeau join the Exchange to talk about "Energy Horizons", their six-part series airing on Southern Oregon Public Broadcasting Station (SOPBS). The series highlights efforts to transition from dependency upon oil to renewable energies. It takes a deep dive into the growing …
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Send us a text In this episode of the Customer Success Playbook podcast, hosts Roman Trebon and Kevin Metzger discuss their innovative use of AI to create a post-game show. The episode features insights from an interview with Meredith Mann from LinkedIn, exploring the transformative potential of AI in customer success. Key themes include AI as an e…
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We’re celebrating the 400th episode of The Modern Customer Podcast with Henrik Werdelin, co-founder of Bark, founding partner of Prehype! Henrik explores the powerful role of AI in leadership and customer experience, showing how it drives personalization, efficiency, and innovation. From building personalized customer relationships to empowering le…
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Joe Di Grande, Founder of Joe Does Tech Touch, shares his experiences scaling accounts and building a tech touch program from the ground up. He and Alex discuss the critical role of clean data, simple automations, and AI in transforming customer interactions, emphasizing a problem-first approach over obsession with technology. Chapters: 00:00:00 - …
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LISTEN TO THIS EPISODE IF YOU ARE GETTING READY FOR THE HOLIDAYS & ARE LOOKING TO MAXIMIZE YOUR SALES For Holiday Strategy // CLICK HERE The holiday season is the superbowl for small business owners. All of your business growth from the year pays off & shows itself boldly in the 10 weeks of the major holiday season! In this episode, we are covering…
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In this episode, Nicole Bentley of Safal Partners covers all the ins and outs of Registered Apprenticeship and how apprenticeship can help build the workforce you need. Questions? Reach out to her at nicole.bentley@safalpartners.com. At Livability, we highlight the unsung awesomeness of small and mid-sized cities across the country. We also partner…
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