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Behind the Review

Entrepreneur Media, Inc.

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It’s no secret that business owners want to receive positive reviews and customers want to have a positive experience. In Behind the Review, Yelp and Entrepreneur dig a little deeper on both accounts. Hosted by Yelp’s Small Business Expert, Emily Washcovick, Behind the Review features conversations with reviewers and business owners about their experiences—whether it was one star or five stars—giving listeners behind-the-scenes insights into what was really going on. Restaurants, plumbers, f ...
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Talking the beat to cover what matters to you as an LEO. Join deputy chief Jim Dudley (ret.) every weekly as he sits down with law enforcement leaders and criminal justice experts to discuss strategy, challenges and trends in policing.
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This podcast is for Customer Experience leaders and practitioners alike; focused on creating community and learning opportunities centered around the burgeoning world of Digital CX. Hosted by Alex Turkovic, each episode will feature real and in-depth interviews with fascinating people within and without the CS community. We'll cover a wide range of topics, all related to building and innovating your own digital CS practices. ...and of course generative AI will be discussed. If you enjoy the ...
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Queer & Pleasant Strangers: Two queer trans ladies talk about what they've played, watched and listened to while being really really silly. PolyArmoury: A polyamourous trio adventure in the underdark. Comedic underworld shenanigans. The Program: Horror themed ASMR.
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Customerland

mike giambattista

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Customerland is a podcast about …. Customers. How to get more of them. How to keep them. What makes them tick. We talk to the experts, the technologies and occasionally, actual people – you know, customers – to find out what they’re all about.So if you’re a CX pro, a loyalty marketer, a brand owner, an agency planner … if you’re a CRM & personalization geek, if you’re a customer service / CSAT / NPS nerd – you finally have a home.
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The voice of custom coating! Learn industry secrets, discover new products & meet influencers so you can effectively grow your business. Husband & wife team, RossKote are on a mission to building community around powder coating and level up your game.
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Upshot.ai is an omnichannel, customer engagement and gamification platform. With our passion for transforming business with customer engagement and gamification, we take ownership and obsess over every minute detail. This podcast is dedicated to helping business owners, marketers and product managers to understand the art of creating great customer experiences.
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A show about design in Magic: the Gathering. Each week we cover both official cards and custom cards made by the community. The weekly design challenge gives you the opportunity to make it on the show! Hosted by Tim, Juliet, Kayiu and Markus, with guests! Music used with permission: https://www.youtube.com/user/daleculp
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Business & Digital Transformation, Leadership, Innovation and Customer Experience. It's not about B2B or B2C business - we are in a HUMAN to HUMAN environment. Don't waste your time looking for latest insights, best practices, methods, ... I bring them to you. I personally select the best thought leaders, experts, specialists and friends to give you, episode after episode, everything you need to smartly play in your job and in your life. More information: www.cxgoalkeeper.com/podcast About G ...
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Partially Redacted brings together experts on engineering, architecture, privacy, data, and security to share knowledge, best practices, and real world experiences – all to help you better understand how to use, manage, and protect sensitive customer data. Each episode provides an in-depth conversation with an industry expert who dives into their background and experience working in data privacy. They’ll share practical advice and insights about the techniques, tools, and technologies that e ...
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A podcast as your companion to the Mortgage.Community information we continue to share. The community is free to join for everyone, regardless of where you work. Most importantly, we focus on workflow and "Best Practices" to help as many of our community members as possible. We focus our conversations, support, insights, and help to those leveraging the Encompass®, Byte®, MeridianLink®, and LendingPad® LOS platforms. Join the community today at this link - https://mortgage.community
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We will chat with Fierce Female Entrepreneurs and share the good, the bad and the ugly of Entrepreneurship and discuss obstacles we have faced and how to overcome them to reach the success you desire.
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Introducing Alex Shevelenko, CEO and founder of RELAYTO and the host of the Experienced-Focused Leaders Podcast. With a mission to empower seasoned business owners who recognize the critical role of customer experience in achieving success, Alex brings together a community of discerning listeners eager to explore new perspectives and strategies for enhancing their experience-centric approach. In our thought-provoking podcast episodes, we dive deep into the stories and insights of accomplishe ...
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A weekly Python podcast hosted by Christopher Bailey with interviews, coding tips, and conversation with guests from the Python community. The show covers a wide range of topics including Python programming best practices, career tips, and related software development topics. Join us every Friday morning to hear what's new in the world of Python programming and become a more effective Pythonista.
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Uncovering Hidden Risks explores how enterprises can reduce their risk by moving to a more holistic approach to data protection. Each episode will feature a panel of Microsoft security professionals and community security experts. They’ll dive into topics like data governance, internal and external threats, risk management and compliance, industry trends, and customer challenges. Listen in to the podcast and follow us!
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When you understand strategic relations you can position yourself in any market to create and keep profitable customer. This is done not by taking advantage of anyone, but instead by increasing your service to them. Discover self-marketing insights that increase your influence, earnings, and value in a marketplace.
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Real talk about everything sales in Microsoft. Episodes feature guests from the Microsoft Customer and Partner Solutions (MCAPS) community to discuss what is top of mind in the field and with customers.
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A 18+ community for anyone who has ever worked in the customer service field to vent and share about their worst customer experiences. Think you got the worst Karen story? Or the most terrible Boss? We don't get paid enough to put up with any kind of mental or physical abuse. We don't even get paid a living wage! Let's fix that together
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Minnoxide is an automotive podcast where we go beyond the meet to get to know people who are above average enthusiasts in our community in a long form format.
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Go behind the scenes with customer experience leader Blake Morgan to explore the secrets of the world’s most customer-centric companies. Blake is one of the world’s top keynote speakers, authority on customer experience and the bestselling author of “The Customer Of The Future” The Modern Customer reaches thousands of people each week conveying a message of how we make people feel - in business and in life - matters. Her weekly show explores how businesses can make customers’ lives easier an ...
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CELab is the Customer Education Lab for Innovative Customer Success, Enablement, and Marketing Teams. Our mission is to explore how to build Customer Education programs, experiment with new approaches, and exterminate the myths and bad advice that stop growth dead in its tracks.
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Retail Remix

Retail TouchPoints

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The rules of retail are constantly changing. Today, we're in an exciting new era where brands can differentiate through experience and use technology to connect with customers in new and exciting ways. Retail Remix is a new podcast series brought to you by Retail TouchPoints, the industry's leading source for news, insights and research for all things customer experience. Every week, we sit down with someone who is helping put a new spin on the retail experience. Hear from the top practition ...
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First Coast Connect is an hour-long call-in program that features local newsmakers, civic and community leaders, arts, activities across Jacksonville and Northeast Florida, along with spot news features and a weekly roundtable of local journalists.
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Welcome to The Disruptionists – the podcast for visionary entrepreneurs and business owners who are ready to redefine marketing and branding. Hosted by Jess Singh, a leader in innovative marketing, this channel explores transformative branding, advanced marketing tactics, and enhancing the customer journey. Each episode offers practical insights on brand strategy and business leadership, crafted to revolutionize the approaches of SME owners. Whether you're refining your marketing, exploring ...
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Seller Club Podcast

Seller Club Podcast

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In the dynamic world of reselling, knowledge and community are key. The Seller Club is your gateway to both. Join three passionate sellers, Anna, Glen & Ken, as they navigate the reselling landscape, sharing their experiences, strategies, and insider tips. The Seller Club covers everything from sourcing hidden gems to maximizing profits and building a loyal customer base. This isn't just about business; it's about creating a supportive community where resellers can learn, grow, and thrive to ...
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CX Files

Mark Hillary and Peter Ryan

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CX Files features your hosts, CX industry analysts Mark Hillary and Peter Ryan, speaking each week to leading analysts, thinkers, and practitioners focused on managing the Customer Experience (CX). In each episode Mark and Peter talk to their guests about the future of CX, the important trends, and what customers really expect from brands today.
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The Customer Success Playbook

Kevin Metzger and Roman Trebon

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Welcome to “The Customer Success Playbook,” a fresh podcast initiative spearheaded by Kevin Metzger and Roman Trebon. Immerse yourself with us in the dynamic realm of customer success, where we unravel the latest insights, inspirations, and wisdom from recognized leaders in the Customer Success domain. Our journey began with a simple yet profound belief: that meaningful conversations can significantly impact our professional trajectory. With this ethos, we’ve embarked on a mission to bring t ...
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We delve into all things talent attraction and economic development, bringing you insights from America’s most promising places and industry professionals on how your community can be a better place to live, work and play. At Livability, we highlight the unsung awesomeness of small and mid-sized cities, and help communities reach target companies and residents through custom content programs. Learn more at LivabilityMedia.com.
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Hosted by Rebecca Johnson, Executive Director of DesignPhiladelphia and AIA Philadelphia, this podcast is dedicated to the transformative power of design. Johnson chats with leaders in the local community, from architects to strategists, to artists, as they go deep on their work and the unique character of Philly's creative community.
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This podcasts aims to give the Vivino community a backstage look inside Vivino, the world's largest wine app and wine community. We'll discuss what we're working on, and both how and why we do what we do. We will also include the community, the stories, the feedback, and your hopes and dreams for Vivino.
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The VetMed Mind

Veterinary Growth Partners

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Hosted by Shawn McVey, MA, MSW and Rachel Teichberg, CVPM, CVBL, The VetMed Mind is a podcast project that collects, shares, and celebrates the inspiring stories from the veterinary medicine community. We hear from vet med students, veterinarians, managers, veterinary technicians, customer support and industry professionals about their individual experiences in the field. Stories include everything from the joy of the journey to the challenges of being in a fast-paced field. What does succes ...
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In this podcast we are a group of everyday gamers who don’t take life to seriously, we like to have a laugh and talk about the games and tech that we love across all gaming platforms. We all have our own individual areas from building to streaming and we will cover News, Reviews, Games, Custom builds and our own general views. We also run a free Discord server and community servers for all to get involved and play together, our aim is to grow and build a great community. Have a listen and gi ...
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Lake Effect: Full Show Podcast

Audrey Nowakowski, Joy Powers

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Lake Effect is your connection to the community. We bring you local conversations about the people, places and organizations that shape Milwaukee.This podcast features full episodes of Lake Effect.Learn more about Lake Effect here.
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Each week we’ll talk to data engineers, analysts, and data scientists about their experience around building and maintaining data infrastructure, delivering data and data products, and driving better outcomes across their businesses with data.
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Every #SaaS company plays for high stakes, but what does it take to dominate the market right now? 🚀 Look no further than Paris Talks Marketing - the ultimate podcast for SaaS marketers, entrepreneurs, and business owners. Hosted by Paris Childress, we’re featuring deep dives into the latest industry trends with the top SaaS B2B founders and marketing leaders who reveal what it takes to succeed in B2B SaaS marketing. Join us as we share insights on testing new tactics and uncovering the late ...
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Stories of your customers on their journey, and how they build or break relationships with companies like yours. Host Russel Lolacher shares real customer experience case studies in a 1950s radio drama narration style with modern tips and analysis. Born from The Upsell.com Blog, The CX Storytime Podcast: Tales from the Customer Journey presents true customers' stories including the impacts of their customer experiences, followed by valuable strategies on engagement and retention to help you ...
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Getting excited about Encompass® Web customizations might sound geeky, but it is true. Check out everything we talked about in today’s jam-packed session, where we covered notification customizations as well as the next generation of team summary forms with Encompass® Web. P.S. You can now send email notifications based on the number of days before…
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Today, join us for an insightful discussion with Bill Spohn, President and CEO of TruTech, as we delve into the world of HVAC and building science technology. Bill shares his expertise on customer growth, business strategies, and community building in the HVAC industry. Explore how Bill's journey in the industry has led to success and innovation in…
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We learn about a new initiative to provide mental health services to members of the Milwaukee Fire Department. We visit one of Milwaukee’s longest standing Mexican bars, Camacho's. We speak with the co-writer of “The People’s Joker. ”Plus, tell you about a website and app that helps people find queer-owned businesses.…
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We're taking your submissions one day (and night) at a time! We asked for your common day/nightbound cards and we got a bumper crop! Hitting that common rarity on a double face card is a narrow target, ESPECIALLY for our listeners who love to pack innovation into each card. Join our Discord: https://discord.gg/t88Vpwh Show Notes: https://beaconofcr…
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May Edition: ITN with Kim & Jim Featured Links Biden-Harris Administration Finalizes Ban on Most Uses of Methylene Chloride, Protecting Workers and Communities from Fatal Exposure https://www.epa.gov/newsreleases/biden-harris-administration-finalizes-ban-most-uses-methylene-chloride-protecting AkzoNobel Boosts Capability of North American Powder Co…
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In this week’s episode of the Policing Matters podcast, host Jim Dudley welcomes Sheriff Scott Rose, host and producer of the "Officer Down Memorial Podcast," to discuss the genesis of his podcast and the importance of advocating for the families of fallen LEOs and mental wellness resources for law enforcement. Elected as the 26th Sheriff of Dodge …
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Highlights from this week’s conversation include: Matt KG’s Background in Data (0:35) Challenges in purchasing data tools (1:28) Early experiences in data analysis (9:51) Matt’s Transition to a subprime auto loan company (13:19 Transition to RudderStack and software purchase decisions (17:36) Tech Problems: People and Process (22:02) Challenges in …
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In this episode, Jake Moshenko, CEO and co-founder of AuthZed, joins the show to explore the world of user permissions at scale. Inspired by Google's Zanzibar, AuthZed aims to tackle the challenges of authorization - a less common focus compared to authentication in the tech industry. Jake discusses the initial simplicity and subsequent complicatio…
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In this episode of our podcast, we sit down with Andy Hermo, the newly appointed Chief Operating Officer of iSeatz, to discuss the creative strides his company is making in digital commerce and loyalty technology. Andy highlights how iSeatz extends beyond typical travel offerings to include a variety of lifestyle rewards, enriching customer experie…
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We look at what’s in the proposed budget for Milwaukee Public Schools. A poison expert and author talks about science literacy. We speak with the producer of a podcast that explores the impact of forever chemicals in Wisconsin. We learn about an invasive species that’s threatening Wisconsin’s trees.
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Your host, Alex Shevelenko, talks with the President and CEO of LaBov & Beyond Marketing Communication, Barry LaBov. Barry shared a powerful message with the audience: "Marry the message to the experience." This principle is the cornerstone of effective marketing. It's not just about the product or service; it's about ensuring that every customer i…
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We dissect one of the biggest challenges that eng leaders face in their day-to-day – navigating the balance between going deep in technical work & maintaining a high-level view of business strategy. Oded Kedem, Chief Technology Officer @ BigPanda, shares examples from his experience, covering strategies for prioritizing where to go deep into the te…
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The economy changes. Politics shift. Competitive advantage isn't found in products alone, but in the exceptional experiences that foster customer retention and advocacy. Join me and bestselling author of “Keep Your Customers”, Ali Cudby on The Modern Customer Podcast. We're not offering tips and tricks, but a mindset shift to unlock unshakeable cus…
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Jenelle Friday of Forecastable and the Customer Success Collective’s “CS Leader of the Year” for 2023 is someone who is easily liked. She's hyper-in tune with what makes people tick, and is even the author of her own framework on emotional intelligence in customer success. In this wonderful chat, we talk about: 00:00 - Caring for your customers 02:…
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In this episode of The Disruptionists, host Jess Singh delves into the untapped potential of LinkedIn for brands. With over 700 million professionals on the platform, LinkedIn offers a unique opportunity for businesses to connect directly with their target audience. Jess explores why LinkedIn stands out among other social platforms and shares strat…
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Hey everyone, it's Larry Bailey. This is for the Week of April 29, 2024, in Review: The Fed once again held rates steady, labor sector data showed signs of softening, and there’s more evidence of rising home values across the country. Read on for these stories and more: Fed Shuts Down Rate Hike Chatter Jobs Report Shows Softening Private Payrolls B…
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We look at a new report that finds traffic deaths have gone up in Milwaukee County. Capitol Notes explores the political implications of the student protests. We learn about the 1886 Bay View Massacre. Plus, meet a 72-year-old woman about to graduate from UWM.
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Get ready for an insightful journey with Laura Stash, Executive Vice President, Solutions Architect at iTech, AG. Join us as we delve into her commitment to driving innovation in the tech industry. From navigating challenges to fostering creativity, Laura shares her experiences and insights that are shaping the future of technology. Don't miss out …
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We learn how the long history of protesting at UW-Madison is being documented. We bring you a sneak peek of WUWM's new podcast Swing State of the Union. We learn about future plans for the large rotating powwow exhibit at the Milwaukee Public Museum. Plus, learn what happens when an animal at the Milwaukee County Zoo dies.…
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Jill Pavlovich and Francisco Bram work very closely on shaping the customer experience for Albertsons shoppers. Together, they collect, integrate and analyze rich customer insights and then transform this information into compelling experiences across all channels. During this episode of Retail Remix, they share more details on: How their teams col…
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The Data Stack Show is a weekly podcast powered by RudderStack, the CDP for developers. Each week we’ll talk to data engineers, analysts, and data scientists about their experience around building and maintaining data infrastructure, delivering data and data products, and driving better outcomes across their businesses with data. RudderStack helps …
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Here's what to expect on the podcast: What specific generational curses did Desire face, and how did she work to break free from them? Approaches or methods Desire employs to assist people on their healing journeys. The concept of Heart-Centered Leadership and what the acronym (H.E.A.R.T.) stands for. Merge Worldwide retreats and events. And much m…
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In this episode, we are privileged to host David Avrin, one of the most insightful and influential speakers and consultants on customer experience and business competitiveness. David shares his profound insights into making businesses not just functionally efficient but "Ridiculously Easy to Do Business With." More about David Avrin: One of the mos…
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Welcome to Episode 175 of Pelo Buddy TV, an unofficial Peloton podcast & Peloton news show. This week we cover the following topics: Peloton announced a restructuring, including 400 layoffs and CEO Barry McCarthy leaving. Barry McCarthys’ severance package & interim CEOs salaries. Peloton also released their FY2024 Q3 earnings, which had some posit…
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Gather round strangers, queer and pleasant. Come hear another episode of our ridiculous podcast.Starring Laura Kate Magnet-Dale & Jane Aerith Magnet-Dale. A couple of queer, trans ladies who enjoy being very very silly.In this episode:Another Crab's TreasureGA ConfKaichuDaronko Wankoand more.You can get early access to episodes of PolyArmoury & Q&P…
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In this podcast episode, host Kim interviews Valerie Lennon from Benko B17 about the recent ban on methylene chloride. They discuss its vital role in industries like aircraft and wood stripping, and the challenges the ban presents. Valerie explains the 2018 ban for retail DIY markets due to safety concerns and stresses the need for safety practices…
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In this podcast episode, the hosts and guests gathered at a live powder coating event to discuss various aspects of the industry. They covered topics such as substrate preparation, the importance of proper cleaning methods, and the challenges of working with certain materials like chrome. The conversation also highlighted the significance of qualit…
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In this episode of the VetMed Mind, Dr. Kelly Cairns, Shawn McVey, & Rachel Teichberg discuss her journey in veterinary medicine that led her to a leadership role at Thrive Pet Healthcare. Dr. Kelly Cairns, a veterinarian with extensive experience, earned her degree from CSU in 2004 and achieved Diplomate status after completing a small animal inte…
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Do you get stressed while trying to learn Python? Do you prefer to build small programs or projects as you continue your coding journey? This week on the show, Real Python author Stephen Gruppetta is here to talk about his new book, “The Python Coding Book.” Stephen has been teaching Python to adults and children for many years. With his new book, …
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Bonnie Mauldin has been hustling since she was a kid. At eight years old, she was knocking on doors offering to shovel driveways. After graduation, she entered the medical field, but quickly discovered it was not for her. Now, Bonnie owns two successful businesses, The Mauldin Group and Mauldin Production Company. Having learned a lot along the way…
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228 - Manor Lords, Grayzone, Elite Dangerous, Escape From Tarkov, Helldivers II, Fallout 76, Ark Survival Ascended & Questions. If you would like to give a little to show support please click the Podcast app subscribe button for free to get a notification of our new episodes. If you would like to show more support we have subs that start from 3$. O…
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CXOutsourcers 2024 took place on May 1/2 in Atlanta, GA. Both Mark Hillary and Peter Ryan were at the event. Mark talked to some of the speakers and delegates about their thoughts on what they experienced and learned from the event. This podcast features: Stephen Loynd, Founder and Principal at TrendzOwl https://www.linkedin.com/in/stephenloynd/ Ro…
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