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Join host Yanique Grant as she takes you on a journey with global entrepreneurs and subject matter experts that can help you to navigate your customer experience. Learn what customers really want and how businesses can understand the psychology of each customer or business that they engage with. We will be looking at technology, leadership, customer service charters and strategies, training and development, complaint management, service recovery and so much more!
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Podcast con sugerencias y tips de CRM, Engagement, Marketing, Ventas, Servicio, Comunidades y Redes Sociales (Customer Relationship Management).
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Self-Improvement Podcast for Contractors that want to learn about how to grow their business through management and marketing. Develop business ideas to improve your business experience and be successful. Real stories from real business owners.
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People who work in product management are on a constant learning journey. Markets are dynamic. Customer needs are transient. Technologies evolve. The ways in which we work changes. We must learn and adapt along the way. Product Voices is a forum to share practical, real-world stories about how to learn and grow in important areas in product management. Learn from the best voices in product management.
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The ERP Advisor presents timely information drawn from real world experience with software selections and implementations across dozens of industries. Topics include: ERP Software, Human Capital Management, Customer Relationship Management, eCommerce, Data Migration, and Blockchain and AI as they relate to ERP. The ERP Advisor is hosted by the independent and objective consultants of ERP Advisors Group. Never accepting commissions or kickbacks from any software vendors or implementation part ...
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Lee Cockerell shares his wisdom and experience from his time as the Executive Vice President of Operations for Walt Disney World. Along with host Jody Maberry, Lee discusses how you can apply lessons in leadership, management, and customer service to create magic in your organization.
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Businesses everywhere are struggling with change due to digital disruption. They are now at an inflection point: give up obsolete marketing practices, or risk being denied a meaningful role in the lives of people. The goal is no longer to amplify the voice of the brand – it is to serve the needs and interests of customers at every stage of the relationship lifecycle. This new marketing model is characterized by the strategic embrace of Customer First Thinking, where the emphasis is on delive ...
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The Advertising Specialty Institute (ASI) is the largest media, marketing and education organization serving the promotional products industry, with a network of over 25,000 distributors and suppliers throughout North America. ASI leads the industry in technology solutions, providing cloud-based e-commerce, enterprise resource planning software (ERP) and customer relationship management software (CRM). ESP Web is the industry's leading tool for sourcing hundreds of thousands of products. A f ...
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Financial Coaching for Women: How To Budget, Manage Money, Pay Off Debt, Save Money, Paycheck Plans
Vanessa and Shana | Christian Financial Coaches | Dave Ramsey Fans
***TOP 1% MONEY & FINANCIAL SUPPORT PODCAST*** Do you make good money but have nothing to show for it? Tired of using your bank account & credit card balances as your budget? Want to get debt-free but don’t want to sacrifice everything to do it? Ready to save money and build generational wealth? You’re in the right place! We’re telling you exactly how to budget, pay off debt, save money & stop living paycheck to paycheck. We’re Shana & Vanessa: BFFs, business partners & Dave Ramsey Solutions ...
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Service industry business expert Brian Harding draws upon his many years of experience to share insights, strategies, tactics, and ideas to help business owners in service industries (like contractors, home and auto repair services, IT providers, CPAs, and B2B businesses) overcome challenges in their businesses. Brian takes on a wide range of topics small business owners face with growth, delegating, customers, employees, and processes, as well as the internal struggles and fears small busin ...
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In today’s fast-paced business world, companies are under constant pressure to innovate and stay ahead of their competition. That’s where low-code platforms come in. By enabling users to build custom apps without coding, these platforms are revolutionizing the way businesses operate. Join us on Low Code/High Impact, a podcast hosted by Caspio, as we explore real-life examples of how organizations are using low code to build powerful apps enabling them to move faster, reduce costs, and create ...
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If you're a sports executive or digital marketer working to fill seats, drive ticket sales, and grow your fan base, the Sports Marketing Machine Show is for you! Award-winning sports marketing veteran host, Jeremy Neisser brings with him over 21 years of experience in sports marketing and shares We'll cover all aspects of marketing including digital advertising, social media strategy, branding, customer relationship management, and how to best use analytics to measure success. With interview ...
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Relationships at Work - Your Honest Guide to Building Workplace Connections and Avoiding Leadership Blind Spots.
Russel Lolacher
Relationships at Work - your honest guide to building workplace connections and avoiding leadership blind spots. A relatable and honest show on leadership, organizational culture and soft skills, focusing on improving employee engagement and company culture to inspire people to apply, stay and thrive. Because no one wants leadership that fosters toxic environments at work, nor should they. Host, speaker and communications leader Russel Lolacher shares his experience and insights, discussing ...
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Failed product launches. Furious customers. Dysfunctional teams. Many of the problems we face in the business world (and frankly, society) stem from the same root cause: Lack of empathy. Speaker, author, strategist, and empathy advocate Maria Ross shares keen insights and inspiring interviews that prove empathy and compassion are the new paths to market-winning performance. Leveraging both inspiring stories and hard data, Ross connects empathetic leadership, cultures and brands to innovation ...
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Are you a CEO, business owner, entrepreneur or executive? Then this is the podcast for you. The Complete Man podcast is for men seeking more than just financial success in life. Topics include entrepreneurship, leadership, strategy, marketing, operations, family dynamics, wealth management, buy and selling, mergers and acquisitions and much more. If you own a startup, small business, a larger family enterprise, or lead a public company, this podcast is for you! Build a healthy business. Live ...
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Amazing Apps - learn how to build agile Dynamics 365 and Power Platform business apps using Scrum
Neil Benson
Amazing Apps is for Microsoft Dynamics 365 and Power Platform builders who want to use the Scrum framework to build amazing business apps that everyone will love. The podcast is hosted by Microsoft MVP, Neil Benson, and produced by Customery. [Dynamics365, D365, Power Apps, PowerApps, Power Pages, Power Apps Portals, Power Automate, Flow, Power Virtual Agents, PVA, PowerBI]
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DISQO’s podcast features the brightest minds fueling product teams. Subscribe to learn how product management and strategy are being driven by putting customer experience (CX) front and center. Learn more and subscribe at tipm.feedbackloop.com
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The Better Leadership Team Show helps growth-minded, mid-market CEO's to grow their business without losing their minds. It’s hosted by Leadership Team Coach, Mike Goldman. If you find yourself overwhelmed by all of the obstacles in the way to building a great business, this show will help you improve top and bottom-line growth, fulfillment and the value your company adds to the world. If you want to save years of frustration, time and dollars trying to figure it out on your own, check out t ...
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Best practices in customer relationship management (CRM Management) from Funnel Media Group, hosted by Susan Finch
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It's not the things that happen in your life that define you, that create your identity. It's how you talk about those things. That’s the theme behind this podcast. Research shows that the stories you tell have a major influence in how you see yourself and in how others perceive you, so it’s important to be intentional about which stories you share and how you share them. Guests on the podcast share the pivotal moments in their lives and careers, offering keen insights and “ah ha” moments to ...
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Do you find fundraising difficult? Are others around you making your role as a fundraiser more difficult than it need be? This unit will help you to understand your role by analysing a variety of issues about the fundraising and the dilemmas and problems that organisations involved in winning resources and support are likely to face. This study unit is just one of many that can be found on LearningSpace, part of OpenLearn, a collection of open educational resources from The Open University. ...
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On the Data Unlocked podcast, we're interviewing data and customer experience leaders to discuss how they're using customer data to execute deeply personalized experiences. Learn more about Simon Data at: https://simondata.com There's an immense amount of data being produced today - and it is only a strategic asset if you know how to use it well. Within each episode, guests discuss with the CEO and co-founder of Simon Data, Jason Davis, where potential could be found to unlock the power of data.
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The Tom and Bob Show joins Tom DeWitt, Ph.D. the Director of CXM@MSU and Bob Kiple, MBA, a retired General Motors Global Customer Experience Strategist for interviews and discussions about topics in the world of customer experience management. Tom and Bob also serve as leaders of CX of M, Michigan's Association of Customer Experience Professionals.
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Organized On Purpose | Decluttering, Home Organization, Home Management, Simple Living, Biblical Mindset
Kristina Borseti | Professional Home Organizer, Decluttering Coach
Are you fairly organized but can’t seem to keep your home clean and tidy? Do you have a general plan for your day to day but when it derails it’s hard for you to bounce back? On really overwhelming days do you get overstimulated, snapping at your kids or husband? You’ve tried organizing systems, time blocking or general routines but nothing is sticking? If you shook your head yes to any of these questions, then I am glad you are here! This podcast was created to help busy moms like yourself: ...
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Dive into “Compromising Positions”, the unique, new podcast designed to iron out the wrinkles in the relationship between cybersecurity teams and other tech professionals. We’re taking the ‘security as a blocker’ stereotype head-on, promoting a shared language and mutual understanding. We’ll turn those ‘compromising positions’ into ‘compromising solutions’, helping security pros and tech teams collaborate more effectively for a smoother, safer digital journey. Every week we will be joined by ...
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This is The Bridge Podcast, where we discuss hot news in the world of procurement and customer-supplier relationship. In each episode, we welcome experts in the field to share their insights and best practice. Our host is Nick Francis, Co-Founder and CTMO of Brooklyn Vendor Assurance, a cloud-based SaaS platform designed to automate and scale Vendor Management best practice across the enterprise.
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In Journeys, Synap co-founder Jeremie Bacon interviews executive leaders about their personal experiences building great teams, products, and successful customer-centric companies. Subscribe here to learn about best practices and tricks of the trade from experts in Account Management, Customer Success, Sales, and Executive Leadership.
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Interviews with top sales leaders - providing insights and tips to help you grow your career or lead your team to greater heights!
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This is Aglowid's podcast, please have fun listening and give feedback :) Aglowid is a trusted Web & Mobile App Development Company with a motto of turning clients into successful businesses. We provide next-gen IT solutions, incorporating research-based insights for enhancing the customer-brand relationship.
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This feed contains the guidance which is fundamental to a successful career. Implement this guidance, and you'll be more productive, more effective and more satisfied with your career. Career Tools is a weekly podcast focused on specific actions you can take to grow and enhance your career, whether you are a manager or not. Career Tools won the Podcast Awards Best Business podcast in 2010 and was nominated every other year it has been eligible. Go to http://www.manager-tools.com/testimonials ...
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In these days of competitive markets, the business that excels at customer service is the one that will not only maintain their position, but grow. You could answer the question "What is Customer service" by saying that it is about "exceeding" the expectations of the client, not just "satisfying" them. For more written content on this topic, visit: https://learnforfree.biz/category/english/customer-service/ Learn For Free podcast series produced , managed and distributed by https://allsuper. ...
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A show hosted by me, David Ventura, a specialist in training, educating and consulting on practical strategies for harnessing the power of Key Account Management (KAM) in SME’s today. I am also the principal KAM consultant and Managing Director of www.kamguru.com. In a world of diminishing customer loyalty, what can business leaders do to retain their top customers, while still adding value. In this podcast I explore some hands-on tips and tactics you can implement today – to remarkably shif ...
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Mengenal ET lebih dekat. Mendengarkan ET dan didengarkan ET. Sebuah Pengalaman dan Karya dari ET untuk kamu... Iya kamu... . Season 1 (Podcast) Season 2 (Multi Level Marketing) Season 3 (Business) : Ethics, Retail, Customer Relationship Management, Team Building, Mindset and Innovation, Motivation. Season 4 (Sales) Season 5 (Professional) Season 6 (Psychology) Season 7 (Finance and Capital Market) . Podcast "ET" bisa Anda dengarkan di Spotify, Apple Podcast, & Anchor FM. Follow Instagram @El ...
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We created Enginears as a place to share Engineering stories and to aid knowledge sharing and discovery into how companies build their products. Hosted by Ausha. See ausha.co/privacy-policy for more information.
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Quality Perks is a special series hosted by Karyn Dupree and Neal Eggers, presented by BPA Quality. This unique program invites top leaders and experts from the contact center industry to engage in insightful discussions. While delving into the nuances of the contact center field, the hosts and their distinguished guests also share their passion for coffee. Quality Perks combines industry insights with a casual and enjoyable conversation about the world of coffee, creating a platform where p ...
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Omega Performance Knowledge Series » Podcast Main
Omega Performance: Improving Business in Financial Services
Access new insights and best practices for improving business in the financial services industry from the world-renowned team of experts at Omega Performance. Credit and Risk Management - Sales and Customer Service - Leadership and Change Management
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Catherine Cantey’s goal is to partner with individuals and teams to create positive and measurable change. She brings more than 20 years of professional experience in sales, consulting, and coaching with focus on results. Some of her experiences include strategic planning with board and leadership teams, training, and speaking. Her ability to facilitate, collaborate and share ideas has earned her exceeding results. Business Vitality® and the Business Vitality® podcast are owned by Cantey Adv ...
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Join the conversation. This podcast provides a unique perspective on Oracle Cloud customer stories from our partner’s point of view. Through interviews with our partners, listeners get an inside look at critical details about how individual projects are initiated and successfully deployed. Each podcast is intended to uncover unique insights into the challenges of the client project, industry impacts and advice, and reasons behind the client’s choice to implement Oracle Cloud.
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Host, Kathy Cruz is a retail store owner and a retail business coach. She knows firsthand that running a retail business, both online and in a brick and mortar has its challenges. Kathy is passionate about teaching independent retailers how to work less, profit more and grow.
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The Manufacturer’s Mindset Podcast features casual conversations with manufacturing and industrial professionals about their journeys, lessons learned, and more. Your host is Ryan Cote, Managing Partner at Ballantine Digital.
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My name is Stacy, affectionately known as the Technology Therapist™ & Squirrel Wrangler. Entrepreneurs and thought leaders hire me to develop sustained passion and purpose because most are not fully using the tools, resources, and systems they already have, they can't keep up the pace of their obligations, and they are feeling drained, depleted, and frustrated. So I join with them to co-create new paradigms, plans, and processes, to be more efficient, healthy, and reap the rewards of their l ...
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Welcome to "The Roofing Sales Podcast," the ultimate destination for professionals in the roofing sales industry. Join us as we delve into the world of roofing sales, sharing valuable insights, strategies, and best practices to help you excel in your career. Each episode features industry experts, successful salespeople, and thought leaders, discussing everything from prospecting and lead generation to closing deals and customer relationship management. Whether you're a seasoned roofing sale ...
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Maverick Entrepreneurship Mentoring Podcasts are Niket Karajagi's three decades-plus journey; in business operations and entrepreneurship. Niket Karajagi is a Mechanical Engineer with M.B.A. in International Business Management. He also carries a coveted certification in Entrepreneurship. Niket is an ICF accredited Coach and Global Leader of Future Assessor. These podcasts will assist Entrepreneurs in curating, accelerating, consolidating, scale, and monetize actualized ideas. Take on the jo ...
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The National Association of Landscape Professionals, Young Professionals Network Podcast powered by STIHL. The best podcast for the Green Industry! Each week our hosts and guests discuss the topics that matter most for landscape professionals, including career advancement, hiring, professional development, retention, sales, operations, and more! Growing in the Green Industry is produced by NALP's Young Professionals Network. Learn more at www.landscapeprofessionals.org/youngprofessionals
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Rick Forbus, PhD & Elliott Robinson, JD share strategies and offer insight on improving your career trajectory. They also interview Thought Leaders on a variety of topics, including: leadership development, communications, pursuing your passion, career development, career coaching, networking, relationship management and much more. Join them Fridays from 11:30-12:30 EST. For more info on Rick and Elliott, visit www.troveinc.com. For coaching/ training engagements, contact Elliott at CoachE@T ...
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It is hard to run your business and keep up with new trends and resources to help you build a profitable company. Each Tuesday, join Anna Steinfest and Dr. Michael Troyer will share with you business tools, insights, and ideas. If you are a business owner or thinking about starting a new company or just want to hear some business advice this podcast is for you.
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Find the Green: A Guide to Golf Management is your key to finding benchmarks and best practices that can catapult your business to the next level. With deep insight and seasoned guests, we can provide you some guidance to get your where you want to be. Take a break and learn the steps to higher profitability. Reach out to us @FindtheGreen on Instagram and Twitter or Find The Green on Facebook. Email Jason at jrockhold@pga.com. Our goal is to help all businesses find better ways to connect wi ...
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S2E98: Building Strong Customer Relationships: Strategies for Loyalty and Repeat Business
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Send us a Text Message. In this episode of Small Business Survival Conversations, co-hosts Anna Steinfest and Michael Troyer dive into proven strategies that small business owners can use to create and maintain strong customer relationships. Discover how excellent customer service, personalized experiences, and effective use of CRM tools can lead t…
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Why Respect Outshines Professionalism in Today's Workplace
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What if being 'professional' is actually holding your workplace back? In this episode, host Russel Lolacher challenges the traditional norms and reveals why respect, not rigid professionalism, is the key to a thriving, diverse workplace. The idea of professionalism is usually about aligning behaviours, dress codes, communication styles and work eth…
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228. Planner Problems Solved: Discover the Real Culprit Behind Your Planning Struggles
22:18
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If there’s one thing that nearly all indie retail store owners struggle with, it’s planning. And when we struggle with planning, using a planner is next to impossible! But our planner problems CAN be solved when we address the real culprit behind our planning struggles. Listen in to discover the real culprit behind your planning struggles. Plus, yo…
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Empathy Under Pressure: 2024 State of Workplace Empathy (Part 1) with Rae Shanahan
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Welcome to a special episode brought to you by the great folks at Businessolver! Their annual State of Workplace Empathy Report has been my go-to for years in finding out exactly how everyone from CEOs to employees thinks and feels about empathy in the workplace. The 2024 report offers so much valuable information to help all of us navigate the new…
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EPISODE 41: Empathy Over Ego: Why We're Angry At The Wrong People In Cybersecurity - The Cyber Empathy Podcast
59:38
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We’re still on a summer break but in the meantime we are delighted to share with you an episode from friend of the show, Cyber Empathy which Lianne appeared on earlier this year. In this episode Lianne discussed how she hates the term ‘weakest link’ when talking about our colleagues, how the language that we use in cybersecurity can be incredibly h…
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REPLAY: Consistency is Key with Doug McDuff
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In replay this episode of Growing in the Green Industry, we welcome Doug McDuff, President and Co-owner of Landscape America. Doug shares his perspective on open book management focusing on teaching your team the next steps in growth and accountability and the importance of transparent communication. Doug talks about shifting your business and stic…
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The ERP Minute Episode 151 - August 13th, 2024
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Sage announced its financial results for the first nine months of 2024. Oracle released the Primavera Unifier Accelerator base to help speed up execution and efficiency. Salesforce announced new AI and data capabilities for Nonprofit Cloud to help nonprofits improve efficiency, personalize donor engagement, and increase funding. Connect with us! ht…
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Promo Insiders: Points Of Convergence (and Divergence) Between The Print And Promo Industries
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Description: Andrew Titus, president of Counselor Top 40 distributor Fully Promoted (asi/384000) and his brother A.J. Titus, president of Signarama – both part of United Franchise Group – joined the Promo Insiders podcast to talk about the main similarities and differences between the print and promo industries, and how companies in the industry se…
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Collaboration w/ CoinShares & Why it is Vital to Help Expand Low-Latency Trading Platforms | Enginears Podcast
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If you're keen to share your story, please reach out to us! 00:00 - Enginears Intro. 00:50 - CoinShares Intro. 03:20 - Richard's background & current role at CoinShares. 06:52 - Does your role revolve around getting your systems more optimal by asking questions? 10:45 - Trading platforms starting to build in Rust. 11:45 - Latency: what do the first…
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German Sanchez: Navigating Succession Planning in Manufacturing
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This podcast episode features a conversation with German Sanchez, President of Allied Tool Products, a company specializing in the manufacturing and distribution of cutting tools.By Ryan Cote
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289 | 11 Personal Finance Statistics You Need to Know
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Snag Our Signature Budget Template! Episode Summary: Budget besties, we just dug up some mind-blowing stats that underline why it’s so crucial to take control of your money. While these numbers are definitely eye-opening (not to say gut-wrenching), they confirm what we already knew—money stress is real, but it doesn’t have to be. We’re diving into …
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238: Mastering Software Reliability with Daniel Ruby
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Daniel Ruby is a VP of Marketing at Nobl9. Ruby is a dynamic marketing executive with a focus on B2B marketing, and has significant experience building teams and driving successful, data-driven programs for a range of startups and mid-sized organizations. As the Director of Online Marketing for Localytics, Ruby was the first marketing hire and scal…
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How to Establish and Build Connection in the Workplace w/ Morag Barrett
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In this episode of Relationships at Work, Russel chats with author, executive coach and leadership expert Morag Barrett on how to establish and build workplace connections. Morag shares her insights and experience in.. The importance of trust in work relationships. Building and recognizing connection. Loneliness in leadership is a real issue. Inten…
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August Hot Take: Joy as a Performance Catalyst
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Only 1 month away from the birthday of The Empathy Dilemma! I am so excited to share with you the last pillar today - joy. What the heck does joy have to do with empathy or high performance? Well, joy is where many leaders get stuck. When we talk about joy at work, it means ensuring people enjoy their work, encouraging work friendships, and creatin…
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Purni Siddarth, Principal Product Manager at Peek shares key insights from her experience at Expedia, Dividend Finance, and Peek, emphasizing the importance of optimized processes, software choices, and infrastructure for successful scalability. She advocates for a minimum viable approach, collaboration, and feedback to drive effective product scal…
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179. Training Guidelines, Tips, and Suggestions - Part One
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Training is crucial for performance, improvement, and cohesiveness. It’s also one of the most expensive investments we will make. Getting it right can make a massive positive impact on our business. And when we don’t see meaningful results from training, it can cause tremendous frustrations. In this 6-part series, I’m going to share the guidelines …
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75 | A Quick Start Guide To Decluttering Your Home.
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Hey friend, What typically stops you from getting started or trying something new? Most busy work from home moms would say...time. The projected time we think it might take to learn, apply and stay consistent with this new (or gently used) skillset. Don't let that mindset trick hold you back from taking steps and making progress on your declutterin…
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In this episode of Mike on the Mic, I explore why many leaders tend to over-invest in low performers and under-invest in high performers despite the latter group having the most potential for growth. Emphasizing the importance of focusing on high performers and I’ll offer 11 actionable steps to better engage and retain these valuable team members. …
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343 Incremental Improvements Our environments influence how we function and how we are able to deal with the things in our life mentally and emotionally so that we can choose to rearrange or shed the stories or things that no longer serve us. In today’s episode Sarah Elkins and Mark Ainley discuss the importance of giving everything our own style, …
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"When you tell the truth, you get better results from your customers and, from your employees and your teams." Key Moments 01:06 Prompt communication about organizational restructuring and challenges. 04:38 Perform well to reduce layoff risk, communicate openly. 10:06 Utilize team knowledge for better communication, productivity. 11:32 What's avail…
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Establece un gobierno de Inteligencia Artificial integrado con el CRM
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En este episodio de #capsulasdecustomerengagement, Jesús Hoyos nos comparte algunas de las lecciones aprendidas en un piloto de inteligencia artificial y a base de estas lecciones aprendidas que tenemos que hacer para empezar a implementar un gobierno de Inteligencia Artificial y Datos.#solvis #inteligenaciartficial #crmPodcast de CRM: podcast.cx2a…
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Boosting Your Brand with Authentic Video: Insights from Josh Crouch
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Ever wondered how AI can revolutionize your business operations? Join us as we chat with Josh Crouch, co-founder of Relentless Digital, who shares his incredible journey from an aspiring accountant to a trailblazer in the HVAC marketing and SEO world. Discover how his collaboration with Tersh Blissett on the Service Business Mastery Podcast has led…
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288 | Breaking the Habit: How to Stop Using Credit Cards for Good
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Snag Our Signature Budget Template! Ready to break free from credit card reliance? In this episode, we guide you step-by-step on how to stop using credit cards and start paying with cash. 💳🚫➡️💵 Highlights: Why Stop Using Credit Cards? Breaking the habit of using credit cards can be tough, but it's essential for getting out of debt. Using credit res…
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287 | Mastering Money and Homeschooling: Nicole's Path to Success
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Snag Our Signature Budget Template! Welcome back, budget besties! In today’s episode, Shana and Vanessa chat with the incredible Nicole, who has been a client since last September. Nicole shares her inspiring journey of overcoming financial chaos and achieving financial clarity with the help of our coaching. Key Takeaways: Meet Nicole: A dedicated …
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Promo Insiders: Top Insights From Counselor’s 2024 State Of The Industry Report
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Description: Counselor Editor-in-Chief C.J. Mittica and ASI Sr. Executive Director of Research Nate Kucsma highlight the most interesting findings from our annual report and what it means for distributors and suppliers.By ASI
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The ERP Minute Episode 150 - August 7th, 2024
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Microsoft announced results for the quarter ended June 30, 2024, as compared to the corresponding period of last fiscal year. Blackbaud announced financial results for its second quarter ended June 30, 2024. ECI announced the completion of its acquisition of ProfitKey International LLC, an ERP platform for discrete manufacturers. Salesforce signed …
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Showing Respect - Everyone's Time Is Valuable
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Is your leadership style disrespecting your team's time? In this episode, host Russel Lolacher reveals the subtle ways leaders overlook others' time and offers practical tips to show genuine respect, regardless of hierarchy. We all have work to do and deadlines to do them by. But as leaders looking to build connection and relationships, it's vital …
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EPISODE 40: How Do You Protect Your ASS-ets? An Interview On AppSec With The Modern.Net Show
1:12:34
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We’re still on a summer break but in the meantime we are delighted to share with you an episode from friend of the show, The Modern.Net Show in which Jeff and Lianne we’re interviewed on. In this discussion we talked about how you protect your ass-ets, your SDLC, and how to overall improve cybersecurity practices within your organisation. Jamie is …
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Educating and Inspiring the Next Generation with Daniel Greenwell
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In this episode of Growing in the Green Industry, our guest Daniel Hill with Piedmont Technical College.This episode is Daniel shares his journey into education and his perspective on the green industry, emphasizing the importance of bridging the gap between educators and industry professionals. They also discuss the role of teachers and mentors in…
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237: Empathy and Innovation in Customer Success with Irina Vatafu
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Irina Vatafu has nearly a decade of experience in customer-facing roles, she is deeply passionate about working with people, and dedicated to ensuring every customer feels valued and respected. Currently serving as the Head of Customer Success at Custify, Irina thrives in roles that require effective communication, problem-solving and empathetic en…
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How Qonto's Data Modelling Practices Improve Data Driven Decisions at Scale for 500k Businesses! | Enginears Podcast
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If you're keen to share your story, please reach out to us! https://qonto.com/en/careers https://www.linkedin.com/in/davidpuleri/ 00:00 - Enginears Intro. 01:09 - David Intro. 04:28 - Qonto Intro. 08:14 - Where the value creation is that Qonto brings? 11:11 - Qonto 'under the hood' showcasing the engineering challenges. 18:03 - How is building a da…
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S2E97: Mastering the Pitch: Plan Before You Pitch Your Business
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Send us a Text Message. In this episode of Small Business Survival Conversations, co-hosts Anna Steinfest and Michael Troyer delve into the crucial skill of pitching your business effectively. Learn why it's essential to plan before you pitch and discover practical tips to ensure your communication stands out. Key Takeaways: Don’t Adlib: Preparatio…
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286 | From Overwhelmed to Organized: Mastering Money Management
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Snag Our Signature Budget Template! In today's episode, we dive into some amazing success stories from our clients that will inspire and motivate you on your own financial journey. 💪✨ Highlights: A Couple’s Journey to Financial Harmony: One of our favorite clients shared a heartwarming story about her fiancé noticing the positive impact of our coac…
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79 - Open Role: Assoc. AD for Marketing & Fan Experience - DePaul University with Kassidy Ellenby
27:46
27:46
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Send us a Text Message. In this episode, Jeremy Neisser interviews Kassidy Ellenby, the Executive Associate Athletic Director for Marketing and Communications at DePaul University, about an open role for the Associate Athletics Director for Marketing and Fan Experience. They discuss the duties and expectations of the role, including overseeing mark…
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Breaking Barriers: Mastering Change in Resistant Industries w/ Tim Lupinacci
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In this episode of Relationships at Work, Russel chats with the chairman and chief executive officer of Baker Donelson, Tim Lupinacci on managing change in a traditionally change-resistant industry. Tim shares his insights and experience in... Leadership through relationships Challenging traditional structures Opportunistic change management Balanc…
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Safaa Charafi: Spatial Justice and Building Inclusive Cities
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What are inclusive cities? How can we shape our cities to be more inclusive for individuals and organizations? Too often, we take things for granted when designing cities and don't realize how they actually may not work for many of our citizens. Whether it's public transport, green spaces, or even how we decide what to plow first after a snowstorm …
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178. A Case Study of Knowing What Our Customers Really Want
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Recently I was at a bowling alley for a very large business networking event. The owner of that bowling alley perfectly demonstrated the clarity and understanding of his customers that is hard for many of us to attain. Tune in and I’ll share why this is a great example for all of us to follow. Check out Brian's new group: Business TIPS! For less th…
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74 | Procrastinating? Playact These 5 Stories To Help Purge, Clean Out, and Tidy Up Your Home.
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Hey friend! Raise your hand if you do not feel like Mary Poppins every day! Me either. Some times no spoons of sugar (aka extra large cups of coffee) or singing a song (aka tuning into my favorite playlist) help push me into deep cleaning or purging mode. Some times what we need is a little push! A "what if..." story to help us fake it till we make…
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How Product Managers & Leaders Can Prepare for their Next Career Steps
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Join us in this episode as we chat with Chad McAllister, a renowned product management expert. Chad emphasizes the importance of continual learning in product management, touching on key aspects like strategy, portfolio management, and team dynamics. He offers advice on leveraging diverse backgrounds, transitioning into product management, and aspi…
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In this Mike on the Mic episode, I dive deep into the importance of setting clear expectations within your organization. Learn why unclear expectations often lead to unacceptable results and discover practical strategies to establish measurable and actionable goals. I explore the difference between productivity and performance, the significance of …
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342 The Best Teacher Is Life Throughout life we all have to learn some difficult lessons, some lessons are harder than others, but if you persist and remember your core values you will succeed with more knowledge of yourself and your capabilities than you started with. In today’s episode Sarah Elkins and Gail Harris discuss the importance of learni…
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"You always give customer the benefit of the doubt. Always give your employees the benefit of the doubt. If you're not sure, give them the benefit of the doubt until you can prove it." Key Moments 05:51 Responding to customer complaints at Disney. 06:37 Acknowledge, accept, and move forward when mistakes occur. 10:11 Ask why before admonishing, see…
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186 - Chilled Vino & LinkedIn with Caroline Pennington
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Your host, Catherine Cantey, talks with LinkedIn Expert, Host of The Feminine Founder Podcast, and the Founder of ChilledVino, Caroline Pennington. In this episode, our guest shares her incredible journey from starting her recruiting career during the 2010 recession to becoming an executive search recruiter. She talks about the challenges she faced…
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Exposing the Hype: Why Not All Businesses Are Down in 2024 and How You Can Succeed
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In today's bonus shortie episode I'm delving into the misconceptions surrounding business performance during turbulent times. I explore how the thoughts of business owners directly influence their feelings and, subsequently, their actions. Election years can indeed be a bumpy ride for small business owners, but it doesn't have to spell disaster for…
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