show episodes
 
Welcome to the Delighted Customers Podcast, your go-to resource for practical insights and thought leadership in enhancing customer experiences. Recently ranked in the top 20 on Apple’s Management charts in the US, we bring you discussions with top experts aimed at empowering leaders to elevate customer experience.
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Exploring the wonderful world of quality footwear, how it’s made, and all the things we love about it.Check out Stitchdown.com for shoe and boot reviews, interviews with industry titans, profiles, release info, and more.
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Measure Up

Jim Gianoglio, Simon Poulton

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Cookies are going away, Apple is limiting the data you can collect, and privacy regulations are making it difficult to target and measure the way we used to. If you're a marketer or analysts wondering how to measure your campaigns' performance, we're here to help you! Join Jim Gianoglio and Simon Poulton on the Measuring Up podcast, where they talk to marketers, analysts, and founders who are in the trenches of this new measurement world. You'll learn the best practices, tips, and actionable ...
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The Entrepreneur’s Studio

The Entrepreneur’s Studio

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No matter how much you prepare, surprises are guaranteed when you run your own business. Who better to learn from than the people who have stood in your shoes? Success is not accident. Level up with the Entrepreneur’s Studio – an on-demand suite of lessons, tools and tips from entrepreneurs who have been there before, to help you to run and grow a better business.
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Is making beautiful jewelry your passion, yet you struggle to juggle the business side of your brand? Find out what makes an independent brand truly remarkable and profitable to stand out from your competition. Tune in to Thrive by Design with host, Tracy Matthews. She’s an award winning jewelry designer, Chief Visionary Officer of Flourish & Thrive Academy and Champion for Visionaries at Creatives Rule the World. More importantly, she’s been in your shoes and loves to share her experiences, ...
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Why should you invest in truly knowing your customer? What's the benefit of being customer-centric as an organisation? We are absolutely convinced that the winners of the future are the companies that put their customers first in absolutely everything that they do. And I can tell you this over and over again, still, it's my opinion. Together with Espree, we are exploring great customer experience stories in an industry that absolutely needs to understand customers, they thrive on truly under ...
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Sartorial Talks : The Podcast

Hugo Jacomet & Sonya Glyn

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Sartorial Talks is the premium channel on classic men's style and sartorial education on YouTube, featuring acclaimed international best-selling author Hugo "The Parisian Gentleman" Jacomet and Sonya Glyn, one of the most respected feminine voices in the men's style world.
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The Cars and Kicks Podcast

The Cars and Kicks Podcast

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Doing donuts in the intersection of car culture, sneaker culture, and creativity. Every episode is an exploration into the culture, design, storytelling, and people of cars and sneakers. The Cars and Kicks Podcast is hosted by: Jacques Slade is a multifaceted creator that explores the world of footwear and sports through the lens of culture. Through sneakers and golf, Jacques has cultivated an industry leading voice in the industry that can be seen online and on television. Or he is just an ...
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A warm welcome to Reindeer Leather, the world of traditional handmade Polish leather creations for men and women. Here you will find the highest quality handcrafted leather shoes and leather items at affordable prices – with free shipping worldwide. We take immense pride in our range, offering our customers a piece of Pure Polish style and tradition in each piece. Whether, slippers, shoes, wallets or bags, a Reindeer Leather creation will be a treasured and unique possession for many years. ...
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LEAVE YOUR SHOES AT THE DOOR is a podcast where we talk about culture, stories, current events, and more through the Asian-American experience. Our mission is to share the stories of our friends, family, and community, so you can be a part of our extraordinary conversations with ordinary people. Tune in and don’t forget to leave your shoes at the door.
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Restaurant Marketing Secrets

Matt Plapp - America's Best Restaurants

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Dive into Matt Plapp's top Restaurant Marketing Secrets. Posted daily, host Matt Plapp will take an in-depth look into what he sees in the Restaurant Marketing landscape. The three things Matt believes in when it comes to marketing are: A - Attracting your customer's attention B - Build a database from that attention R - Retaining attention in your database And, by the way, ABR also stands for America's Best Restaurants. (Duh!) Learn more about Matt Plapp by visiting his website at www.MattP ...
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Welcome to Delivering the Goods, a podcast that steps into the shoes of logistics and last-mile operators. From the latest technologies and solutions to the biggest industry trends, you have come to the right place for everything logistics and last-mile. Join our host, Marc Babin, each episode as he tears into a new topic related to logistics and last-mile delivery. You won't want to miss a single episode!
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Become a Paid Subscriber: https://anchor.fm/ebooks4fashion/subscribe Welcome to "The Fashion Marketing Podcast" by Ebooks4Fashion.com! Join us as we explore the dynamic world of fashion marketing, sharing valuable insights, strategies, and trends to help you succeed in the fashion industry. Whether you're a budding fashion entrepreneur, a seasoned marketer, or simply passionate about fashion, our podcast is your go-to resource for all things fashion marketing.
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A Podcast for Creative People, hosted by writer Christopher Tallon, is exactly what it sounds like — a podcast for creative people. Whether you ’re a painter, writer, comedian, musician, business owner, or some other genre of creative, you can count on A Podcast for Creative People to bring you inspiration and information from creatives of all types to use on your creative journey. Go forth and be creative!
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Partnerships in healthcare can bring insights and value to life science companies, and help them build trust with healthcare professionals. Most importantly of all, they can improve outcomes and experience for patients. But it takes a lot of skill to get them right. In this podcast, we'll explore what it takes to make them work. And crucially, what not to do. Getting to the Heart of Health Partnerships is for you if work in a medical or commercial role in the life sciences industry, and want ...
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Happy Hour Holidaze

Sean Febre & Manny Febre

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Welcome to Happy Hour Holidaze, the podcast where business professionals, entrepreneurs, and laughter collide! Join us for a refreshing take on the world of business, as our hosts and their guests unwind with a drink or two, share hilarious stories, and dive into insightful conversations. In each episode, we invite accomplished guests from various industries and backgrounds to discuss their experiences, strategies, and successes. Whether they're seasoned entrepreneurs, industry leaders, or r ...
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Ink Tank by Movable Ink is a podcast designed to help digital marketing leaders excel in today’s ever-changing environment. From must-know trends to practical tips and best practices, every episode will keep you a step ahead of the digital marketing curve and react in real-time. Subscribe now and don’t miss a thing.
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This podcast is for entrepreneurs who feel some kind of way about trying to "do it all" and stay sane. These are my experiences on living, adult-ing and navigating entrepreneurship for over 20 years on my own terms to personal success. All so you can learn from them. In addition to peeks into my life as a consultant for brick and mortar business owners, homeschool mom and minimalist, I'll also introduce you to you some amazing people who've also benefitted from taking the road less traveled ...
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show series
 
Customer Experience Management takes on an entirely different context when you or a loved one gets a cancer diagnosis. As you'll hear from my guest on this episode, the healthcare system is broken in many ways. UNC is starting with a better way to listen. Loretta Muss, coordinator of the Patient and Family Advisory Council (PFAC) at the North Carol…
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In this episode I cover EQL's recent customer privacy incident in full detail and explain what happened, and why it shouldn't be considered as no big deal because incidents like this could potentially be company ending events. I also talk about Nike suing The Shoe Surgeon and how coverage of the story seems to be ignoring that he's being accused of…
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Send us a text Welcome to the exciting kickoff of Season 2 of *Happy Hour Holidaze*, where we blend entrepreneurship, creativity, and unfiltered fun in a laid-back, festive environment. In this electrifying episode, hosts Sean Febre and Vince Serrano are joined by an extraordinary guest, Joey Lumpkin—a multifaceted entrepreneur, streetwear visionar…
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Your restaurant's social media is today's news, not ABC & NBC. -- Do you need some help driving sales? I'm the CEO of Restaurant Marketing That Works, and we help restaurants find HUNGRY customers. RMTW owns two companies, America's Best Restaurants and DRYVER, powered by Repeat Returns. Go to www.restaurantmarketingthatworks.com for more informati…
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Clairsy & Lisa explored W.A's burgeoning film and TV industry by chatting to some of the people who have already made it. As the new film studio in Malaga gets set to open it's doors in 2025, the guys spoke to everyone from actors to stuntmen in an effort to get us all a job on the back lot of the new facilities. Plus they got some very handy tips …
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There’s a bad odour coming from the Tamala Park tip as it gets close to being full so Clairsy & Lisa opened the phones and text line to ask, what was the smell. Barra was in to talk sport with some old and new blood heading to West Coast and The Dockers, Jack Darling’s departure from the Eagles and tennis legend Rafael Nadal calls it a day. Clairsy…
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In Clairsy & Lisa’s final installment of How To Make It In WA, they spoke to Perth actor Joel Jackson who has found fame both here and overseas. He told the guys how important having a film studio here in Perth is to the industry and had some tips for budding actors. See omnystudio.com/listener for privacy information.…
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Some big staffing announcements at both The Dockers and The Eagles, Barra was in with all the latest news plus Jack Darling sends a message to Roos fans. In cricket news England has smashed Pakistan scoring 823 runs, Cam Green is out for the rest of the season with a back injury plus tennis great Rafael Nadal announces his retirement and it’s Bathu…
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Send us a text How do you balance the grind of professional sports with the discipline needed for a successful post-athletic career? In this gripping episode of *Happy Hour Holidaze*, host Sean Febre and co-host Vince Serrano sit down with Brian Tyms, a former NFL wide receiver and Super Bowl XLIX champion, to discuss life in the league, the pitfal…
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Will my ABR strategy and what we do with DRYVER work for a mystery tour company in Cincinnati and NKY? -- Do you need some help driving sales? I'm the CEO of Restaurant Marketing That Works, and we help restaurants find HUNGRY customers. RMTW owns two companies, America's Best Restaurants and DRYVER, powered by Repeat Returns. Go to www.restaurantm…
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We all love a snack while we watch a movie so Clairsy & Lisa opened the phones and text line to ask what’s your favourite snack to pair with a movie. In The Shaw Report, Lisa will tell you about Variety’s definitive list of the top 100 Horror films of all time. The Apprentice is a new movie about the early days of Donald Trump’s life which stars Se…
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Today on Clairsy & Lisa’s How To Make it In WA, the guys went to the dress up box as we spoke to Angela Duncan who told us about working in one an area that is really important in TV and movies: costume. See omnystudio.com/listener for privacy information.By iHeart Australia & 96FM
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You can't stop a Facebook & Instagram ads when they are working, here's why. -- Do you need some help driving sales? I'm the CEO of Restaurant Marketing That Works, and we help restaurants find HUNGRY customers. RMTW owns two companies, America's Best Restaurants and DRYVER, powered by Repeat Returns. Go to www.restaurantmarketingthatworks.com for …
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Yesterday Clairsy & Lisa spoke to Dionne Warwick who told them she ran into Elton John at the grocery store, so they decided to open the phones and text line and get your stories about which celebrity did you see doing a normal thing. Lisa told Clairsy that her favourite purple boots are finally on their last legs and she’s sad to see them go. Clai…
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How To Make It In W.A went next level today as Clairsy & Lisa welcomed stuntman Sam Desmond who told them how he got into the industry, some of the things he’s had to do as a stunt man and how some of those huge stunts we see on TV and in movies actually happen. See omnystudio.com/listener for privacy information.…
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Today Clairsy opened his Tragic Music Box to the year 1981 where the feature album was The Human League’s Dare and he also told us about some of the great fashion choices like Harem pants and corduroy shorts. See omnystudio.com/listener for privacy information.By iHeart Australia & 96FM
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If I could solve one business problem for you - what would it be? That’s what Chelsea and I offered our latest 2-day live mastermind attendees who paid $1997 to attend. And you’re in luck - because we recorded a full hour of AMA where Chelsea and I solved their biggest business problems. Get the inside scoop on similar Jewelry businesses to yours a…
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We often think of leadership in terms of externals such as ethical behavior, good communication skills and sound decision making. But true leadership begins from the inside out. Leaders must first recognize and deal with the uglier parts of themselves — emotional blind spots, ego and insecurities. This requires a significant commitment to doing the…
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This is the day I've been waiting for, proof of the value of a restaurants customer database. -- Do you need some help driving sales? I'm the CEO of Restaurant Marketing That Works, and we help restaurants find HUNGRY customers. RMTW owns two companies, America's Best Restaurants and DRYVER, powered by Repeat Returns. Go to www.restaurantmarketingt…
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Episode Title: How to Start Your Own Fashion Product Business Are you ready to dive into the world of fashion? In this episode, we explore how to start a clothing line, jewelry line, lingerie line, shoe line, handbag line, or any type of fashion product business. Discover essential tips, insights, and strategies to turn your fashion dreams into rea…
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Clairsy & Lisa opened the phones and text lines to ask What’s the most expensive thing you broke after Youtuber Jack Doherty destroyed his $300,000 McLaren car. Dionne Warwick is an icon of the music industry and Clairsy & Lisa got the chance to have a chat with her as she prepares to come to town in January. She told them the story of how That’s W…
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Andy Lee called Clairsy & Lisa as The Hundred returns to the TV tonight with their animal themed special, he spoke to the guys about what we’ll see on tonight’s show plus he threw a couple of the shows questions at them. See omnystudio.com/listener for privacy information.By iHeart Australia & 96FM
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As Clairsy & Lisa’s series about How To Make It In WA continued today, they spoke to Ben Cowman who is an audio and sound operator, in other words he’s in charge of the giant boom mic’s you always hear about on movie sets. He told Clairsy & Lisa how he got into the industry and why he loves his job. See omnystudio.com/listener for privacy informati…
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The word legend gets thrown around a lot in the music industry but today Clairsy & Lisa spoke to a performer who deserves that title, the one and only Dionne Warwick. The guys spoke about her new show which is coming to Perth in January next year, she also gave them the story about how That’s What Friends Are For came together, also her new found f…
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Imagine if we could add this to our own businesses. -- Do you need some help driving sales? I'm the CEO of Restaurant Marketing That Works, and we help restaurants find HUNGRY customers. RMTW owns two companies, America's Best Restaurants and DRYVER, powered by Repeat Returns. Go to www.restaurantmarketingthatworks.com for more information That's R…
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Clairsy once took his mum to a Kenny G concert and while he thought he was going to hate it, he ended up enjoying it so the guys opened the phones to ask you, What gig did you enjoy way more than you expected to. Barra was in to talk sport and had all the washup from the NRL Grand Final, our Women cricketers are off to a great start in the Women’s …
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Today in their special series about How To Make it In W.A, with our local film industry about to get very busy with the new studios being built in Malaga, Clairsy & Lisa spoke to Lake Bovell who is a Unit Manager. What is a Unit Manager? You’ll find out here plus how Sacha Baron-Cohen helped boost her career. See omnystudio.com/listener for privacy…
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Barra was in after a disappointing weekend for The Eagles & Dockers in the AFLW also two losses in a row for the Perth Wildcats however our cricketers are off to a great start at the Women’s T20 World Cup. Plus The AFL National Combine for Australia’s best teenage footballers is on now and while asking Clairsy & Lisa some of the bizarre questions t…
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Attract, build & retain! Those three words should be the foundation of your restaurant's marketing plan. In today's podcast, we did into how you could be RETAINING your customers and driving sales with your customer database. -- Do you need some help driving sales? I'm the CEO of Restaurant Marketing That Works, and we help restaurants find HUNGRY …
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This is the audio version of a training video I released recently, if you want to watch it, click below. https://youtu.be/lOnKGhJbudI?si=WOgG5OP6EwzGPvtD -- Do you need some help driving sales? I'm the CEO of Restaurant Marketing That Works, and we help restaurants find HUNGRY customers. RMTW owns two companies, America's Best Restaurants and DRYVE…
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Recently I sat down with David Scott Peters -- Do you need some help driving sales? I'm the CEO of Restaurant Marketing That Works, and we help restaurants find HUNGRY customers. RMTW owns two companies, America's Best Restaurants and DRYVER, powered by Repeat Returns. Go to www.restaurantmarketingthatworks.com for more information That's Restauran…
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Barra was in with a preview of the NRL Grand Final plus it’s trade time in the AFL with names being thrown all over the place for team trades and there’s going to be double the amount of those great Shane Warne Heart Check Machines at the MCG this year for the Boxing Day Test. Clairsy & Lisa hit the boards today for How To Make It In W.A and spoke …
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Clairsy & Lisa were off to the theatre today for How To Make It In W.A as they spoke to the artistic director at the Barking Gecko Theatre Company, Sam Longley where he told them why we should be getting involved with our local theatre productions. See omnystudio.com/listener for privacy information.…
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The NRL Grand Final is on this weekend and Barra was in with all the big news ahead of the game plus, the AFL draft period has started and names are being thrown all over the place for trades and there’ll be a double amount of the Shane Warne Heart check machines at the MCG this year. See omnystudio.com/listener for privacy information.…
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Send us a text What happens when a future in nursing suddenly turns into a thriving career in the culinary arts? Join us in this flavorful episode of Happy Hour Holidaze, where your hosts Sean and Manny Febre sit down with the talented Chef EnTre, a private chef whose rise to prominence was as unexpected as his bold and creative recipes. In Season …
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Showing your customers what separates your restaurant from others, setting a HIGH bar with a video like Louie's Waffle House, and how they deep clean their restaurant. www.mattplapp.live/clean -- Do you need some help driving sales? I'm the CEO of Restaurant Marketing That Works, and we help restaurants find HUNGRY customers. RMTW owns two companie…
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Cyndi Lyon is the VP of Customer Experience and Strategy at Otava. She's a Certified Customer Experience Professional and earned her Master of Science in Customer Experience Management from Michigan State University. In this episode, she broke down some of the key barriers that get in the way of building a successful customer experience management …
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We’ve all at some stage given our cars a name so today Clairsy & Lisa opened the phones and text line to ask the best car name you’ve ever heard. Clairsy & Lisa’s How To Make It In W.A series continued today with local young film maker Jordon Prince-Wright who has made a WW1 movie called Before Dawn and it’s been a success globally at all the film …
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Local young director Jordon Prince-Wright joined Clairsy & Lisa for How To Make It In WA this morning. He’s made a WW1 movie called Before Dawn which is getting world-wide praise and rave reviews and tells the guys what it took to go from WAAPA student to film director in just a few years and his advice to other young film makers. See omnystudio.co…
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To be honest I didn’t think I’d ever get Brian the Bootmaker on this show—he doesn’t do many interviews at all, and for whatever reason I was, quite frankly, kind of afraid to ask him. Which in hindsight is insane because he’s about as sweet and genuine and fantastic to talk to as people come. Working out of the central Los Angeles workshop he firs…
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These two tips will help you build a stronger Google Profile and sell more food. -- Do you need some help driving sales? I'm the CEO of Restaurant Marketing That Works, and we help restaurants find HUNGRY customers. RMTW owns two companies, America's Best Restaurants and DRYVER, powered by Repeat Returns. Go to www.restaurantmarketingthatworks.com …
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I know you’re probably swamped this time of year with the holidays right around the corner. It’s easy to lose sight of your goals and get distracted - both professionally and personally - with all the distractions this time of year presents us with. Don’t worry - I’ve got your back! In today’s Thrive By Design episode - I give you my 5-Step Holiday…
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Clairsy and Lisa’s series about How To Make It in W.A continued today with one of the country’s leading casting directors, Annie Murtagh-Monks who told the guys what she’s looking for when trying to find the “It” Factor in somebody. Clairsy & Lisa caught up with Ricky & Haydn from The Block where they asked them about what it’s like to be on the sh…
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