Are you a clinician looking to find the balance between providing compassionate client care and business agility for your mental health practice? Tune in for all things YOU need to know to start or grow your practice and better serve clients across the board. Topics range from back-office fundamentals, professional networking and teletherapy to current brain science modalities, LGBTQ inclusion and more. Join your host, Margo Jacquot, PsyD, a long time veteran and business owner of The Junipe ...
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Clearing Your Energetic Clutter with Coaching
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Description: We all have clutter in our lives, but what exactly is “Energetic Clutter” and how in the world can we begin to clear it? In this episode, we welcome Tanya Cole-Lesnick, a psychotherapist turned personal development coach. Tanya & Margo dive into coaching, group coaching, retreats and her coined term “Energetic Clutter”. Tanya also shar…
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An Effective Intake Process: You never have a second chance to make a 1st impression
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We’ve all heard the expression “You never get a second chance to make a first impression” but how does that saying relate to a practice Intake process? In this episode, we welcome back Mark Jacquot, Chief Operating Officer of The Juniper Center and Margo’s big brother. Mark & Margo dive into the importance of the Intake Process discussing what it i…
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Infusing a Trauma Informed Approach in your Practice & with Clients
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Have you heard the buzzwords “trauma informed approach” but aren’t really sure about how you can utilize it in your daily life? In this episode, we welcome back Dr. Bianka Hardin, Psy.D.. Dr. Hardin is the founder of Centered Therapy Chicago. Bianka & Margo tackle the topic of infusing a relational trauma informed approach in your practice and with…
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Life After Selling: The Importance of Having an Exit Strategy
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Do you ever think about selling your counseling practice in the future and struggle with how and when you would even start? In this episode, we talk with Joyce Marter. Joyce is a Renowned Psychotherapist, National Speaker, Entrepreneur, Media Contributor, Author, & Mental Health Thought Leader. She is the founder of Urban Balance (a national outpat…
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Emergency Situations & Client Confidentiality
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Warning: This episode will talk about suicide and may be triggering for some listeners. As a practice leader, do you often lose sleep over potential emergency situations with clients? What legal implications do I need to consider to keep myself, clients and my company protected? In this episode, we talk with Jonathan Nye, Managing Partner of NYE La…
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We’ve all heard of mentoring but what does “Reverse Mentoring” really mean? In this episode we welcome Julie Noonan, an experienced Executive Coach and Change Management Strategist. Margo and Julie dive into “reverse mentoring” and how people of different generations can learn from each other and often share the same values but differ in their appr…
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As a practice owner, do you ever wonder what it is that makes some practices succeed more so than others in seemingly similar environments? In this episode we welcome Maira Holzmann, founder of Somatic Therapy Partners in Denver, CO. Margo and Maira dive into reasons therapy practices succeed and fail. They discuss the top habits of thriving therap…
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Are you a practice owner struggling with balancing a return to in-person therapy versus telehealth? In this episode we welcome Dr. Jeremy Bidwell, founder and director of Lodestone Center for Behavioral Health. Margo and Jeremy dive into trends in client requests, clinician preferences, and hiring in today’s marketplace. They discuss how to provide…
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Are you a practice owner looking for additional office space but are struggling to understand the true costs associated with all these new types of lease options being presented to you? In this episode we welcome Michelle Schroeder, REALTOR at Berkshire Hathaway Home Services Chicago. Margo and Michelle dive into how to find commercial real estate …
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In this inspirational end-of-year episode, we welcome Bryan Martin, better known as Sealion Bryan. Bryan is a marine biologist, educator, widower and author of ”The Widowed Dancer - Growing Through Grief with Gratitude“. Margo and Bryan dive into his tragic, authentic, powerful and inspirational story. They discuss how it’s okay to be sad and how a…
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Warning: This episode will talk about suicide and may be triggering for some viewers. What do people really mean when they say “It’s lonely at the top”? In this episode, we welcome Nick Jonsson, the co-founder and Managing Director of one of Asia’s premiere networking organizations, Executives’ Global Network (EGN) Singapore, and international best…
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In a year of transition, what are the mental health trends occurring as we try to move forward and put the pandemic behind us? In this episode, Margo and Deanna discuss key things practice owners need to consider in this new environment. They discuss the delicate balance of hiring in-person vs. telehealth clinicians. Margo also shares her insights …
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Do you find yourself having great business ideas but struggle moving the needle forward? In this episode, Margo and Deanna discuss ways to help you start moving that needle. They dive into the importance of agility, speed, and taking risks but always taking time to run the numbers to bust-a-move and grow your practice. Margo also shares why a “read…
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Incorporating Feng Shui into your Office space
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Are you considering an office space remodel or expanding into new space but have no idea where to start with your design? In this episode, we welcome Jackie Piller, the founder of The Piller Group. Jackie and Margo discuss how to incorporate Feng Shui into your office space. They dive into the elements of Feng Shui and how they relate to each other…
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Becoming Truly Inclusive: Incorporating Diversity, Equity & Inclusion (DEI) into your organization:
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I keep hearing about DEI but how do I incorporate real change into my practice and not just give it lip service? In this powerful episode, we welcome four-time TEDx speaker and founder of Abbey Research, Dr. Kristen Donnelly. Kristen and Margo discuss ways organizations can start to practice what they preach and take real action towards becoming tr…
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Are you finding it nearly impossible to attract, hire and retain good candidates in the current job market? In this episode, Margo and Deanna discuss how a simple mind-shift in hiring can help. They dive into candidate-driven hiring and why initially asking what “candidates” are looking for and what is important to “them” can make a big difference …
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Taking your Book Idea from Concept to Reality
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Do you have an idea for a book but have zero contacts in the industry and no idea how and where to start? In this episode, we welcome, Julie Broad, the founder of Book Launchers. Julie and Margo discuss how to diversify your services and brand by writing a book. They dive into the benefits of self-publishing, how to get the process started, and ser…
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Marketing Content - Getting the Biggest Bang for Your Buck
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Everyone says that I need to blog and distribute marketing content on social media but I only have a small budget and an even smaller amount of time. In this episode, Margo and Deanna discuss ways you can repurpose marketing content to get the biggest bang for your buck. They first define content and then dive into ways to get started, the differen…
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We’ve all heard of “grit” but what does it really mean and how can cultivating grit help us in both our business and personal lives? In this episode, we welcome Caroline Adams Miller. Caroline and Margo discuss the difference between good and bad grit, intrinsic motivation, and why we should celebrate failure more. Caroline also shares why she beli…
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Mindset Shifts - It’s time to practice what we preach
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Mental health professionals consistently talk with clients about the importance of mindset shifts, so why is it so hard to practice what we preach? In this episode, we welcome Dr. Nilda Perez. Nilda and Margo discuss ways to shift your mindset towards innovation, how to reach untapped populations in need, and the importance of a personal touch. Dr.…
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What is a Fractional CFO & Do I Need One?
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I am a small practice and already have a bookkeeper, why do I need a CFO? In this episode, we welcome Melissa Houston, CPA. Melissa and Margo discuss the differences between a bookkeeper, tax accountant, and fractional CFO; what types of services each provides; and what questions you should be asking. Melissa also shares why not all growth is good …
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Take Time to Make Time - Essential tips for business growth
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I’ve been a therapist for years, and am now ready to grow my practice. How do I shift my mindset from clinician to CEO? In this episode, Margo and Deanna dive into the essentials all practice owners need to know to successfully grow a practice. They discuss hiring people to perform the tasks you are not an expert at, the importance of a planful inf…
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Wouldn't it be nice if we could make stress more predictable? In this episode, we welcome Dr. Bruce Perry and Dr. Joe Laipple. We discuss the importance of informal positive interactions, ways to translate resilience into the workplace, and the regulation curve. They also share ways to help you regulate and emphasize that we should not forget that …
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Exciting Trends in Mental Health for 2022
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Do you ever wonder what the latest out-of-the-box trends are for mental health? In this episode, Margo and Deanna dive into a recent PsychCentral article, “Top 8 Mental Health Trends to Watch in 2022”. Margo shares her insight into these exciting new research developments. The emerging trends include things like advancements in psychedelics, artifi…
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Legal wisdom every practice owner needs to have
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As a practice owner hiring clinicians, what is the difference between 1099 independent contractors and W2 employees, and what are the legal implications of each? In this episode, we welcome back Jonathan Nye, Managing Partner of NYE Law Group, Ltd. Jonathan & Margo discuss the important differences between independent contractors and employees, alo…
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Change - You manage things but LEAD people
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Change of any kind can often be scary and overwhelming to undertake. In this follow-up episode on change, Margo and her older brother, Mark, COO of The Juniper Center dive into the differences between change management and change leadership. They discuss how you manage things but lead people and the importance of enlisting key stakeholders in the p…
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Change Management: The most Important Factor is Trust
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Who likes change? How will this change impact me? In this episode, Margo and Deanna dive into the topic of change management. They discuss why we all need to expect that change will happen and why the majority of people resist it. Margo shares why listening to your staff and reminding them that the basic values of the practice will remain the same …
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Didn’t catch every episode this year? No worries, in this special episode, we take time to reflect on some of our favorite moments from 2021. We are hoping our listeners can take these gems with them as learnings to help you start or grow your practice and better serve your clients. Find us at http://mentalhealthbusinessmentor.com. If you liked thi…
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I’m considering taking on a partner in my practice, what are the things I need to consider before moving forward? In this episode, we talk with Julianne Neely, LCSW, Founder & Executive Director of Individual & Family Connections and her Clinical Director, Ritamaria Laird, LCPC. Julianne, Ritamaria and Margo discuss different ways to think about pr…
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Business Structures and Legal Necessities for Therapists (Jonathan Nye)
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I am a solo practitioner looking to hire therapists and grow my practice. What legal implications do I need to consider to keep myself and my company protected? In this episode, we talk with Jonathan Nye, Managing Partner of NYE Law Group, Ltd. Jonathan & Margo discuss the 3 things therapists need to do from a legal perspective before making that s…
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To Mask or Not to Mask & other HR COVID questions in practice (Sandra Teague)
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I think that I am ready to return to seeing in-person clients. What do I need to consider to keep everyone safe? In this episode, we talk with Sandra Teague, President of the OneSource Division of Connor & Gallagher. Sandra & Margo discuss current workplace guidance in relation to the pandemic and what they see coming on the horizon. Sandra also sh…
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Culture - What Does it FEEL Like to Work Here? (Deanna Shoss)
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As a therapist, can you articulate the culture of your organization? In this episode, Margo and Deanna dive into the topic of company culture. They discuss the importance of articulating your culture and values, how to screen candidates for it and how it can become a competitive advantage for your organization. Margo also shares why a “bottoms-up” …
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SHOW You Care - A new way to think about video that won't break the bank (Bryant Walker)
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I’m a therapist, how could I possibly use video to connect with my audience? In this episode, we talk with Bryant Walker, the founder of Reel Results Marketing. Bryant & Margo discuss ways for therapists to use video as an effective way to tell their story. They discuss ways to make an authentic connection, how to measure success and how to be memo…
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The Money Episode: Get paid what you're worth! (Deanna Shoss)
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I’m providing high-quality compassionate care to my clients so why do I feel guilty about charging what I’m worth for these services? In this episode, Deanna asks Margo questions about the dreaded topic of money. They discuss the importance of understanding and valuing your worth, creating company policies about money issues and why to never fall b…
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Work/Life Balance: Finding the balance that is right for YOU (Dr. Bianka Hardin)
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How often have you heard the suggestion “you need to work smarter, not harder” but had no idea where to start? In this episode, we talk with Dr. Bianka Hardin, Psy.D. Dr. Hardin is the founder of Centered Therapy Chicago. Bianka & Margo tackle the topic of work/life balance. They discuss learning how to say no, working smarter not harder, and the a…
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Branding Yourself - What Makes You Unique (Deanna Shoss)
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What is it that makes you unique from other therapists? In this episode, Deanna and Margo discuss branding yourself and creating your public persona—what does that mean, how to start, and who can help you. They discuss how your brand is really your approach and what separates you from the next therapist. Deanna also shares why you should view your …
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Step into Your Amazingness & Release Mediocre (Mary Bicknell)
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Did you ever think that taking the time to write down what you DON’T want could become the beginning of a roadmap of what you DO want? In this episode, we talk with Mary Bicknell. Mary is an LCSW and is President and Founder of MaryBicknell.com — an International Success Coaching & Consulting company focusing on teaching women how to become the lea…
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Service & Kindness as the Fuel to Your Outreach and Networking (Deanna Shoss)
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What exactly is outreach and why is it important? In this episode, Deanna and Margo discuss community outreach and networking from the perspective of therapists—what it is, why we shouldn’t be afraid of it, and who we should be reaching out to. They discuss how therapists are excellent at creating relationships and challenge us to think about outre…
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A Groundbreaking Story of Giving Back: The Wingspan Project (Jeff Levy)
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Do you ever want to give back to the community but can’t figure out how to get started or where to find the time? In this episode, we talk with Jeff Levy, LCSW. Jeff is a private practice owner and also the founder of The Wingspan Project (TWP), whose mission is to make mental health and related services available to the underserved. TWP is most no…
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The intrinsic relationship between mental health & money (Joyce Marter)
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Description: How are mental health and money related? In this episode, we talk with Joyce Marter. Joyce is the Founder of Urban Balance, an outpatient mental health company with seventeen locations in six states. She is routinely consulted as a mental health expert in the media. Her book, The Financial Mindset Fix: A Mental Fitness Program for an A…
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Blogs: What Are They and Why Do I Need One? (Deanna Shoss)
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I’m a therapist, not a writer, why do I need a Blog? In this episode, Deanna and Margo dive into blogs for clinicians—what they are, why they’re important, how to use them and how frequently you should add content. Deanna also shares insight on how to use your blog to provide mental health related insights to current events that will supplement you…
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How to Own Your Story with Social Media (Deanna Shoss)
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My schedule is full, why do I need to focus on social media for my practice? In this episode, Deanna and Margo dive into social media for clinicians—why it’s important, what platforms to use, what to post where, and how to take control of telling YOUR story. Deanna also shares insight on why it’s important to begin with your strategy. Find us at ht…
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Telehealth: What you don't know CAN hurt you (Dr. Marlene Maheu)
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Do you ever feel that the more you learn about Telehealth, the more you don’t know? In this episode, we talk with Dr. Marlene Maheu, Ph.D. Dr. Maheu is the Founder and Executive Director of the Telebehavioral Health Institute (TBHI). For almost 30 years, her focus has been on telehealth legal & ethical risk management & compliance. Dr. Maheu and Ma…
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Culture: The heartbeat of your practice. How & why to create and maintain it (Dr. John Frampton)
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Company Culture–what is it and why do I need it? In this episode, we talk with Dr. John Frampton, PsyD.. John is a Licensed Clinical Psychologist and Co-Founder of Formative Psychological Services. John and Margo discuss the importance of a positive office “vibe” and how relationships, safety, belonging and motivation all play a key role in creatin…
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Demolish the Stigma - Proactive ways to normalize mental health care (Deanna Shoss)
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As a practice owner, do you find yourself wondering what YOU can do to help get the word out and stop the stigma around mental health? In this episode, Deanna and Margo celebrate Mental Health Awareness Month and discuss why a powerful word like “Demolish” is needed to normalize the importance of mental health care. They also share things business …
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Doing Your Own Work: The softer skills practice owners need to embody (Sarah Buino)
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Description: Why is it important to integrate your therapist self with your business owner self? In this episode, we talk with Sarah Buino. Sarah is an LCSW, CADC, therapist, teacher, speaker and founder of Head/Heart Therapy. Sarah and Margo discuss traits business owners need to be comfortable with including their relationship with authority, col…
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From Processing to Processes: Building an office infrastructure to effectively support your practice (Dr. Mark Jacquot)
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I’m a small practice owner, why do I need documented processes? In this episode, we talk with Mark Jacquot, O.D.. Mark is an optometrist by trade and has spent most of his career in senior executive positions with the world’s largest eye care organization. He also just happens to be Margo’s older brother. Mark and Margo discuss the many benefits of…
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Facilitating Faster Change: Infusing your therapy practice with the best of coaching (Lynn Grodzki)
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What does the intersection of Therapy and Coaching really mean? In this episode, we talk with Lynn Grodzki. Lynn is an LCSW, MCC, and one of the leading business coaches in the US for small business owners. Lynn and Margo discuss how therapists can infuse powerful coaching techniques into their therapy that can help facilitate faster change with so…
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New Ways to Think about Testimonials that are Powerful and Ethically OK (Deanna Shoss)
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As a therapist, do you find yourself struggling with how to get testimonials when you can’t ask your clients? In this episode, Deanna and Margo discuss this ethical dilemma and share ways you can approach getting testimonials without compromising the client relationship. You will also learn the power of peer to peer professional referrals. Find us …
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Is Insurance Right for Me? Important considerations to help you decide (Kym Tolson)
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Description: In this episode, we talk with Kym Tolson. Kym is an LCSW and owner of an exclusively online private practice who believes strongly in taking insurance. Kym and Margo discuss the pros and cons of taking insurance, what happens if you mess something up and what to do if they try to take your money back. You will also learn Kym’s top reco…
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